Martyn Gerrard Land & New Homes reviews

★★★★★ 5/5

Trustpilot

Great advisors!!!

I really want to send this review for James Gough. He was an excellent support helping with property viewings and a great advisor. I had other agents who had taken me for viewing but James clearly stood out of everyone. I felt James’ support was non biased and genuinely looking to support both buyer and the seller equally. The honest suggestions were very helpful. James was excellent support and I really appreciate the efforts he put to be flexible with the times. Thank you James for all the support.

Gnanarajesh · 14 May 2026

★★★★★ 5/5

Trustpilot

Matthew and Sheriaz were a dream to…

Matthew and Sheriaz were a dream to work with in renting my house . Efficient courteous and human! So refreshing to have this approach to a business . They both helped resolve issues way beyond their brief and that is what makes the stand out service . A 10 year relationship with MG that keeps on going . Well done guys and well done MG . And a big big thank you.

MARTHA · 5 June 2026

★★★★★ 5/5

Trustpilot

Straightforward, helpful plain dealing

I was a property buyer, therefore not Martyn Gerrard’s client. However from the outset when being shown around properties I felt I was treated in an honest and straightforward way. The agents were incredibly helpful (particularly Yasmin) and all my questions were answered quickly and comprehensively. When the time comes to sell my property I am planning to use Martyn Gerrard as I wish prospective buyers to have the same experience as I had.

GW · 5 May 2026

★★★★★ 5/5

Trustpilot

Florence was great!

Florence was great at helping me find properties in the local area - she informed me of upcoming and existing properties that would be suitable for me, and was always quick to respond and organise viewings if needed. She always came back to me quickly with answers for any questions I had. Lovely to work with - thank you Florence!

Dayna · 7 May 2026

★★★★★ 5/5

Trustpilot

Martyn Gerrard service review

Jessica Haynes Marla has been my liaison person with my tenant. She is always on the ball, listens and, if possible, adapts to my requests. Martyn Gerrard are a friendly, helpful estate agency. I am always confident when I speak to them that they will help as much as they can.

Mavis · 27 May 2026

★★★★★ 5/5

Trustpilot

Million Thanks!

My family and I just moved into our new home thanks to MG. Matthew, Sheriaz and Amelia made the process very simple and easy for us from start to finish. They coordinated everything so well and were professional throughout. Couldn’t have asked for better service.

Mabel · 10 June 2026

★★★★★ 5/5

Trustpilot

Great experience

Martyn Gerrard has been great with our recent house move. We worked with Shuhan throughout and he was the best - always contactable, accommodating to our viewing requests, keeping us updated with the process on the vendor’s side and generally keeping the process moving smoothly. Thank you Shuhan!

Jenn · 7 May 2026

★★★★★ 5/5

Trustpilot

Martyn Gerrard were excellent right…

Martyn Gerrard were excellent right from the start. James valuation was spot on and we had several buyers bidding to buy our house. Both Usman and Treon kept us in the loop throughout the whole process and guided us through each step. I highly recommend this company.

Mrs · 30 April 2026

★★★★★ 5/5

Trustpilot

Harrison - Above and beyond

I want to say a personal thank you to Harrison. Whilst he called hoping to talk about a letting, when I advised him that our property was not up for a letting and being concerned about where this information was listed, Harrison went above and beyond by not just being understanding but following up with the link to the property and going through step by step how I could resolve the situation.

Natalie · 15 June 2026

★★★★★ 5/5

Trustpilot

Great Experience and Friendly Service

We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend

CIHAN · 30 April 2026

★★★★★ 5/5

Trustpilot

Sophie was great

Sophie was great. She found tenants very quickly and guided me through the process. She was always very efficient and available. This is the third consecutive tenancy through Martyn Gerrard and I would highly recommend

Sharon · 13 May 2026

★★★★★ 5/5

Trustpilot

Great communication and service

I bought my Dartmouth Park flat through MG 20 years ago, then later rented it out through them. More recently they handles a successful sale. Great service throughout - thank you Maria!

Brian · 1 June 2026

★★★★★ 5/5

Trustpilot

We had a really good experience…

We had a really good experience overall. Nayeem was especially helpful throughout the process always responsive, patient, and supportive. He made everything much smoother for us. We really appreciate the help and would definitely recommend

Ebru · 2 May 2026

★★★★★ 5/5

Trustpilot

Gabriela Makes Property Management Stress-Free

Gabriela is clear, organised and charming to deal with. Kind, courteous and professional she makes property management look effortless (it isn't!). She leads her team really well and we are grateful.

A · 29 May 2026

★★★★★ 5/5

Trustpilot

A huge thank you to Bruvis and Kardine…

A huge thank you to Bruvis and Kardine at Martyn Gerrard for helping us sell our flat. Their communication, professionalism, and dedication throughout the process were outstanding. They kept us informed every step of the way and worked tirelessly to ensure the sale went through smoothly. We really appreciated their proactive approach and support from start to finish. Highly recommended!

