Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving had previous bad experience with estate agents, Lisa at Alan de Maid restored my faith and was amazing to work with. She made the sale of my property seem easy, and most of all she genuinely cared. Selling your home is hard, but i honestly can't recommend using Alan de Maid more, Munsoor went above and beyond to help but Lisa was a star throughout to make it as stress free, easy and enjoyable as possible. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Laura · 27 August 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleIf you are selling the area covered by the Alan De Maid branch, Beckenham, then look no further!! The team at ADM are truly unbelievable and go over and beyond in how they can assist. For this reason, we have purchased 2 properties through them, sold 1 and rented 1, all in the Beckenham area.
Munsoor was always at the end of the phone in providing expert advice through times of Brexit (out second purchase with ADM) through to Covid-19 (one of our property sales with ADM).
Lisa is massively dedicated to her clients and ensuring they are guided through the entire process with excellent communication. There appears to be no hour of the day where she was would not make herself available to chat, from late night calls, to calls during day off, and even calls during her son’s birthday (I felt bad for that one!)
I never write reviews, but you will not find a better team to buy/sell/rent your property in Beckenham.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 11 June 2021
Agent replied · 10 June 2024
Many thanks for your excellent comments and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleAn excellent service from Lisa Knight at Alan de Maid. Having used her for my sale (last year) and recent purchase in Beckenham I am more than extremely pleased with the service. Lisa done a great job during my sale sorting out several issues that came up and kept me updated regularly between all parties.
The recent purchase doing the same liaising well between me and the vendor as well as the solicitor quickly and efficiently even through the pandemic lockdown. Great professionalism and knowledge in the sales market and communication qualities between all involved is second to none. I have had no hesitation in recommending her to friends who are placing their properties on the market in the area!
Many Thanks Lisa & the team!
Gary · 11 June 2021
Agent replied · 10 June 2024
Really great to read another 5* review for our Alan de Maid branch. Thank you so much Gary for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleA big thank you to Alan de Maid and Lisa Knight especially for her tireless efforts over the last 15 months in helping us complete the purchase of our dream home (Cheesy as it sounds!!). We received excellent service throughout an extremely protracted process where Lisa was always available, amenable and incredibly efficient in dealing with a whole range of issues. I would thoroughly recommend the services of Alan de Maid and wish Lisa and the team all the best for the future!PositiveResponsiveness, Quality, Professionalism
Andrew · 11 June 2021
Agent replied · 10 June 2024
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleMe and my partner could not have had a better experience buying our first home. Lisa Knight has handled our process from start to finish with upmost efficiency and professionalism. Lisa and her team have made this process what it should be, exciting, fun and extremely smooth sailing. We could not recommend Alan de Maid (especially Lisa), enough. If we was to move in the future we already know Alan de Maid will be our first call.
Thank you all!PositiveProfessionalism
Dan · 11 June 2021
Agent replied · 10 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAnother email review from a happy buyer!
Lisa Knight has been excellent.
We met her in Dec but failed to secure the property in question which we were very keen on. However, we kept in touch due on going search. Then an opportunity arose to purchase the original flat and Lisa acted promptly to secure it and now successfully completed on.
Lisa remained aware of interest and acted with the utmost urgency with good communication at all times.
Thank you Lisa!
Munsoor · 11 June 2021
Agent replied · 10 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Lisa Knight at Alan de Maid highly enough. From beginning to end her communication was excellent. She gave useful feedback after every viewing and then made sure everything continued to run smoothly after we accepted an offer right up until exchange. Lisa was always on hand to discuss any aspect of our sale, and always made us feel like we mattered and our sale was a priority to her. If you want a professional estate agent who cares about her clients I wouldn’t hesitate to recommend Lisa to handle your sale.
Ellie · 11 June 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleGreat service by Richard and the team. Got a better price then what i was recommended by other agents. The whole process pleasant.
Waleed · 25 March 2026
★★★★★ 5/5
GoogleTheir professionalism is unparalleled in the industry and steer the process through the turbulent waters of the the fraught sea of buying & selling homes. If Lisa was the Captain of the Titanic, it would have made it to the USA and back again with many happy passengers including Jack & Rose. I name Alan de Maid the best on the high street.
