Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had de best experience with Daniel Glover from Haart Basildon , from the moment I booked a viewing until I my offer was accepted. Daniel is very professional and was very quick replying to my queries. He has great customer service skills and you feel that he really wants to help you. I would definitely recommend working with him.PositiveProfessionalism
Alina · 25 August 2021
Agent replied
Good afternoon Alina, I am so happy I was able to help you out! Thanks for taking the time to leave a review and have a great day! Daniel - haart Basildon
★★★★★ 5/5
GoogleFantastic, exceptional , high quality customer service . The whole team , especially Jorden Cobden were very friendly and supportive throughout the whole buying process, went above and beyond to act on my behalf; was responding to all my emails and enquiries in a very timely manner; provided me with regular updates on my case..I truly recommend their service! Thank you!
Justine · 13 May 2021
Agent replied
Good morning Justine; I am delighted that you are happy with the level of service you have received. It has been a pleasure working alongside yourself throughout the process of purchasing your first home. Please do not ever hesitate to reach out in the future should you need anything. Jorden - haart Basildon
★★★★★ 5/5
GoogleChloe has been amazing so far in pur proceedings to date. Always there when I have a query 😊 …
Olivia · 12 October 2024
Agent replied · 26 October 2024
Thank you for your lovely review! We're thrilled to hear that Chloe has been so helpful and responsive throughout your proceedings. We'll be sure to pass on your kind words to her. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way!
★★★★★ 5/5
GoogleI felt the need to leave a review for Rebecca at Harrt Basildon. She has gone above and beyond to help us. She wasn’t our Estate agent, but she helped us enormously. I cannot thank her enough. I would highly recommend Harrt to anyone thinking of selling.
Stephen · 22 February 2023
Agent replied
Hi Stephen,
Its fantastic to see that Rebecca went above and beyond for yourselves to ensure the move went as smoothly as possible. Thank you leaving a great review. Kind regards, haart Basildon
★★★★★ 5/5
GoogleWe recently viewed a property with Chloe at HAART, from start to finish the communication was great when organising the viewing and second viewing. Chloe was so lovely and welcoming from the moment we met!
Ashleigh · 23 May 2025
★★★★★ 5/5
GoogleJoshua Sutherland and Charlie Maynard were very helpful with finding me and my partners first time home. They kept me updated throughout the process and were very honest. I am looking forward to getting the final steps complete. Thanks for the help!
Jonathan · 9 July 2023
Agent replied · 30 July 2023
Hi Jonathan, thank you for taking the time to leave a positive review for Josh and Charlie. We are glad you had a good experience using Haart Basildon and look forward to seeing your purchase through to completion.
★★★★★ 5/5
GoogleSo pleased with the service I have received from the team at Haart. From start to finish the process has been simple, straightforward and first-class!! Special mention to Dan, Charlie & Stevie for their advice and support. They kept me fully up-to-date at all stages! Couldn't have asked for more. Thanks All
Jon · 30 July 2022
Agent replied
Hi Jon - thank you so much for taking the time to leave us a review. We are glad that your experience with us has been a positive one. haart Basildon
★★★★★ 5/5
GoogleThrough out the sales process so far Daniel has been true to his word and making this a very simple and smooth experience. We have been provided regular updates and at no point have we felt out of the loop.
We have had a great experience with haart and feel Daniel has always gone that extra mile in making sure this has happened.
James · 30 July 2020
Agent replied
Hi James Smith, thank you so much for your positive comments about haart Basildon! Please don't hesitate to reach out to us if there's anything more we can do!
★★★★★ 5/5
GoogleCharlie Maynard made me really welcome and help me to locate the property and veiwing done in a professional manner even i am bothering him twice to ask few more questions he smiled and find out the answer for me . Very helpful and courteous service
Golam · 22 February 2023
Agent replied
Hi Golam,
Thank you taking the time to leave a positive review after having a viewing with Charlie. We are glad to hear that you had a positive experience with Charlie. Kind regards, haart Basildon
★★★★★ 5/5
GoogleDaniel Glover has been very attentive and prompt with organising viewings. Can’t fault him. He even answered my email on a Sunday. Very happy with the service.
Brenda · 26 May 2024
Agent replied · 24 August 2024
Hi Brenda, Thank you for leaving a glowing review for Dan. We are pleased that you have had a great service so far and will continue to provide this level of service. Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleHighly recommend Rebecca, she is always on top of her files and it realy shows with the volume of properties she gett through.
VJ · 25 July 2024
Agent replied · 24 August 2024
Hi Vj, We appreciate the time you have taken to leave a review for Rebecca. We are glad you have had a positive experience with us as agents. Kind Regards, Haart Basildon.
★★★★★ 1/5
GoogleDisgusting service booked a viewing traveled over a hour to be told they can't come had loss of earnings for me and my partner plus the lady I will find out her name and shame her rung me 3 times from 10 am then at 12 and then ten minutes before my viewing when she new every step that I was making to go to the address then ignored the phone so that not only her the whole office !!!
Cane · 30 January 2024
Agent replied · 30 March 2024
Dear Cane
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your recent attempt to view a property through our agency. We understand that your time is valuable, and we regret any loss of earnings and frustration this may have caused.
Upon reviewing our records, it appears that we do not have you registered with us for the viewing you mentioned. This suggests a potential misunderstanding or an error in communication. We would like to investigate this matter further and ensure that we address your concerns appropriately.
To assist us in resolving this issue, we kindly request you to contact us at your earliest convenience. You can reach out to us via email at daniel.glover@haart.co.uk or by calling our office at 01268 284 656. By discussing the specifics of your situation, we aim to clarify any confusion and provide a satisfactory resolution.