Bal · 12 June 2026

★★★★★ 5/5

Trustpilot

The Gold Standard of Property Management: Gabriela Bachulska

Whilst Martyn Gerard is a premier property organization, Gabriela Bachulska is the gold standard for property management. Her professionalism is truly second to none; she guides tenants with a rare 'hand-holding' approach that ensures you never feel lost in the process. Gabriela doesn't just manage properties, she advocates for her tenants. You can rest assured that your interests are documented with precision and any concerns are mitigated with high-speed responsiveness and total accountability. If you are renting through Martyn Gerard, I cannot recommend highly enough that you insist on Gabriela as your manager. Speaking from firsthand experience, she is simply the best in the business.

Valentine · 22 December 2025

★★★★★ 5/5

Trustpilot

Rental amount negotiations

Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.

Carmel · 5 June 2026

★★★★★ 5/5

Trustpilot

Great Experience

Working with MG was exceptional from the start. The experience was seamless , the manager Bruvish was particularly understanding of my circumstances and very professional. He took full ownership and responsibility for the entire sales process. Actively following up with all interested parties to ensure the sale was completed promptly, he kept me informed at every stage. I'll wholeheartedly recommend Martyn Gerard for anyone looking to sell their property . The best estate agent I've experienced in a long time . Thank You.

Rahmat · 16 December 2024

★★★★★ 5/5

Trustpilot

We cannot thank Maria enough for her…

We cannot thank Maria enough for her exceptional service in selling our house in Kentish Town. From start to finish, she was the epitome of efficiency and professionalism, making what can often be a stressful process feel seamless and straightforward. Her knowledge of the local market was invaluable, and her attention to detail ensured every step was handled impeccably. Maria kept us informed at every stage and was always available to answer our questions with clarity and patience.Thanks to her hard work, we achieved a fantastic result in our desired timelines, and we couldn’t be happier. Maria, thank you dearly for everything, you truly went above and beyond, and we would wholeheartedly recommend you to anyone looking to buy or sell in KT!

Alanah · 12 December 2024

★★★★★ 5/5

Trustpilot

A very good experience

A very good experience from start to end of my sale. Afina was considered and reassuring in her judgement of potential buyers and their offers, always thinking ahead and managing my expectations. She was diligent in actively communicating with all parties to progress and conclude the transaction, with good responsiveness, attention to detail and transparency throughout.

TR · 16 June 2026

★★★★★ 5/5

Trustpilot

Great experience

We recently just exchanged on a property we found through Martyn Gerrard. Afina Shalos was fantastic throughout the entire process from the initial search right through to exchange. Her professionalism and dedication were evident, and she went above and beyond to ensure we found the perfect home that met all our needs. Afina was always available to answer any questions and kept us informed throughout the process. She was always patient and supportive and her friendly and approachable manner made it easy to communicate and we really appreciated her ability to handle all the paperwork and logistics seamlessly once we had made an offer. Afina's commitment to providing excellent service made an otherwise stressful process that bit easier.

Pete · 23 November 2024

★★★★★ 5/5

Trustpilot

Definitely a professional team

I was very pleased to work with the soughtgate Martyn Gerrard Estate Agents . I would like to thank Antony and Andrio his team members in particular. I received very fast responses on every issue, both by talking to us and also in written confirmations. It was my first experience, but I received a response in a short time and was pleased with the process. I definitely recommend working with this team. They will be my first address when I want to buy a house again.I am so happy. Thanks

Emel · 19 November 2024

★★★★★ 5/5

Trustpilot

Excellent Experience Selling with Martyn Gerrard

We recently sold our property through Martyn Gerrard, and the experience was outstanding, thanks to Adriano and Antony. From day one, Adriano’s professionalism, clear communication, and deep market knowledge made the process smooth and stress-free. Antony’s negotiation skills secured us a fantastic offer, and both were always available to answer questions, keeping us informed every step of the way.The teamwork between Adriano and Antony was seamless, they truly went above and beyond to achieve the best result for us. We couldn’t be happier with the service and highly recommend them to anyone looking to sell their property!

Amelia · 18 November 2024

★★★★★ 5/5

Trustpilot

I cannot recommend Martyn Gerrard…

I cannot recommend Martyn Gerrard highly enough! From the moment we reached out in our search for a rental property, they were attentive, professional, and truly understood our needs. Lynsey took the time to listen to our preferences and budget, and within days, she presented us with an impressive selection of properties that perfectly matched what we were looking for. Their knowledge of the local market was evident, and they provided valuable insights that helped us make informed decisions.She even went the extra mile to facilitate viewings at times that suited our busy schedule, which we greatly appreciated.Thanks to Lynsey we found our dream rental property in no time! Their dedication and expertise made the entire experience smooth and stress-free. If you're looking for an estate agent who genuinely cares about their clients and delivers outstanding results, look no further. Thank you

Eli · 18 November 2024