Trusted Agent profile · Basingstoke, Hampshire

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Barons Estate Agents Basingstoke reviews

★★★★★ Excellent

472 reviews across 2 platforms

2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN

Barons Estate Agents's office in Basingstoke, Hampshire, at 2-4 Winton Square, is rated 5.0 out of 5 across 472 reviews on two platforms, including 376 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

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5.0 / 5

376

Reviews on Google

This office

View Agents logo

4.9 / 5

96

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Barons Estate Agents Basingstoke

Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location, the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk

Awards

The Trusted Agent 2026 results for Barons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

Awesome experience

Estate agents often get a bad name, but Barons have been superb throughout the whole process. They got top dollar for the property we sold, kept our first time buyer happy for the 6 months it took us to find somewhere to move to and then did everything they could to ensure we could complete 6/7 weeks after finding the new property. Nothing was too much for Trevor. He was always there to answer calls and help, a friendly manner but more importantly understands your needs and gets things done. It was a difficult run up to exchange (which was ultimately the day before completion) but Barons did all the chasing of solicitors and kept dealing with the estate agents we were buying through (who were far less impressive). On a difficult completion day they were again the ones that cared for our needs even after the sale had gone through. You get a personal service from Barons, from people that care and want to rightly earn their commission.. I would use them over and over again without hesitation so fully recommend.

James · 29 March 2016

4/5

View Agents
Buyer

FIrst time buyer purchase review

I was more than happy with the service Barons provided. As a first time buyer I was unsure of all the different steps that I needed to take throughout the process but each time I called with a question, any member of the team were happy to help and always put my mind at rest. Trevor, in particular was great. He was very understanding and always did what he said he was going to do. If I had known in the beginning stages that he would be so helpful, I would have contacted him for help and guidance sooner. I would definitely recommend Barons to friends or family.

Lois · 22 February 2016

5/5

Google

Organised a 2nd viewing including a look in the loft, and Charlie repeatedly chased my solicitor moving on the 3rd Feb 2023.

Steve · 22 May 2023

Agent replied · 29 July 2023

Thanks for the five star review!

5/5

Google

Barons have been fantastic in supporting with a smooth and efficient purchase. Everyone I have spoken to and that has helped has been amazing. Brilliant service and thank you!

Aisha · 22 May 2025

Agent replied · 20 June 2024

Thank you very much for the five star review! Wishing you all the best!

5/5

Google

From start to finish, Barons were amazing. After this experience, if I was ever to buy again, I’d actively look for properties marketed by them. The whole team couldn’t have been more helpful, and Charlie who was assigned to …

Sarah · 4 October 2020

Agent replied · 29 July 2023

Thank you Sarah, the review is really appreciated.

5/5

Google

I had the pleasure of dealing with Trevor from Barons. As anyone who knows him will know he is a true gentleman. We are considering selling our home in Chineham and we needed to first of all get a valuation. I received this in writing the …

Steven · 8 October 2015

Agent replied · 29 July 2023

Thanks Steven we look forward to assisting you with your move very soon. Kind regards Barons

5/5

Google

As a buyer only , I couldn’t praise Barons anymore. Both Patrick and Charlie were amazing from start to finish. Professional , knowledgeable and honest which I must admit was not something I expected. …

Jack · 4 October 2021

Agent replied · 29 July 2023

Thanks Jack, we will pass your feedback on to Patrick and Charlie - much appreciated.

5/5

Google

Barons were amazing throughout the process, always happy to answer our questions and kept us updated. Thank you to the team for all your hard work! Definitely recommend!

Zoe · 22 May 2025

Agent replied · 9 November 2024

Thank you very much for the five star review! Wishing you all the best!

5/5

Google

Superb service and would have no hesitation in recommending their services

Linda · 13 November 2025

Agent replied · 13 April 2026

Thank you very much for the five star review! Wishing you all the best! :)

5/5

Google

Fabulous experience. Incredibly diligent and without Charlie's hard work, I doubt my sale would have stayed on track. He always did what he said was going to do, and religiously called with weekly updates. The office worked brilliantly …

Beccy · 4 October 2020

Agent replied · 22 May 2026

Thank you Rebecca, we will pass your kind words to Charlie.

5/5

Google

Thank goodness for people like Charlie at Barons Estate Agents - professional, cheerful, helpful, efficient, always delivers on his promises, what a lovely breath od fresh air. Top marks, Barons.

Michele · 22 May 2022

Agent replied · 20 June 2024

Thank you very much for the 5 star review Michele.

5/5

Google

Barons offer an excellent service, would highly recommend them. Patrick and Charlie in particular were both so helpful and friendly through every step of purchasing my first property making the process far less stressful than anticipated.

Rebecca · 22 May 2021

Agent replied · 20 June 2024

Thank you Rebecca for the kind review, much appreciated.

