Trusted Agent profile · Bath and North East Somerset
★★★★★
1,936 reviews across 2 platforms
10 Temple Street, Keynsham, BS31 1EG, Bath and North East Somerset, BS31 1EG
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 10 Temple Street, is rated 4.9 out of 5 across 1,936 reviews on two platforms, including 184 Google reviews rated 4.7.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotMolly & Freya from Keynsham were very…
Molly & Freya from Keynsham were very helpful in finding us a new tenant- thanks girls for your help
Hi Terri, thanks for the five star review for the team in Keynsham, particularly Molly & Freya. Great to see their hard work in finding excellent tenants for our landlords recognised, we look forward to helping you again in the future. Thanks, Rhys.
5/5
TrustpilotGreat service from Isaac Biggerstaff
Great service from Isaac Biggerstaff, our consultant, quick to respond to calls and emails, had a good relationship with our buyer and his team. He was very patient when things looked like they could go awry and got things back on track for us.Would highly recommend.
Thank you, William! We're thrilled to hear about your positive experience with Isaac. Your recommendation means a lot to us. Best wishes , Lisa
5/5
TrustpilotMoving in to my new home almost 200…
Moving in to my new home almost 200 miles from everything I’ve ever known Andrews were absolutely great from start to finish making the move easier for me. And it doesn’t stop there andrews are always on hand and very glad to help with anything you wish discuss. Thank you for all your hard work and input I’m thoroughly enjoying my new home.
Hi Joanne, we know that moving house can be a daunting process, even more so when the move is such a big one.It's amazing to see how much we helped you and made your move easier. We really appreciate your thanks and the review, it's great to see you're nicely settled in. Thanks, Rhys
5/5
TrustpilotGreat attention to detail and communication.
Honestly had such a positive and efficient experience with Andrews. Emily (Woodman) showed us the property and guided us through the entire process seamlessly. With so much care for us and attention to detail. We haven't had such a good experience with an estate agent before and we are super grateful for the positive experience that we had!
Hi Katie, thank you for the five star review. Great to see that Emily provided such a positive experience for you, we know she will really appreciate seeing your feedback. Thanks again, Rhys
5/5
TrustpilotAndrews was really responsive
Andrews was really responsive. Reece was really friendly, helpful and accommodating when we needed viewing on specific dates/times
Hi Lucy, thank you so much for your kind review and glad Reece was on hand to help you with your search and were able to view a property at a suitable time. Good luck with your onwards search! Thanks, Laura.
5/5
TrustpilotGreg was very useful and clearly…
Greg was very useful and clearly explained things to me
Hi Richard, thank you for the five star review. Great to see that Greg was on hand to help you with anything required through your property search. Thanks, Rhys
5/5
TrustpilotDaniel and Nancy were very helpful
Daniel and Nancy were very helpful, polite and answered all our questions. Very nice people to deal with.
Hi Gerry, thank you so much for the positive review for the team in Horley, with particular mention going to Daniel & Nancy, we know they work extremely hard to keep our customers informed and take real pride in their work. Good luck with your property search, thanks Rhys.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. As a first time landlord Shannae explained the process in a clear and professional way, making me feel at ease. Junior was a great member of the team to work with, he kept me updated and helped make the whole process extremely stress free for me.
5/5
TrustpilotJustine has been amazing
Justine has been amazing. She went above and beyond during the process of selling our property
Hi Charlotte, thank you for sharing your feedback and leaving us a five star review. Great to see that Justine has been on hand to help you out through your sale. Many thanks, Rhys.
5/5
TrustpilotLong-standing client
I have been a client of Andrews' since 1998 and most recently their efficiency and cooperation has been greatly valued, in marketing and letting my small flat within a remarkably short period of time. In particular, I enjoyed working with Shannae and her colleague, Richard, both of whom provided excellent service.
Hi Denny, thank you for continuing to trust us with your business over the last few decades. Amazing to see the level of service you've received has been excellent over the years. Thanks again, Rhys
5/5
TrustpilotI had a very nice experience
I had a very nice experience, I met Shamiya who did a nice job taking me around the property she made a call to remind me of my viewing time, Thumbs up Shamiya you know your job and I can say you have passion for it.Keep up the good job.
Thank you, Priscila! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. We'll be sure to pass on your compliments to her.
5/5
GoogleIt’s a pleasure to rent with Andrews and their team are extremely responsive and really do their absolute best to help. I reported a problem with my kitchen tap on Monday and by Tuesday morning James Berry had organised a plumber to attend who solved the problem for me. Less than 24 hours to sort my issue, is exceptional service in my book. Huge thanks James.PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
5/5
TrustpilotShannon was a star
Shannon was a star. Super helpful
Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys
5/5
TrustpilotFriendly agent
Friendly agent, and happy to answer all questions necessary. Would definitely recommend.
Hi Dave, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
5/5
TrustpilotWe have been dealing with Louise…
We have been dealing with Louise Gonella from Andrews Letting Agents, always a pleasure to deal with Louise as she is aways on point with the works that are need for her client's, communication is great.would highly recommend dealing with Louise in the future.
Thank you, Andy! We're happy to hear about your positive experience with Louise. Your recommendation means a lot to us. Best wishes, Jake
5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
5/5
TrustpilotI was most impressed with the service…
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
5/5
TrustpilotListened and communicated efficiently…
Listened and communicated efficiently in time before Christmas
Dear Sarah, Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again! Best regards, Andrews Head Office
5/5
GoogleRenting experience with Andrews, especially Business Manager Molly Scott was flawless. They answered all questions I had about the property pre-rental and walked me through the next stages of renting. Easy handover on the day of move in and would recommend them to friends and family.
5/5
TrustpilotFantastic estate agents, friendly staff
Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much
Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.
5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
5/5
TrustpilotOne of the trustworthy company where…
One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that
Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 20182018 1 Bronze and 1 Best in County ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Keynsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Yes. Andrews Keynsham won Bronze for Lettings (Landlords) in South West (Avon, Dorset, Somerset) and Best in County (Avon) at the ESTAS 2018 awards.
