Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have a great experience with Taylor's letting agency, wonderful staff Georgia, I highly appreciate her help and support.
Sophy · 9 July 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEfficient and friendly, best experience with an estate and lettings agent so far.
Dealt mostly with Aliyah who is always friendly and proactive with good levels of contact regarding the property I'm renting.PositiveResponsiveness, Quality, Professionalism
Amelia · 20 June 2021
Agent replied · 19 June 2024
Dear Amy, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
★★★★★ 5/5
GoogleI would recommend the team at Taylor's to anyone I found them very friendly and helpful and went above my expectations in helping me move house. Big thanks especially to George I don't think I would have moved without his help.
Mile · 30 July 2019
Agent replied
Thank you Mike for recommending our team to anyone looking to move.
Kind regards, Scott.
★★★★★ 5/5
GoogleMy girlfriend and i just started renting a property in Bedford and had a great experience with Taylors.
We dealt mostly with Ellie who was particularly helpful and quick at responding to queries! Would definitely recommend!
Crystal · 4 July 2020
Agent replied
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleEfficient and friendly, best experience with an estate and lettings agent so far.
Dealt mostly with Aliyah who is always friendly and proactive with good levels of contact regarding the property I'm renting.
Amy · 14 March 2021
Agent replied
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a fantastic experience in every regard. Lauren showed my several properties that fit all of my very specific requests and was in frequent contact to answer questions and share her expertise. A great agency!
Adam · 25 January 2020
Agent replied
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 1/5
GoogleThe most impolite agents I've ever met, after they are a bit disrespectful they are trying to steal as much as they can from you and I wouldn't recommend anyone this agency.
Valentin · 30 July 2019
Agent replied
Hello Valentin
Thank you for the review. I am sorry if you believe that the staff were impolite or disrespectful. Having spoken to branch they have explained the situation and due to the referencing there was nothing they could do further.
Kind regards, Chris
★★★★★ 4/5
GoogleQuite quick with resolving maintenance issues and they communicate throughout.
Ryussi · 1 May 2023
Agent replied · 30 July 2023
Many thanks for the fantastic review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor’s have marketed and found tenants for me the house has not been vacant. They have done all they say they would do.PositiveProfessionalism
Mary · 20 June 2021
Agent replied · 19 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery lazy staff. I wouldn't recommend.
AJD · 20 June 2023
Agent replied · 19 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were taken aback by Lauren Galway's proactiveness, positivity and friendliness. She really helped us in our house hunt and we hope to work with her again soon.
Rory · 11 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 1/5
GoogleVery lazy staff. I wouldn't recommend.
A · 31 May 2023
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service!!!
Parveen heads her team extremely well and they follow in her footsteps which enables the team to maintain an exceptional standard at all times.
SophiaSoul · 25 December 2019
Agent replied
Thank you for taking the time to leave us your lovely comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
★★★★★ 5/5
GoogleThe Letting agent was very professional and very helpful in securing my apartment.
Olu · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review of our letting team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely awful experience from the lettings team from the moment they took my money. Very unresponsive and work shy.NegativeResponsiveness, Professionalism
Chris · 20 June 2021
Agent replied · 19 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe were mislead by Taylors . Stay away from them . worst letting agency in our experienceNegativeQuality
MGF · 26 October 2021
Agent replied · 30 July 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent Service, especially from Parveen Chana, precise and concise information leading to getting them to manage my property for me again, great job. Thank you
Fam · 30 July 2019
Agent replied
Hi Fam
Thank you very much for this review and the 5* rating! Great to hear Parveen and the team provided such good service!
Kind regards, Jake
★★★★★ 5/5
Googlenever had an issue, emails are always followed up by a call to confirm in a timely fashionPositiveQuality
Ojay · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe were mislead by Taylors . Stay away from them . worst letting agency in our experience
All · 28 May 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with the entire letting experience. The team of Fraiya, Harriett and Pav are all fantastic and each goes the extra mile to ensure you get your property rented quickly and with a minimum of fuss. They are also great when the odd hiccup happens too! I wouldn't use anyone else in the area.
Liam · 30 July 2019
★★★★★ 5/5
GoogleTaylor’s were very helpful throughout. Even when my seller was delaying they spoke to them to speed up. Very nice people.
Christina · 23 August 2019
Agent replied
Hi Christina,
Please can you contact us at review@countrywide.co.uk to discuss your rating and so that we can establish which part of our business you are reviewing.
Kind regards, Scott
★★★★★ 5/5
GoogleAs a landlord I have been using Taylors for some years now and have always been happy with the service and if I were to single anyone out for praise it would be Sharna Raine who has been very helpful in sorting out problems that arise when letting out property.
Ray · 30 July 2019
★★★★★ 1/5
Googlewas told complete lies about the property that I moved into with my young daughter.
Dee · 30 July 2019
Agent replied
Thank you for leaving your rating, I am sorry to hear this was your experience but I would like to thank you for taking the time to leave us this feedback if you would like to go through this in any more detail please do email me at review@countrywide.co.uk. Many thanks.
★★★★★ 1/5
GoogleMy experiences with this particular office of Taylors have been poor to appalling.
Martin · 30 July 2019
Agent replied
Hi Martin,
I am sorry to read that this has been your experience so far. Customer service is important to us and I would like to invite you to contact us directly via review@countrywide.co.uk. if you would like to discuss further any issues you have experienced.
Kind regards, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.