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haart reviews

β˜…β˜…β˜…β˜…β˜… Excellent

630 reviews across 1 platform

42 Southernhay, Basildon SS14 1ET

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haart's Basildon office at 42 Southernhay is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

630

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my property through Haart and can’t recommend them enough. After dealing with another estate agent for 6 months and getting no help or advice from them I turned to Haart to continue the sale process for me. Within a few weeks they had found a buyer for me and helped push the process along. Even with difficulties with communication from my buyer solicitors, Rebecca Pattenden was amazing at pushing the deal through for me, always being very responsive to my emails and giving me updates constantly!!

Natalie Β· 15 August 2026

Agent replied Β· 22 August 2026

Dear Natalie, Thank you kindly for leaving Haart and Rebecca a review. We really appreciate your recommendation and glad you had a more positive experience with us. We look forward to completing the matter with you shortly. Kind Regards, Haart Basildon.

5/5

Google

First-class service from start to finish I bought my property through Hart Basildon, and Aron helped me a huge amount throughout the whole process. He guided me through every step of the purchase, kept me updated regularly, and explained everything clearly. On top of that, he also went above and beyond by sorting out my mortgage as my broker. He found me a great deal, handled all the paperwork efficiently, and made what can be a complicated process feel simple and stress-free. Having one trusted person to look after both the property purchase and the mortgage made everything so much easier. I can’t recommend Aron and the team at Hart Basildon highly enough. Thank you for all your help! βœ… Shorter version if you want something more concise:

Luthfur Β· 1 August 2026

Agent replied Β· 22 August 2026

Thank you for leaving a review for Aaron, we hope you continue to have a good experience! Kind Regards, haart Basildon

5/5

Google

Excellent service all round I bought my property through Harts Basildon, huge thanks to Aron and Rebecca for all their amazing help! Aron guided me through every step and kept me updated regularly, while Rebecca was brilliant at explaining everything clearly and sorting things out quickly. They both made the whole buying journey so much smoother. Really appreciate all their support, highly recommend!

Tyre Β· 1 August 2026

Agent replied Β· 22 August 2026

Thank you for leaving a review for Rebecca and Aaron. We are glad you felt supported each step of the way, dealt with efficiently and that everything was clear to you as a purchaser. We are very grateful for your recommendation. Kind Regards, Haart Basildon.

5/5

Google

The staffs at Haarts are great, but I want to single out Georgia whom I and my husband have been engaging for our property recently. She is a delight to speak to and professional in her engagements. She possess excellent communication skills and this she was demonstrated the first day we met her with her warm welcone. Through her emails, telephone conversations and text, Georgia has been detailed explaining every process and requirements needed to keep us at ease throughout. She always pick the phone in delight, speak with passion and use my name as if she's known me for years. One thing, I liked about Georgia, was her going above and beyond. This was demonstrated the very first time I spoke to her on the phone regarding a property (and it was also the first time, I contacted Haarts), she went ahead to not just booked the one I requested, but offered another smiliar property to view, the same day within 20mins intervals, to me this is exceptional client service. Having dealt with other estate agents and having worked on client facing roles in my career, I can confidently recommend Georgia as a great asset to Haarts. Thank you Georgia for being amazing with your job. Keep it up I will surely to recommending Haarts to people.

Lovely Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us throughout your property search. It's great to know that our team was able to assist you in finding homes that matched your criteria and that the process felt smooth and enjoyable for you. We're especially pleased to hear that Georgia made such a great impression during your viewings. She will be delighted to know her knowledge and friendly approach helped make your experience so positive. Your recommendation truly means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out

5/5

Google

REBECCA, I would like to sincerely thank you for your exceptional support throughout my home purchase. From the very beginning, you provided consistent updates and kept me fully informed at every stage of the process. Your communication between the solicitors and the developers was handled professionally and efficiently, which made everything smooth and stress-free for me. You were always available to answer my questions and explain things clearly, which gave me great confidence and peace of mind. Buying a home can be overwhelming, but your guidance, dedication, and attention to detail made the whole experience much easier. I truly appreciate your hard work and commitment. I highly recommend your services to anyone looking for a reliable and supportive professional. Thank you again for everything! 🌟

Sutharsan Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Sutharsan, Thank you so much for leaving a great review for Rebecca on the team. We are so glad that you felt informed and supported during your purchase to make everything smooth. We have thoroughly enjoyed working with you and wish you and the family all the very best on your next chapter together. Kind Regards, Haart Basildon.

