Trusted Agent profile · Bath and North East Somerset

Andrews Keynsham reviews in Bath and North East Somerset

4.9

★★★★★ Excellent

1,935 reviews across 2 platforms

10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,935 reviews on two platforms, including 184 Google reviews rated 4.7.

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4.7 / 5

184

Reviews on Google

This office

Trustpilot logo

1,751

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

A day worth talking about #andrews property

It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.

Sarah · 5 August 2024

Agent replied · 24 December 2024

Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!

5/5

Trustpilot

I'd like to thank Edward and his team…

I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.

Ian · 13 March 2023

5/5

Google

Andrews in Keynsham were very helpful during my search for my first property. As a first time buyer I was unsure on how everything worked and Georgia was very helpful in booking me an appointment with Nathan. Nathan was very informative, honest and answered all questions I had. A lovely team to deal with and I would definitely recommend using them!PositiveProfessionalism

Rebecca · 12 November 2021

5/5

Google

My partner and I purchased a property through Andrews and dealt with Freya throughout the process. Freya was brilliant from start to finish and continually kept us updated with progress, nothing was too much trouble. Thanks for all your hard work!

Jake · 12 November 2023

5/5

Trustpilot

Excellent costumer approach

Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.

Maria · 6 June 2023

5/5

Trustpilot

Wonderful property viewing

Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.

Jodie · 15 August 2024

Agent replied · 24 December 2024

Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.

4/5

Trustpilot

Great viewing with Nancy Henley

I was met by Nancy Henley to be shown around the property. The viewing was on time and I was able to receive all the information I needed. Nancy was able to answer all the questions. The agency was quick with their responses and booking the viewing slot.

Hanna · 28 April 2023

5/5

Trustpilot

Andrews are always professional

Andrews are always professional, and act fairly on behalf of both the tenant and landlord. They have managed my properties for years and I would highly recommend them. Rebekah, my property manager and the team are always on hand to offer support and advice and act quickly on any issues raised by tenants.

Janey · 2 February 2024

Agent replied · 24 December 2024

Hi Janey, thank you for the five star review and sharing your experience with Andrews. Brilliant to see that you've trusted us with your properties for years and that you've received such brilliant service, we know Rebekah plus the team will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

Fantastic 🤩

We have had great experience with Janine, Derbyshire from Andrews letting agent so far. She has been doing a sterling job and always on top of her work. When she is handling your case then your property management problems are being dealt with and will be resolved in a swift and timely manner.

Sushant · 1 February 2024

Agent replied · 24 December 2024

Hi Sushant, thank you for the review, brilliant to see that Janine has been on hand to help you out whenever required. Fantastic to see that you've had such a positive experience with Andrews. Thanks, Rhys

5/5

Trustpilot

Fantastic service

Andrews have been fantastic - from arranging two very busy open days to securing me the best offer and helping me to arrange my mortgage. The sale went through very smoothly. The communication was excellent and they managed the chain very well. The team are very friendly and professional.

Natalie · 22 April 2024

Agent replied · 24 December 2024

Hi Natalie, we appreciate you taking the time to leave us a five star review. Amazing to see that we were able to help you with your sale and your mortgage too. Glad to see all went well and we know the team really appreciate your positive feedback, many thanks, Rhys.

5/5

Trustpilot

Shanon was very friendly.

Shanon was lovely and friendly.

Joanne · 30 January 2024

Agent replied · 24 December 2024

Hi Joanne, thank you for the review. Great to see you had such a nice experience with Shannon. Thanks, Rhys

4/5

Trustpilot

Great viewing with Harpindar at…

Great viewing with Harpindar at Andrew’s Bristol , very kind and professional

Esra · 15 September 2025

Agent replied · 22 September 2025

Hi Esra, thank you for your kind words and feedback! We're thrilled to hear about your positive experience with Harpindar at our Bristol location. Your satisfaction is important to us, and we look forward to serving you again. Best wishes , Lisa

5/5

Google

After a really bad experience with Connels estate agents i rented my flat and sold through andrews. The experience was excellent Zoe and her team were great and very professional but my selling experience was fantastic Georgia was very professional and kept me updated and would always reply to any questions I had. Great team would highly recommendPositiveResponsiveness, Quality, Professionalism

Kelly · 12 November 2021

5/5

Trustpilot

Hayley Tennet

Hayley Tennet, has been so helpful in finding me and my friends a house for September. She has gone the extra mile in helping us , which is very good of her. She has been so approachable and kind on the phone with me, this has made my experience with Andrews outstanding.

