Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently sold our house with Basildon haart & were very pleased with the service from all the staff, especially Rebecca who kept us updated all the way through the sale & on our purchase, as the agent we were buying through (yopa) didn't bother to contact us at all, but I guess you get what you pay for, so thanks again Rebecca & all the team Tina
Ben · 1 March 2023
Agent replied
Hi Tina, Thank you for leaving a positive review for Rebecca and the team. We are extremely glad that you had great experience with Rebecca. Kind regards, haart Basildon
★★★★★ 5/5
GoogleMy experience at Haart and Rebecca was very pleasing. It was not an easy process and many obstacles both with my sale and new purchase we in the way. But they were dealt with promptly and efficiently. Thanks to Rebecca keeping on top of things I am now enjoying my new property.
Kathleen · 26 April 2024
Agent replied · 24 August 2024
Hi Kathleen, Thank you for taking the time to leave such a fantastic review for Rebecca. We are glad that after all the obstacles we faced, we were able to facilitate your move. Enjoy the new property and best wishes from the team.
★★★★★ 5/5
GoogleI would like to appreciate the Haart Estate Agents and their employees especially Chole Staerck for all their efforts to find a right home for my family. Chloe knows her customers and their demands well and thereby recommends the apt houses and apartments for viewing. Thanks for all the help....
Anns · 26 May 2024
Agent replied · 24 August 2024
Hi Anns, Thank you for leaving a positive review for Chloe. We are glad you are pleased with the service she has provided for you.
★★★★★ 4/5
GoogleWould like to thank the team at Haart Basildon but especially Rebecca who was a great expediter and kept me updated of the progress of our sale. Rebecca would phone me with information as it arrived and would follow through my questions and concerns in double quick time. Thank you Rebecca you are a credit to Haart. Linda Grover
Linda · 4 November 2023
Agent replied · 25 November 2023
Hi Linda,
Thank you for taking the time to leave such a glowing review for Rebecca. We are most pleased you had a positive experience with the team.
★★★★★ 5/5
GoogleI have recently worked with Haart estate agents, in Basildon, whilst they sold my house for me. I worked with Rebecca Pattenden, she was amazing, she stayed in contact with me the whole time and always updated me. I needed things completed by a certain date, and she made it happen! Very impressed and would definitely be happy to work with her again.
Deborah · 24 July 2023
Agent replied · 30 July 2023
Hi Deborah, Thank you for leaving Rebecca a lovely review. We are glad that you had a good experience and were kept up to date throughout the sale. We look forward to working with you in the future if ever needed. Best wishes, Haart Basildon.
★★★★★ 5/5
GoogleI sold my house through Haart. All throughout the process they have been helpful and extremely professional. Daniel was amazing, he was able to match my home with the right buyers and my house was sold within a week. He always went out of his way to make sure everything was done to make the best of my house for it to sell as soon as possible. I’d also want to thank Mickey and Jorden who helped me all through the sale. Mickey would always be on call to answer any questions that I had. I would highly recommend Haart to anyone thinking of selling their property. Thanks so much to all the team at Haart Basildon!PositiveQuality, Professionalism
Alicia · 25 August 2021
Agent replied
Dear Alicia, thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
Googlehaart estate agents have been brilliant in helping us to sell our house. This has been our first move in 45 years so were totally unfamiliar with the process. Hayden was great in helping us to get the buyer for our house, showing people round, he is very efficient, polite and helpful, we got our buyer very quickly. The star at haart is Louise, she is a terrific asset to the company. She kept us informed every step of the way and worked tirelessly to get the sale completed. Every time there was a small problem or snag she was straight onto it, nothing was ever too much trouble.We experienced a few problems in the last couple of weeks leading up to the exchange but Louise kept on top of it and made sure everything went smoothly. She was liaising with the buyer and all of the solicitors to get everything completed on time, nothing was too much trouble for her. We can't thank her enough and will definitely be recommending haart estate agents to family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 25 August 2021
Agent replied
Hi Stephen, thank you so much for taking the time to leave such a great review! We are really pleased that you have had such a great experience with the team at haart Basildon. If you're ever in need of more help, please let us know!
★★★★★ 5/5
GoogleLovely team special thanks to Daniel Glover! He is the best guy ever he helped us with everything that we needed and he is very friendly and he answer to every question and everything that you need from the viewing to book a broker and everything is very smooth and high standard! Daniel Glover is the best guy from the team and I really recommend Haart if you are looking to buy a house or to sell the property if you have to! Many thanks for everything Daniel Glover!!!
Mihaela · 17 August 2021
Agent replied
Thanks for your kind words Mihaela. You have been a pleasure to deal with and I look forward to handing you the keys to your new home. Daniel - haart Basildon.
