Trusted Agent profile · Bath and North East Somerset
★★★★★
1,936 reviews across 2 platforms
10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,936 reviews on two platforms, including 184 Google reviews rated 4.7.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
5/5
Trustpilotkeynsham
Thank you to the Keynsham branch and especially Freya for helping with the recent sell of my property. They are an amazingly friendly and efficient team, and did all they could to make it as smooth and stress free as possible.
5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
5/5
GoogleFreya has been super helpful with me moving long distance into a rented property. Quick to help me find answers and has made the whole process a great experience - would recommend going through this branch.
1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
5/5
TrustpilotBear Flats Bath Excellent experience
Bear Flats, Bath are Absolutely excellent. Absolutely excellent - Andrews at Bear Flats, Bath.Keith, Emma and Emily are thorough and follow things through. On top of the job and eager to ensure a sale is bought to a successful conclusion.
Thank you so much for leaving us a review fantastic to see that the team at Andrews Bear Flat were able to support you each step of your sale. Thanks again, Rhys
5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
5/5
GoogleLucinda Jackson was fantastic with my rental and went above and beyond to make sure everything ran smoothly throughout the whole process!!
Hi Hannah, thanks for sharing your experience with us and giving us a 5 Star review! We’re so glad to hear that you had a smooth experience from start to finish.
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
GoogleI phoned Andrews to ask for a valuation on my house and possible value if we extended, not to sell or let. Rhys was incredibly helpful responded to my queries very quickly and even come over to have a look at the property. I really appreciate he went out of his way to help me. Thoroughly recommend.PositiveResponsiveness, Professionalism
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotFreya Alford & Molly Scott - Keynsham Branch
Andrews have been amazing for the second time running. A huge thank you to Freya and Molly, you both played a big part in helping me find the right place for me, going above and beyond! I can’t thank you both enough.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
TrustpilotFirst class service.
The Keynsham Office of Andrews have just finalised the tansfer the tenancy of a flat I own. Everything was handled very professionally, efficiently & promptly by Freya Alford, Molly Scott & the rest of the team.Many thanks to all concerned.
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
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Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 20182018 1 Bronze and 1 Best in County ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Keynsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.
