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Barons Estate Agents reviews

★★★★★ Excellent

471 reviews across 2 platforms

2-4 Winton Square, Basingstoke RG21 8EN

Barons Estate Agents's Basingstoke office at 2-4 Winton Square is rated 5.0 out of 5 across 471 reviews on two platforms, including 375 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

375

Reviews on Google

This office

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4.9 / 5

96

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Barons Estate Agents Basingstoke

Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location, the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk

Awards

Trusted Agent 2026 results for Barons Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

Barons Estate Agents were the selling agents in our case. Trevor showed us around the property twice: we found him to be very engaging and professional. After having our offer accepted Joanna became the “progresser.” She responded quickly and helpfully to our many questions and efficiently coordinated the visit of our surveyor, as well as several other specialists: nothing was too much trouble to her. There were a number of difficulties with our purchase but Joanna worked very hard, in conjunction with our solicitor, in getting answers and pushing the sale to its final successful conclusion. Thank you Joanna; and thank you Barons Estate Agents.

Tim · 21 September 2026

Agent replied · 30 September 2026

Thank you for taking the time to leave such a detailed review. We’re delighted to hear you had a positive experience with Barons throughout your purchase. Trevor will be pleased to hear your kind words, and we’re especially glad that Joanne was able to support you through what sounds like a challenging transaction. Her dedication and communication are exactly what we strive for, and we’ll be sure to pass your thanks on to her. Wishing you all the very best in your new home!

3/5

Google

Met John for an initial valuation. His style of soft selling was just not applicable to my requirements. Time was of the essence, so I need someone with high energy, who would exude some passion into the process. Had I have been granted more time, perhaps I would have at least allowed John to run with my case. However, my decision to choose another local agent was the best decision afterall. I was disappointed that the photos were taken by himself/agents - looking on Rightmove, the photos here compared to those that use a professional photographer are lightyears apart. I need my house (and all the hardwork that went into it!) to be represented in the best light possible

A · 5 August 2026

Agent replied · 20 August 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that our approach did not meet your expectations on this occasion. We appreciate that every seller has different requirements, particularly when time is of the essence, and we respect your decision to instruct another local agent. In relation to the photography, we use professional-grade cameras for all of our property photography, rather than relying on mobile phones, to ensure we produce high-quality images that showcase each property to its best advantage. We understand how important it is for the presentation of a home to reflect the hard work and care that has gone into it, and we’re disappointed that you felt the photography did not achieve this. We appreciate your honest feedback and wish you every success with the sale of your property.

5/5

Google

My experience with Parker’s has been outstanding from start to finish. The entire process was quick, straightforward, and completely stress-free. Everyone on the team was friendly, professional, and always happy to help, making everything feel effortless. A special thank you to Sienna, who was welcoming, approachable, and incredibly supportive from day one. She made the whole experience enjoyable and was always on hand to answer any questions. I wouldn’t hesitate to recommend Parker’s to anyone looking for a property. Their excellent customer service and smooth, efficient process really set them apart.

Myles · 5 August 2026

Agent replied · 20 August 2026

hank you so much for your fantastic review. We’re delighted to hear that you found the whole process quick, straightforward and stress-free. Sienna will be thrilled to hear your kind words, and we’ll be sure to pass them on to her. We really appreciate your recommendation and wish you all the best in your new home!

5/5

Google

5 Stars for Courtney! We're moving into Basingstoke for the first time and Courtney has been amazing throughout the whole process. We had some issues with the broadband router being delivered to our flat before we were able to move in and the estate agents were super helpful and went round to put it in the flat for us - definitely above and beyond service! Communication is excellent, especially compared to other estate agents we've rented with before!!

Dan · 5 July 2026

Agent replied · 22 June 2026

Thank you so much for your fantastic feedback. We’re delighted to hear Courtney made your move to Basingstoke such a positive experience. Going above and beyond for our clients is always our aim, and we’re so pleased the team could help make the process smooth and stress-free. We truly appreciate your kind words and wish you all the best in your new home!

5/5

Google

My husband & I purchased our house from Barons back in 2019 and it was a smooth process and wonderful team then. Circle round to 2026 and my husband passing away, i needed to sell the property, again the team have been wonderful. They have kept me up to date all the way. Joanne Hammans has been so lovely and informative. I highly recommend them for both purchasing and selling. They have made a very tough time feel very stress free and positive. Thank you

Naomi · 5 June 2026

Agent replied · 22 June 2026

Thank you so much for your kind words and recommendation. We’re delighted we could support you through both your purchase and sale with Barons. Joanne and the team will really appreciate your feedback, and we’re so pleased we could help make a difficult time a little easier.

5/5

Google

Service from each individual at this office was exceptional. From the point of house hunting to checking in, everyone was sincere and supportive. Special thank you to Thomas Cowdrey who helped us find our new home! He made the process incredibly simple and smooth. He’s knowledgeable, approachable, and gave us the utmost respect & kindness. We couldn’t be more grateful! Thomas is an asset to the team, we highly recommend him and the company if you need an expert to guide you. Whether it’s your first home, new home, or a helping hand, they genuinely care here.

