Every review we hold for the Bath office, from every platform, shown as written. First names only.
β
β
β
β
β
4/5
GoogleSam who we dealt with was great and such a nice chap. In fact, every single member of the Andrews team we dealt with was extremely warm and friendly - this is absolutely the best bit about dealing with Andrews.
Some communication took a little longer than hoped and required chasing up, but I was never waiting long after prompting and I think that is more a reflection of the current (summer 2022) property climate and how busy things are than anything else. This is the only area I'd particularly note for improvement.
Whilst much can be done online when working with Andrews, at any stage I have been able to pick up the phone and have somebody assist me very quickly.
Connor Β· 14 June 2022
Agent replied
Hi Connor Godfrey, thank you for your feedback and we take your comments onboard. Have a good weekend.
β
β
β
β
β
5/5
GoogleAlways getting prompt and accurate information from Georgia-Rose Golder. Don't have to worry about what is going on when an issue crops up, I know Georgia will let me know what is happening.
Robin Β· 20 March 2025
Agent replied Β· 27 December 2024
Thank you, Robin! We're thrilled to hear that Georgia-Rose has been providing you with prompt and accurate information. Your trust means a lot to us! Best wishes , Lisa
β
β
β
β
β
5/5
GoogleStephanie Bell went out of her way to help us with the viewing of a potential property for rent in Bath. She met us at the property on what would have been her day off and was an excellent communicator between us and the landlord. Although we werenβt able to proceed with the house, we were very impressed with Stephanieβs professionalism and attention to detail.PositiveResponsiveness, Professionalism
Sophie Β· 26 August 2021
β
β
β
β
β
5/5
GoogleFabulous letting agency, the team at Andrews Lettings (Kate & Zoe) in Bath is very friendly, professional and responsive! As a buying agent, I assist various clients with their property search in Bath, be it a purchase or rental search. It is always a pleasure to deal with highly professional estate agents such as Andrews Lettings.
Highly recommended for both landlords and tenants!PositiveResponsiveness, Quality, Professionalism, Value
Jerome Β· 26 August 2021
β
β
β
β
β
5/5
GoogleMy friend and I have been searching for a rental property in Bath and received great service and communications from Monica at Andrews. Monica has been brilliant at letting us know of properties that might be of interest, answering any questions that we have, and continuing the search for us in a difficult housing market! I would highly recommend the service across Andrews.PositiveResponsiveness, Quality, Professionalism
Emma Β· 26 August 2021
β
β
β
β
β
5/5
GoogleTillie was very helpful in the process of me leaving my flat and helping me correspond with the landlord. She responded to queries promptly and was a pleasure to interact with.
Tumi Β· 19 October 2021
Agent replied Β· 24 June 2023
Good afternoon Tumi Okunlola, weβre so glad to hear that you had a smooth experience
β
β
β
β
β
5/5
GoogleMyself and friend dealt with Monica Bruton whilst moving rental properties. Monica was very friendly and helpful throughout and was always happy to answer any queries we had. We were under a time crunch but Monica was very accommodating and helped us negotiate moving in early which was great. She even smiles and waves when we walk past the office π thank you Monica! Katie and rachael.
Katherine Β· 29 October 2020
β
β
β
β
β
5/5
GoogleMy experience with that agency has been excellent so far. Nick Woore is the agent that is helping us ( 3 UK based and one EU tenants) with managing a few complications based on finding a guarantor. The communication between the agency and the landlord is fast. The agent is frequently calling and informing us with the latest updates around our case.PositiveResponsiveness, Quality
Simona Β· 26 August 2021
β
β
β
β
β
5/5
GoogleWe thought Sophie sincerely tried to help us secure a property we loved. Thank you Sophie, for helping us make informed decisions and for your hard work as we went through a rather tricky process. You remained calm and level headed in your correnspondance, feeding us the information, confidence and support we needed to push through. Looking forward to finalising the process with you. Best wishes.
Marli Β· 15 December 2020
β
β
β
β
β
5/5
GoogleHad a viewing with Kyle. He was very informative and super friendly and made the viewing a delight, was easy to contact and helpful all the way through
Bekky Β· 20 March 2025
Agent replied Β· 25 August 2024
Hi Bekky, thank you for the review. Amazing to see that Kyle gave you such a positive experience. Thanks, Rhys
β
β
β
β
β
1/5
GoogleMade appointment a week ago, never sent confirmation as promised, then Emily Woodmanβββ canceled my appointment last minute without calling or any explanation. No answer call.
ε§ε€§ε«ηε€δ» Β· 20 March 2025
Agent replied Β· 22 October 2024
We're sorry to hear about your experience. When booking the viewing you were advised that it is provisional and you will be contacted when it is confirmed via text message. We're sorry if this wasn't clear for you. The branch did try to call you and left a voicemail offering you an alternative date for the viewing , as we were unable to do the viewing at the provisionally booked date and time.
