Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotA company of crooks
A company of crooks. Completely dishonest. They are charging ridiculous fees without informing you in advance and rely on small print. Stay away and do not let your houses through them. We are experienced landlords and they have messed us twice before.
Orly · 7 January 2024
Agent replied · 23 October 2024
Hi Orly. We appreciate you are angry but think your choice of words is rather inflammatory and wrong. Our Terms of Business, which you read and agreed to - clearly lay out our fees, when and how they are due. We are sorry that you had trouble with the tenant, we gave as much advice as we could, but you had chosen to self-manage the tenancy and so our role was limited. We are also sorry that you have not taken up the offer to talk to our Head of Lettings so we can try and resolve things.
★★★★★ 4/5
TrustpilotHossein was great!
Hossein was great! He had explained the property in detail and it was true to his description so I felt my expectations were met. Also he provided a personal touch logistically which was wonderful and made my commute much easier!
Mi · 5 December 2022
★★★★★ 5/5
TrustpilotAnthony was helpful and informative…
Anthony was helpful and informative during the viewing. He's also been very responsive to emails and calls, always calling back and providing updates as requested and needed.
Seema · 15 December 2023
★★★★★ 4/5
GoogleI had a very good level of service from Martyn Gerrard. From first getting valuation, to getting help with work done on my property through to letting. Everything went smoothly- my calls were returned promptly when I needed them to be, and the tenants I got were procured promptly and with good communication.
I would use service again!
Kyra · 27 October 2018
★★★★★ 5/5
TrustpilotI was made to feel my business was…
I was made to feel my business was important to them. Kept me fully informed at all stages. Steffi was exceptional and is a great advert for the business.
Brian · 19 October 2023
★★★★★ 5/5
TrustpilotDinesh is a thoughtful and personable…
Dinesh is a thoughtful and personable chap. He was very diligent and communicative. He found us very good buyers and I don’t think he missed a beat. I wholeheartedly recommend him.
Elliot · 27 August 2023
★★★★★ 5/5
TrustpilotVery good experience with Martyn…
Very good experience with Martyn Gerrard Estate! Very professional and good agents , Thank you to Jessica for being so nice and helpful!
Mona · 1 March 2024
★★★★★ 5/5
TrustpilotGood customer service
Good customer service I received all information and help I wanted it .Thanks you so much Titas JuskeviciusSuper appreciate your support and help
Amr · 29 February 2024
★★★★★ 5/5
TrustpilotExcellent with…
Recently we have been dealing with Yasemin Yilmaz from MG and what a great experience, such a caring and professional person.thanks Yasemin
Mr/Ms · 18 March 2024
★★★★★ 5/5
TrustpilotReliable and professional
The agent we worked with, Daniel, has been os professional and responsive! He helped us move quickly through all the steps, from viewing, to signing and has been in constant contact, making sure everything goes smoothly for both us as tenants and the landlords. Highly recommended.
Adela · 13 September 2023
Agent replied · 23 October 2024
Dear Adela, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAdam was super helpful throughout the…
Adam was super helpful throughout the viewing and made us feel super comfortable when answering our questions. Offered great insights on the areas and the amenities close by.
Hazel · 2 November 2023
★★★★★ 5/5
TrustpilotAnthony is a nice guy to helping us and…
Anthony is a nice guy to helping us and doing perfect service. Thank you Anthony and Martyn Gerrard 👏
Eyup · 4 March 2021
Agent replied · 23 October 2024
Hi Eyup,Thank you for the positive feedback.-MG
★★★★★ 5/5
Trustpilottimely answers
timely answers, we worked with Maria and she was great!
Eva · 14 October 2024
★★★★★ 5/5
TrustpilotStewart was very professional from…
Stewart was very professional from start to finish always available no matter what time will definitely use again thank you.
Richard · 16 April 2024
★★★★★ 5/5
TrustpilotOliver was great,very knowledgeable and…
Oliver was great,very knowledgeable and friendly when showing us the property. Highly recommended.
Jawad · 21 August 2024
★★★★★ 5/5
TrustpilotI would like to thank Arzu
I would like to thank Arzu for taking her time out to give me guidance in my property search. She is very knowledgable and I hope me and my partner are able to find our home through Martyn Gerrard.
Rebecca · 23 November 2022
★★★★★ 5/5
TrustpilotHighly recommend Jay Yildirim
Highly recommend Martyn Gerrard, and in particular, Jay Yildirim. He has been helpful, professional, and personable throughout the process. Found an excellent buyer for our property. He has a great grasp of our requirements for our next move too, and able to show us suitable properties before they hit the market.
Nick · 8 April 2023
Agent replied · 23 October 2024
Dear Nick, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
★★★★★ 5/5
TrustpilotWorked tirelessly to get out purchase done
Raphael was incredibly persistent during the purchase process to ensure our transaction went through. He communicated frequently to make sure all parties were informed throughout and chased everyone where necessary.
Chi · 29 August 2023
★★★★★ 5/5
GoogleThank you to Arzu and the Team at North Finchley for finding a buyer for our house and supporting us throughout the whole process. We sold our house with an above the asking price. Always helpful, professional, excellent service and would no hesitation in recommending the team.PositiveProfessionalism
Sheela · 26 October 2021
★★★★★ 5/5
TrustpilotExcellent service from Erhan
Listed our property with MG, Erhan took it on with minimum of fuss and hassle and utmost professionalism and efficiency. Got the house let out almost instantly and managed the process excellently throughout. A real breath of fresh air having an agent committed to the customer and hard-working, would highly recommend.
Deepak · 26 March 2023
Agent replied · 23 October 2024
Dear Deepak. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
Trustpilotvery proffesional from the outset…agent valuation
very proffesional from the outset Amanda was quick in all aspects of our valuation backed up with a comprehensive collection of info and favourable sale charges ,thanks John.c
Custome · 9 October 2023
★★★★★ 5/5
TrustpilotGreat efficiency and professionalism
Efficient, friendly, professional and knowledgeable. In our long search for a new home we had never met such reliable people who immediately understood our needs. As soon as we met Scott we knew that we could really rely on his reliability and professionalism. And it is no coincidence that our long search ended (positively) precisely when we came across the excellent team of people working for this agency.Alessandro & Sasha
Alessandro · 23 February 2024
★★★★★ 4/5
TrustpilotEfficient and good comms
Martyn Gerrard were highly efficient at finding tenants for my property and at a good rate of rent. Communication has been excellent too. Thanks Dan Harris.
Ned · 24 November 2023
★★★★★ 5/5
TrustpilotThank you Emily!
Thank you to Emily who helped me to find my beautiful home. She was professional from the start and gave me the best advice for my situation. I really felt that she cared and overall was a great experience throughout. Thank you!
Nicola · 27 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