Captain's · 11 June 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRena and the whole team have all been incredible helpful, friendly and responsive. They remained in contact throughout the sales process and were flexible when arranging appointments. They made the process so much easier as a first time buyer and their solicitor recommendation did not disappoint.
Aydin · 15 January 2026
Agent replied · 15 April 2026
Thank you for your kind words! We are thrilled to hear that Rena and our team provided exceptional service during your first-time buying experience. We strive to make the process as smooth and stress-free as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe found our first dream property advertised by Alan de Maid.
Ralph was our professional and very friendly estate agent. He was very knowledgeable and helped us so the whole buying process was a really smooth and stress-free experience. His communication was absolutely amazing, always quick and prompt. He went the extra mile and kept us regularly informed of the progress and always thinking one step ahead. Ralph explained everything in detail and answered all of our questions. The whole Beckenham branch Alan de Maid team was highly professional. It’s a great friendly estate agency. I would definitely recommend them to anyone. Excellent service 💯✅
Attila&Judit😎
A · 11 June 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
★★★★★ 5/5
GoogleThe whole team at ADM have been great. They pulled all the stops out to get our flat sold in record time after our first buyer pulled out. Lisa is great and knows her stuff. She got the new sale through and we are so grateful to her, not only for her work but also her friendly and approachable nature. We dealt with a couple of other agencies before using ADM. We really should have went straight for Lisa and the team as other estate agencies are amateurs in comparison.
Jessica · 11 June 2020
Agent replied · 10 June 2024
Thank you Jessica for your kind 5* review of your experience with our Alan de Maid team.
Best wishes, Lucy
★★★★★ 5/5
GoogleMe and my partner recently bough our first property through Alan de Maid and the experience with them could not have been more positive. Alan de Maid are incredibly professional, polite and always willing to help. In particular, Lisa Knight who was agent who sold the property to us was amazing throughout the entire process. As first time buyers we had a lot of questions and Lisa was always ready to chat if we needed, put us at ease and help us through the daunting process of buying our first home. Lisa really went above and beyond what we expected of estate agent and for that we will be forever thankful. Highly recommended from us!
Olivia · 11 June 2020
Agent replied · 10 June 2024
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
★★★★★ 5/5
GoogleWe purchased a property recently via Alan de Maid and our agent Lisa was fantastic. She is friendly, has incredible knowledge about the area and went out her way to find out further information on the property in order for us to make informed decision. When we had our offer accepted Lisa was incredible. She knows exactly how the conveyancing should progress and helped hurry things along, negotiate a fair price for both us and the vendor and kept us all in the loop at all times. By far one of the best agents we have worked with!! Highly recommend.
Kelly · 11 June 2020
Agent replied · 10 June 2024
Thank you Kelly for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
★★★★★ 5/5
GoogleWe have just exchanged on our new home through Alan De Maid and are so happy with the service we received. The team at the Beckenham office have been brilliant but special mention must go to Lisa Knight who worked tirelessly to get it through for us within the necessary timeframe. Lisa was friendly, professional, helpful and went above and beyond to make this possible despite some challenges.
Caitlin · 11 June 2022
Agent replied · 10 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent Estate Agent and would highly recommend.
We originally started on the market with another local agent and found them very pushy and unprofessional. We contacted Alan De Maid and Mak came out to see us; he was very professional, knowledgeable and efficient. So, we decided to swap agents and did not regret it. The team generated valuable viewings and we ended up with two interested parties that went to best and final offers. The progression of the sale to exchange was great thanks to Ralph. The whole team are great and we would highly recommend; a special thanks to Mak who had a very calming influence through what can be a stressful process.
Medifine · 12 June 2019
Agent replied · 10 June 2024
Thank you Lucy for taking the time to leave us with your fantastic 5* review of the great service you received from our dedicated team.
Best wishes
Emma
★★★★★ 5/5
GoogleI have just today exchanged contracts on my flat in Beckenham which has been my pride and joy for the last two years. I used Alan de maid for the sale, as I had bought the flat through Lisa when she was working for another agent on the High Street and was confident in her ability to find me a buyer. She has always been an absolute pleasure to deal with and has been instrumental in pushing the solicitors in the chain to get the sale through in time for exchange today. Thank you so much Lisa! And big thanks to Mak for his honest, no messing approach when valuing the flat in the first place. I’d highly recommend Alan de maid to anyone looking for a quick sale and a five star service!
