Trusted Agent profile · Basingstoke

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Martin & Co Basingstoke reviews

4.6

★★★★★ Excellent

326 reviews across 5 platforms

26 London Street, Basingstoke, RG21 7PG

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Martin & Co's office in Basingstoke, at 26 London Street, is rated 4.6 out of 5 across 326 reviews on five platforms, including 201 Google reviews rated 4.4.

Google logo

4.4 / 5

201

Reviews on Google

This office

Facebook logo

4.6 / 5

38

Reviews on Facebook

This office

View Agents logo

4.9 / 5

64

Reviews on View Agents

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

allAgents logo

22

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Basingstoke

Established in 2008, Martin & Co Basingstoke is one of the area’s top-rated and award-winning estate and letting agents, with hundreds of positive reviews from satisfied sellers, buyers, landlords and tenants. Led by Director Mike Shelton, a landlord himself with decades of experience, our dedicated team combines the strength of a respected national brand with genuine local expertise. We specialise in residential sales, lettings, and full property management throughout Basingstoke and the surrounding villages. Clients benefit from tailored marketing plans and online exposure on all the leading portals like Rightmove, Zoopla, and OnTheMarket, ensuring properties reach the widest possible audience. We pride ourselves on honest advice, accurate valuations, and clear, proactive communication every step of the way. Our centrally located branch on London Street (RG21 7PG) is fully accredited, award-winning, and always ready to help with valuations, new instructions, or simple, friendly advice about the local market. With a strong reputation for results and excellent service, Martin & Co Basingstoke gives landlords and sellers peace of mind and confidence in their next move. If you’re a landlord looking to maximise your investment or a homeowner ready to sell, contact our experienced team today on 01256 859960, we’re ready to help you with your next exciting journey.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

Very helpful, professional company. i would strongly recommend to family and friends. Big thank you to Andrew Sheldon who handled a slightly difficult sale with patience and courtesy.

Chris · 13 March 2026

5/5

Google

The agents and agency are very responsible with constant communication. The whole process of moving in was quite seamless and documentation was quite simple. I would recommend the agency to anyone that is looking to move either short or long-term. There were absolutely no hidden charges or fees and each process of the agreement was transparent.

Ademola · 12 January 2024

Agent replied · 6 February 2024

Thank you for your positive feedback on our team Martin & Co Basingstoke. I'm glad to hear that we provided responsible and transparent service with seamless moving processes, clear documentation, and no hidden charges. If you have any further comments or questions, feel free to let me know

5/5

Google

I had a bad experience with two agents previously and lost valuable time. When I met Andrew from MARTIN & CO I was amazed with the service i received, from the moment they visited the property everything was spot on and on point. The level of experience and professionalism and service given I was really happy with them. They also took time and listened to my needs and advised the best way to market my property. The Video Tour was amazing and really helped market the property to its full potential. Andrew was so helpful and gave me realistic advise about the current climate and was passionate about finding me the best tenants. I had full trust and commitment from Andrew at Martin & Co and they ultimately delivered finding me tenants and all signed and moved in within 2 weeks of going live on the market. Also they are very thorough with their checks which adds value and credibility to there service proposition. Best Letting Agent in Basingstoke by far and will save you time and money also fees are very competitive for the first class service received!

Forhad · 4 July 2021

Agent replied

Thank you, I am glad you are happy with our services.

5/5

Google

Honest and reliable. Andrew is exceptional and leaves no question unanswered. Very professional and trustworthy agents, would recommend

Cherise · 25 July 2025

Agent replied · 3 August 2025

Thank you so much for your lovely feedback! It really means a lot. Andrew always aims to be clear, honest, and thorough with every client, so we’re glad that came across. We’re proud to be a team you can trust and recommend. … More

5/5

Google

Many thanks to the company Martin&Co and personally to Lejla for the excellent service and quick help with our broken fridge)

Olvia · 7 April 2026

5/5

allAgents

"I've been renting through..."

I've been renting through Cloe and Petra for over a year and had a great experience. Cloe is always responsive and professional with communication, while Petra handles inspections efficiently and respectfully. Both are reliable and easy to deal with. Highly recommend them for a smooth renting process.

