Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
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5/5
GoogleAlan De Maid were professional from the start and most importantly for a sale, very timely. They were in the driving seat for the duration of the purchase which was something I really appreciated. Lisa was brilliant at keeping me informed, offering advice, chasing, and pushing things forward.
Jay Β· 11 June 2022
Agent replied Β· 10 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWithout a doubt the best estate agent experience I have had. ADM helped me with the purchase of my first property and worked around the clock to ensure that the entire process for the purchase took less than 12 weeks from our first viewing to completion.
I want to give a special shout-out to Gina who was absolutely amazing throughout the entire process. She responded quickly to all emails and made sure that the process was as smooth as possible for both buyer and seller.
Highly recommended!
Luai Β· 13 October 2023
Agent replied Β· 10 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLisa at Alan de Maid Beckenham was second to none! We have recently purchased a property through Lisa and she made the stress of moving so much better. She kept us on track and was there to push solicitors to make sure we exchanged and completed on time! We would thoroughly recommend.PositiveProfessionalism
James Β· 27 August 2021
Agent replied Β· 10 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleLisa was brilliant throughout the process. She was always on hand and gave me regular updates throughout, and I truly felt she had the best interests of both me (a seller) and the buyer in mind. She kept things moving with regular chasers which was very helpful. If I was selling again I wouldnβt hesitate to use Lisa again. Highly recommended.
Charley Β· 12 June 2018
Agent replied Β· 10 June 2024
Hello Charley, thank you for such a fantastic review and recommendation. I am pleased to read that Lisa and the team at Alan de Maid once again were able to deliver their proven 5 star customer service. Best wishes, Sarah.
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5/5
GoogleI brought a flat and the service was excellent π Ross and Lisa were brilliant helped me out from start to finish .kept me updated all the time β¦
Dona Β· 13 December 2023
Agent replied Β· 10 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Lisa Knight and her team at Alan de Maid in Beckenham. Very proactive and professional, great communication throughout, the team secured a very quick sale at the price we needed. Would definitely recommend.
Tim Β· 11 June 2023
Agent replied Β· 10 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe Team at Alan De Maid in Beckenham were highly professional and conscientious in successfully managing the sale of our house. Their advice was spot on and they pushed hard when needed. A great effort!
Simon Β· 11 June 2023
Agent replied Β· 10 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have had the absolute pleasure of dealing with Amir at Alan de Maid in Beckenham to purchase a property. Unfortunately, I did not end up buying a house via Amir but I would highly recommend his estate agent services as he is honest, open and easy to talk to. If I was selling a property in the future, then I will definitely be contacting Amir again.
Alex Β· 26 May 2024
Agent replied Β· 9 June 2024
Thank you Alex for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have total confidence in Alan de Maid estate agents, Beckenham. I received excellent, professional and honest service from Rena Heron, who knew exactly what I was looking for and explained everything clearly step by step. I also think β¦
Michele Β· 15 June 2025
Agent replied Β· 15 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would highly recommend Alan de Maid. Lisa and Gina were really great to deal with and made everything straightforward. Super thorough and answered any questions i had before I asked them!
Michael Β· 16 July 2023
Agent replied Β· 10 June 2024
Many thanks for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWould highly recommend Lisa Knight from Alan de maid. She helped us find our home and was always very quick at responding to our questions and keeping us up to date with every step. She was very helpful and made the process alot easier for us. Thank you Lisa.
Katie Β· 11 June 2021
Agent replied Β· 10 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI can't thank the team at Alan De Maid Beckenham enough. They were fair and realistic in regards to setting my expectations around the sale price, they were efficient and effective setting up viewings and they were friendly and communicative in relation to the after-sales care.
When my first prospective buyer unexpectedly pulled out on exchange day, they were quick to get another sale agreed and were supportive and transparent which really helped put my mind at ease during what is an inherently stressful time. I really appreciated the way they coordinated with all parties and drove the sale process forward post agreement, and I found the whole team to be genuinely kind, forthcoming and helpful with the other facets of my move.