Jessica · 12 June 2019
Agent replied · 10 June 2024
It is wonderful to read that you had such a great experience selling your property through Alan de Maid and that you found Lisa, Mak and the whole team a pleasure to work with.
Thank you Jessica for your 5* review and kind recommendation.
Best wishes, Scott
★★★★★ 5/5
GoogleLisa was helpful at all times and proactive. She introduced me to a good decorator,as my flat badly needed painting . When a Buyer was found , she was diligent in checking progress and liaising with the Buyer and the Buyer’s solicitor. When she was not in, her emails were monitored by MAK, the office director ,who always promptly replied to me with relevant information. Alan de Maid also carried out all viewings for and always promptly gave me feedback. An excellent service.
Martin · 12 June 2019
Agent replied · 10 June 2024
Fantastic to read Martin, that Lisa from our Beckenham branch of Alan de Maid, was especially helpful and proactive throughout the marketing and sale of your property. Thank you for your 5* review and hope that you will return to Alan de Maid for your future property needs.
Best wishes, Scott
★★★★★ 5/5
GoogleI received a 5* service from ALL the team at Alan De Maid Beckenham. Lisa Knight has just been the most attentive and fabulous agent I have ever dealt with, she constantly kept me updated from the very first viewing until exchange of contracts , anytime I called or emailed her (and there were quite a few) she responded promptly and nothing was ever any trouble for her. Anytime I called and Lisa was out all of the office the other staff were more than pleased to help. I will most certainly tell all of my family and friends to use Alan De Maid. If you are looking for an impeccable first class agent who you can trust to look after the sale of your house, or to buy one have no doubt that Alan De Maid will do you proud.
Caroline · 12 June 2019
Agent replied · 10 June 2024
Thank you Caroline for your wonderful 5* review. It is great to note that you have been very happy with the service provided by the whole team at Alan de Maid in Beckenham and I would like to assure you that your kind words will be forwarded to the team.
Best wishes, Scott.
★★★★★ 5/5
GoogleI found Alan de Maid to be a nice, upfront and un-pushy firm to deal with. In particular, I'd like to thank Lisa Knight for being brilliant. She helped steer me, made helpful suggestions and was instrumental at making sure my flat still sold during this difficult time. Lisa went out of her way to keep me up-to-date and keep me and my buyers in touch with everything that was going on. Thank you Lisa! Truly grateful.
Deborah · 11 June 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI experienced a very professional service from Alan De Maid in Beckenham, from the start to finish of our recent purchase. Every interaction I had with staff members was positive but I would like to especially mention Ralph Leech, who was warm, friendly and consistent in his communication throughout the purchase. Ralph went to a lot of effort to make the process as smooth as possible.
Sarah · 11 June 2022
Agent replied · 10 June 2024
Thanks Sarah for the lovely 5* review! Best wishes, Graham - Customer Relations
★★★★★ 5/5
GoogleI would just like to say a huge thank you to the ADM team in Beckenham.
Mack and Gina were predominantly managing our sale but the rest of the team including Lisa and Ralph were very approachable and knowledgeable.
ADM made a very stressful situation that little bit less distressing.
I would highly recommend the team at Beckenham, they are very experienced and highly professional.
Thank you all.
NikitaPositiveResponsiveness, Professionalism
Nikita · 27 August 2021
Agent replied · 10 June 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Robin from Alan de Maid Beckenham for all your hard work and helping us purchase our dream home.
Sayuri · 19 February 2025
Agent replied · 28 May 2025
Thank you for your brilliant 5* review and thank you for your kind words Sayuri. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgina Morin at Alan De Maid, Beckenham, Kent has been absolutely brilliant throughout the long and difficult process of selling my flat. Delays on Buyers side, but Gina kept me sane, focused on the positives, was professional and was great at communicating which is key! Thank you Gina, you are a Star!
Sally · 11 June 2023
Agent replied · 10 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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