Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGreat agency and staff, referencing was tough!
Very friendly and efficient staff in the agency! Couldn’t do enough to help me when trying to move into a single occupancy flat. All very welcoming and kind. Had difficulty with referencing company they use as I’m a waitress and have tips contribute to my income, which the company wouldn’t accept. I’m sure they were doing there job but ended up with my being unable to rent the flat. It also took a while for the company to begin the referencing process, which had a large fee.
Anon · 5 June 2019
★★★★★ 4.8/5
View AgentsRenting was a smooth experience
We had very few issues renting a property through Martin & Co from start to finish. They were easy to get hold of when needed and were very friendly.
Patrick · 2 February 2023
Agent replied · 3 February 2023
Many Thanks
★★★★★ 1/5
GoogleI would not recommend using this agency.
They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy.
For example, they didn't provide the 24h notice before a visit and just walked in without knocking on the door, which constitute a breach in the contract I signed..
It took them months to repair our toilets, which has been finally done before the end of the tenancy..
And finally they didn't bother to answer to my claims after the check-out inventory. As a result, I have been blamed for being pedantic when asking some explanation about deduction made on my deposit. Well if the agent would have answer to my mail or my claims (and just did their work) after the check-out everything would have been fine.
To conclude, once you moved in and paid yours fees, they just do not care about you the tenant, but instead care about the landlord.
Pierre-Marie · 1 May 2019
★★★★★ 5/5
TrustpilotThe Martin and Co team
The Martin and Co team David, Alex and KirstyMy top recommendation for Estate Agents in Bath! From the outset their approach was different!We had a viewing booked straight away, really proactive and always prompt feedback by phone and then followed up with e-mail.Seriously impressed and rated as best in Bath😊
Clare · 17 November 2023
★★★★★ 5/5
TrustpilotThe team at Martin & co recently sold a…
The team at Martin & co recently sold a property just outside bath for me. Because of the current restrictions and the fact it needed a little work meant that they did multiple viewings, they remained professional throughout. We had two failed sales which was very disappointing for all concerned. I would definitely recommend so much so that I have just put another house on with them. Big thanks Martin and co regards Mr X
Gavin · 23 November 2020
★★★★★ 5/5
View AgentsBrilliant
Sarah was so helpful and made the application so easy. Super friendly and felt like she had our best interest at heart.
Gabbi · 25 November 2021
★★★★★ 5/5
TrustpilotVery helpful and responsive to all our…
Very helpful and responsive to all our calls and emails and a pleasure to speak with. We dealt with Sarah, who was excellent.
Daniel · 3 September 2021
★★★★★ 5/5
TrustpilotSarah was amazing and really good at…
Sarah was amazing and really good at her job, very professional and made us feel at ease. 5 stars all the way !
Benjamin · 25 August 2021
★★★★★ 5/5
TrustpilotExcellent Service would use again
Meredith was extremely helpful prior to, during and following our viewing.She understood our requirements and logistical difficulties and helped us accordingly.She was very professional and polite
Jackie · 9 January 2021
★★★★★ 5/5
TrustpilotPrompt service
Prompt service. Informative and helpful. Personal, but professional, communication makes customer feel valued.
C · 18 June 2025
★★★★★ 5/5
TrustpilotA very good letting agent
As a landlord, you need to feel that your letting agent keeps you up to date on all issues at your property, consults you and takes prompt action.The Martins team does this very well.
John · 13 May 2022
Agent replied
Many thanks
★★★★★ 5/5
TrustpilotVery polite, friendly and helpful
Very polite, friendly, helpful and understanding estate agents. Meridith was very kind, well informed about the property and was able to answer all of my questions.
Mr · 27 September 2020
★★★★★ 5/5
TrustpilotMeridith excellent professional
Meridith was excellent she showed me around the house and she explained everything that I needed to know!!! Very friendly and professional!!! Thank you very much!!
Antouan · 17 September 2020
★★★★★ 5/5
FacebookI Never thought that online trading could be so helpful not until I met MRS KAIT MCCALL who changed my life and that of my family. I invested $500 I got $7,100 all within a week. She is an expert and also proven to be trustworthy and reliable.contact her via email: KAITMCCALLFOREXMANAGER@GMAIL.COM orWhatsapp: +1(502)438-8521
Kim · 15 June 2023
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, both Claire and Gaye are an absolute credit to this company, professional and warm, I truly cannot rate this company highly enough.! 6 stars.
Steven · 26 August 2020
★★★★★ 5/5
TrustpilotHouse Viewing
Meridith was extremely personable and friendly during our house viewing. She was professional, knowledgeable and able to answer all of of my questions honestly.
Emily · 13 February 2021
★★★★★ 5/5
TrustpilotEICR shared and solved. Thank you.
Thank you Claire for organising EICR tests and upgrades quickly and effectively for my rented flats in Bath. It was a problem shared, problem solved.Mark, Landlord.
Mark · 15 July 2020
★★★★★ 5/5
View AgentsVery good service
We have always had excellent service from Martin & Co both with regard to letting our property and also in their management. They are always very responsive and practical. I would definitely recommend them.
Jill · 12 August 2024
★★★★★ 5/5
View AgentsLovely property, wrong location
Agent was warm and courtesy and showed me an awesome property but unfortunately it was too far out for town.
Abrilli · 27 October 2021
★★★★★ 5/5
TrustpilotVery straight forward and easy to work…
Very straight forward and easy to work with.
Jack · 23 July 2025
★★★★★ 5/5
GoogleRoisin was very helpful and accommodating. She responds quickly to all my queries and was so lovely.
Ronelyn · 3 April 2022
★★★★★ 5/5
TrustpilotMeredith was very professional
Meredith was very professional, friendly and knowledgable. She answered all our question very well and we feel that we had a good viewing experience.
Theresa · 23 December 2020
★★★★★ 5/5
View AgentsBebe
Really nice and easy to communicate with. Always replying to emails extremely quickly which is brilliant if something goes wrong. Couldn’t ask for anyone better
Ethan · 3 February 2023
Agent replied · 6 February 2023
Thank you so much Ethan.
★★★★★ 5/5
TrustpilotI had a positive experience viewia…ng
I had a positive experience viewing a flat with Gaye from Marin & Co. Bath. She was friendly, respectful and clear throughout the process.
Meg · 4 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