We take customer feedback seriously, and your experience does not reflect the level of service we strive to deliver. We appreciate your patience and look forward to the opportunity to address your concerns and restore your faith in our agency.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Haart Basildon
★★★★★ 5/5
GoogleWould like to share my expirence with heart Basildon, what amazing service I have received from the very start. I want to mention josh who has handled the sale of my house and what a service he has provided. I would recommend josh very highly and couldn’t be any happier. Thank you so much I would recommend Josh service to anyone 😁👍 5 ******
Kevin · 31 July 2019
Agent replied
Hi Kevin, Thank you for sharing your experience with haart. We strive for the best experience and assisting in a smooth process for your house sale. It has been a pleasure working with you and wish you all the best in your new ventures.
★★★★★ 5/5
GoogleAll staff has been very good to communicate with but overall Joshua has been very fantastic and generous. He helps and explains more to my understanding. He has always try finding all ways to assist and put a smile on my face. He does his best to find and meet me and my families demand. Keep it up and thanks for all the support.
Yetunde · 29 July 2019
Agent replied
Dear Yetunde Babatunde, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! purchasing your new property.
★★★★★ 5/5
GoogleOn going sale through Haart, Mickey is a great salesman who convinced me to go with them. Had a few hiccups, few delays etc but throughout the process to date cannot fault the hard work and efforts of Dan Glover and Josh who been nothing but helpful, polite and always kept me in the loop. Fingers crossed they can get this over the line.
Sam · 29 July 2019
Agent replied
Dear Sam Thank you for writing a lovely Google review on how you have found the team at the Basildon office. We will do everything we can to make the sale proceed through as smoothly as possible and continue to update you along the way. Please do let us know if you do need anything and we will more than happy to help.
★★★★★ 5/5
GoogleEveryone at Haart Basildon were really helpful when selling my mothers home. Nothing was too much trouble and I was kept up to date at all times. Louise Hale-Ryan was especially helpful, particularly when paperwork wasn't going very smoothly due to problems on my side, liaising with our conveyancing solicitor to make everything as easy as possible for me. Well done Haart! Gail O'Brien
Gail · 29 July 2019
Agent replied
Dear Gail O'Brien, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your mothers property. We love to hear that Louise has given you the best service and that nothing to was too much trouble. We wish you all the best for the future.
★★★★★ 5/5
GoogleVery good experience with Haart Basildon. All the team who assisted with my move were brilliant. A special thanks to Rebecca Pattenden who was always available and checked in regularly. It made that whole transition smooth and effortless. Thank you Rebecca and Haart!
Joe · 1 April 2023
Agent replied · 30 July 2023
Hi Joe,
Thank you for taking the time to leave a positive review for the team and Rebecca. Hopefully not much longer until completion for you!
Kind regards
haart Basildon
★★★★★ 5/5
GoogleI received a top notch service from start to finish in my last HMO purchase. The staffs at Haart Basildon were amazing- Dan, Rebecca, Charlie etc
I would definitely recommend Haart Basildon to my friends- you guys rock👍 …
Julius · 23 July 2023
Agent replied · 30 July 2023
Hi Julius,
Thank you so much for your great review. We are glad you had a great service in your most recent HMO purchase.
Kind regards
haart Basildon
★★★★★ 4/5
GoogleOn going sale through Haart, Mickey is a great salesman who convinced me to go with them. Had a few hiccups, few delays etc but throughout the process to date cannot fault the hard work and efforts of Dan Glover and Josh who been nothing but helpful, polite and always kept me in the loop. Fingers crossed they can get this over the line.
Sam · 9 February 2019
Agent replied
Dear Sam Thank you for writing a lovely Google review on how you have found the team at the Basildon office. We will do everything we can to make the sale proceed through as smoothly as possible and continue to update you along the way. Please do let us know if you do need anything and we will more than happy to help.
★★★★★ 5/5
GoogleChloe was great in showing us around the property, we ended up buying the property that same day.
She was laid back and not pushy
Giovannie · 9 August 2025
★★★★★ 5/5
GoogleChloe, gave a good experience, good communication skills, kind. Shown me good properties as have requested. I would recommend Haats in Basildon to friends and family.
Asabe · 26 April 2024
Agent replied · 24 August 2024
Hi Asabe, Thank you for writing a lovely review for Chloe. We are glad that you would recommend the company and hope we are able to find your dream home. Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleAll staff has been very good to communicate with but overall Joshua has been very fantastic and generous. He helps and explains more to my understanding. He has always try finding all ways to assist and put a smile on my face. He does his best to find and meet me and my families demand. Keep it up and thanks for all the support.
Yetunde · 26 August 2018
Agent replied · 24 August 2024
Dear Yetunde Babatunde, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! purchasing your new property.
★★★★★ 5/5
GoogleJust been able to get an offer accepted on a property we have had eyes on through Haart. Josh Sutherland was very patient and helpful with the process, thank you!
David · 30 January 2024
Agent replied · 30 March 2024
Hi David, thank you for taking the time to leave a positive review for Josh. We are glad to hear you had a positive experience and look forward to working with you throughout your purchase!
★★★★★ 5/5
GoogleChloe Staerck is always helpful, polite and professional
Great at responding to queries and questions
And always trying to make sure the process runs smoothly and correctly
Jo · 29 February 2024
Agent replied · 30 March 2024
Hi Jo, thank you for leaving such a lovely review for Chloe, we'll endeavour to make the process as smooth as possible! Kind regards, haart Basildon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
