Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was the first time that I was buying a home and incredibly nervous. I was looked after by Jay and the staff at Taylor's were patient, professional and were on hand.
I was talked through the whole process with ease and expertise and honestly feel I made the right choice by going with Taylors. I would highly recommend them
Sukhpreet · 30 July 2019
Agent replied
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 1/5
GoogleWe purchased our property from an alternative agent and moved in to it in early December . Taylor's have been asked twice to remove the property, from all advertising sites. The second time by visit to their office. It is now back on right move and I am most unhappy with their behaviour
Would never use them.
Chris · 30 July 2020
Agent replied
Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via review@countrywide.co.uk. Kind regards, Donna
★★★★★ 4/5
GoogleTaylors have been very helpful with our letting Brad and Claire were great showing us round several times and keeping us updated with moving dates. Always polite and helpful when I called up. Sharna was helpful in the final stages of the move.
Kimberley · 30 July 2019
★★★★★ 4/5
GoogleFrom day one when enquired about the property, Georgia's communications were brilliant upto the day l moved in. Every email l sent her she would respond on time.
Robert · 11 November 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWent to country wide mortgages and my review would Zero stars is being generous about this company. They have failed at every turn in this journey. They have cost be money with their incompetence. I would stay well clear of this company in every aspect. Approach at your own risk
Oli · 26 October 2020
Agent replied · 25 October 2024
Hi Oli, Unfortunately, we do not recognise your name or are able to find your details on our system in regard to any of our services. Could you please contact us via review@countrywide.co.uk so we can investigate further?
★★★★★ 1/5
GoogleWent to country wide mortgages and my review would Zero stars is being generous about this company. They have failed at every turn in this journey. They have cost be money with their incompetence. I would stay well clear of this company in every aspect. Approach at your own risk
Templar · 23 September 2020
Agent replied
Hi Oli, Unfortunately, we do not recognise your name or are able to find your details on our system in regard to any of our services. Could you please contact us via review@countrywide.co.uk so we can investigate further?
★★★★★ 5/5
GoogleThe Team (Gianni, Phillip, Reese and Tom) at Taylor’s Bedford have been great in assisting with the purchase of our property.
William · 2 June 2025
★★★★★ 5/5
GoogleI will recommend Taylors sales and letting agent over and over again, excellent customer relations.
INUTORISE · 20 May 2024
Agent replied · 19 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation INUTORISE SAMUEL KUNLE (HOLLY). Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say Lauren Galway at the Bedford branch was so helpful, kind and generally wanted to make sure i was okay and my needs were met. I highly recommend this company and staff to do business with, and again i am so happy with the service i have recieved.
Kiran · 30 July 2019
Agent replied
Thanks Kiran, your review is greatly appreciated. Best wishes, Mark
★★★★★ 1/5
Googlefor 2 weeks I have blocked the sewage drain, sewage flows into the garden. it looks like no one is going to help me !!!Any repair take so Long and itd never done good enough i will never use this agency again !!!!NegativeResponsiveness
Pawel · 26 October 2021
Agent replied · 25 October 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors have been managing my property since 2018 and I have found them to be extremely professional. They are very quick to find new tenants which means the property is never empty for long.
Black · 10 December 2022
Agent replied · 9 December 2024
Thank you for your amazing 5* review of your experience with our lettings team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI have been letting a property through Taylor's for nearly 3 years now. And can say very poor service. Never call back when they say they will. Etc etc. Airways promise a good professional service. I'm a very patient person. But have to say I'm at the end of my patients.
Ian · 30 July 2019
Agent replied
Hello Ian
Thank you for the review. I am sorry to hear that the communication has not been what you were expecting. I will make sure that your comments are fed back to branch.
Kind regards, Chris
★★★★★ 1/5
GoogleWent to country wide mortgages and my review would Zero stars is being generous about this company. They have failed at every turn in this journey. They have cost be money with their incompetence. I would stay well clear of this company in every aspect. Approach at your own risk
A · 25 December 2019
Agent replied
Hi Oli, Unfortunately, we do not recognise your name or are able to find your details on our system in regard to any of our services. Could you please contact us via review@countrywide.co.uk so we can investigate further?