★★★★★ 5/5
GoogleChloe Staerck has been extremely helpful in finding the perfect home for my parents and I. She is super attentive to my requirements and feedback and is always responsive to any questions I have. It’s been a pleasure having Chloe’s help and has made this whole process much easier!:)
Mara · 26 May 2024
Agent replied · 24 August 2024
Hi Mara, Thank you for leaving a positive review for Chloe. We are glad you are pleased with the service she has provided for you.
★★★★★ 5/5
GoogleAfter 6 stressful months of trying to find a new home with multiple agents and all of them promising the world to me to finding my perfect home, I was lucky to contact Haart in Basildon.
After giving my criteria list to Daniel Glover (Sales Manager) he went through everything I needed & actually listened to all my needs in buying a home.
He also gave excellent up to date advise due to this being a long time since I bought a new home.
He managed to do what many estate agents couldn't do at these extraordinary & unusual times with so few houses on the market at the price we could afford and found us the home of our dreams, in the area we loved & with everything we needed.
Listening to clients, understanding their needs, good manners & professionalism is so rarely seen in my opinion these days.
I would recommend Haart Estate agents Basildon & would especially like to thank & recommend Daniel Glover for taking the time with us.
I just wished I had contacted you 6 months ago.
Jon · 30 July 2021
Agent replied
Hi Jon, at haart we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We are always more than happy to assist you; Daniel - haart Basildon.
★★★★★ 5/5
GoogleJust wanted to say a BIG thank you to the team at Haart Basildon. Jorden, Jess and Mickey have all been amazing right from the very start and throughout the entire process! Both Jorden and Jess went above and beyond the call of duty on more than one occasion keeping me regularly updated at every stage of the process as well as answering any questions I had in a professional, caring and timely manner. Would highly recommend choosing Haart Basildon if you are buying/selling a property in the area as they really have been a pleasure to deal with and helped make the whole experience a lot less stressful than it could of been!
Peter · 18 June 2021
Agent replied
Hi Peter, thank you for leaving us such a positive review; we always love to receive such positive feedback for the work we do. We will continue to work hard to make sure your moving process is as smooth as possible and always strive for 100%. Jorden - haart Basildon
★★★★★ 5/5
GoogleI would like to thank the whole team at Haarts in Basildon for the fantastic and friendly service I received when dealing with the purchase of my property. In particular Jess, Dan and how can I forget Jorden Cobden for her quick resilience and friendly service. Pushing throughout the whole sale process making sure things were running smoothly, it was a challenging process started from September, but we got there at end!! never gave up hope.. I would recommend Haarts for the above personal experience that I had and would definitely use them again if needed in the near future!!! ☺️ Well done to the team, keep up the good work!!
Umran · 2 June 2021
Agent replied
Hi Umran - we are extremely pleased that you have had such a positive experience with us at haart. It has been great to work alongside yourself in order to get the sale through and I wish you the best of luck and happiness in your new home. Jorden - haart Basildon.
★★★★★ 5/5
GoogleI very recently purchased my new home with the help of Haart. Everyone in the team were very helpful and after my initial viewing Rebecca was my main contact who kept regular communication with myself to really keep things moving! She was very professional and I'd like to say thank you for all your help.
Hasna · 31 December 2023
Agent replied · 30 March 2024
Hi Hasna, Thank you for taking the time to leave a positive review for Rebecca, we are most pleased you had a pleasant experience with the team in branch and wish you all the best with your new property!
★★★★★ 5/5
GoogleJake was kind, compassionate and understanding around the circumstances of having to sell our property which helped to put me at ease. Jake took his time to explain everything and answered all my questions confidently he was reassuring and pleasant throughout the visit.
It will be a pleasure doing business with him.
Samantha · 29 February 2024
Agent replied · 30 March 2024
Hi Samantha, Thank you for leaving such a positive review for Jake. We are pleased that you had a great experience using Haart to value your property!
★★★★★ 5/5
GoogleHaart have been brilliant from start to finish. Great pictures for sale and we got the price we was asking for. Our chain was not an easy one however the support was great from all the staff. A very special mention to Louise Hale-Ryan who has been fantastic throughout and was keeping us informed every step of the way. A true star!! We would recommend using Haart to anyone thinking of selling or buying in the Basildon area.
Marissa · 9 September 2021
Agent replied
Good afternoon Marissa, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please do not hesitate to reach out. haart Basildon
★★★★★ 5/5
GoogleWe switched from our original estate agent to Haart, and from the very start they delivered exactly what they promised, on time, every time. Rebecca's communication was excellent, and she and the team maintained a proactive approach right up until the day we handed over the keys. Thoroughly recommended.