Ellie · 13 February 2024

Agent replied · 24 December 2024

Hi Ellie, thank you for the five star review. It's great to see we were able to help you and your friends find your new home. We know Hayley will appreciate all the kind words, thanks again, Rhys

5/5

Trustpilot

Nicole was a great help

Nicole was a great help, lovely to work with

Madalina · 20 October 2023

Agent replied · 24 December 2024

Hi Madalina, we really appreciate you leaving us a five star review for Nicole. Brilliant to see you had a great experience with us. Thanks, Rhys

5/5

Trustpilot

Lamont was polite & professional

Lamont was polite & professional, providing me with printouts of similar properties in the area to back up his valuation of my property. He was friendly & patient responding to all my questions even when not directly related to his visit; it made for a pleasant experience.

Gavin · 8 May 2023

5/5

Trustpilot

Andrews Property is a good property…

Andrews Property is a good property company. The agents are very professional and nice. Especially Andrew Bannerman, he did a good job to handling the transaction for both side buyer and owner. All the follow up are very well and give us confidence to stick with them. Highly recommended!!!!

Yoko · 24 February 2023

5/5

Trustpilot

Louise took the initiative in the…

Louise took the initiative in the tenancy renewal and managed to negotiate a fair and reasonable but not insignificant increase in the rent for our rental property. She also dealt with an urgent maintenance issue promptly and effectively.

Mr · 14 October 2024

Agent replied · 24 December 2024

Thank you, Mr Dearlove, for your kind words. We're delighted to hear that Louise provided excellent service in both the tenancy renewal and maintenance issue. Best wishes ,Lisa

5/5

Trustpilot

Good, friendly estate agent.

Stephen from Andrews was a really nice guy to deal with. Had answers to our questions and plenty of good local knowledge. It was a relaxed and informative viewing and that isn’t the case with all agents.

Adam · 28 October 2024

Agent replied · 24 December 2024

Thank you, Adam! We're really happy to hear that Stephen provided a relaxed and informative experience. Your positive feedback means a lot to us. Best wishes, Jake

5/5

Trustpilot

Sumita Jolly

Sumita Jolly, Senior Negotiator at the Kingsbury office has always been my “go to” She really knows her stuff and always makes me feel like I’m her No.1 client. I’ve been with Andrews for years and I look forward to dealing with Nikiya, Sarah, Tara Darling (you have some big shoes to fill)

Sasha · 1 January 2024

Agent replied · 24 December 2024

Hi Sasha, thank you for the five star review. It's brilliant to see that Sumita has been able to provide you with such a great service over the years. We are confident your new main points of contact will be able to pick up where Sumita have left off. We know that Sumita will really appreciate the feedback and likely still be keeping an eye on your file every now and then! Thanks, Rhys

5/5

Trustpilot

Andrews bath central have gone above…

Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.

Lexie · 26 March 2024

Agent replied · 24 December 2024

Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys

5/5

Trustpilot

Positive experience

Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.

G · 29 April 2024

Agent replied · 24 December 2024

Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys

5/5

Trustpilot

Sumita at Andrews was instrumental for…

Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.

Amit · 4 April 2024

Agent replied · 24 December 2024

Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys

5/5

Trustpilot

Monika

Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.

Maisie · 19 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.

ESTAS winner in one year: 2018.

ESTAS awards by year, 2018
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), South West (Avon, Dorset, Somerset)
    • Best in County (1)ESTAS 2018
      • Avon: Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Keynsham

Has Andrews Keynsham won any awards?

Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.

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