5/5

Google

I dont usualy do reviews but credit where credit is due! Weve been dealing with Trevor and i would quite happily buy this man a pint …

Henry · 16 September 2022

Agent replied · 16 September 2026

Thank you very much for the 5 star review and your kind words! Wishing you all the best :)

5/5

View Agents

Great service

Very professional and friendly team- nothing was too much trouble for them they retained a sense of humour throughout despite the problems others put in their way. Charlie kept us informed regularly with up to date information and followed through with any questions We honestly can not sing their praises highly enough and even though we don’t intend to move ever again if we had to Barons would be the only firm we would consider

Les · 5 January 2019

5/5

View Agents
Seller

Friendly, professional, honest, reliable,

We would recommend Barons every time. The agents are so friendly, professional, honest, reliable and helpful. We were kept informed every step of the way and the agents demonstrated excellent customer service skills, going that one step further to ensure our experience was as stress free as possible. Everyone we dealt with at Barons was excellent but we had the pleasure of dealing mostly with Trevor who was superb. A huge thank you to all the team.

Kim · 9 May 2016

5/5

Google

Extremely friendly and helpful from the start. Charlie kept us in touch through the whole process and was a pleasure to speak to. Couldn’t recommend highly enough! Thank you!

Linda · 22 May 2022

Agent replied · 20 June 2024

Thank you for your kind words Linda, they will be passed on to Charlie.

5/5

Google

Fantastic service from start to finish. All the team are extremely helpful and communicative. Can't fault our experience and will not hesitate to use Barons again.

Bruce · 23 May 2025

Agent replied · 10 May 2026

Thank you very much for the five star review!

5/5

Google

Thank you Barons for an outstanding service.  You were amazing, you provided a very professional and friendly service, which made the selling of our parents property a lot less stressful. …

Kate · 4 October 2021

Agent replied · 29 July 2023

Thank you for the 5 star review Kate, its much appreciated.

5/5

Google

I used Barons for my recent house sale after another agent failed to deliver. I should of used them earlier! Everything was done quickly, professionally and with minimal fuss. The communication from Patrick, Trevor and Charlie throughout …

Edan · 8 October 2019

Agent replied · 29 July 2023

Thank you Mr Penny, the 5 stars is really appreciated. We are pleased we got you sold in a timely manner.

5/5

Google

Excellent service from start to finish, extremely efficient and informative throughout, all the people were friendly and professional, I would recommend to all

Julie · 22 May 2025

Agent replied · 22 May 2026

Thank you very much for the five star review!

5/5

Google

The epitome of 5 stars for sure.. If I could, I would award more... The entire team at Barons were super.... Their customer service was second to none. Consistently outstanding, and exceeding my expectations every time. I was completely …

Phil · 4 October 2024

Agent replied · 24 August 2024

Thank you very much for the five stars and the glowing review! Wishing you all the best!

5/5

Google

Our house sale, from start to finish it was a very good experience. Appointments were well organised and advice(eg Sale price) given proved sensible and accurate. I found everyone I talked with and met - Phil, Matt, Kevin, Trevor and …

Rohan · 8 October 2016

Agent replied · 29 July 2023

Thank you for the great review Rohan. We are really pleased to hear you thought our service was great. As you stated, … More

5/5

Google

Charlie was very good at updating me as the sale progressed. Nice to deal with

Marina · 22 May 2023

Agent replied · 29 July 2023

Thank you for the 5 star review and your kind words Marina! All the best! :)

5/5

Google

Charlie was concise, professional and provided regular updates. We hadn't moved in a long time and with Charlie's guidance and support the move was far less stressful than anticipated.....Thank you Charlie

Jason · 22 May 2021

Agent replied · 20 June 2024

Thank you for the 5 star view Jason, its very kind of you. We will pass your positive feedback to Charlie.

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Questions about Barons Estate Agents Basingstoke

How many reviews does Barons Estate Agents Basingstoke have?

Barons Estate Agents's Basingstoke office has 472 reviews across two platforms: 376 on Google, 96 on View Agents.

What is Barons Estate Agents Basingstoke's rating?

Barons Estate Agents Basingstoke is rated 5.0 out of 5 across all 472 reviews, and 5.0 out of 5 on Google from 376 reviews.

What do sellers say about Barons Estate Agents Basingstoke?

50 reviews from sellers, rated 5.0 out of 5 on average. For example, Sarah wrote: "Baron’s always go beyond your expectations of any other estate agent and having used them for several sales over the years this really shows against other local ..."

What do buyers say about Barons Estate Agents Basingstoke?

28 reviews from buyers, rated 4.8 out of 5 on average. For example, James wrote: "From start to finish, Barons Estate Agents have been absolutely wonderful! At every point in our transaction, they have been professional, helpful, polite and ..."

Has Barons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Barons Estate Agents, Basingstoke won Gold.

Where is Barons Estate Agents's Basingstoke office?

Barons Estate Agents Basingstoke, 2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN.

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