Every review we hold for the Barnet office, from every platform, shown as written. First names only.
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5/5
TrustpilotProfessional, Kind, Patience, Value for money is exceptional @ Martyn & Gerrard # Iman
I would like to thank Iman for helping me, he is very professional and patient. I asked a lot of questions but he gave me a listening ear and answered all professionally. Thank you Martyn and Gerrard for having such kind of staff in your company. I also like the standard of your houses to let, l have viewed a lot but yours are real homes. Maintain your standard.
VR Β· 15 June 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
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5/5
TrustpilotFatmir has provided me an exceptional experience!
Fatmir has provided me with an exceptional overall experience. He is prompt, professional and quick on the go in responding to any questions. Fatmir is an absolute pleasure to get the job done and with ease. His ability to coordinate, communicate and set things in place is superb. I would highly recommend working with Martyn Gerrard to any friends and family. Thank you so much for such a satisfying experience.
Celeste Β· 15 May 2023
Agent replied Β· 23 October 2024
Dear Celeste, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
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5/5
TrustpilotVery Helpful
Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.
Adam Β· 3 November 2024
Agent replied Β· 28 December 2024
Hi Adam, thank you for your 5 star review, we are very pleased that our Renewals Team and Property Management Team are providing you with such good service.
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5/5
TrustpilotTrustworthy estate agents who deliver!
Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.
Victoria Β· 30 August 2024
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5/5
TrustpilotFantastic, professional and responsive service
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Michelle Β· 8 May 2026
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5/5
TrustpilotThoughts from abroad
Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.
Raymond Β· 28 August 2024
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5/5
TrustpilotDavid has been so helpful throughoutβ¦
David at MG Mill Hill has been so helpful throughout this whole process. He listened carefully as to what we were looking for and ended up finding the perfect house. He was quick to offer suggestions but also was reasonable and kept properties in my budget (which other agents donβt). Thank you for your patience and for helping us to secure our lovely house. I highly recommend working with David. Thanks
JS Β· 24 March 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a great review, weβre thrilled to hear youβve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future
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5/5
TrustpilotAs a school PTA we are extremelyβ¦
As a school PTA we are extremely grateful for the support we have received from MG over the years. Amy in particular has been super helpful. We communicate with her with such ease, she always gets back to us quickly and comes up with suggestions of how we can work together. The team at MG have gone over and above to support us. Being judges at our annual Talent show π€ (on a Friday night in a crowded school hall for three hours!). Supervising our bouncy castle at school fetes. Helping with promo.And the regular income we receive from our commitment to families having boards up has been a huge support to us in times of l financial constraints. This has allowed us to purchase things for the school we would not have been able to. We really value the partnership we have formed over the years and the support this gives our lovely school community. Thanks so much Amy and team!Nikki Barnett
Adam Β· 22 August 2024
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5/5
TrustpilotQuality Service and Staff from Martyn Gerrard!
As a landlord I have found Martyn Gerrard to be totally professional. The staff are polite, experienced, well informed and extremely hard working.The property game has seen quite a bit of turbulence in recent years, but Martyn Gerrard just keep on delivering a superb service.In particular, my most recent experience with Jess H and Suraj who are both managed by the consistently excellent Andrew E has been a pleasure.Suraj was outstanding in finding, vetting and securing quality tenants. Followed by Jess E who was patient and handled all issues with the utmost professionalism. She did a brilliant job in securing a contract renewal.I like using Martyn Gerrard because it is clear that they ensure that their staff are well trained and operate to the highest standards. It might cost a little extra, but it is worth it. I have peace of mind knowing I have Martyn Gerrard as my agents.
KR Β· 21 August 2024
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5/5
TrustpilotTitas was really great
Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Honestly, donβt bother with other agencies, just go straight to Martyn Gerrard.
Ket Β· 20 August 2024
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5/5
TrustpilotDaniel and Anthony were both excellentβ¦
Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.
Timothy Β· 10 May 2026
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5/5
TrustpilotA huge thank you
Just wanted to say a huge thank you for organising the flat for my daughter so well, we have dealt with many letting agents over the last few weeks and have to say you were hands down the best in the area ! You were great at communication and supportive throughout the whole process. Not only that it was a quick process! My daughter moves into her new flat in just a couple of weeks and sheβs very excited.If you are looking for a professional and reliable letting agent I would look at this company. I have dealt with many agents trying to find the right flat for my daughter and Martin Gerrard were the best.
