Trusted Agent profile · Barnet
★★★★★
2,151 reviews across 3 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,151 reviews on three platforms, including 245 Google reviews rated 4.4.
245
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,905
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
4/5
TrustpilotFriendly and Professional letting agency
Overall Martyn Gerrard during the process provided a very friendly and professional service throughout. The agent called Fatmir was the main agent I have dealt with. He was very helpful and helped the process to be as smooth as possible. Any questions I had were dealt with efficiently.
5/5
TrustpilotUmit does the company proud
Selling a home is not a fun experience but Umit at Martyn Gerrard did a really great job. They’re not the cheapest agents but they were highly recommended to me and true to that commendation I found Umit to be fully committed to the sale, even though it was a small property that might not net them so much commission. Thoroughly recommend!
5/5
TrustpilotAnthony is great and would recommend…
Anthony is great and would recommend him to friends and family. He is very professional and easy to talk to. Good at what he does
5/5
TrustpilotSophie at MG is the best
We had been searching for a place to live for a while and had met many agents from different agencies. When we met with Sophie she came across as very knowledgeable about the properties she was showing us around she was thorough and very helpful. She got to know us as a family and understood what we were after. It has been a pleasure meeting you Sophie thank you for all your help!
5/5
TrustpilotMany thanks to Oliver who kindly showed…
Many thanks to Oliver who kindly showed me around a property on the weekend. Very knowledgeable, great communication and he was on time to meet with me.
5/5
TrustpilotReliable and helpful
I have always found this company to be reliable and helpful when renewing my rental property. They are always prompt with dealing with lettings and with payments.
Hi Jill, thank you for your 5 star review, we are very pleased that our Renewal Team and Lettings Team have provided you with a good, long term sevice.
5/5
TrustpilotMartyn Gerrard a landlords eye-view
I am a landlord and Martyn Gerrard manage my N8 property and have been doing so for that part 3 years. Their service throughout this period has been excellent. In all my dealings with the staff they have been helpful and professional and shown an equally high level of service to my tenants
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We look forward to working with you in the future.
5/5
TrustpilotI have been in contact with Steffi…
I have been in contact with Steffi Kampoli for my property search and can honestly say she has been fantastic! I haven't unfortunately found a property just yet, but she has been super helpful and attentive with my search. I couldn't recommend her more, thank you Steffi :)
5/5
TrustpilotThanks to Sophie and Matt at Martyn…
Thanks to Sophie and Matt at Martyn Gerrard for supporting us as first time buyers. Sophie kept us updated and explained everything to us that our solicitor was unable to communicate clearly to us.
5/5
TrustpilotSophie Wilkins
Sophie was great. Very professional and knowledgeable and made the whole experience easy. She helped me get the property I wanted at the price I wanted. Excellent
1/5
TrustpilotA complete disaster of a property management service
A complete disaster of a property management service. Long running issues where they have allowed the contractor to charge 4 separate call-out charges only to conclude that it’s a different problem altogether. No verification of problem with tenants or site visits. Escalations to management routinely ignored. Either a shoddy contractor, shoddy management or both. Or worse, collusion with contractor to maximise call out charges. No longer happy to pay a premium price for a sub standard service. AVOID if you are a landlord.
4/5
TrustpilotGreat service from the team
Great service from the team, in particular Adriano, Matt and Sophie. Kept well informed and very professional. Adriano, thanks for your regular insights into the market and your openness and honesty at all times.
5/5
TrustpilotGood communication
We recently bought a property though Martyn Gerrard and are delighted with the property and the efficient service that they provided. Communication was excellent and the purchase proceeded smoothly. We also bought our first home with them 10 years ago and we were equally happy. Thank you Arzu and Craig.
5/5
GoogleI looked for a flat and I found Martyn Gerrard agency. My letting agent Tyler is the best agent I've ever had. He's really supportive of his work, he helped me out a lot with referencing and all of paper work. Really good agency. I wish to everybody to find agent as Tyler. Fully recommend. Excellent service.
4/5
TrustpilotOliver was super helpful and keen to…
Oliver was super helpful and keen to find properties to fit my needs! Really helpful and informative company
5/5
TrustpilotOliver was very professional when…
Oliver was very professional when dealing with my property enquiries. He responded quickly and was happy to answer any questions.
5/5
TrustpilotI can't thank Zoe Sophocles enough for…
I can't thank Zoe Sophocles enough for her help with my tenancy renewal. It took a really long time to finalise and she was patient and supportive throughout. Delighted that I get to stay in the home I love, all thanks to Zoe!
5/5
TrustpilotAdam - was great
Adam, was extremely helpful, friendly, knowledgeable and have maintained a great level of communication. I truly recommend Adam and Martyn Gerrard.
5/5
Trustpilotit’s been great working with David
it’s been great working with David, David and Daniel, they have been very quick and professional with getting my home under offer, couldn’t recommend them more!
5/5
GoogleThank you to Declan and Craig for dealing with a difficult sale involving lease extension and other problems. Would be happy to use Martyn Gerrard again, many thanks.
5/5
TrustpilotBest and most helpful letting agent in the area
My review is for Daniel H, just wanted to say a big thank you for organising the flat for my daughter so well. We have dealt with many letting agents over the last few weeks and have to say you were hands down the best in the area ! Plus you don't lie like others.... truly genuine people.So big thanks for me :)
5/5
GoogleCraig, Ben and Fatmir were a great pleasure to work with, highly recommend them!
5/5
TrustpilotYou guys rock
You guys rock. From the most friendly and welcoming viewing back Shuhan and a very good follow up to check in. Then whoaaa over to Jatin to progress the purchase. If I was to describe Jatin in a word it’s ‘tenacious’. He was on the case more than me (and I’m an on the case person). His communication and guidance is endless. Giving advice on what I need to do and he chases - everybody. A ten out of ten for ‘getting the job done’ Jatin.
2/5
TrustpilotAn average, sometimes stressful experience
Honestly, they were OK... They sold our house for us but seemed very disorganised. We worked with three different agents with no explanation as to what had happened to the previous two. At one point things became critical when our buyers' mortgage expired without anyone apparently noticing, causing stress and threatening our chain. I wouldn't say they were bad, but the service we received was average verging at times on poor, which made me wonder why we were paying them a higher commission compared to other agents. Fairly disappointing expereince, all in all. Probably won't use them again in future.
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