Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust recently used Taylor to sell my house and I cannot fault them. Archie was a great help and always kept me informed what was going on. Thanks again.
A · 21 September 2019
Agent replied
Thank you for your fantastic 5* review. I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
★★★★★ 5/5
GoogleMy contents insurance was due to either expire or go up in price after a year, so I contacted Taylors to get a better deal. I spoke to Sharna Raine, who was extremely helpful and quickly managed to find me a better deal, less than half the price of my previous contents insurance, and with a higher level of protection.
Laila · 30 July 2019
★★★★★ 5/5
GoogleGreat experience with this company!! Ellie from Taylor Lettings was excellent. Very professional and kept me informed every step of the way. Thanks again!
Danielle · 30 July 2020
Agent replied · 30 July 2023
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleGreat experience with this company!! Ellie from Taylor Lettings was excellent. Very professional and kept me informed every step of the way. Thanks again!
A · 24 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleA really helpful company who offer support and advice every step of the way. Lauren from the lettings department was exceptionally supportive and dealt with my queries wonderfully well. Their fully managed service means they deal with any issues and it gives me peace of mind that the property and the tenants are in a safe pair of hands. I would recommend Taylors if you are thinking of renting out your property.
Holly · 8 January 2020
Agent replied
Thank you for your wonderful recommendation and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 3/5
GoogleStaff at Taylors in the lettings department were very poilte and helpful. Sharna and Jess were who dealt with our move and were great. As there was a builders delay we were delayed moving in however rather than no contact I would have prefered to be kept posted as moving in date was changed affected work etc.
Jack · 30 July 2019
★★★★★ 5/5
GoogleI visited the Bedford branch of Taylors recently whilst looking for a new flat to rent, I spoke to Sharna Raine about the available properties they had at the time and even though the flat I eventually took was with another estate agent I can definitely rate the service I received from Taylors, very helpful and efficient!
Leila · 30 July 2019
★★★★★ 5/5
GoogleHad a fantastic service from start to Finish, Taylors put my house on the market and George found me a good buyer in just a few days, and then helped me search for a new property to move to which is perfect, Tony the manager helped me every step of the way and made the complete process simple and completely stress free I wouldn't hesitate to recommend them to anyone they where brilliant!
Judy · 30 July 2019
Agent replied
Hi Judy,
Thank you for taking the time to leave us this great 5 star review. We know that the process of moving house can be a stressful time so it's great to see that the team at the branch were able to support you by making it a stress free experience.
Best Wishes,
Sarah
★★★★★ 5/5
GoogleThe letting team at Taylor and in particular Charlotte and Sri have been nothing short of magnificent. They found us a tenant quickly, responded to queries efficiently and have made the whole process simple. I would highly recommend them.
Carlo · 1 January 2023
★★★★★ 1/5
GoogleWorst experience ever!!!
I’ve been continuously harassed by three different people in only two days. Countless phone calls, voice messages, text messages and emails in such short period of time.
I’ve lost the interest on the property from the first moment. Due to the inability to answer a call, in the next 5 min window I’ve received a voice message, text message and an email.
Cristina · 30 July 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie was very professional and communicated with clear and detailed information. I will recommend her services to anyone.
JJ · 2 July 2020
Agent replied
Thank you for your kind review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleParveen made the whole process smooth for us and customer service was fantastic
Shamir · 30 July 2021
Agent replied · 30 July 2023
Dear Shamir, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
★★★★★ 5/5
GoogleReally helpful team especially Parveen ! Made a tricky transaction really simple and stress free. Thanks Parveen !
Lucinda · 15 January 2020
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleThanks to Archie Flavell who did a first class job in seeing our sale through to a conclusion.
Teresa · 22 September 2019
Agent replied
Thank you for your kind 5* review. Kind regards, Donna.
★★★★★ 5/5
GoogleAmazing customer service and very professional. Highly recommended. Pav and Aliyah were fantastic.
Peter · 14 March 2021
Agent replied
Dear Peter, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
★★★★★ 5/5
GoogleFantastic experience buying through Taylor's, from the viewing with Gianni to the follow up with Tom it was a very efficient and professional service. Completed in under a month from the viewing date, something I've never managed before.
Stewart · 15 October 2023
Agent replied · 29 October 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery poor experience with Taylor’s Bedford especially the property manager. She never responded when I approached her for couple of things while I was staying in a flat rented through Taylor’s. Now my contract finished and I have been waiting for my deposit for nearly one month. They either not pick my calls or apologies and give number of excuses for not giving my deposit.
Jebby · 30 July 2019
Agent replied
Hi Jebby
Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
★★★★★ 5/5
GoogleTaylor’s was my original choice and my ‘go to’ agent since. I can honestly say I haven’t lost more than a couple of days rent in about 5 years despite tenants coming and going. Always on it immediately, I can wholeheartedly recommend their lettings team in all areas of their business.
Andy · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very thankful to staff Georgia and Taylor's lettings. They helped me to rent property without any delays and whenever I called them they were very happy to help especially I thank staff Georgia.
MINIMOL · 22 November 2023
Agent replied · 25 November 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI purchased a property from Taylor’s nearly ten years ago and the service was excellent back then.
I am now selling said property and Connor from Taylor’s has been exceptional! Extremely professional and personable.
Highly recommend
Lynn · 15 October 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleLettings nearly always goes to answer machine, and they don't respond to messages. Been without hot water for 4 days now and as its a bank holiday weekend now I'm sure it won't be resolved any time soon. Been waiting 2 months for a smoke detector and was supposed to be informed whether some decorating work was to be completed and heard nothing.
A · 21 September 2019
Agent replied
Good afternoon,
I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleJust completed on the sale of my property got to say we had an excellent service from start to finsih. Warren was exellent the branch always kept us updated. They even came and picked the keys up once the house was completed would definately use them again.
James · 30 July 2019
★★★★★ 5/5
GoogleAll I did was inform Taylors that I needed a house. They worked tirelessly and got me a lovely home for my family and I. Thank you so much Taylors team. My utmost gratitude goes to Olivia and Charlotte, they made my customer service experience 10/10.
Grace · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've used them many times over the past years. They've always been professional and efficient at finding reliable tenants.
Daniel · 27 July 2024
Agent replied · 25 October 2024
Thanks for the wonderful 5* review regarding our letting team Daniel! Best wishes, Lucy, Customer Relations.
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