Martin & Co Bath reviews

★★★★★ 5/5

Trustpilot

Experienced letting team

I have been dealing with Martin and co in Bath for over 4 years and find their staff are very experienced in dealing with rental properties. As a landlord they consistently find tenants for my properties with no void periods and their checks are very thorough to make sure tennants pay their rent and on time. They have also helped with many other issues and queries such as inventories, letting standards and legislation aswell as helping with the planning procees of turning a residential property into a HMO. I would definitely recommend them to any landlords with properties in the Bath area.

Chris · 2 September 2021

★★★★★ 5/5

Trustpilot

Great experience

Martin & Co Bath manages the property we are letting since 2019. They have been very helpful the whole time. Maintenance issues have been addressed promptly. One issue that we are particularly happy with is pets. Martin & Co have been accommodating since the beginning of our tenancy (and thanks to the landlord), and when we were looking for a new place, they have provided a reference letter regarding our dog, which can make a difference in a lettings market that is still pretty much pets-averse.

Eduardo · 23 August 2021

★★★★★ 5/5

Google

Bebe showed me and my friends around a property and had an extremely warm and inviting presence. We were thoroughly pleased with our experience and left feeling informed and interested in the property.

Rym · 10 May 2023

★★★★★ 1/5

Google

I contacted Martin&co in Bath to make an offer on a property, matching the asked amount in the listing. After prompting the agent a few times, she sent me the offer paperwork for the property, I offered the asking price, and the agent informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with the agreed tenancy length. I filled in the relevant paperwork and sent it off, satisfied that I had secured the property, and quite relieved that I no longer needed to look for a flat. The property however remained in their active listings, I just thought they had forgotten to take it down. I then received an email the following day telling me that the landlord had accepted another offer. No explanation or apology. I emailed back explaining my disappointment, as I was under the impression that I had secured the property, but never received a reply or explanation. I was however added to their distribution emails advertising other properties (bit of a smack in the face after seeing a prospective tenancy fall through), without my consent, and asked to get removed from that, which I assume they did. I can only assume they received a higher offer and sent it on to the landlord after they had already accepted my offer, which should not have happened especially as my offer had already been accepted in writing.

Joyce · 4 July 2021

★★★★★ 5/5

Trustpilot

Property Let

I had an urgent request for a property let in Bath and Gaye and the team were extremely helpful. I would not hesitate recommend Martin & Co. Friendly, Helpful and extremely professional company. Sharon Wootton

Ms · 26 October 2020

★★★★★ 5/5

Trustpilot

We sold a house through Martin & Co who…

We sold a house through Martin & Co who were efficient with viewings and the house had an offer within a month. The sale completed satisfactorily and we were kept up to date as things progressed. We would recommend them without hesitation.

Elaine · 14 September 2024

★★★★★ 5/5

View Agents

Ayla who helped us find our new home

Very lovely and helpful

Bethany · 13 December 2024

★★★★★ 5/5

Google

Having recently moved to a property in Bath, the team at Martin & Co have helped in answering all questions promptly and courteously. The teamwork is great and it is a pleasure communicating with them. Thank you Martin & Co. Mark.

Mark · 4 July 2022

★★★★★ 5/5

Trustpilot

Great response

Been so patient and brilliant with our requests and responds quickly to any breakage/repair requests. Thank you ayla.

A · 16 July 2025

★★★★★ 5/5

Google

Great service! Sarah was really helpful with all the details of the property and allowed us all the time we needed to get a feel for the place. Highly recommend!

Florence · 29 August 2021

★★★★★ 1/5

Google

I contacted Martin&co in Bath to make an offer on a property, matching the asked amount in the listing. After prompting the agent a few times, she sent me the offer paperwork for the property, I offered the asking price, and the agent informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with the agreed tenancy length. I filled in the relevant paperwork and sent it off, satisfied that I had secured the property, and quite relieved that I no longer needed to look for a flat. The property however remained in their active listings, I just thought they had forgotten to take it down. I then received an email the following day telling me that the landlord had accepted another offer. No explanation or apology. I emailed back explaining my disappointment, as I was under the impression that I had secured the property, but never received a reply or explanation. I was however added to their distribution emails advertising other properties (bit of a smack in the face after seeing a prospective tenancy fall through), without my consent, and asked to get removed from that, which I assume they did. I can only assume they received a higher offer and sent it on to the landlord after they had already accepted my offer, which should not have happened especially as my offer had already been accepted in writing.

A · 8 April 2021

★★★★★ 1/5

Google

If you are thinking renting a property through Martin and Co Bath - DO NOT. If you are thinking advertising your property for rent with Martin and Co Bath - DON’T. They have shown a dismal, slow and incompetent approach to managing our tenancy. 2 months will have gone by afflicted by multiple visits each week, slow responses, ineffectual dithering and general poor management. Having suffered the fist month mostly without a working shower what ever they did meant a further month with an oven that trips the electrics every time we want to cook something. The dishwasher broke within the first few weeks, redecorating work, and installation of wc we were told would be complete before we moved in had to be completed within the first month. The landlord sent their 14 year old to collect pieces of glass and furniture left in the garage that we were told would have been removed before our tenancy started. The multiple ineffectual visits each week insisting they are at times convenient to themselves when they are not for us, we have been forced to agree access with notice within the hour, or face prolonged periods of issues with appliances, plumbing and electrical issues going unresolved. Any gestures of goodwill, not a chance. Totally unacceptable, miserly, dithering. Dire. DO NOT USE! Would give no stars.

