Belvoir Basingstoke reviews

★★★★★ 5/5

Google

A massive thank you to the Belvoir team for the outstanding support I received throughout my entire experience, from the initial property viewing, right through to completing the referencing and leasing process. A special mention to Frankie, who kept me updated at every stage and made the whole process feel incredibly smooth and stress-free. Communication was excellent, everything was handled quickly and efficiently, and I always felt like I knew exactly where things stood. Even after moving in, the support didn’t stop there. The maintenance team were incredibly responsive in getting my issues resolved, with a special shout-out to Frank, who went above and beyond, even DIYing one of the furniture items that needed replacing! It’s genuinely refreshing to experience this level of professionalism, care and willingness to help. Thank you to the whole Belvoir team for making what can usually be a stressful process such a positive experience.

Pinky · 10 September 2026

★★★★★ 5/5

Google

Working with Mr Nathaniel was an absolute game-changer in our home-buying journey. As first-time buyers, we knew navigating price discussions would be stressful, but he stepped in with incredible market insight and a sharp strategy. They guided us seamlessly through the process and secured the home right at the advertised sale price without any unexpected pushback. Always responsive, transparent, and proactive, he made us feel completely supported from the first viewing to the final handshake. We couldn't have asked for a better advocate! Best Regards Neelam and Rami (Husband)

Ramesh · 10 September 2026

★★★★★ 5/5

Google

After having my house listed with another estate agent for 4 months, I switched over to Belviour… they got me an offer on the first viewing! The communication and advice throughout my house sale has been top notch. Annemarie, Kieran and Nathaniel have been amazing, especially Annemarie, giving me tips on how to get my house ‘sale’ ready, calling me to congratulate me on the exchange and explaining how completion takes place (my first time selling a house). Receiving the advice and support from them has been exceptional. What I thought would be a stressful time, they made it very smooth sailing. I honestly couldn’t recommend them enough! My only regret is not listing my house with them first!

Lauren · 10 August 2026

★★★★★ 5/5

Google

As a first-time home buyer in the UK, the whole process felt quite overwhelming at times, but Nathaniel at Belvoir made it so much easier. He was incredibly kind, patient, and helpful throughout, taking the time to talk me through every stage of the purchase process and answer all of my questions. Nathaniel was always professional, approachable, and reassuring, which gave me a lot of confidence during what can be a stressful experience. His support and guidance were invaluable, and I genuinely felt that he cared about helping me achieve my goal of buying my first home. Thank you, Nathaniel, for your excellent service. I would highly recommend Belvoir to anyone looking to buy a home.

Kakulu · 10 July 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Exceptional Service from Frankie! I cannot thank Frankie enough for her outstanding support throughout our tenancy application process. Moving and dealing with property referencing can often be incredibly stressful, but Frankie made the entire experience smooth, straightforward, and completely hassle-free. She was incredibly helpful, professional, and understanding at every single step. Whenever we had a query or faced a small delay with documents, she took immediate initiative and went above and beyond to find a quick solution, putting our minds completely at ease. Her communication was top-notch, always keeping us updated and ensuring everything was finalized just in time for our move. Her dedication to helping clients is truly commendable. If you are looking for a property through this agency, I highly recommend working with Frankie she is amazing at what she does! Thank you so much, Frankie, for making our move such a positive experience!

Ashiq · 10 June 2026

★★★★★ 5/5

Google

I’m very happy with the service from Belvoir. The whole process has been very smooth, and everyone I’ve dealt with has been friendly and professional. A special thank you to Frank for today’s inspection visit. He was very polite, efficient and friendly, and the visit was quick and hassle-free. I would definitely recommend Belvoir and I’m very happy with their service. Thank you! 😊

Ewelina · 18 August 2026

★★★★★ 5/5

Google

I wanted to 'Thank' the estate agent from Tavistock Belvoir as he sent my details to your Basingstoke office,as I had a property to be valued. I'm so glad he did (really sorry I didn't get his name) We choose to sell our house with Belvoir because we really liked Kieran Chambers out of all the other estate agents, Kieran was excellent very clear, friendly and listened patiently to us. We felt in good hands,he is an asset to Belvoir.

Rowena · 9 April 2026

★★★★★ 5/5

Google

I would like to express how professional Frank was when he came to inspect our home. He was very friendly and approachable and helped with any questions i had. I have been renting from Belvoir for a number of years and would recommend them, if we have a problem they always respond very quickly. Thank you very much Frank .