★★★★★ 1/5
Googlefor 2 weeks I have blocked the sewage drain, sewage flows into the garden. it looks like no one is going to help me !!!Any repair take so Long and itd never done good enough i will never use this agency again !!!!NegativeResponsiveness
Pawel · 20 June 2021
Agent replied · 19 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors were very professional and helpful throughout the process. I needed an apartment urgently and they kept contacting me with available apartments. They also tailored their usual process to fit my situation. The transition has been easy. I definitely recommend TaylorsPositiveResponsiveness, Professionalism
Joyce · 20 June 2021
Agent replied · 19 June 2024
Dear Joyce, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
★★★★★ 5/5
GoogleTaylors have been managing my property since 2018 and I have found them to be extremely professional. They are very quick to find new tenants which means the property is never empty for long.
Keith · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review of your experience with our lettings team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe level of service was excellent, I always had a call back when required, emails answered promptly, and tenent found quickly with good knowledge of the area, will arrange their services for my next propertyPositiveResponsiveness, Quality, Professionalism, Value
Simon · 26 October 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe most unprofessional letting agency I have experienced in UK so far. I will never deal with them in the future and I hope for their business they will invest in some good people at each department. I would leave zero stars if it was possible.
Carlo · 30 July 2019
Agent replied
Hi Carlo, I’m very sorry to hear that you have had a bad experience with Taylors. Unfortunately you have left this review on the estate agency page, I would welcome you to contact the lettings team directly on 01234 739921 so the right team member can discuss your problem and listen to your feedback.
★★★★★ 5/5
GoogleExtremely helpful when I found myself in need of an immediately available rental property. I can Highly recommend the letting department
Kris · 9 July 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHi a have some problems in a flat
1. Light switch in a bedroom
2. Switch for extractor to be exchange
3. bathtub panel to be exchange
4. And very important is the refrigerator freezes and thaws itself and spoils food
please change them as soon as possible because I have 2 children and I can't feed them rotten food
Is this for 1 month and not fixing
Very Very poor customer service
Anton · 28 October 2020
★★★★★ 5/5
GoogleTaylor's have been great from start to finish. They did a lot of leg work especially to get our house sold within 5 days of being on the market.
Then Caroline took over making sure we were kept in the loop at every stage of our house sale. Everytime she spoke to us it felt like she had been assigned to our case and our case alone. Their communication skills are amazing I can't fault them!
If we move again we will definitely be using Taylor's.
Sharon · 31 July 2016
★★★★★ 5/5
GoogleExcellent service, sold very quickly, achieved advertised price and completed the sale within the promised timeframe.
Garry · 24 October 2023
Agent replied · 29 October 2023
Thank you Garry for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleDue to work and other commitments I am a serial renter, and have come across numerous different agencies in almost all areas of the country.
I have frequently been disappointed by service, "after sales" support, delays with paperwork or issues with payments, so it was a very pleasant surprise to have been supported in one of our most recent searches by Taylors, Allhallows.
Aside from the agent who kindly assisted with the viewing and documents we were more than ably assisted by Sharna Raine, the Lettings Co-ordinator.
Despite the very short notice we had received from our previous landlords and the falling through of another property Sharna turned us around in double quick time and made sure we weren't left homeless or paying for expensive hotel/B&B accomodation and storage for our furniture.
I would wholeheartedly recommend Taylors due to the choice and sheer volume of properties, but specifically Sharna for her excellent attitude, attention to detail and customer service skills.
Dave · 1 August 2013
★★★★★ 5/5
GoogleI am overly pleased by the service, support, guidance and advise received by Aliyah. Her professionalism really made a difference in finding and securing a property!PositiveResponsiveness, Professionalism
Pavlos · 26 October 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.