Trusted Agent profile

haart reviews

★★★★★ Excellent

630 reviews across 1 platform

42 Southernhay, Basildon SS14 1ET

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haart's Basildon office at 42 Southernhay is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

630

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

I was in search of a new home . And spoke to chloe , who went above and beyond, to help me in my search . Friendly and helpful . Highly recommend if you need any assistance in your new home search .

Lisa · 1 August 2026

Agent replied · 22 August 2026

Thank you for leaving a review for Chloe, we hope you continue to have a good experience! Kind Regards, haart Basildon

5/5

Google

I'm very happy with the service from haart estate agents, I bought the property from them originally and the experience has been seemless this time round start to finish with special thanks to Rebecca. From Jake's initial visit, the mortgage assistance from Aaron as well as Chloe and Josh I couldn't be more happy. Thank you to everyone

Lin · 26 November 2024

Agent replied · 10 December 2024

Thank you so much for your kind words, we hope you have had an amazing experience with us! haart Basildon

5/5

Google

Do you need an advisor? Do you want a Move Manager to make you feel confident? Do you want your problems solved? I have the answer: Rebecca Pettenden , 100% professional, she done an amazing job, she helped me with the buying process and , yes, we moved in our new house! Thank you Rebe !

Horsepower · 3 December 2024

Agent replied · 10 December 2024

Good Afternoon, Thank you for leaving such a wonderful review for Rebecca, our Move Manager. Kind Regards, Haart Basildon.

5/5

Google

We just wanted to leave a review for Rebecca Pattenden who works for the after sales at Haart Basildon. She worked very hard behind the scenes communicating between us our buyers and the solicitors to try to keep things moving. It did get a bit stressful at times but she food a great job in calming things down and aiding communication. Rebecca was very pro-active and appreciated that when we felt our Solicitor was dragging her heels. So a big thank you to Rebecca and she is a worthy member of a good team. Andrew and Donna

Donna · 25 August 2023

Agent replied · 25 November 2023

Hi Donna and Andrew, A big thank you from the team at Haart Basildon for leaving a great review, particularly for Rebecca. We are glad that you had a great after sale service and wish you all the best at your new home. Kind Regards, Haart Basildon.

5/5

Google

I could not be more grateful for Rebecca at haart! She really has been a god send for me. I had my own mortgage broker and solicitors firm and she done more work chasing me for than anyone else and wasn't even paid by me! Helped us secure our new home quickly with very little pressure! Absolute angel. Thank you so much Rebecca xx

Kristy · 25 July 2024

Agent replied · 24 August 2024

Hi Kristy, Thank you for taking the time to leave a positive review for Rebecca. We hope you enjoy your new home!

5/5

Google

My fiancé and I bought our first home together recently, and we had Rebecca Pattenden as our move manager. Rebecca provided outstanding service! She was reliable, informative and an extremely friendly point of contact in branch. Charlie Maynard and Chloe Staerck was also very helpful in showing us around the property and offering us a second viewing which really helped us in our decision making process. We were so pleased to have experienced such a pleasant service and would highly recommend! Ruby & Danny.

Ruby · 30 June 2023

Agent replied · 30 July 2023

Hi Ruby & Danny, We are so glad you had such a great experience with the team here and are pleased to be a part of purchasing your first home. If you ever need any assistance going forward then get in touch. Best Wishes, Haart Basildon.

5/5

Google

We’re just waiting to move in after exchanging on our property, Charlie orchestrated the viewing to a newly listed property after disappointingly being outbid on a previous property and we were delighted, we knew straight away this was the house for us. Also a big thank you to Rebecca for managing the process and parties as it came right down to the deadline for exchange, we were extremely close to being delayed due to unforeseen circumstances, thankfully it all went ahead so no changes to our plans and we’re excited to move in this week.

Adam · 30 June 2023

Agent replied · 30 July 2023

Hi Adam, Thank you for taking the time to write Charlie and Rebecca a great review. We are pleased that you have found the home for you through us and wish you all the best at your new property moving forward. Kind Regards, Haart Basildon.

5/5

Google

Rebecca, (Move Manager) I would like to say thank you for your positive attitude and commitment to ensuring we exchanged and completed despite numerous challenges. Your flexibility, professionalism and straightforward approach were excellent. Your communication and interpersonal skills are first-class. You kept me updated constantly via email and telephone. You were also proactive in following up with the seller and their solicitor to ensure the pending queries were attended to promptly. You are on top of your game. Without a doubt, I will certainly recommend you to others.

Edward · 30 June 2023

Agent replied · 30 July 2023

Hi Edward, Thank you for leaving Rebecca such a positive review. All of the team here are so glad that such challenges were overcome to get you moved into your new home. Best wishes Haart Basildon.