5/5

Google

Rebecca is such a lovely lady & professional as well...she made the whole mortgage process very easy on us...she was always ready to give answers to our questions and always ready to give a helping hand. She did a good follow up with our solicitor and ensured that there was no delay from their own(i.e Haart Estate Agent) end regarding the process. Well done Rebecca...we appreciate all your help from start to finish.

Atinuke Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Atinuke, Thank you for taking the time to leave Rebecca a review. We are very happy that you felt informed and that things moved efficiently. We hope you enjoy your new home very much. Kind Regards, Haart Basildon.

5/5

Google

I would like to thank Rebecca for helping me to finally get to a successful exchange and now nearly completion. There had been a few issues pop up throughout this process, but Rebecca has always kept good communication between me and the solicitors which helped me always understand what was going on and made it as smooth of a process as it could be. Thank you for all of your help!

Jack Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for taking the time to write a review for Chloe, I hope you continue to have a great experience with us! Kind regards, haart Basildon

5/5

Google

We recently listed our property for sale through Haarts Basildon, my wife and I cannot recommend the Basildon team enough! Rebecca Pattenden and Dan Glover, communicated and kept us in the loop every step of the way, which we didn't make easy for them as we were always travelling. Rebecca and Dan on top of keeping us completely up to date, both guided and advised us through the process of selling our property, it really felt like they were on our team and working only to our best interests in mind. Trust is very important in these types of transactions and with Rebecca and Dan thats exactly what you can expect to receive trust, complete with professionalism and duty of care. It felt at times that Rebecca and Dan were on call 24/7, they completely catered to our needs and if we ever require their services there is no where else I would go!

Toolsy Β· 23 December 2025

Agent replied Β· 30 December 2025

Dear Toolsy, we really appreciate your recommendation. We are very happy that you found Dan and Rebecca to be trustworthy, professional and reliable. Kind Regards, Haart Basildon.

5/5

Google

We recently contacted haart Basildon regarding a property we were interested in viewing. At the time, we were informed that an offer had already been accepted, but Chloe mentioned that she would reach out to us if the deal did not go through. To be honest, given a recent experience with a different agency in the area where the agent promised to get back to us and didn’t, we didn’t believe she actually would. We were pleasantly surprised when Chloe reached out a few days later to let us know that the deal had fallen through and that we would be able to view the property. A few days later, we viewed the property and made an offer the following day. Chloe was great at keeping us informed, and we were very happy to learn that our offer was accepted

Michele Β· 9 December 2025

Agent replied Β· 30 December 2025

Hi Michele, thank you for taking the time to leave Chloe a review. We are glad that you are having a great service with us so far. Kind Regards, Haart Basildon.

5/5

Google

Rebecca is a star. We recently exchanged contracts for a property listed by Haart Basildon. Rebecca Pattenden did an excellent job, ensuring the process went smoothly by following up each week and promptly seeking responses. Her dedication helped us stay on track for completion and made the experience stress-free. She is a star. I wish Rebecca and the Basildon team all the best!

Ashwin Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Ashwin, Thank you for leaving a review for Rebecca. We are happy that you felt like everything went smoothly and efficiently. We wish you all the very best for the future. Kind Regards, Haart Basildon.

5/5

Google

Rebecca at Haarts was a great asset to us during the sale process. She always communicated clearly and efficiently meeting the needs of both vendor and purchaser to enable smooth transition to completion. We also employed Haarts on a previous transaction and would certainly recommend them .

Monica Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Monica, Thank you for leaving a review for Rebecca! We are very delighted to hear that you felt like the sale was efficient and smooth. We thoroughly appreciate your recommendation and would happily work with you in the future. Kind Regards, Haart Basildon.

5/5

Google

Excellent experience with Chloe Staerck. She has been keeping me very well informed on all new properties and has been very helpful while showing me around them too. She is very friendly, knowledgeable and always available to answer my questions. Thank you Chloe !

Kellie Β· 1 August 2026

Agent replied Β· 22 August 2026

Thank you for leaving a review for Chloe, we hope you continue to have a good experience! Kind Regards, haart Basildon

5/5

Google

Rebecca was amazing throughout our whole buying process. She regularly checked in to see if we needed anything, kept us fully updated, and stayed in close contact with our solicitors to ensure everything ran smoothly. Her communication, dedication, and support really stood out and made the entire process far less stressful. We truly appreciate all her hard work. Highly recommended!

Daniela Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Daniela, thank you for taking the time to leave a review for Rebecca. We are glad you felt supported during your purchase and we are very grateful for your recommendation. Kind Regards, Haart Basildon.