Jasmine · 5 June 2026

Agent replied · 22 June 2026

Thank you so much for your wonderful feedback. We’re delighted to hear you had such a positive experience throughout your journey with us. Thomas will be especially pleased to receive your kind words. Your recommendation means a great deal to us, and we wish you well!

5/5

Google

Barons have been excellent throughout the selling of our house. From day one through valuation to viewing appointments, being kept up to date with progress all of the team have been very helpful and good to work with, especially Joanne who has been an absolute Star, from the sale of the house through to completion. Very helpful with updates, progress and advice we cannot thank you enough for all you have done for us.

Colin · 5 July 2026

Agent replied · 20 August 2026

Thank you so much for your lovely review. It was a pleasure helping you with your sale, and we're so pleased you had a positive experience. We'll be sure to pass your kind words on to Joanne, she'll be delighted! Wishing you all the very best in your new home, and thank you for choosing Parkers & Barons.

5/5

Google

We had a great experience with Barons throughout our house purchase, and we would especially like to thank Joanne, Dan and Thomas for their support. As first-time buyers, the process could have felt quite overwhelming, but Joanne’s guidance and support made the whole journey much smoother. We received timely updates throughout the purchase, and all our queries were addressed in due course. Thank you.

Nakita · 5 September 2026

Agent replied · 20 August 2026

Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience with Barons, particularly as first-time buyers. We’ll be sure to pass your kind words on to Joanne, Dan and Thomas. It’s fantastic to know that their support and communication helped make the process feel smooth and stress-free. Wishing you all the very best in your new home!

5/5

Google

Superb support from start to finish of our first property purchase. Special thanks to Joanne who supported us seamlessly through the process. We were always kept well informed and were supported with any queries without hesitation. Always professional and friendly. The process went through without delay thanks to the brilliant support we received from you and the team at Barons. Also thanks to Tabitha who worked with us through the initial stages. Lovely team, would highly recommend 👏🏼

Annabelle · 5 May 2026

Agent replied · 7 May 2026

Thank you for your lovely feedback! We’re so pleased your first property purchase went smoothly. Joanne and Tabitha will be delighted to hear your kind words. Congratulations on your new home, and thank you for your recommendation!

5/5

Google

Wow! What an experience, what a team work. The teams at Barons were very helpful and understand our needs and ready to help, with getting our house. Special Thank you to Trevor for always willing to help, Joanne for her promptness and moved the stages in a timely manner and Kayleigh as well for her help. I believe you have got a great team at Barons. I will recommend Barons for purchase of your house, you will not regret it. We got the keys and we are moving!

Ajibade · 5 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words, we have shared this with the team! Glad we managed to get you moved into your dream home!

5/5

Google

Barons managed to squeeze us in last minute to an open day and handled our offers with speed. We were the lucky buyers and Joanne from the sales progression team was fantastic. Without her, I imagine the whole sale would have taken much longer, she really was a saviour. Huge thanks Joanne and team.

Amy · 30 July 2026

Agent replied · 20 August 2026

Thank you for your wonderful review. We're delighted you were able to attend the open day and secure your new home. Joanne and the team will be thrilled to hear your kind words. We wish you all the best in your new home!

5/5

Google

Barons have been an excellent estate agent to work with. We had a few concerns early on about the viewing process and they were very responsive to our requests. The amazing work of the Sales Progressor Joanne was where Barons really stood out. We can honestly say without the incredible effort and care put in by Joanne, our chain might well have fallen through. We are so grateful for all her hard work keeping the sale moving during what was a stressful period for us, and it's thanks to her and Barons that we're now in our dream home. Would definitely recommend.

Eva · 5 January 2026

Agent replied · 13 April 2026

Thank you for the 5* review we shall make sure that your comments are passed on to Joanne.

5/5

Google

I can not praise Barons highly enough for the way they handled and dealt with the sale of our house. The property was marketed beautifully and sold very quickly. We were informed of progress the whole way through the sale, if they said they were going to call us back, they did. They made recommendations and never forced anything. Trevor, Joanne and the rest of the Team you made the whole process so much simpler for us and you were always on hand to answer any questions. We would not hesitate to use you again and will be recommending Barons to friends and family. Thank you so much.

Nicola · 5 December 2025

Agent replied · 13 April 2026

Thank you for the five star review!

5/5

Google

If you are selling a property in Basingstoke; whether it be a small flat or a country pile, Barons are the go to agent who you can depend on to get the job done. Independent agencies do not last in this industry and Barons have stood the test of time - Trevor and his team have sold many houses/flats for me over the years and have always given good advice and got a strong but realistic price. Thank you.

Neil · 5 December 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and continued trust. We’re delighted to have supported you over the years and truly appreciate your recommendation!

5/5

Google

Paige has been absolutely fantastic throughout our tenancy application process. She was professional, helpful, and went above and beyond to ensure everything progressed smoothly. When there were issues with the referencing outcome, Paige took the initiative to review the rent shares and worked hard to help us achieve a successful result without the need for a guarantor. She kept us informed, responded promptly to our queries, and made what can often be a stressful process much easier. Her dedication, attention to detail, and willingness to find solutions were greatly appreciated. We are incredibly grateful for all of Paige’s support and would highly recommend her to anyone looking for a knowledgeable, approachable, and committed letting agent. Thank you, Paige, for all your help!