5/5

Google

I have had a fantastic experience with Haart Estate Agents Basildon. They moved quickly and efficiently, with a particular thanks to Josh Sutherland who has been brilliant throughout the process going above and beyond what he set out to do, keeping me informed at all times and ensuring I was kept up to date with market feedback continuously. Also Jake Kennedy as well, who had everything in motion within a matter of hours from our initial valuation. I would highly recommend the Haart Basildon team.

Hannah · 30 June 2023

Agent replied · 30 July 2023

Hi Hannah, Thank you for taking the time to leave such a positive review for Josh and Jake, we are glad the team has been able to sell your property promptly! Kind regards haart Basildon

5/5

Google

Haart has been extremely helpful in our home purchase experience. I’m very thankful to Haart Basildon and all the support from their team. Rebecca has been amazing as she always kept us up to date on where we were and kept communication between us and our solicitors, making the experience even better. I’d also like to give thanks to Joshua, Aaron and Daniel for their support.

Mariam · 26 April 2024

Agent replied · 24 August 2024

Hi Mariam, Thank you for leaving such an excellent review for the team at Haart Basildon. We are glad we were able to support you throughout the process of your property purchase and wish you all the best with your new home.

5/5

Google

We had a fantastic experience with Rebecca throughout the purchase of our home. From start to finish, she worked incredibly hard, constantly chasing everyone involved to keep things moving, often even more than we did! She kept us updated …

Iulia · 22 July 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave a review for Rebecca on the team. We are glad that you felt supported during your purchase from start to finish. We hope you enjoy the new home and this next chapter. Kind Regards, Haart Basildon.

5/5

Google

Thank you Rebbeca u done amazing job

Dervin · 23 March 2026

Agent replied · 13 April 2026

Dear Dervin, Thank you for leaving a review for Rebecca. We wish you all the best on your next steps. Kind Regards, Haart Basildon.

5/5

Google

A big massive thanks to all the dedicated staff at Haart Basildon!! But an extra special thank you to Rebecca Pattenden (Move manager), who literally held my hand throughout the tedious process of the sale and purchase of the house.Rebecca has been exceptional in providing outstanding service, going over and beyond her duties, giving me constant updates, chasing up related parties, etc, and I can honestly say that without her being on board, this process would have been twice as hard. Thank you so much Rebecca, I am actually going to miss talking to you. 💓 I would a 100% recommend Haart Estate agents to anyone who is looking for anything property related.

Aman · 1 May 2023

Agent replied · 30 July 2023

Hi Aman, Thank you for taking the time to write a wonderful review for Rebecca and the team at Haart, as well as for recommending our service. It is great that you have had a positive experience and if you need any assistance in the future then get in touch. Kind Regards, Haart Basildon.

5/5

Google

I recently sold a property through Haarts and would like to recommend Rebecca Pattenden. There were a number of issues from farther up the chain, and Rebecca regularly kept me up to date with what was going on and I firmly believe that the sale would not have completed without her diligence and hard work. If I were to need the services of an estate agent in the future, I would have no hesitation in using Haarts and Rebecca in particular.

Terry · 1 May 2023

Agent replied · 30 July 2023

Hi Michelle, Thank you for taking the time to write a lovely review for Rebecca as well as recommending the team at Haart Basildon. We are glad that you were kept updated regularly and do not hesitate to be in touch if you need anything moving forward. Best wishes from the team at Haart Basildon.

5/5

Google

Haart Basildon, managed by an amazing team including Daniel, Charlie, Claudia, Rebecca and Aaron, provided outstanding service from the very beginning until the end. Starting with Charlie and Aaron who helped to get mortgage funds with reasonable interest with the high street bank and then moved to Rebecca who supported us throughout until we get it. The whole team is professional and friendly and keeps us updated on what's happening. Rebecca was outstanding in terms of updating all the information and kept us silent. We were quite happy with Charlie (Sales manager) who’s been very helpful overall and also, he is very well presented. I would recommend Haart and especially Charlie to help you with your home purchase!

A · 1 May 2023

Agent replied · 30 July 2023

Hi Mr Hossain, Thank you for leaving such a fantastic review for the team. We are extremely pleased that you had a great experience buying a property through us. We wish you all the best in your new home. Kind regards haart Basildon

5/5

Google

Today I had a meeting with one of the agents from Haart! I would like to say a big thank you to Jake for all the informations provided and also I need to mention that the gentleman was very professional. He explained everything I needed to know in regards of selling and buying a property. He was very clear about everything I asked. I do recommend this agency. 👌

Ioana · 30 January 2024

Agent replied · 30 March 2024

Hi Ioana, thank you for leaving such a lovely review for Jake, hopefully we can be of further assistance should you decide to make a move! Kind regards, Haart Basildon

5/5

Google

My experience with Haart has been great, Jake was very helpful from the start and then Rebecca managed the sale very well. She was always very responsive, called regularly to check how things were going, went above and beyond to push a very difficult sale along. She put up with me stressing out every few days and for that, I thank you Rebecca :-) All the team at Haart Basildon are really great.