Jay · 16 December 2025
Agent replied · 30 December 2025
Dear Jason, Thank you for taking the time to leave a review. We are very glad that you find our service to be proactive and found it a pleasure to work with you. We wish you all the best on your next steps. Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleOur sale has been handled professionally throughout the process. From the beginning when taking the photos and marketing to the liaison with solictors, buyers and agents in the chain.
Jorden Cobden has always been available for calls and is quick to update us with any news. She has handled our file professionally and always has an answer to our many questions.
If you are looking for an agent, Jorden and the team at Haart come highly recommended
Jackie · 5 October 2021
Agent replied
Hi Jackie, thank you for taking the time to leave me feedback this morning. I am very pleased to hear about your experience with me regarding the sale of your property; i'm glad to hear I delivered such a great experience. If there's anything further the team can do for you, we are happy to help! Jorden - haart Basildon
★★★★★ 5/5
GoogleRebecca did a fantastic job for us. Great follow up and communication. A pleasure to work with in our sale.
T&B · 1 August 2026
Agent replied · 22 August 2026
Thank you for leaving a review for Rebecca. We are happy you had an enjoyable sales process to completion and with you all the best for the future. Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleRebecca Pattenden had been absolutely great in keeping us informed every week and in between. Rebecca continually responds to emails quickly and with answers. She has also helped massively by being proactive and has chased our buyer, and …
Emma · 13 March 2026
Agent replied · 13 April 2026
Dear Emma, Thank you for taking the time to leave Rebecca a review. We are happy you are finding our services to be proactive in contrast with other experiences you have had. We look forward to completing on the sale with you shortly. Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleWe have had a great experience with the team at Basildon branch.
Rebecca was our main point of contact as we progressed further with sale and she did an amazing job even tho a tone of obstacles has been thrown her way!
Magdalena · 25 July 2024
Agent replied · 24 August 2024
Hi Magdalena, We are glad that you have had a positive experience with Haart. It was certainly a journey, however we are glad to have supported you throughout it and that we were able to facilitate the onward move to your new home! Kind Regards, Haart Basildon.
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Louise for all her efforts and help in getting us to completion.
There was a deadline due to school application closing dates and without Louise being on the ball and her constant chasing of all relevant parties, I don’t think we would have exchanged in time.
Louise is a real asset to Haart and her work was very much appreciated, thanks again!
Ross · 19 May 2022
Agent replied
Thank you Ross for writing a very kind review. It was an absolute pleasure to help you and your family with your sale and purchase, I wish you all the best. Kind regards Louise from haart Basildon
★★★★★ 5/5
GoogleI had the pleasure of working with Chloe and the whole team, and I couldn't be happier with the experience. Chloe is an absolute professional and a joy to collaborate with. Her attention to detail, dedication, and expertise truly set her apart. She goes above and beyond to ensure that we got everything we needed.
Brad · 26 October 2023
Agent replied · 25 November 2023
Hi Brad,
Thank you for taking the time to leave Chloe and the team a great review. We are pleased you have found the experience positive.
Kind regards
haart Basildon
★★★★★ 5/5
GoogleIf you get the chance to have Daniel Glover as your estate agent whilst you're completing a sale then happy days. Honestly, cannot recommend him enough for all of his hard work and commitment to ensuring I had the best first time buying experience despite going through a pandemic ! Not only was he super patient with me at explaining things he went above and beyond at a time where things were very unprecedented and consequently a difficult time to be going through a first house sale. Daniel is experienced with good knowledge of the Basildon housing market. He was very helpful and transparent which put me at ease as a first time buyer. Haart Basildon are fortunate to have people like him, who are good at what they do and are committed to providing the best customer experience possible. Haart basildon as a whole were superb with me and ensured there was always someone to speak to during lockdown despite having to work remotely and being short staffed. The end to end process from visiting the property to completion was fantastic. Thank you everyone for making my first house sale as pleasant as it could be despite a global pandemic!PositiveResponsiveness, Quality, Professionalism
Paola · 25 August 2020
Agent replied
Thanks for your kind words Paola. You have been a pleasure to deal with and was a pleasure handing you the keys to your property.
★★★★★ 5/5
GoogleDaniel and Charlie where friendly welcoming and very helpful they went above and beyond to help me they new my short Time scale and they did everything they could , at times I was worried but they put my mind at rest Daniel was always there to answer any questions I had . I am very grateful to them both to all the team at Haart Basildon.
Bettina · 16 October 2022
Agent replied
Hello Bettina, it was an absolute pleasure working with you and please do not hesitate to contact us should you need anything in the future. We wish you all the best! haart Basildon
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