Angeline · 24 June 2026

5/5

Google

We received excellent service from the whole team at Barons. The valuer came to us having prepared in advance with evidence of recent property sales in the area. Viewings were well organised and we were kept up to date with progress. When a buyer was found, Barons helped to keep things moving. Thank you to the whole team.

Kevin · 30 March 2026

Agent replied · 13 April 2026

We're glad you had a great experience with us at Barons Estate Agents! Thank you for the kind review!

5/5

Google

Thank you for looking us, after what turned out to be a rather long sale. Joanne was very efficient as our sales progressor and went above and beyond to keep us up to date and to ensure all parties were kept up to speed with proceedings.

Cindy · 8 June 2026

Agent replied · 22 June 2026

Thank you for your kind feedback and for your patience throughout the sale process. We’re delighted Joanne was able to provide efficient support and keep everyone updated along the way. Your comments are greatly appreciated, and we’re pleased we could help guide the sale through to completion.

5/5

Google

Sienna was professional, kind and so welcoming. Has been very informative and so pleasant to deal with. We are so grateful to have had such a smooth experience, highly recommend.

Kerry · 9 September 2026

Agent replied · 30 September 2026

Thank you for your lovely review! We’re delighted to hear that Sienna provided such a professional, welcoming and informative service throughout. It’s fantastic to know she helped make the experience so smooth and enjoyable. We’ll be sure to pass your kind words on to her. Thank you for recommending us!

5/5

Google

We recently rented a property and had a great experience. The whole process was smooth and efficient, and we are very happy with the service we received. Courtney was lovely and very helpful throughout. Thank you!

Angelica · 8 June 2026

Agent replied · 22 June 2026

Thank you for your lovely feedback. We’re delighted to hear you had a smooth and efficient experience renting through us. Courtney will be especially pleased to hear your kind words. We truly appreciate your support and wish you all the best in your new home!

5/5

Google

Baron's are by far the best estate agent I have ever used. Trevor Lee especially is super helpful, goes above and beyond and keeps the communication channel open at all times ensuring all in the chain get an honest assessment of progress. Top notch!

Gavin · 13 February 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave such a wonderful review!

5/5

Google

I cannot recommend Barons highly enough, very professional through the whole process of my Mum's house sale. Joanne was amazing and very patient dealing with some very awkward solicitors. Well done Barons you deserve more than the 5 stars :)

Emma · 13 March 2026

Agent replied · 13 April 2026

Thank you for using Barons Estate Agents! We hope you enjoy your new home!

5/5

Google

It is over a year since I first contacted Barons to place my property on the market. Firstly I met Jon who talked me through the process. It was his quiet character and first impressions that won me over out of three agents. Then the lovely Tabby and Kayleigh usually on the phone. Client viewings and regular feedback. Then there is my 'rock' Joanne. She got me almost to the end of the road with Sale 1 ( Fire Certificate). She got me where I am tonight with Sale 2(Gas Certificate). You have all made the journey with me and I would genuinely recommend Barons. Thank you all. Heather.

Heather · 5 May 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear that your experience with the whole team was so positive. We’ll be sure to pass on your lovely feedback to everyone!

5/5

Google

Barons completed the sale of my property very quickly and efficiently, Both Trevor and Joanne were very professional from start to finish, Joanne always kept me posted and updated with every step and would always return my calls and emails quickly. I would not hesitate to recommend this office in Basingstoke. Gary

Gary · 13 November 2025

Agent replied · 13 April 2026

Thank you very much for the five stars and the glowing review! Wishing you all the best!

5/5

Google

I cannot fault Barons Estate Agents from start to finish. Joanne was extremely informative and communicated throughout of which was very much appreciated. Thank you!

Gary · 20 June 2026

Agent replied · 20 August 2026

Thank you for your kind words. We appreciate the review!

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Questions about Barons Estate Agents

How many reviews does Barons Estate Agents have?

Barons Estate Agents's Basingstoke office has 471 reviews across two platforms: 375 on Google, 96 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barons Estate Agents's rating?

Barons Estate Agents is rated 5.0 out of 5 across all 471 reviews, and 5.0 out of 5 on Google from 375 reviews, checked 9 October 2026.

What do sellers say about Barons Estate Agents?

50 reviews from sellers, rated 5.0 out of 5 on average. For example, Sarah wrote: "Baron’s always go beyond your expectations of any other estate agent and having used them for several sales over the years this really shows against other local ..."

What do buyers say about Barons Estate Agents?

28 reviews from buyers, rated 4.8 out of 5 on average. For example, James wrote: "From start to finish, Barons Estate Agents have been absolutely wonderful! At every point in our transaction, they have been professional, helpful, polite and ..."

Has Barons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Barons Estate Agents, Basingstoke won Gold.

Where is Barons Estate Agents's Basingstoke office?

Barons Estate Agents, 2-4 Winton Square, Basingstoke RG21 8EN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.