Trusted Agent profile · Basildon, Essex

haart Basildon reviews

★★★★★ Excellent

630 reviews across 1 platform

42 Southernhay, Basildon, Essex, SS14 1ET

Part of haart, see every office.

haart's office in Basildon, Essex, at 42 Southernhay, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

630

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Signed my house sale contract,photos taken and then put on the market the same day. Had our 1st viewing the next day and another the following day.This led to an offer and sale within 4days. Amazing work from Dan Glover who initiated and oversaw this sale even when he was on holiday.Also sales consultant Chloe Staerck who introduced the prospective buyers to us and did a great job in showing them around our house and keeping us informed of any news. Great team work in a professional and pleasant way.Can’t recommend Haart’s enough.

Frank · 28 July 2023

Agent replied · 30 July 2023

Hi Frank, Thank you for taking the time to leave such an amazing review for Dan & Chloe. We are glad to have been able to achieve a sale for you in such a short amount of time! Kind regards haart Basildon

5/5

Google

Jake was very polite and professional and arrived on time.

Mark · 12 October 2024

Agent replied · 26 October 2024

Thank you for your feedback! We're glad to hear that Jake provided a polite and professional service, and that he was punctual. If there’s anything else we can assist you with, please feel free to reach out. We appreciate your support!

5/5

Google

Although we were on the market for a brief period of time, we found the experience to be a very helpful one, particularly from Joshua Sutherland. His professionalism and approach is very apparent. He was very considerate of our circumstances and made us feel very at ease through the whole process. We would certainly recommend using Haart estate agents.

Kevin · 26 September 2024

Agent replied · 26 October 2024

Thank you so much for taking the time to leave such a positive review. We're delighted to hear that your experience with us, and particularly with Joshua Sutherland, was a helpful and reassuring one. At Haart estate agents, we strive to provide our clients with the highest level of professionalism and care, and it's wonderful to know that Joshua's approach made you feel at ease during your time on the market. We truly appreciate your recommendation and are here to assist you with any future needs. Thank you once again for choosing Haart.

5/5

Google

Jake from Hearts Est agent in Basildon was extremely helpful and gave sound advice on selling my home.

David · 26 May 2024

Agent replied · 24 August 2024

Hi David, thank you for leaving a fantastic review for Jake. We are glad he was able to assist with selling your home.

5/5

Google

i am very impressed with Haart in Basildon Essex since they have taken over from purple brick i have had none stop viewings on my property Josh has been very helpful and always keeping me up to date with my viewing also Daniel from Haart all the staff in the office are friendly and very helpful

James · 29 July 2019

Agent replied

Dear James Jenkins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

I am really impressed with Haart staffs, especially Hayden Connolly who has been helping me with property searches. He has good customer relationships skill, he’s always updating with new properties in market, considering giving criteria or what I want in the property. Hayden deserves an accolade for representing and promoting Haart by being hardworking and trustworthy

Grace · 29 July 2019

Agent replied

Grace Oyegunle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Basildon. Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

All staff are very helpful and pleasant with plenty of updates regarding progress. Danielle has been especially helpful in arranging a solicitor for us by bettering the quote we had received ourselves. Our sale/purchase has not been concluded yet but we feel everything will proceed smoothly if our dealings so far are anything to go by!

Chris · 29 July 2019

Agent replied

Hi Chris Shaw! We're so happy we were able to help you out! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Basildon estate agents

5/5

Google

Chloe from Haart Basildom was very professional and friendly

Viresh · 20 October 2024

Agent replied · 26 October 2024

Thank you for the review, we look forward to working with you through your buying process. Kind Regards, haart Basildon

5/5

Google

Fantastic customer service. Always in communication. All the staff are fully trained and give a full experience of selling to a high standard. Cannot do enough for customers which is refreshing. Getting viewings and hopefully get the best price for us and offers. Jake Josh Cloe charlie and the other members of staff work with a very professional attitude and take all the stress away from their customers selling their property. Would highly recommend Haart Estate Agents to everyone. They give you peace of mind with a caring helpful and understanding attitude. We’ll Done to you all … you should all be promoted and given a nice bonus in your wages. You are very much appreciated THANKYOU Mr and Mrs Butcher

Sharon · 30 June 2023

Agent replied · 30 July 2023

Hi Sharon, We are all very pleased that you had a positive experience using Haart Basildon. Thank you from all the team in branch.

5/5

Google

Thank you Jorden and Louise for all your hard work in assisting with the completion of my property purchase! i cannot fault the team for the communication, professionalism and support throughout. You went over and above for me when i was unable to chase things up myself.PositiveResponsiveness, Professionalism

Gwen · 25 August 2021

Agent replied

Hi Gwenda, thank you for taking the time to leave us such a positive review. It was a great pleasure to assist you in the purchase of your property! Jorden and Louise - haart Basildon.

5/5

Google

I’ve had the pleasure of working with Daniel Glover, and he has been outstanding throughout the entire process. He consistently goes above and beyond, providing prompt and thorough answers to all of my questions. His availability at a moment’s notice and unwavering dedication make him an invaluable asset to Haart Basildon. I couldn’t recommend him highly enough.

