Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust want to say a massive thank you to…
Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️
Amber · 10 May 2024
Agent replied · 24 December 2024
Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotRana
Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.
Gary · 28 October 2024
Agent replied · 24 December 2024
Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
TrustpilotProfessional and patient
Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer
Simon · 27 March 2024
Agent replied · 24 December 2024
Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys
★★★★★ 5/5
GoogleI phoned Andrews to ask for a valuation on my house and possible value if we extended, not to sell or let. Rhys was incredibly helpful responded to my queries very quickly and even come over to have a look at the property. I really appreciate he went out of his way to help me. Thoroughly recommend.PositiveResponsiveness, Professionalism
Rachel · 12 November 2021
★★★★★ 5/5
TrustpilotLouise G property manager
Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari
Jeeshan · 1 August 2024
Agent replied · 24 December 2024
Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..
★★★★★ 5/5
TrustpilotKeynsham Branch
Molly, Freya and the rest of the team at the Keynsham branch were extremely helpful and responsive when myself and my partner were looking to rent a flat in the busy Bristol housing market. I couldn’t recommend the team enough, we are more than satisfied with our new place and couldn’t have done it without them.
Jozie · 19 September 2023
Agent replied · 24 December 2024
Hi Jozie, thank you for taking the time to write the Keynsham team such a great review. Really pleasing to see Molly & Freya were able to assist you in your search for a new home, fantastic to see you've settled in already.Thanks, Rhys
★★★★★ 5/5
TrustpilotSuperb service
Molly at Keynsham has been great throughout our dealings with Andrews. She has been knowledgable, polite and efficient . Communication from her has been excellent and she has kept us up to date all through the process of finding new tenants. I can't praise her highly enough.
Philippa · 27 February 2023
★★★★★ 5/5
TrustpilotSarah Robinson was great and very…
Sarah Robinson was great and very helpful!
Samuel · 12 October 2023
Agent replied · 24 December 2024
Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.
★★★★★ 5/5
TrustpilotGreat Help
Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews
Tommy · 9 July 2024
Agent replied · 24 December 2024
Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.
★★★★★ 5/5
TrustpilotOur 1st property
My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.
Mr · 8 July 2024
Agent replied · 24 December 2024
Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotJustine has been exceptionally…
Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.
Sally · 25 March 2023
★★★★★ 5/5
TrustpilotHighly recommend this very professional organisation.
A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.
Dawn · 13 September 2023
Agent replied · 24 December 2024
Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys
★★★★★ 5/5
GoogleI bought through Andrews Keynsham, everyone worked super hard to get it over the line, I was kept updated throughout the whole process, and went above and beyond for me. Would highly recommend Andrews in Keynsham.
Maisie-leigh · 15 October 2024
Agent replied · 11 November 2024
Hi Maisie-Leigh, fantastic to see that the team in Keynsham were on hand to help you each step of the way! We hope you are settled in to your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotI had a good experience during the renting process
I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.
Karla · 13 November 2024
Agent replied · 24 December 2024
Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Richard · 27 September 2024
Agent replied · 24 December 2024
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleClear, straightforward and very swift. Highly recommend for mortgage seekers at any stage of their house buying journey.
Karen · 10 June 2025
Agent replied · 8 September 2025
Thank you, Karen, for your wonderful review! We're thrilled to hear you found our service clear and swift. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes on your house buying journey! Lisa
★★★★★ 5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Anita · 9 March 2024
Agent replied · 24 December 2024
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
★★★★★ 5/5
Trustpilot5star it’s very good and happy
Jeevajanith · 15 October 2025
Agent replied · 22 October 2025
Thank you for your 5-star review!
★★★★★ 5/5
GoogleLucinda was very helpful in assisting my partner and I in finding our rental property. It was a very easy and smooth process.PositiveResponsiveness, Quality, Professionalism
Joseph · 12 November 2021
Agent replied · 11 November 2024
Hi Joseph, we’re glad to hear that we were able to help you out with the whole moving process. thanks for sharing your experience with us.
★★★★★ 5/5
TrustpilotAbsolutely amazing service from Andrews…
Absolutely amazing service from Andrews Keynsham branch and a huge thank you to Molly Scott for helping us in every step in finding a home! Her service is truly impeccable and one of the warmest estate agents i have ever encountered
Liv · 31 July 2023
★★★★★ 5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
Caroline · 28 March 2023
★★★★★ 5/5
TrustpilotGreat property viewing
We had a lovely property viewing with Mark; he was very knowledgeable about the property and incredibly helpful. He answered all of our questions with ease and grace, and offered to follow up on some of our more difficult questions! Very friendly and welcoming, especially to first-time renters in Bath.
Ethan · 11 January 2024
Agent replied · 24 December 2024
Hi Ethan, thank you for sharing your experience, great to see you have such a positive viewing with Mark and that he was able to answer all your questions to help you make an informed decision. Thanks, Rhys
★★★★★ 5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
Cristie · 21 July 2023
★★★★★ 5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
Nicky · 17 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
