Trusted Agent profile · Beckenham
★★★★★
392 reviews across 2 platforms
1 Croydon Road, Beckenham, BR3 4AA
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in Beckenham, at 1 Croydon Road, is rated 4.8 out of 5 across 392 reviews on two platforms, including 391 Google reviews rated 4.8.
Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
5/5
GoogleThe service I received from Deji in Big Yellow Beckenham was nothing short of amazing. He took his time to explain everything to me and ensured I was guided every step of the way. I needed further assistance another day and he went above and beyond his job role to ensure my time with them was perfect. Love the service provided by Deji!!!
5/5
GoogleMike and his team ensured that the whole process was as straightforward as possible. The customer service was impeccable and the move into the storage unit went very smoothly. I would have no hesitation in recommending Big Yellow Storage Beckenham.
5/5
GoogleSuper helpful staff (Gemma) and quick to get setup. Everything was made so easy. Highly recommended.
4/5
GoogleExcellent service from Karen
5/5
GoogleGreat attentive and professional team and perfect location and facilities. Storage in any facility is not cheap, but it helps when you have such …
We appreciate the feedback, Dee. Hope to see you again soon.
5/5
GoogleA very friendly experience on check-in. Karen was very helpful and chatty whilst going through a traumatic move to short term. The free coffee was much appreciated!
5/5
GoogleGreat branch, very helpful staff!
Hello Ellis. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleReally simple to use service. Very secure
5/5
GoogleKaren was great, informative and kind, brilliant space clean and secure
5/5
GoogleJackie and Jacky provide exemplary service.
5/5
GoogleI was very pleased with the service from.Big Yellow Beckenham. Karen was very helpful. The detailed information was very descriptive.
5/5
GoogleVery good service. Professional and friendly
Hello Kevin. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleGreat service. Easy to reserve and the facility is spotless. Andy was a grear help with setting up all the paperwork and explaining how things work.
5/5
GoogleGreat service, polite and helpful. Would highly reccomend to others.
Hello Ben. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleGreat help from the team at the beckenham branch. Andy & Mike was very help throughout the whole process from finding the right size room, all the way to closing the account.
5/5
GoogleThe customer service here is incredible. Apple was extremely helpful and thorough in her explanations. She made the whole process feel very secure.
5/5
GoogleFriendly service good price easy access thanks everyone!
Hey Chris. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleGreat, friendly staff. Quick check in process. Thanks
We appreciate the feedback, Claire. Hope to see you again soon.
5/5
GoogleFriendly, fast and professional. Thanks for making this process hassle free.
Thanks for the review, Chris. Have a great day.
5/5
GoogleGreat help from the team at the beckenham branch. Andy & Mike was very help throughout the whole process from finding the right size room, all the way to closing the account.
5/5
GoogleSafe storage and helpful staff. Thanks for making my move easier!
Cheers for the feedback Alexandra. See you soon.
5/5
GoogleGreat in everyway. Recommended
Thanks for the feedback, Hasan! See you again soon.
5/5
GoogleVery efficient, helpful and knowledgeable. Well done!
Hello Rod. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleSuper friendly staff- all worked perfectly
Hey Susanne. Thanks for sending that review over. We always welcome feedback. Have a great day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
