Trusted Agent profile · Basildon
★★★★★
283 reviews across 3 platforms
351 Clay Hill Road, Vange, Basildon, SS16 4HA
Bear Estate Agents's office in Basildon, at 351 Clay Hill Road, is rated 4.6 out of 5 across 283 reviews on three platforms, including 42 Google reviews rated 4.6.
42
Reviews on Google
This office
92
Reviews on Facebook
Business-wide
149
Reviews on Trustpilot
Business-wide
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
TrustpilotGood agent to trust property sale with
Professional, delivered what was agreed. Good people relationships. Worked with me as seller to accommodate and support viewers and purchaser to visit property. Fast interaction with correspondence and documents. Definately a company id use again.
5/5
FacebookHelen went over and above in dealing with the sale of my property as it turned out to be very difficult but we got there in the end due to her persistence . She always got back to me when I called which I generally find does not happen with a lot of other agents in the sales progressing departments. You have a lady there that gets the job done!
5/5
FacebookThe team at Bear Hockley were amazing in selling my property from start to finish, by far the best estate agents I have ever had the pleasure of dealing with. I was constantly kept up to date and given information on the process. I cannot recommend them enough Roman, Helen and Sydney were amazing and really made the process as painless as possible. I would high recommend. Thank you all again.
5/5
TrustpilotHighly recommend Bear Estate agents
From start to finish Bear Estate Agents were superb, spot on valuation and great customer service from the team. My appointed point of contact Helen oversee the sale of the property and kept me informed every step of the way.
5/5
GoogleHad the pleasure of meeting Jamie Sewell, Basildon branch of Bear. Jamie did a valuation for us. We were impressed with Jamie's professionalism and sensitivity. He was non pushy, clear, knowledgeable and respectful. To be frank, it was refreshing. Thank you Jamie
5/5
FacebookRob, George and Sydney were fantastic during the process of selling our property. They made it totally stress-free. I would highly recommend this company.
5/5
FacebookWe have purchased our first home through Bear Estate Agents and the team at Bear’s made the process straight forward. They have been great keeping us informed throughout the whole process.
5/5
TrustpilotThank you Helen!!
A HUGE thank you to Helen Wilson for all your help with buying my new property. I really appreciate the effective communication and for being so lovely! Highly recommend and will definitely be using their services again.Dita x
5/5
TrustpilotReally good experience selling with…
Really good experience selling with Bear. I would definitely use them again. Helpful, friendly team.
5/5
TrustpilotWe had a great experience with this…
We had a great experience with this estate agent. They both sold our property and helped us find land, making the whole process really smooth and stress-free.
5/5
TrustpilotBear estates are Brilliant
Bear estates were fantastic and supported me every step of the way. They assisted when required and nothing was an issue. Will definitely use again.
5/5
TrustpilotEveryone was excellent
Everyone was excellentTony, Rob & Rick were helpful professional and always available Helen in sales progressing really kept it all together for me, she went above and beyond to make sure we got our sale completed
5/5
TrustpilotWe had very good service & help from…
We had very good service & help from Bear from the beginning to completion .
1/5
GoogleWe suppose to buy our first family home, in 4 months time we did lost time and money. They told us to pay for securing a proper Or we can’t make an offer. We decide to withdraw the offer and in 4 weeks we had a property with an other agent. …
5/5
FacebookSold our Flat with Bear a month ago- amazing experience from the moment I rang to book a Valuation and Frankie gave us so much advice- such a lovely guy, to when Kyle came to value it through to the day of completion. Kyle is a genuine, friendly and helpful guy who works so hard for his business. Sydney, Progress Chaser was wonderful- such an efficient, lovely girl- who was on top of everything for us. I’d have no hesitation in recommending Bear to anyone and will do so. We will use Bear in the future when we are looking for a new property or selling. Thank you Team Bear- you’re all amazing!
5/5
FacebookOK, so when you looking at estate agents and your weighing up your options.....this decision is a no brainer!! Don't be concerned that Bears 2 price options are 'too cheap' and you won't get the level of service or coverage compared to the other 'more expensive' estate agents. Since working to sell my property with Kyle and his team this summer, I found everyone at Bear to be highly professional, super friendly and totally motivated. They provided me with whatever it took to sell my property and get us over the finish line, which was at times, above and beyond! Ask yourself one question, why pay more?? Your get nothing else for it......tried and tested. Your welcome. �����
1/5
TrustpilotI had a disappointing experience with…
I had a disappointing experience with this estate agent. After waiting over 5 months for the vendor to provide a building certificate requested by my lender, they withdrew as soon as I began the process of arranging inspections to be carried out. The boiler hadn’t been serviced in years, despite the negotiator, Jack, assuring me during the viewing that it was 'regularly serviced.' My buyer’s report recommended I conduct checks, as the only boiler record was from 2010, back when I was still in secondary school! Once the report was provided to me end of August 2024, I immediately worked to get the inspections booked in with the agent. I was informed that the vendor was unhappy as I had my mortgage offer since end of July 2024. I informed the agents that my conveyancer has completed their due diligence and strongly advised I get these inspections done before exchange. Exchange which I was positive would be set to take place by latest end of September pending the inspections all coming back clear. When I raised this, Joe, the managing director, remarked, 'Your conveyancer should have advised you to do this check sooner,' which came across as both unprofessional and condescending. To top it off, the vendor has now relisted the property with a £35k price increase. The behaviour from both the vendor and the agent felt like pure intimidation and bullying.
5/5
TrustpilotOutstanding service from Helen at Bear…
Outstanding service from Helen at Bear Estates
5/5
TrustpilotA huge thank you to Leigh-Anne and Colleagues
A huge thank you to Leigh-Anne and colleagues from the Basildon office. Leigh-Anne was very informative and nothing was too much trouble when it came to the sale of our house. A quick and easy transaction.
5/5
TrustpilotSydney was so helpful
Sydney was so helpful , nothing was too much trouble . When the conveyancing became slow Sydney helped to speed it up again . Communication was brilliant . Thank you so much
5/5
TrustpilotCustomer service was very good
Bear Estate Agents were professional from the start . Helpful staff who were friendly .
5/5
TrustpilotWe recently purchased a property…
We recently purchased a property through Bear Estate Agents in Southend and couldn't be happier with the experience from start to finish.
5/5
FacebookI cannot thank Joe, Helen and Sydney enough. From the first valuation of our property, Bear were friendly, helpful and always contactable. Despite having a slow chain above, Bear kept us updated throughout and helped push our sale through. We were so impressed with Bear’s personal approach we have already recommended them to our friends! Thanks again guys!
5/5
TrustpilotCan’t thank Sydney and Helen enough for…
Can’t thank Sydney and Helen enough for chasing and updated me throughout the process Managing to complete the day our offer expires which didn’t look possible with the legal issues but despite this still they still chased all parties Now we have our forever home !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bear Estate Agents's Basildon office has 283 reviews across three platforms: 42 on Google, 92 on Facebook (across the whole business), 149 on Trustpilot (across the whole business).
Bear Estate Agents Basildon is rated 4.6 out of 5 across all 283 reviews, and 4.6 out of 5 on Google from 42 reviews.
Bear Estate Agents Basildon, 351 Clay Hill Road, Vange, Basildon, SS16 4HA.
