Trusted Agent profile · Beckenham

Alan de Maid Beckenham reviews

★★★★★ Excellent

233 reviews across 2 platforms

234 High Street, Beckenham, BR3 1EN

Alan de Maid's office in Beckenham, at 234 High Street, is rated 4.8 out of 5 across 233 reviews on two platforms, including 232 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beckenham office, from every platform, shown as written. First names only.

5/5

Google

Lisa and her team have been really responsive and moved with great speed and skill to arrange a successful. Open day for the house we are selling. We had an offer within days and she and her team are keeping us up to date and well informed of progress on our sale.

RH · 11 June 2023

Agent replied · 10 June 2024

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

We had an excellent experience selling our house with Alain de Maid. The team, Amir, Rena, Ross, and Richard, were outstanding throughout the entire process. Their communication was always prompt and clear, and we truly felt that they had our best interests at heart. During the more stressful points, they were incredibly supportive, putting our minds at ease and helping us make pragmatic decisions to keep things moving forward. Their professionalism and dedication were always there at every step. Do not assume their low fees means cheap; Alain de Maid offers fantastic value for the high-quality service they provide. We highly recommend them to anyone looking to sell their property.

Ben · 12 August 2024

Agent replied · 26 August 2024

Thank you so much for your kind words and for highlighting the efforts of Amir, Rena, Ross, and Richard. We're thrilled to hear that you had an excellent experience with us and appreciate your recommendation Ben! Kind regards, Lucy, Customer Relations.

5/5

Google

We met Lisa when on a house search during lock down. We were super impressed with her willingness to go the extra mile to find us a new home, so when it came to selling our place a coupke of years later, we thought she would be the perfect person for the job! As is often the case - the buying/ selling process had its bumps along the way. But Lisa was always on hand to try and help smooth things out. She was able to think outside the box, come up with helpful solutions and was always there at the end of the phone when we needed support or advice. We couldn't have asked any more from Lisa and we're really appreciative for all the hard work she put in, and this has all lead to us landing our dream home by the coast. So we are are extremely grateful for this. Thank you Lisa! Keep doing what you're doing :) All the best from James & Jo x

James · 14 September 2023

5/5

Google

I'm a first time buyer and the team at Alan De Maid have been phenomenal across the entire process. Lisa Knight - you are incredible. There wasn't much to google regarding buying a house during a lockdown and your continuous support and help from beginning to end has not only been invaluable but also really appreciated. I fully recommend Lisa and the team for you next home move!PositiveResponsiveness, Quality, Professionalism, Value

Asher · 11 June 2020

Agent replied · 10 June 2024

Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations

5/5

Google

I like to big thank you to Gina who has been amazing! We have viewed many property before! But We couldn’t find the right one for us! but finally we met Gina from Alan de maid beckenham brunch, she fund our house at second day viewing with her! I would say she is professional, good service, friendly and happy customer.

Yashar · 11 June 2022

Agent replied · 10 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Karen was magnificent. She was tenacious in getting our sale over the line and was loyal and caring to the needs of her clients. I felt confident that someone was on our side in this stressful process. When things got difficult she came up with solutions and executed these in a professional and honest manner. In Beckenham would not consider any other agents than the team at Alan deMaid. Thanks to you all!

John · 12 June 2018

Agent replied · 10 June 2024

Thank you John for leaving this great 5 star review of Alan de Maid in Beckenham. It is brilliant to read that Karen was loyal and caring in her approach to your sale, filling you with confidence during the sometimes difficult process. Thank you for your great recommendation and I will make sure your brilliant review is forwarded to the whole team. Kind regards, Scott.

5/5

Google

We cannot thank the Alan de Maid Beckenham team enough for their help getting through what can be a very difficult process. Special thanks to Lisa for her sound advice throughout, she is fantastic and always goes above and beyond. We cannot recommend her and her team enough.

Georgie · 11 June 2023

Agent replied · 10 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Alan De Maid managed our sale really efficiently and professionally with lots of reassurance on the way. They kept us and our buyers up to date regularly with progress and were incredibly helpful when our first purchase fell through. Would definitely recommend - Gina is incredibly hard working and a real pleasure to communicate with.PositiveResponsiveness, Quality, Professionalism

Maria · 11 June 2022

Agent replied · 10 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations

5/5

Google

ADM looked after our purchase. Hannah has been super helpful and responsive throughout the process. She has been proactive, keeping in touch with the agent looking after our sale, helping chase solicitors and keeping the sellers in the loop. The whole team was familiar with our case, meaning that we could call the office and everybody could help if Hannah was not around.

E · 11 June 2021

Agent replied · 10 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lisa in the Beckenham office is brilliant. One bed retirements homes are not easy to sell at the best of times and in present circumstances lifetime became very difficult. But Lisa stuck at it keeping the purchaser interested even when it looked like she would withdraw after problems down the chain. Lisa kept me informed all through the processPositiveResponsiveness, Quality, Professionalism, Value

Sue · 11 June 2021

Agent replied · 10 June 2024

It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations

5/5

Google

We were very impressed with the service from start to finish.We were advised well and was pleasantly surprised by the amount of viewers in the first week leading to our offer straight away, basically with in 2 weeks we accepted an offer. We would like to say a huge thank you to Karen and Lisa and their team for your continuing support throughout the process. We can highly recommend them,

Silvia · 12 June 2018

Agent replied · 10 June 2024

Thank you Silvia for your excellent 5 star review of the service you received from our Alan de Maid branch in Beckenham. It is brilliant to read that Lisa, Karen and the team supported you throughout the process and helped to sell your property so quickly. Kind regards, Emma.