β
β
β
β
β
5/5
GoogleZy was super helpful with everything we needed and puts you so at ease with the whole process. Go to Zy and he will not disappoint!
Lauryn-may Β· 20 March 2025
Agent replied Β· 8 November 2024
Thank you, Lauryn-May! We're thrilled to hear Zy made your experience smooth and stress-free. Your recommendation means a lot to us! Best wishes , Lisa
β
β
β
β
β
5/5
GoogleHighly recommend and want to thank Monica.B for helping with advice on my property and explaining and running through legislation for me :) Sheβs seems a very dedicated hard worker and always willing to go the extra mile to help others!
George Β· 26 August 2023
β
β
β
β
β
5/5
GoogleWe were looking for a new place to live in Bath as our old flat was too small, and found a property let by Andrews which seemed perfect. Booking a viewing was quick and easy and the agent met us there on time. We loved the place and all of the staff were really quick to respond to our questions. One of the best experiences we've had with a lettings agent.
Gabriel Β· 11 March 2022
Agent replied
Hi Gabriel Clarke, thanks for your review. Iβm happy to hear that we provided a great experience for your move in Bath.
β
β
β
β
β
5/5
GoogleMonica from Andrews in Bath has been very helpful in finding me a property to rent. Very kind, helpful & responsive - good at picking up on requirements and suggesting suitable locations for a viewing. Communications and paperwork have been carried out efficiently through the agent across all parties.PositiveResponsiveness, Professionalism
Christopher Β· 26 August 2022
β
β
β
β
β
1/5
GoogleFrom the start of my tenancy I was constantly having to follow-up maintenance issues as emails went ignored. The same happened when trying to get the deposit back, this took 2 months more than it should have, and I was ignored for weeks on β¦
Claudia Β· 20 March 2024
Agent replied Β· 25 November 2023
Hi Claudia, thank you for sharing your feedback with us. I am sorry to see you felt you could only give us a one star review. Here at Andrews we are always wanting to improve so I will investigate this further with our Bath office and pass β¦ More
β
β
β
β
β
5/5
GoogleHi
Zak helped me to sell my flat in Bath.
Made the process seamless for me and I couldn't recommend him enough!
James Β· 20 March 2025
Agent replied Β· 25 August 2024
Hi James, congratulations on the sale of your flat. Fantastic to see that Zak was of such great help to you. Thank you for the recommendation, it's really appreciated, Rhys.
β
β
β
β
β
5/5
GoogleMonica at Andrews was absolutely fantastic with helping me to arrange to view properties, always responding quickly to any queries I had by phone or email, Mark was also great, very informative and knowledgeable at my viewing, would highly recommend the team at Andrews for anyone looking to rent a property in Bath!PositiveResponsiveness, Quality, Professionalism
Claudia Β· 26 August 2021
β
β
β
β
β
5/5
GoogleHighly recommend and want to thank Monica.B for helping with advice on my property and explaining and running through legislation for me :) Sheβs seems a very dedicated hard worker and always willing to go the extra mile to help others!
George Β· 25 April 2023
β
β
β
β
β
5/5
GoogleMonica from Andrews in Bath has been very helpful in finding me a property to rent. Very kind, helpful & responsive - good at picking up on requirements and suggesting suitable locations for a viewing. Communications and paperwork have been carried out efficiently through the agent across all parties.
Chris Β· 24 June 2022
β
β
β
β
β
5/5
GoogleGreat agency to deal with, and lovely staff. Katie Barber and James Parker are always a pleasure to deal with.
Arran Β· 20 March 2025
Agent replied Β· 30 March 2024
Hi Arran, thank you for the five star review. Brilliant to see that the team in Bath, especially James and Katie, we know they will really appreciate your feedback. Thanks, Rhys
β
β
β
β
β
5/5
GoogleDebs has always been empathetic and listened to any grievance weβve had here while being under their care. Highly recommended
Clayton Β· 20 March 2025
Agent replied Β· 22 November 2024
Thank you, Clayton! We're happy to hear that Debs has provided empathetic and attentive service. Your recommendation means a lot to us! Best wishes, Jake
β
β
β
β
β
5/5
GoogleAfter dealing with Andrews for a number of years Keith, the area manager has once again being outstanding. Many thanks
Steve Β· 20 March 2025
Agent replied Β· 11 December 2024
Thank you, Steve! We're thrilled to hear that Keith has consistently provided outstanding service. Your continued trust in Andrews Bath Central means a lot to us. Best wishes, Jake
β
β
β
β
β
5/5
GoogleWe have benefited greatly from the professional services provided by Monica and Maddy. They offered prompt and invaluable guidance. Monica supplied us with all the necessary information, allowing me to make a more well-informed decision. Their processing speed and efficiency were remarkable.
Lit Β· 20 March 2024
Agent replied Β· 25 November 2023
Hi Lit, thank you so much for the great review. Brilliant to see that the team in Bath have been on hand to assist you and giving you all the information you needed to best suit you.
Thank you, Rhys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.