Saurabh · 26 July 2025

5/5

Google

Highly recommend Andrew and Lejla from the Basingstoke branch, extremely supportive amd gave clear direction on completion of paperwork, Very professional service

Daniel · 13 March 2026

5/5

View Agents
Landlord

Good estate agent

Martin & Co in Basingstoke have provided me throughout my rental properties for over 10 years, providing good service , quick response, good knowledge etc. thank you to all the staffs and also Mike Shelton

Susan · 8 November 2025

5/5

Facebook

I have been with Martin and Co for many years now and they have been absolutely wonderful, in keeping me informed, being efficient, reliable and trustworthy. I have never had a worrying situation since I have been within their management. Highly recommend them. It is easy to have a buy to let when they manage it so well. Very thankful for everything they do for their clients.

Gul · 14 May 2025

Agent replied · 27 June 2025

Thank you for your kind review 😊 It’s wonderful to hear you have been happy with our services!

5/5

View Agents
Landlord

An Exemplary Experience with Martin & Co Basingstoke

From my very first contact with this company nearly 6 years ago, I have received exemplary service from everyone I have dealt with. They are extremely welcoming, competent and professional. I have had most dealings with Mica who has been very supportive, informative and proactive every step along the way. This team is simply the best!

Katherine · 5 March 2025

5/5

Facebook

We have just exchanged contracts today. We have moved a fair few times and this is the first time we have encountered Martin & Co, From the start of the process we have found them to be very approachable, professional and friendly. They were very responsive whenever I have contacted them by email. We have dealt mainly with Andrew Sheldon and I would highly recommend that anybody looking for an estate agent should contact him and use Martin & Co. We have only bought a house through them but we would have no qualms in using them to sell any future property. Thanks Andrew.

Michelle · 13 June 2019

Agent replied

Thank you for the kind words. We look forward to showing you around again Saturday for the measuring up.

4/5

Google

I’ve been letting my property through Martin &Co for 8 years now and have found them to be knowledgeable and professional. I deal mainly with Mica and she has been super efficient. Nothing is too much trouble and I have the utmost confidence in her ability to manage the property effectively.

Hackman300 · 19 March 2025

5/5

Google

I’ve used Martin&Co for the last 15 years to source tenants, manage and renew contracts and other tasks for 3 rental properties in Basingstoke They have provided an excellent and professional service throughout - staff have always been helpful and a pleasure to deal with on any matter big or small Can thoroughly recommend!

Richard · 22 May 2026

5/5

Facebook

I decided to get Martin & Co to give me some advice on renting my property as I'm a newbie landlord. Andrew came round and took some photos and advised me on many points. I was very impressed with how professional he came across and was very happy that a tenant was found and the property was rented out within 24hrs. The whole process was very painless and i am very pleased with the full Management that they are supplying, will defiantly recommend.

Grace · 1 June 2016

Agent replied

Hope we deal with more landlords like you soon.

5/5

Google

Thank you Andrew for all your help with my house sale. Much appreciated!

Sarah · 16 March 2026

5/5

View Agents
Landlord

Caring, helpful and friendly

We have used Martins in Basingstoke for the past eight years to rent out our property. They are a very caring and respectful company who have ours' and the tenants' backs, and keep us informed and our property up-to-date with all the requirements. We are not typical investors, rather just owners who live overseas and want to come back home every now and again. Martins understands this and deals with our needs. A very professional company who we hope to use again soon.

Lucinda · 17 September 2025

5/5

Google

I've been renting through Martin & Co for 4 years now and it has been completely hassle free. Any issues I've encountered have been dealt with promptly by the staff. Would highly recommend for both tennants and landlords.

Matthew · 15 August 2026

5/5

allAgents

"Andrew is the epitome of..."

The team at Martin & Co were fantastic. Especially Andrew and Leila. Andrew is the epitome of professional. A fantastic communicator with an equally exuberant sense of humour. Leila’s attention to detail is second to none.