4/5

Google

We are extremely grateful that we chose to find our dream home with Alan de Maid because their sales team (Lisa) listened to what we wanted. A big thank you to Lisa for her caring, honest and sheer determination to ensure that we found our dream home. I would recommend anyone to try and find their dream home through Alan de Maid or sell their home through Alan de Maid.

Jo-Mark · 12 June 2018

Agent replied · 10 June 2024

Dear Jo-Mark, Congratulation on the purchase of your dream home! I am so pleased to read that the team were able to support you throughout the process. Thank you so much. Kind Regards, Sarah

5/5

Google

The whole team at Alan De Maid Beckenham were brilliant, I felt completely informed throughout the process and if my main contact wasn't available someone else was always on hand to deal with any queries. Great service and I would strongly recommend, I will use them again if we move back to Beckenham!PositiveResponsiveness, Quality, Professionalism

Harrison · 11 June 2022

Agent replied · 10 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to the team at Alan de Maid but particularly Lisa. From the start she understood what I was looking for and helped me all the way keeping the momentum going. It was always a pleasure to meet with her or chat on the phone and I always felt confident in the process. Thank you for making my first time buying experience a good one.

Christopher · 12 June 2019

Agent replied · 10 June 2024

Hi Christopher, thank you for your wonderful 5* review. I'm delighted that Lisa and the team at Alan de Maid provided such a great service. Hope you are settling into your new home. Best wishes, Tracey.

5/5

Google

Alan de Maid in Beckenham provided an exceptional service in the sale of our house. Mak and Karen were extremely professional and lined up immediate viewings for our property which were well managed. This resulted in an offer which we accepted, and the team kept in touch throughout the process. I would highly recommened Alan De Maid, we were very impressed.

Tom · 11 June 2021

Agent replied · 10 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisa at the Beckenham office is absolutely fantastic! She kept me up to date at all times; was really responsive when I had queries; and prodded solicitors when necessary. She understands people and is fantastic at matching clients to properties. She really knows her stuff! Lisa is a pleasure to have worked with - I cannot recommend enough!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 11 June 2021

Agent replied · 10 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

So lucky we had gotten Lisa all the way through our first buying process. From the beginning she knew exactly what we were looking for and found us our perfect first home. Although we under estimated how long and stressful the process would take, Lisa was consistent and efficient every step. Thank you so much Lisa!!!PositiveResponsiveness, Quality, Professionalism

Ellie · 27 August 2021

Agent replied · 10 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lisa was brilliant throughout the process. She was always on hand and gave me regular updates throughout, and I truly felt she had the best interests of both me (a seller) and the buyer in mind. She kept things moving with all parties concerned and that proved to be quite challenging at times. If I was selling again I wouldn’t hesitate to use Lisa again. Highly recommended.

Richard · 12 June 2018

Agent replied · 10 June 2024

Thank you Richard for your brilliant 5* review of Lisa and the team at Alan de Maid in Beckenham. It is wonderful to read that you thought Lisa was brilliant throughout and that Lisa was always on hand and gave regular updates throughout. Thank you for recognising and recommending Lisa and I will make sure your kind words are brought to her attention. Kind regards, Scott.

5/5

Google

Would 100% recommend - Amir was a massive help to us while purchasing our first home, super professional, friendly and always on hand to help with any queries! Thank you!

Chloe · 12 March 2024

Agent replied · 10 June 2024

Thank you Chloe Collins for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had a very positive experience with Alan de Maid in Beckenham. All the staff there are very friendly and helpful, especially Lisa who looked after me. It is not an easy time to buy or sell a house but they were always encouraging and I felt they did their very best for me and found me a very good buyer.

Sarah · 11 June 2020

Agent replied · 10 June 2024

Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Alan de Maid team. Best wishes, Lucy

5/5

Google

Lisa Knight was an absolutely superb and professional partner in the process of buying a flat. She was always on hand, anytime of the day, extremely efficient and certainly in control of her role. Very helpful and managed to achieve our desered outcome, even with a difficult & somewhat turbulent vendor!

Lee · 11 June 2022

Agent replied · 10 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Alan De Maid in Beckenham helped my partner and I - first buyers - to buy our flat through a very difficult and complex process. We are extremely grateful in particular to Rena: besides being extremely competent, kind and …

Giulia · 15 July 2025

Agent replied · 10 September 2025

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team at Alan De Maid in Beckenham was able to assist you and your partner through your first buying experience. Rena truly … More

5/5

Google

Lisa and the team at Alan De Maid have helped make our house move very smooth and speedy. The correspondence and availability whenever to discuss things was great, Lisa even taking calls out of hours at home which was super helpful. Would be more than happy to work with them again in the future :)

Jon · 11 June 2021

Agent replied · 10 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Alan de Maid have just helped me sell my apartment in Beckenham. Richard, the Branch Manager, was helpful at the outset and honest and accurate in his advice regarding price and negotiation. Once we had an offer the rest of the team were …

Davy · 15 June 2025

Agent replied · 10 September 2025

Thank you for taking the time to leave us this tremendous 5* review Davy. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan de Maid's Google reviews

Questions about Alan de Maid Beckenham

How many reviews does Alan de Maid Beckenham have?

Alan de Maid's Beckenham office has 233 reviews across two platforms: 232 on Google, 1 on Facebook.

What is Alan de Maid Beckenham's rating?

Alan de Maid Beckenham is rated 4.8 out of 5 across all 233 reviews, and 4.8 out of 5 on Google from 232 reviews.

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Orpington won Trusted Agent.

Where is Alan de Maid's Beckenham office?

Alan de Maid Beckenham, 234 High Street, Beckenham, BR3 1EN.

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