Me · 15 August 2026

★★★★★ 5/5

Google

I had the pleasure of having Jo Jones as my Head of Lettings while I was a tenant, and I honestly cannot recommend her highly enough. Jo carried out all inspections with great professionalism and efficiency, always ensuring everything was handled properly and respectfully. Whenever any emerging issues arose in the flat, she responded promptly and ensured they were addressed quickly and smoothly. Her competence and dedication to her role were always evident. What truly sets Jo apart, however, is her character. She is not only highly professional but also incredibly kind, approachable, and genuinely caring. She always made me feel comfortable and heard, which makes such a difference when you are a tenant. There was never a moment when I felt like “just another case”, she treated me with warmth and respect. It is rare to find someone who combines professionalism with such humanity. Even as I move into my new home, I genuinely feel I would happily meet her for a cup of coffee, that is how positive the experience has been. Thank you, Jo, for everything. You made what can often be a stressful experience feel supportive and smooth. Warm Regards, Dr. Maria Fragkaki

Μαρία · 13 March 2026

★★★★★ 5/5

Google

The sales team at Belvoir have been brilliant. A huge thanks to Emily, Nathaniel and Eleyne who have looked after me! From bringing the property to market, arranging numerous viewings and dealing with my questions, they have been receptive, efficient, informative and kind. I highly recommend them and wish them all the best. Thank you!

A&a · 10 September 2026

★★★★★ 5/5

Google

Everything from start to finish with the Belvoir Team in Basingstoke was above and beyond our expectations. The transition from the sale of our house to the purchase of our new house, was handled seamlessly by Emily, Jamie and Natalie. Regular updates via phone calls and email ensured we never had to call for information. This is the most honest and straight forward team we have had the pleasure of dealing with. Thank you for making our whole experience (which is usually rather stressful) a very pleasant and memorable one! And the box of treats and necessities on the day of completion is very thoughtful and came in very handy ;-)

Jason · 13 February 2026

★★★★★ 5/5

Google

Frank recently visited to inspect our property, and we had a very positive experience. He is a genuinely kind and professional person who made the whole process smooth and comfortable. He took the time to explain everything clearly and approached his work with great attention to detail. We highly recommend Frank to anyone looking for someone reliable and easy to work with when inspecting a property.

Khairul · 10 May 2026

★★★★★ 5/5

Google

Had an interim visit from Frank Owen to check how things where & condition of the property I am renting. Nice guy, very amiable & open to discussing any issues. Took time for some small talk during the visit which is always nice. Thanks Frank & a pleasure to know you.

Nick · 8 August 2026

★★★★★ 5/5

Google

5 stars for the Belvoir lettings team! My son and I moved back to Basingstoke five years ago to be closer to family after my fiancée passed away, and we were fortunate to rent a 2-bed property through Belvoir. During our tenancy, both the landlord and the lettings team were amazing. On the rare occasions when faults occurred, their maintenance app made it incredibly easy to report and resolve any issues. What truly sets Belvoir above other letting agencies in our experience is what happened earlier this year... We were told the landlord intended to sell the property, crushing news at the time, but every cloud has a silver lining. We were in the fortunate position to explore purchasing the property ourselves (a terrifying prospect for someone who grew up in social housing). Fast forward to 1st December 2025, and my son and I are now the proud owners of the property. Thanks in no small part to Kate and Jo from the lettings team. They went above and beyond to support us throughout the purchase, despite there being no benefit to Belvoir. They happily answered all my questions about home ownership and even shared their own experiences. I cannot thank the team enough for their kindness, professionalism, and genuine care. Highly recommended!

Aaron · 16 December 2025

★★★★★ 5/5

Google

We had a great experience with this agency while looking for a rental home. A special thank-you goes to Frankie, who truly went above and beyond: despite our very short notice (as we were coming from far away), she managed to arrange several viewings in record time, allowing us to explore multiple options in a single day. Even after choosing the house, her support was outstanding. She guided us through every step, always providing quick, clear, and thorough responses. Highly recommended agency, especially thanks to Frankie’s professionalism and dedication!

Mirko · 16 December 2025

★★★★★ 5/5

Google

My family enjoyed excellent services from Belvoir Basingstoke throughout our tenancy period. Viewing and moving in was excellent. Repairs and Maintainance were prompt and effective. Inspections feedback were well communicated. We enjoyed the property and also looked after the property as if it was ours. Moving out was well managed. I will recommend Belvoir managed properties for lettings and even sales. They have excellent team.