Louise · 12 October 2024

Agent replied · 26 October 2024

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Daniel has provided you with exceptional service and gone above and beyond to assist you. Your recommendation means a lot to us, and we’re proud to have Daniel as part of our team. If there’s anything else we can help with in the future, please don’t hesitate to reach out. Thanks again for choosing Haart Basildon!

5/5

Google

My wife and I were exploring options for a property in Basildon and its surroundings. During our search, we found a listing by Haart that aligned well with our needs. We had the pleasure of being shown a few properties by Chloe Staerck, who demonstrated professionalism and was incredibly helpful throughout the process.

Wilbert · 9 December 2024

Agent replied · 23 December 2024

Thank you for leaving a lovely review for Chloe!

5/5

Google

Professional service delivered by a polite, friendly and knowledgeable Chloe from the Basildon branch. Thank you Chloe.

Frederick · 26 May 2024

Agent replied · 24 August 2024

Hi Fred, We are glad you have had a positive experience with our senior sales negotiator Chloe. Thank you for taking the time to leave a lovely review. Kind Regards, Haart Basildon.

5/5

Google

We are in the process of selling our son's Basildon apartment. During this process Josh has been extremely helpful in all aspects, whether it is keeping us informed on progress or explaining the selling process to us. He has a friendly and welcoming approach and has always been willing to answer any of our questions.

Carl · 29 July 2019

Agent replied

Hi Carl Merry, thank you for taking the time to leave a review for us at haart Basildon. We''re happy we could meet your expectations!

5/5

Google

Popped into the office to have a chat about purchasing my first home and Charlie was a star! Was super helpful, reassuring and very knowledgeable. Very happy with the service and I’m looking forward to using Haart in the future.

Ellie · 16 September 2022

Agent replied

Good afternoon Ellie, we look forward to working with you! Thank you so much for taking the time to leave me a review today. Charlie - haart Basildon.

5/5

Google

Second time working with Haart. The team was friendly and professional. House was sold STC above asking price in less than two days. Daniel, Jake and the team were helpful and kept us informed all the time. Highly recommended.

Owen · 16 October 2022

Agent replied

Hi Owen, thank you for leaving us such a positive review; we always love to receive such positive feedback for the work we do. We will continue to work hard to make sure your moving process is as smooth as possible and always strive for 100%. haart Basildon

5/5

Google

Rebecca has been fantastic- really helpful and proactive. Excellent customer service.

Julia · 17 August 2024

Agent replied · 24 August 2024

Thank you so much for your kind words! We're thrilled to hear that Rebecca provided you with excellent customer service. We'll be sure to pass along your compliments to her. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

5/5

Google

Charlie was very professional throughout my home buying process. He was on time for the appointment and kept me up to date with any developments. Thank you

Rubina · 26 September 2023

Agent replied · 25 November 2023

Hi Rubina, Thank you for taking the time to leave Charlie a review. We look forward to working with you through to completion. Thanks haart Basildon

4/5

Google

Interaction with staff has been great. Stevie-Leigh Caton has been a massive help with our property purchase and always puts in the extra effort to check in and make sure we're on track and know what's going on.

Gemma · 16 October 2022

Agent replied

Good afternoon Gemma, thank you for taking the time to leave such a positive review for myself and I am glad to have been of assistance! Stevie - haart Basildon

5/5

Google

Josh Sutherland was very helpful and explained everything that was needed to know in detail without missing a thing .

Ozgur · 29 February 2024

Agent replied · 30 March 2024

Hi Ozgur, Thank you for leaving a positive review for Josh. We are glad to be able to assist in your property search.

5/5

Google

Chloe has been extremely helpful throughout the whole process. Always quick to respond and transparent with her advice

George · 29 March 2024

Agent replied · 24 August 2024

Thank you for sharing your positive experience with us! We're delighted to hear that Chloe provided you with such helpful and transparent assistance throughout the entire process. At our Basildon branch, we strive to ensure our clients receive prompt and clear communication, and it's wonderful to know that Chloe's responsiveness and transparency made a difference for you. We appreciate your recognition of her efforts. Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

5/5

Google

Josh was absolutely wonderful at finding homes . He helped us find exactly what we needed and he explain everything about the house .

Tanas · 18 November 2023

Agent replied · 25 November 2023

Hi Mihaela, thank you for taking the time to leave a positive review for Josh. We are glad he was able to assist you in finding your dream home!

5/5

Google

So far we have found Haart and Josh in particular both professional and helpful. Josh was great at negotiating for us and kept us in the loop every step of the way. Very knowledgeable, hard working and always on the end of the phone. We would highly recommend him to manage your move.

Craig · 29 July 2019

Agent replied

Craig Hollaman, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Josh at haart basildon.

5/5

Google

Rebecca Pattenden has overlooked our first home purchase from the very begging and the service has been absolutely amazing! She always answered any questions that we had, always followed up with the seller and their solicitor as well as our solicitor and pushed for the whole purchase to be completed as soon as possible. Would definitely recommend using Haart and if you can ask for Rebecca to manage your home purchase 😊

Matthew · 11 November 2023

Agent replied · 25 November 2023

Hi Matthew, Thank you for taking the time to leave such a glowing review for Rebecca. We are most pleased you had a positive experience with the team.

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Questions about haart Basildon

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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