Jake Β· 11 June 2023
Agent replied Β· 10 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
Googlevery refreshing to find someone who takes pride and is very professional in what they do i can not praise Alan De Maid enough and a speical thanks to Lisa Knight who helped me and kept me sane throughout
many thanksPositiveResponsiveness, Professionalism
Allan Β· 11 June 2022
Agent replied Β· 10 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLisa was a top professional, guiding us through the viewing, offers and purchase process.
Though we are experienced buyers, she still added a lot of value to us in the management of the process.
We will recommend Lisa and the Team anytime.
Adebayo Β· 11 June 2022
Agent replied Β· 10 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA lovely experience from Rena and all her colleagues at the Beckenham Branch nothing was too much trouble we were extremely happy with the service and the support they offered from start to finish.
Gillian Β· 12 July 2025
Agent replied Β· 10 September 2025
Thank you for your 5* review Gillian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI would not hesitate to recommend Alan de Maid to others looking to sell their home. Alan de Maid have a real understanding of the local market, excellent photography and provide professional service. Lisa Knight is responsive and customer service focused - I highly recommend using Lisa.PositiveProfessionalism
Diane Β· 11 June 2021
Agent replied Β· 10 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI received a great service from the Beckenham office of Alan de Maid, in particular Karen Looker who was instrumental in resolving many of the difficulties that we had to deal with along the way to the purchase of my new home. I would use Alan de Maid again without hesitation.
Karin Β· 11 June 2020
Agent replied Β· 10 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleAlan de Maid in Beckenham have recently managed the sale of my flat and they've been fantastic, I really can't fault them. Our sale was managed by Amir and Ross and they were both incredibly communicative and responsive, always a pleasure to talk to and I just felt really safe with them. Would definitely recommend them and will use them again in the future.
Sian Β· 10 May 2024
Agent replied Β· 9 June 2024
Many thanks Sian Gossa for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy wife and I recently bought our new lovely home with Alan De Maid. Gina was amazing, kept us up to date with everything. Couldn't have asked for more. Thanks.
Jonathan Β· 11 June 2023
Agent replied Β· 10 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLisa Knight was the seller's agent and I have nothing but positive to say about her. She has been putting in a lot of effort throughout the process and has been very helpful with all enquiries and trying to sort out any issues. Best experience so far I have had with an agent.
Tarja Β· 12 June 2019
Agent replied Β· 10 June 2024
Thank you Tarja for your wonderful 5* review about our local Alan de Maid team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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5/5
GoogleIβm an estate agent with over 20 years experience and have never done a review for another estate agent, however this guys deserve it. Amir, Ross and the rest of the team are efficient and always ready to help whenever they can. If you live in an area that is covered by this guys, donβt hesitate in calling them. Well done team, keep up the good work.
Rafike Β· 10 February 2024
Agent replied Β· 9 June 2024
Rafike, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI dealt with Alan de maid- in particular Lisa knight during our buying process and they were fantastic. Lisa is lovely and so helpful and helped us along the way- even when I had stupid questions lol!
Thank you
Stephen Β· 11 June 2022
Agent replied Β· 10 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe would highly recommend Alan de Maid estate agents in Beckenham. The entire team were fantastic throughout and were always approachable and professional. I would like to especially mention Ross who was great at every step and worked very hard on making sure our sale went through smoothly. Thank you.
Amy Β· 24 November 2024
Agent replied Β· 8 December 2024
Many thanks for your fantastic 5* review and recommendation Amy. I will of course pass on your kind hearted words to our Beckenham branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were very impressed with the service from start to finish.We were advised well and was pleasantly surprised by the amount of viewers in the first 6 weeks leading to our offer. We would like to say a huge thank you to Ralph and his team for your continuing support throughout the process.
Fraser Β· 12 June 2018
Agent replied Β· 10 June 2024
Hello Fraser, thank you for taking the time to leave this wonderful 5 star review! It is always fantastic to read that Ralph and the team at Alan de Maid in Beckenham impressed you with their customer service! Best wishes, Maryjane.
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