Olu · 9 April 2026

★★★★★ 5/5

Google

I recently used Belvoir to market my property in Basingstoke, and they did an amazing job from start to finish. The whole team was incredibly responsive, proactive, and professional. They prepared everything quickly and had the property on the market in no time. A special mention to Anne-Marie, who was honest, friendly, and very understanding throughout. She made the whole experience smooth and stress-free. This experience has confirmed for me that Belvoir is a reliable and trustworthy estate agent in Basingstoke. I wouldn’t hesitate to return to them for any future sales or rental management. Highly recommended!

Hari · 21 November 2025

★★★★★ 5/5

Google

I recently used Belvoir to market my property and they did a fantastic job. Keiran made the whole experience easy and stress free from start to finish. He did a fantastic job with the photos, marketing and keeping me informed on sale progress. I would have no hesitation recommending Keiran and Belvoir and would definitely use them again I the future.

Laura · 6 April 2026

★★★★★ 5/5

Google

We had a truly wonderful experience working with Annemarie from Belvoir Estate Agents. From the very beginning, she proved to be incredibly dependable, flexible, and easy-going, a unique combination, which made the whole process smoother and less stressful. Annemmarie was relatable and approachable, and we could feel she genuinely cared about helping us find the right home rather than just closing a deal. She also proposed so many useful and creative ideas to help us improve our new home, which we really appreciated. Communication was excellent throughout. Annemarie always responded promptly to our calls, texts and emails, kept us updated at every stage, and went above and beyond to chase the seller and keep things moving, even after the sale had completed. When we had trouble reaching the seller post-sale, she didn’t give up and continued to follow up and keep us informed, which meant a lot to us. A special thank you also for the beautiful gift we received upon completion. Annemarie went out of her way to include a personal touch to this gift, which was a thoughtful gesture that we truly appreciated. We’re also grateful for Annemarie's flexibility when I mistakenly thought the keys were being delivered to the property instead of picking them up from the office. She came over without hesitation, in the rain, and handled it all with a smile. We couldn’t recommend Annemarie more highly. She was professional, genuine, and truly dedicated from start to finish. Thank you again for everything.

Zapper · 10 October 2025

★★★★★ 5/5

Google

Very smooth and professional experience throughout the tenancy process. Frankie and the team were responsive, helpful, and clear at every stage, from viewings and referencing through to documentation and move-in coordination. As first-time tenants going through the Let Alliance process, everything was explained well and handled efficiently. Really appreciate the support and communication throughout.

Ayodeji · 10 May 2026

★★★★★ 5/5

Google

​I cannot recommend Jessica Courage from Belvoir Basingstoke highly enough! Before Jessica took over the management of my property in March, dealing with ongoing maintenance issues and unreliable contractors was a complete nightmare and dragged on for far too long. ​Once Jessica stepped in, everything changed completely. She brought a fantastic level of professionalism, clear communication, and real determination to get things done right. She successfully managed a major, complex drainage installation with EverBuild Ltd, keeping both myself and the tenants fully informed every step of the way. Thanks to her hard work, the project is finally completed to a high standard, and the tenants are extremely happy. ​Jessica is a credit to the Belvoir team. If you are a landlord looking for a property manager who actually cares and delivers results, she is the person to go to. Outstanding 5-star service!

Miro · 10 June 2026

★★★★★ 5/5

Google

I've had the pleasure of working with Belvoir Basingstoke, and I have to say the experience has been absolutely amazing. Dominique has been consistently helpful, always willing to go the extra mile to assist with any queries or concerns. Her support has been truly appreciated. And Rachel, always so friendly and welcoming. Her cheerful voice and positive attitude make every interaction a pleasure. Both of them have been spectacular, and I couldn’t ask for better service. Highly recommend Belvoir Basingstoke for their professionalism, warmth, and excellent customer care!

Veruska · 29 July 2025

★★★★★ 5/5

Google

I am not sure all staff and their services but their is a lady called Emily work in Basingstoke branch she was very nice and she help full she help me a lot until I bought the property. Specially thanks for Emily My name is Sania Mubarak.

Sania · 10 May 2026

★★★★★ 5/5

Google

We had a fantastic experience using Belvoir to sell our house and would happily recommend them to anyone looking for an estate agent. From start to finish, the team were professional, helpful and supportive, keeping us informed throughout what can be a very stressful process. They made everything feel much easier and were always on hand when we needed them. A special shout-out to Nathaniel and Anne-Marie, who were absolutely brilliant. Their communication, professionalism and friendly approach made such a difference, and we really appreciated all their hard work in helping us achieve a successful sale. Thank you to the whole Belvoir team, we couldn't have asked for a better service!

Anne · 19 August 2026