Zoe · 26 October 2023

Agent replied · 25 November 2023

Hi Zoe, We are pleased to hear that you have had a positive experience with Jake & Rebecca, Thank you for choosing haart to sell your lovely home, It has been a pleasure working with you.

5/5

Google

I would like to thank Rebecca Pattenden at Basildon Haart for being extremely helpful, professional and an absolute pleasure to do business with. As a mortgage broker, I often talk to estate agents and it is not always that we come across individuals with such an outwardly helpful and sunny disposition. Thank you Rebecca, you are a credit to the company you work for. Madhu, Mission Mortgages Ltd.

Madhu · 30 January 2024

Agent replied · 30 March 2024

Hi Madhu, thank you for leaving such a positive review for Rebecca, we're delighted you had such a good experience! Kind regards, haart Basildon

5/5

Google

I had a brilliant service provided by Haart Basildon. Initially Chloe was the point of contact in viewing the house and negotiations which was really good. Dan was also part during negotiations with a lot of help and guidance in getting our lovely next house. Later in the process I was supported by really warm, friendly and a very customer oriented Rebecca who went above and beyond in keeping visibility and transparency of the process (which is amazing) including maintaining the contact with Solicitors. When ever she was happened to be away Charlie was her proxy and he did a seamless job. So overall, it was great team at Haart in Basildon and I wish the team all the best. Hope they keep up the service they offering in the future too.

Aswin · 8 March 2023

Agent replied

Hi Aswin, Thank you for leaving such a positive review for the team. We are glad to hear that you have had a great experience so far. Kind regards, haart Basildon

5/5

Google

Lilly Mai Abaatu bid a wonderful and professional job with the marketing of my late Mothers House. She kept me up to date with the situation and has been clear and accurate with her updates.

Bobby · 1 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave Lilli a review. We are very happy that you have felt supported during your home selling process. Kind Regards, Haart Basildon.

5/5

Google

Chloe has been great in supporting me to buy my first home, very professional. Would highly recommend!

Danial · 9 December 2025

Agent replied · 30 December 2025

Hi Danial, thank you for taking the time to leave Chloe a review. We are glad that you are having a great service with us so far. Kind Regards, Haart Basildon.

5/5

Google

Had a really positive experience with Haart Basildon, in particular the Estate Agent who showed us around a few houses - Charlie Maynard. Charlie was really friendly, down to earth and talked us through the pro's & cons of each house in a way that wasn't pushy. His advice felt tailored to our needs and interests, and he really understood what we were looking for in our first home. After losing out on the first house we offered on, Charlie kept us in mind for other properties and found us one that was perfect. He booked us a viewing before it even had pictures released on the website which was great. Dan Glover was also really personable on the phone when closing the deal with us and kept us in the loop for both the houses we offered on. We've had a great experience with Haart so far and would definitely recommend.

Tori · 1 March 2023

Agent replied

Hi Tori, Thank you for leaving such a positive review for Charlie and Daniel. We are glad that you have had a great experience so far and hope that your purchase goes through as smoothly as possible. Kind regards, haart Basildon

5/5

Google

Haart have been very helpful as they have pointed us in the right direction with choosing a mortgage advisor and especially their sales manager Charlie Maynard was extremely helpful as he guided us through the buying process (even though thats not finished yet but he is supporting us through it), he answered many questions that we have had during the viewing of the property and afterwards as we are first time buyers. He’s been very helpful overall and also he is very well presented. I would definitely recommend Haart and especially Charlie to help you with your home purchase!

Samanta · 22 February 2023

Agent replied

Hi Samanta, thank you so much for leaving such a wonderful review for Charlie and the team. We are delighted that you have had a positive experience soon and we can't wait to help you complete on your first home. Kind regards, haart Basildon

5/5

Google

Very good service, friendly and knowledgeable advice - thank you Rebecca for all your help

Claire · 23 December 2025

Agent replied · 30 December 2025

Dear Claire, thank you for taking the time to leave a review for Rebecca. We look forward to completing with you in the New Year! Kind Regards, Haart Basildon.

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Questions about haart

How many reviews does haart have?

haart's Basildon office has 630 reviews across 1 platform: 630 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Basildon office?

haart, 42 Southernhay, Basildon SS14 1ET.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.