Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Lucy · 24 October 2023
Agent replied · 24 December 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleSammi was really helpful during the viewing and offering process, would recommend Andrew’s for their good communication.PositiveResponsiveness, Professionalism
Jade · 12 November 2021
Agent replied · 11 November 2024
Hi Jade, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help your search for finding a rental property.
★★★★★ 5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
John · 21 February 2023
★★★★★ 5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Cathy · 22 April 2024
Agent replied · 24 December 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Umer · 20 February 2024
Agent replied · 24 December 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotCatherine working from the Bath…
Catherine working from the Bath office.Came to value a property for me .She was knowledgeable on time and produced a well thought out valuation.We are pleased and grateful Thank you .Peter moore
Christopher · 8 August 2024
Agent replied · 24 December 2024
Thank you, Peter. We're pleased to hear that Catherine provided you with a well thought out valuation. We'll pass on the feedback.
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 24 December 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 24 December 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
GoogleCurrently purchasing our first home through Andrews Keynsham and they've been an absolute pleasure to work with. Responsive, professional, and efficient, despite the huge spike in work from the stamp duty holiday. Definitely recommend. Shout out to Georgia who has been incredibly helpful and a good laugh at viewings.
Louis · 12 November 2021
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
★★★★★ 5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Hannah · 1 August 2024
Agent replied · 24 December 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
★★★★★ 5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
NIKHITHA · 4 June 2023
★★★★★ 5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
SARB · 27 February 2023
★★★★★ 5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
Customer · 28 June 2023
★★★★★ 5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Epheanyi · 10 July 2024
Agent replied · 24 December 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Jurgen · 25 April 2024
Agent replied · 24 December 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotFabulous team to work with through out sale process
The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you
TP · 22 July 2023
★★★★★ 5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
Amy · 16 August 2023
★★★★★ 5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
Miss · 21 June 2023
★★★★★ 5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Michael · 27 August 2024
Agent replied · 24 December 2024
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Caroline · 9 September 2024
Agent replied · 24 December 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
William · 12 June 2024
Agent replied · 24 December 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional service Andrews are the managing agents for a…
Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group
Jennifer · 4 August 2023
★★★★★ 5/5
TrustpilotWe have worked with Andrews for many…
We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication
Jason · 23 October 2024
Agent replied · 24 December 2024
Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
