Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Daniel Harris was brilliant from start to finish, constantly keeping me updated and achieved an offer above asking. The whole process was quick and seamless. After having a terrible experience with another estate agent I was really impressed with the service I received from Martyn Gerrard
Joe · 14 December 2024
Agent replied · 28 December 2024
Hi Joe, thank you for your 5 stars and appreciation of our Lettings Team.We wish a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotI would like to thank your agent
I would like to thank your agent, Oliver McDonald for his mindful services from finding suitable flats, arranging flats viewing to follow-up services, I have a very pleasant experience with Martin Gerrard Estate Agents, Oliver was very helpful, attentive, caring, sincere, thank you very much. Written on 15 Oct 2024.
Violet · 15 October 2024
Agent replied · 23 October 2024
Hi Violet, thank you for your lovely review!
★★★★★ 5/5
TrustpilotWonderful Experience
We worked with Harrison and he went above and beyond for us. He was quick to respond, friendly, accommodated our schedule, and really great to work with.
M · 9 May 2026
★★★★★ 5/5
TrustpilotGreat service from Zlat
Zlat was very helpful in guiding me through my first purchase. He had the knowledge to give me the right information to ensure my new home was perfect for me and my family.Thank you Zlat, great service and a great asset to the Martyn Gerrard team
Shane · 1 December 2024
Agent replied · 28 December 2024
Hi Shane, thank you for the 5 stars, a first purchase is a big step and we're pleased to hear our Sales Team helped you with this.
★★★★★ 5/5
TrustpilotI recently purchased my first flat with…
I recently purchased my first flat with Martyn Gerrard. Maria and the team were so helpful, guiding me through the process and answering all of my questions. They made it a much easier and less stressful time, and can't thank Maria enough for her help!
James · 12 December 2024
Agent replied · 28 December 2024
Hi James, thank you for your 5 stars, we're very pleased our Sales Team guided you well for your first purchase and we hope you look forward to your new home!
★★★★★ 5/5
Trustpilotwe had the opportunity to rent an…
we had the opportunity to rent an apartment through this agency and we thank Malek very much for every step she helped us with, without her help we would never have succeeded. we thank you for your professionalism, your time and commitment. thank you
Rebecca · 18 December 2024
Agent replied · 28 December 2024
Hi Rebecca, thank you for your second review!
★★★★★ 5/5
TrustpilotAn expert service with Zak Martin
We been dealing with a gentleman called Zak Martin. I found him to be thoroughly professional and a pleasure to deal with. He found exactly the type of flat my mother is looking for and is handling the negotiations expertly.
Darren · 23 May 2026
Agent replied · 24 June 2026
Thank you so much for your review.
★★★★★ 5/5
TrustpilotWhat a great experience
What a great experience! Jatin and Shuhan were very helpful and guided and supported me through the whole process. There were no delayed replies and all my questions were answered. Briefly I would say, excellent customer service! Thank you to both of you!!!!! :-)
Anastasia · 10 December 2024
Agent replied · 28 December 2024
Hi Anastasia, thank you for positive review, we are very pleased to hear our Sales Team assisted you so well!
★★★★★ 5/5
TrustpilotExcellent estate agents
We used Martyn Gerard to help us find a rental property in North London and they were great to work alongside. Alexia and Muhammad in the Crouch End office were a pleasure to work with. Strongly recommend!
Joe · 8 June 2026
Agent replied · 24 June 2026
Thank you! Your review means alot.
★★★★★ 5/5
TrustpilotAntony has been a great!
Antony at Martyn Gerrard has been a pleasure to deal with! From our very first viewing, Antony has been so responsive and has kept us updated each step of the way. Antony has definitely made the process less stressful for us and we appreciate it!
Demi · 19 November 2024
Agent replied · 28 December 2024
Hi Demi & Josh, thank you for your great review and we're glad to hear the process was made easier for you both!
★★★★★ 5/5
TrustpilotCraig at Martyn Gerard made the whole…
Craig at Martyn Gerard made the whole experience of selling my property as smooth as possible. I didn't believe it would sell that quickly and easily, but I was wrong. Also I was kept informed and guided at every stage. The professionalism and straightforward approach was impressive.
Jan · 18 October 2024
Agent replied · 28 December 2024
Hi Jan, thank you for this good review and we are pleased that your property sale was smooth.
★★★★★ 5/5
TrustpilotGreat experience
I was looking to rent and Titas, Panikos and Jody made the process quite easy, from understanding what I was looking for to moving in. They were very responsive, informative and friendly. I'm very happy with my new flat and my experience with MG.
