5/5
GoogleFreya from the Keynsham Branch was very fast at communicating and arranging a flat viewing for myself and another sharer. She was transparent with what the next steps were and was super friendly.
Trusted Agent profile · Bath and North East Somerset
Andrews Keynsham reviews in Bath and North East Somerset
★★★★★
1,935 reviews across 2 platforms
10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,935 reviews on two platforms, including 184 Google reviews rated 4.7.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Google5/5
GoogleZoe came to value my property last week, I feel the need to write a review as Zoe was extremely well prepared, professional, and detailed. I really appreciated Zoe's demeanour during the valuation. Thankyou of your understanding and the detail of the valuation you provided.
5/5
TrustpilotRecExcellent service from Andrew's Keynsham
Recently we have dealt with Andrews Keynsham branch and have had a very good experience with all staff especially Molly being very Knowledeable and helpful nothing was too much and she really exceeded our expectations.I can highly recommend them. K J Humberstone
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Agent replied · 24 December 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotPositive experience looking to rent
Mark from the lettings team was extremely helpful and personable, he went out of his way to help us in looking for a rental property. Our experience was wholly positive and I would recommend to anyone looking for a rental in the Bath area.
Agent replied · 24 December 2024
Hi Thomas, thank you for taking the time to leave us a five stair review. Fantastic to see that Mark and the team at Andrews lettings in Bath were able to deliver such a brilliant experience for you. Thanks, Rhys
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotWe have received an offer on our house…
We have received an offer on our house through the Bath office with Emily & Emma. They have both been incredibly helpful, knowledgeable and have kept us informed throughout the process. It has been great to work with them. Thank you.
Agent replied · 24 December 2024
Hi Lucy, thank you for the five star review. Amazing to see that Emily & Emma have been such a good source of knowledge and support for you through your sale. Thanks again, Rhys
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Agent replied · 24 December 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
GoogleIncredible service, can't recommend enough! We were clueless first time buyers and Josh not only made the whole experience really easy and smooth, he was also just a top guy and super lovely to deal with. He sorted us out with an incredible mortgage deal, as well as life insurance, and was really efficient and informative. Was just a really straightforward process and we felt thoroughly looked after.
Agent replied · 11 November 2024
Hi Becks, thanks for leaving Josh a 5 star review! Its great to see that he made the process as stress free as possible for you.
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Agent replied · 24 December 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotWould highly recommend using Andrews…
Would highly recommend using Andrews Keynsham Branch, have rented a property through them and Molly and Freya were outstanding from start to finish, professional and efficient. Nothing was too much trouble for them. Thank you again!!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Agent replied · 24 December 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleSo far so good experience from Andrews’s. I felt the reference process from Goodlord is bit complicated and stressful for the people running with busy schedules. Molly Scott was so cooperative.
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Agent replied · 24 December 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
TrustpilotI would highly recommend Molly
I would highly recommend Molly, from Andrews Keynsham she was an excellent agent, super nice and fast responding. She was always available and answering all our questions. She helped us to find the perfect house .Thank you for your service
5/5
TrustpilotSmooth experience
Easy to talk to, answered the queries I had quickly and was a nice smooth experience setting up a date for a house viewing as well as submitting an offer form.
Agent replied · 24 December 2024
Thank you for your kind words! We're thrilled to hear that you had a smooth experience with us. If you need any further assistance, feel free to reach out.
5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Agent replied · 24 December 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Agent replied · 24 December 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
Agent replied · 24 December 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Agent replied · 24 December 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 2018
2018 1 Bronze and 1 Best in County ESTAS 2018 winners
- BronzeESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
- Best in County (1)ESTAS 2018
- Avon: Lettings (Landlords)
Source: ESTAS winners lists, as published, linked by year.
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Questions about Andrews Keynsham
Has Andrews Keynsham won any awards?
Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.