Michelle Β· 15 August 2024
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5/5
TrustpilotSuperb letting agent in North London
I would like to recommend Martyn Gerrald Estate, and the best letting agent, Lynsey whose enthusiasm, superb letting skills and fantastic attitudes were extra helpful with the process of "a new home findings". Lynsey is very hard working, nice, super positive person, and she deserves great career. I am sure you will get the high mountain in the property business, Lynsey and I will keep my finger cross for that! Thank you so much. You are the star!π₯°π
Anna Β· 14 September 2024
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5/5
TrustpilotLynsey was absolutely amazing showingβ¦
Lynsey was absolutely amazing showing us our new home. Right from the start, from the first time I called her to enquire about the house she was warm, professional and efficient and we managed to sort a viewing and offer all in one day! Whilst at the property she was super friendly and helpful showing us around and answering all our questions. She seemed very well informed about the property, landlady and surrounding area which was really refreshing and in comparison to all the viewings we went, this one really stood out and mostly all thanks to Lynsey's amazing work! Words are not enough to thank her for sorting us out with a brand new home. Thank you so much! Logan and Gavin
Logan Β· 8 August 2024
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5/5
TrustpilotThe best estate agent in London
My daughter was living in a flat and wanted to move to a house.We referred the case to Martyn Gerrard, (who had already successfully sold our sonβs flat), among other Estate Agents. Martyn Gerrard where utterly professional and succeeded in both the sale of the flat and in securing a new house for my daughter.The person leading the effort was Declan Morgan.Declan is polite, patient, professional and efficient. He is simply the best estate agent I have ever met and a most likable individual. He guided us through the process, patiently, politely to its successful conclusion.Well done, Declan
Stelios Β· 3 August 2024
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5/5
TrustpilotHi I am renting a property from Martyn Gerrard
Hi I am renting a property from Martyn Gerrard Estate Agents, The process and people especially Mittio have been incredibly helpful with us throughout thatβs exactly why we felt like Giving 5 stars to him for being hard working
Khiber Β· 20 December 2024
Agent replied Β· 28 December 2024
Hi Khiber, thank you for sharing your appreciation of our Lettings Team.We wish you a Happy Holiday and a Happy New Year!
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5/5
TrustpilotGood customer service.
I'm very happy with the person who looks after my flat in Banet. She's very patients and does all she can to help me as I'm unsure of lots of things and she always reassures me.
Sharon Β· 17 May 2026
Agent replied Β· 24 June 2026
Thank you for your review.
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5/5
TrustpilotDavid Mitchell Mill Hill branch
Iβm very happy to write this review about David Mitchell from the Martyn Gerard Mill Hill branch. Iβve just completed on my property and David was exceptional in his dealing of this deal. It was a process that took many months. David kept a calm head and was reassuring throughout the process. His experience and expertise was evident during the journey of this purchase. As this was my first property purchase, I was learning as we went along the way so it was good to have him on my team. Another great thing about David is that he is always proactive and liaising with the solicitors. Always relaying information back to me as soon as he was aware. Diligent, proactive, honest, hardworking, personable, transparent, determined are all words I use to describe David and his work. On top of that, everything is done with a level of care. Thanks for your help David.
Charles Β· 13 July 2024
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5/5
TrustpilotSheriaz and Matthew muswell hill office
Sheriaz ,and Matthew, the agent who dealt with us personally was professional, helpful and responsive.
Lucy Β· 30 September 2026
Agent replied Β· 10 October 2026
Hi Lucy, thank you for sharing. Weβre delighted to hear that Sheriaz and Matthew at our Muswell Hill office were professional, helpful and responsive.
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5/5
TrustpilotA Brilliant Estate Agent, we couldnβt have expected anything more
First time landlords letting through Martyn Gerrard Southgate Branch, using the fully managed service. Great experience and customer service from your guys Sheriaz Gulzarand and Faisal Azim in your letting team. All issues throughout the tenancy were handled efficiently and professionally. Always helpful explaining everything that was required. Sheriaz was especially patient with all our questions, and I would 100% recommend him. They took the stress out of renting our property. Can't thank them enough. Worked up to and beyond our expectations therefore, we have decided to let Martyn Gerrard to fully manage the tenancy during the agreed term with the rent collection, property maintenance and repairs, etc.
Constantin Β· 12 July 2024
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5/5
TrustpilotThank you to Ben ,Craig, Fatmir and the Team
Absolute pleasure to have worked with Ben, Craig, Fatmir and the team. They helped me a great deal and have always been available and helpful and gave valuable advice. I am now very much looking forward to my new place.. Thank you!
Thomas Β· 17 October 2024
Agent replied Β· 28 December 2024
Hi Thomas, thank you very kindly for leaving a second good review!
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5/5
TrustpilotGreat experience
Andre Waldron was great. We felt we were working with our friend rather than an estate agent. He patiently showed us a few houses, without pushing anything. When we found the house, he gave us some advice on how to place an offer that would be effective. When we thought everything was fine our buyer pulled out, but Andre managed to convince our seller not to put the house back in the market, giving us time to find another buyer. We were in a big chain, the process wasn't an easy one, but throughout it we were being informed of everything. We highly recommend Martyn Gerrard and Andre Waldron.
Silvana Β· 23 June 2024
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5/5
TrustpilotVery professional
Worked with Lynsey and saw some properties.Lynsey had a good understanding of what we were looking for, and had excellent properties to show us.While we didn't end up signing with them, we would certainly contact them again in the future.
Jono Β· 24 October 2024
Agent replied Β· 28 December 2024
Hi Jono, thank you for your 5 star review, we hope we can assist again in the future.
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5/5
TrustpilotShuhan from Martyn Gerard Estate Agencyβ¦
Shuhan from Martyn Gerard Estate Agency is fantastic! He is professional, knowledgeable, and truly listens to our needs. His friendly approach makes the process smooth and enjoyable. I highly recommend Shuhan for anyone looking for a great agent!
Property Β· 21 November 2024
Agent replied Β· 28 December 2024
Hi, thank you for your 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.