5/5

Google

We used Haart for our recent sale which wasn’t straight forward. We dealt with Rebecca and she was absolutely fantastic! She was attentive, organised, committed, informative and was on the ball with every aspect of our sale. She kept us up …

K Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for taking the time to leave Chloe and Rebecca a review! Your kind words are very much appreciated and we are thrilled to have completed the sale for you. We wish you all the best at your new home and for the future. Kind Regards, Haart Basildon.

5/5

Google

As a Solicitor we rely upon agents to keep the chain together and progress sales, I have recently purchased a property for my client through Rebecca Pattenden who was absolutely brilliant. Her attentiveness and knowledge of the industry helped my client's transaction to be smooth, successful and speedy! In addition Rebecca was very friendly and enjoyable to work with.

Emily Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Emily, Thank you for taking the time to leave Rebecca a review. We are glad that you found her service to be efficient and considered. Thank you, Haart Basildon.

5/5

Google

Chloe and Rebecca were truly outstanding and are a real credit to Haart. Rebecca went above and beyond to ensure the sale progressed quickly, she worked with me to assist with buying searches and her communication throughout the transaction …

Kevin Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Kevin, Thank you for taking the time to leave a review for Rebecca and Chloe. We are very pleased that you felt like you had a smooth and quick process in your house purchase. We look forward to handing you the keys in the near future. Kind Regards, Haart Basildon.

5/5

Google

I personally had a lovely experience with Haart Estate Agents. Our move manager Rebecca Pattenden was a great help and kept us updated with emails. Got our keys a week ago and am very grateful for all the help!

Alana Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Alana, Thank you for taking the time to leave the branch a review, especially Rebecca. We wish you all the best in this next chapter. Kind Regards, Haart Basildon.

5/5

Google

Highly recommend haart Basildon! We recently moved into our new home and Rebecca Pattenden was absolutely fantastic throughout the whole process. She made everything run smoothly and kept us updated the entire time. Thank you, Rebecca!

George Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear George, Thank you for your recommendation for branch and for Rebecca in particular. We are glad that you felt as though you had a smooth purchase process and hope you enjoy the new home. Kind Regards, Haart Basildon.

5/5

Google

Rebecca Pattenden has been tremendous in pulling it all together when buyers dropped out or any other issues arose. She kept it all on track and as a result everything ended up going smoothly.

Leigh Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Leigh, Thank you for leaving a review for Rebecca. We are grateful that you chose us as an agent and stuck through the process with us. Wishing you all the happiness on your next chapter. Kind Regards, Haart Basildon.

5/5

Google

We had a great experience with the heart Estate. Rebecca and Lili were very helpful, patient, and always available to answer our questions. The whole process felt smooth because they kept us updated and supported us throughout. We really appreciate their help and would definitely recommend them to others.

Joshna Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Joshna, Thank you for taking time to leave a review for Rebecca and Lilli. We really hope you enjoy your new home and wish you the best on your next chapter. Kind Regards, Haart Basildon.

5/5

Google

We sold with Haart and couldn’t fault them took two weeks to sell our property. Rebecca went above and beyond to help us with our move even when there was issues she sorted them out for us and kept us in the loop I would highly recommend haart.

Maisie Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Maisie, Thank you for leaving a review for the team and Rebecca. We really appreciate your recommendation and wish you and your family all the best in your next steps. Kind Regards, Haart Basildon.

5/5

Google

An additional review for Rebecca who’s been a fantastic move manager. Very proactive with our move process, handling various aspects to progress our purchase and handling our difficult-to-deal-with solicitors - thank you Rebecca

S Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for taking the time to leave an additional review for Rebecca. We are glad you feel as though our approach is proactive and will continue to support you until completion, which we hope will be very shortly. Kind Regards, Haart Basildon.

5/5

Google

Rebecca was absolutely incredible! As a first-time buyer, we were quite nervous but she guided us through every step and she went above and beyond to get me into my new home. Her support made the whole process feel manageable and less daunting. Outstanding service! Thank you.

Ruwangi Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Ruwangi, Thank you for taking the time to leave Rebecca a review. We are glad that you feel reassured and supported. Kind Regards, Haart Basildon.

5/5

Google

Had a really positive experience with Haart! From the first viewing to completion. Rebecca has been great with keeping in contact and keeping me updated. Would highly recommend this estate agents

Kelly Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Kelly, Thank you for taking the time to leave a review and we really appreciate your recommendation. We wish you all the best in your next chapter. Kind Regards, Haart Basildon.

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Questions about haart

How many reviews does haart have?

haart's Basildon office has 630 reviews across 1 platform: 630 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Basildon office?

haart, 42 Southernhay, Basildon SS14 1ET.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.