Ryan · 24 July 2025

5/5

Google

Very helpful and friendly. I appreciate everyone in store. Woo thank you

Matt · 22 June 2026

Agent replied · 22 August 2026

We hope you love your new home in #Basingstoke it was a pleasure to work with.

5/5

View Agents
Buyer

Great communication

I am very grateful to Andrew and Lindsey for being so helpful towards buying my first home. Andrew guided me with the process and the purchase was completed in a short time. The purchase was smooth and easy. Thank you!

Januka · 23 November 2023

Agent replied · 21 December 2023

Thank you for your kind words, Januka! We are delighted to hear that Andrew and Lindsey were able to answer all of your questions and help you achieve your dream of buying your first home. We are glad that you found the process to be so smooth and easy. Thank you for trusting us with this purchase!

3/5

Google

We used Martin & Co to identify potential tenants for a two bedroom flat, provide an inventory and contract support. They present well, and are well versed in compliant processes and procedures, which provides confidence for us as landlords. They were responsive and helpful, and provided sound advice. We expected more flexibility in some aspects of the process.

Jenny · 13 February 2026

5/5

Google

One of the better estate agents out there, very helpful during the signing of the tenancy agreement and consistently supportive. Picking up the keys on the day was quick and straightforward, and whenever I had enquiries, they responded promptly via email.

Xander · 29 September 2025

Agent replied · 8 October 2025

Thank you, Xander! Really glad to hear the process felt smooth from start to finish. Great to know our team were able to support you quickly and consistently. Wishing you all the best in your new home!

5/5

Google

We have rented through Martin&Co for past year and we've had a good experience with them as our letting agents. The team has been consistently professional and helpful throughout our tenancy. We would definitely recommend them for a reliable and trustworthy letting agency.

Jaswinder · 1 September 2025

Agent replied · 8 October 2025

Thank you, Jaswinder! We’re so pleased you’ve had a positive experience with us over the past year. Professional and helpful service is what we always strive for, and it’s great to know we’ve delivered. Appreciate the recommendation!

5/5

Google

Rented through Martin&Co for over 2 years. They have always been very professional , efficient and polite. Nothing has been too much trouble for them and all the issues have been fixed and dealt with in a timely manner. Thank you so much 🙃

Līga · 4 August 2025

Agent replied · 5 August 2025

Thank you, Līga, it’s been a pleasure having you as a tenant over the past two years. We really appreciate your kind words and are glad to hear you’ve had a positive experience with us. Wishing you all the best for the future! 😊, The Martin & Co Basingstoke team …

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Questions about Martin & Co Basingstoke

How many reviews does Martin & Co Basingstoke have?

Martin & Co's Basingstoke office has 326 reviews across five platforms: 201 on Google, 38 on Facebook, 64 on View Agents, 1 on Trustpilot, 22 on allAgents.

What is Martin & Co Basingstoke's rating?

Martin & Co Basingstoke is rated 4.6 out of 5 across all 326 reviews, and 4.4 out of 5 on Google from 201 reviews.

What do sellers say about Martin & Co Basingstoke?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, CHRIS wrote: "OVER THE PAST DOZEN OR SO YEARS,MARTIN AND CO IN BASINGSTOKE HAVE FULLY MANAGED ALL THE LETTINGS IN A VERY PROFFESIONAL MANNER,FINDING SUPER QUALITY TENENTS WHO ..."

What do landlords say about Martin & Co Basingstoke?

28 reviews from landlords, rated 5.0 out of 5 on average. For example, Freya wrote: "Martin & Co took over the full management of my rental property earlier this year, and I’ve been completely impressed with the service. They perform quarterly ..."

What do tenants say about Martin & Co Basingstoke?

29 reviews from tenants, rated 4.9 out of 5 on average. For example, Alexandra wrote: "Martin & Co have been our property managers for the last 6 years and I can't fault them at all. As tenants they are really kind and helpful with any problem ..."

Where is Martin & Co's Basingstoke office?

Martin & Co Basingstoke, 26 London Street, Basingstoke, RG21 7PG.

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