A · 8 April 2021

★★★★★ 5/5

Google

Had a great experience securing a property to rent with Martin & Co! The team have been incredibly quick to respond to emails and phone calls throughout the whole process, and have answered any and all questions I've raised. Meridith in particular has been a great help in organising a professional, safe viewing for me to get in and see the property and guiding me through the steps for renting. I've really appreciated her help! All in all I would totally recommend Martin & Co and have had a truly excellent experience. Everything - from the detailed virtual tour provided, to the physical viewing accurately representing the advertised pictures, to the aftercare and contact speed - has been a step above the rest. I'm really greatful to have found such a lovely property so easily :)

A · 8 April 2021

★★★★★ 5/5

Trustpilot

Very Friendly

Sarah is probably the loveliest letting agent I’ve met. She was kind, helpful and thorough during the viewing and a pleasure to communicate with through the letting process. Highly recommend!

Rebecca · 27 August 2021

★★★★★ 1/5

Google

If you are thinking renting a property through Martin and Co Bath - DO NOT. If you are thinking advertising your property for rent with Martin and Co Bath - DON’T. They have shown a dismal, slow and incompetent approach to managing our tenancy. 2 months will have gone by afflicted by multiple visits each week, slow responses, ineffectual dithering and general poor management. Having suffered the fist month mostly without a working shower what ever they did meant a further month with an oven that trips the electrics every time we want to cook something. The dishwasher broke within the first few weeks, redecorating work, and installation of wc we were told would be complete before we moved in had to be completed within the first month. The landlord sent their 14 year old to collect pieces of glass and furniture left in the garage that we were told would have been removed before our tenancy started. The multiple ineffectual visits each week insisting they are at times convenient to themselves when they are not for us, we have been forced to agree access with notice within the hour, or face prolonged periods of issues with appliances, plumbing and electrical issues going unresolved. Any gestures of goodwill, not a chance. Totally unacceptable, miserly, dithering. Dire. DO NOT USE! Would give no stars.

Customer · 4 April 2021

★★★★★ 5/5

Google

Had a great experience securing a property to rent with Martin & Co! The team have been incredibly quick to respond to emails and phone calls throughout the whole process, and have answered any and all questions I've raised. Meridith in particular has been a great help in organising a professional, safe viewing for me to get in and see the property and guiding me through the steps for renting. I've really appreciated her help! All in all I would totally recommend Martin & Co and have had a truly excellent experience. Everything - from the detailed virtual tour provided, to the physical viewing accurately representing the advertised pictures, to the aftercare and contact speed - has been a step above the rest. I'm really greatful to have found such a lovely property so easily :)

Ashleigh · 4 April 2021

★★★★★ 5/5

Trustpilot

Martin & co letting agent

Having Martin & co as my letting agent for many years, we have gone though good times and bad. The current staff are great. they are very assertive and on the ball with any issues that arise and keep me informed.

Neil · 20 May 2022

★★★★★ 5/5

Google

David and Alex are professional and caring. Great communication and service. By far the best Estate Agents I have ever encountered.

Allison · 30 January 2024

★★★★★ 5/5

Trustpilot

The go to agent to let your property.

Martins are super helpful. I've spoken to several agents about taking on my property and Martins & Co definitely stand out as the best by far. Their advice has been invaluable and their knowledge of the local area is second to none. I will definitely be appointing them to look after my let.

Darrin · 22 January 2024

★★★★★ 5/5

Trustpilot

The whole team at Martin and Co

The whole team at Martin and Co, Bath have been excellent throughout the process. Unfailingly polite and professional at all times. These are now our 'go-to' team for any future property sale.

Paul · 15 January 2025

★★★★★ 5/5

View Agents

Martin & Co. Great teamwork and service

Having recently moved to a property in Bath, the team at Martin & Co have helped in answering all questions promptly and courteously. The teamwork is great and it is a pleasure communicating with them. Thank you Martin & Co. Mark.

Mark · 29 April 2022

★★★★★ 5/5

Google

Offered appraisal of new home after 2yrs and David Minors (Director, Bath) delivered on the full professional and friendly service, with a pleasant surprise on ROI, especially as for the weighty stamp duty back then! We will inevitably downsize in future and he’ll be ‘first port of call’…

Jon · 1 May 2024

★★★★★ 5/5

Trustpilot

Recently switched to use Martin & Co - pleased I did

Recently switched to use Martin & Co. Bath to let a rental property I have and I am so pleased I did. The team all seem very committed and dedicated. The communication from them has been great and already the new tenant has commented that they seem like a good letting agent which for me is hugely rewarding. It is still very early days but based on my experience so far I wouldn't hesitate to recommend them.

Victoria · 5 September 2021

★★★★★ 5/5

Trustpilot

Fantastic team!

Brian and the team at Martin & Co are fantastic. They respond to all queries quickly and efficiently. They take action when needed. We've been with them for 4 years now and can't fault them. Excellent lettings agent!

Geri · 29 September 2018