Maria · 22 November 2024
Agent replied · 28 December 2024
Hi Maria, thank you for your 5 stars and sharing your good experience with our Lettings Team!
★★★★★ 5/5
TrustpilotTyler has been great
Tyler has been great! I have worked with him a few times over the years and his professionalism ensures I always return back to MG. Thank you for making stressful moves more bearable and going above and beyond to fix any issues we had.
Amy · 19 November 2024
Agent replied · 28 December 2024
Hi Amy, thank you for leaving a great review and advising you would always return to MG!
★★★★★ 5/5
TrustpilotGermano is a lettings superhero
Germano is a lettings superhero. He is unfailingly a pleasure to deal with, delivering impeccable service that is of another era. Working with him comes as such a relief at a time when the rental market is characterised by poor levels of service which have become acceptable if not the norm in many agencies. Germano meets every issue with a clear and level-head, where no problem is too big to fix, giving both us and our tenants a positive, upbeat attitude and the confidence to know that any issue will be sorted promptly and professionally. Thank you Germano, you're the best!
Mme · 17 September 2024
★★★★★ 5/5
TrustpilotGreat service from Usman
A big thank you to Usman and his team from Martyn Gerrard. He helped me and my partner find the right property. The moment we proceeded, communication was on point. Any concerns were addressed with Usman. Overall, happy with the whole process.
Sam · 16 December 2024
Agent replied · 28 December 2024
Hi Sam, thank you for your positive review and it's great you've found the right property.We also wish you a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotMonica is great!
Monica has been a great support for us! The market is very difficult now to find a flat to rent and she has beeing super understanding, with an amazing empathy, and for a SEN family that means a lot! She show us a lot of flats suitable for us and without any pressure or judgement in our decisions! Thank you so much Monica you are wonderful in your job! Congratulations
Cristina · 19 May 2023
Agent replied · 23 October 2024
Dear Cristina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotProfessional, Kind, Patience, Value for money is exceptional @ Martyn & Gerrard # Iman
I would like to thank Iman for helping me, he is very professional and patient. I asked a lot of questions but he gave me a listening ear and answered all professionally. Thank you Martyn and Gerrard for having such kind of staff in your company. I also like the standard of your houses to let, l have viewed a lot but yours are real homes. Maintain your standard.
VR · 15 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFatmir has provided me an exceptional experience!
Fatmir has provided me with an exceptional overall experience. He is prompt, professional and quick on the go in responding to any questions. Fatmir is an absolute pleasure to get the job done and with ease. His ability to coordinate, communicate and set things in place is superb. I would highly recommend working with Martyn Gerrard to any friends and family. Thank you so much for such a satisfying experience.
Celeste · 15 May 2023
Agent replied · 23 October 2024
Dear Celeste, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery Helpful
Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.
Adam · 3 November 2024
Agent replied · 28 December 2024
Hi Adam, thank you for your 5 star review, we are very pleased that our Renewals Team and Property Management Team are providing you with such good service.
★★★★★ 5/5
TrustpilotFantastic, professional and responsive service
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Michelle · 8 May 2026
★★★★★ 5/5
TrustpilotTrustworthy estate agents who deliver!
Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.
Victoria · 30 August 2024
★★★★★ 5/5
TrustpilotThoughts from abroad
Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.
Raymond · 28 August 2024
★★★★★ 5/5
TrustpilotOutstanding service from Martyn Gerrard
Outstanding service from Panikos and Sophie at Martyn Gerrard on re-letting one of my properties when the existing tenant decided to move out. I've worked with Martyn Gerrard for over 15 years now and am always impressed with not only how quickly they find new tenants when required but also the quality of tenants. I'd definitely recommend Martyn Gerrard to Landlords looking to rent properties, the end to end service is outstanding and they make sure that both the landlord and the tenants receive a high standard of service.Martyn Gerrard value the importance of relationship management both with landlords and tenants. Their senior management team are always available whenever an issue arises and they work proactively to agree resolutions in the quickest possible timeframe. As a professional landlord the importance of this level of support from a managing agent partner is invaluable and is not underestimated or taken for granted.Thank you to Greg, Panikos, Sophie and the rest of the team at Martyn Gerrard, I look forward to doing business with you for many more years to come and expanding our relationship further.
Russell · 28 August 2024
★★★★★ 5/5
TrustpilotDavid has been so helpful throughout…
David at MG Mill Hill has been so helpful throughout this whole process. He listened carefully as to what we were looking for and ended up finding the perfect house. He was quick to offer suggestions but also was reasonable and kept properties in my budget (which other agents don’t). Thank you for your patience and for helping us to secure our lovely house. I highly recommend working with David. Thanks
JS · 24 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future
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