Martyn Gerrard Land & New Homes reviews in Barnet

★★★★★ 5/5

Trustpilot

Wise advice

When I put my flat on the market at the beginning of March 2023, I did not envisage that I would still be living in it at the year’s end. But so it was, as interest rates climbed and nerves were stretched. In the first weeks of 2024, we sailed into calmer water towards completion. Treon was a rock, a consistent presence throughout, dispensing useful information and wise advice, always reassuring, and cajoling when it was needed. I learned an enormous amount from the sales team, and always felt supported. I chose Martyn Gerrard for their track record as local estate agents, their knowledge of the area, and their professionalism and efficiency. It was the right choice.

MARGARET · 17 February 2024

★★★★★ 5/5

Trustpilot

We enjoyed working with Suraj

Suraj was very helpful in finding us an apartment to rent in our price range in this challenging rental market. We felt that he was very focused, upfront, honest and easy to reach to answer our questions. He really cared about his client, and we are keeping his contact details as a go to Martyn Gerrard real estate agent.Thank you so much!

Tanya · 14 February 2023

★★★★★ 5/5

Trustpilot

Great experience

Bruvis Hiew was our main point of contact when dealing with Martyn Gerrard. He was thoroughly professional throughout the process of buying a property - maintaining a high level of communication and empathy. Bruvis also showed great urgency at getting the purchase over the line, pulling all parties in the right direction. Thank you!

George · 2 October 2023

★★★★★ 5/5

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Outstanding Service from a Highly…

Outstanding Service from a Highly Skilled TeamI recently had the pleasure of working with the team of Martyn Gerrard for my property transaction, and I am absolutely delighted with the level of service provided by Sheriaz, Faisal, Antony, Stuart, and Adriano. From start to finish, each member of the team played an integral role in making the entire process smooth, efficient, and stress-free. Together, this team made what could have been a stressful and overwhelming experience into something seamless and even enjoyable. Highly recommend!!!

Konstantina · 22 November 2024

★★★★★ 1/5

Trustpilot

Extremely Unprofessional and Unpleasant Experience

I’ve been renting with Martyn Gerrard Estate Agents for two years, and it has been nothing short of a nightmare. Before moving in, I requested a deep clean of the flat, which was never done. Instead, I entered a property full of mould and dust, making it clear that tenant well-being is not a priority for this agency.Throughout the tenancy, the property manager changed four times, and every single one of them was rude, unhelpful, and unpleasant to deal with. They have all been unprofessional and seem solely focused on ensuring rent is paid, with no care whatsoever for tenant welfare.Within the first six months of living in the flat, I developed a serious illness due to the extremely old and dirty carpets. I repeatedly requested that they be replaced, but this was ignored for almost two years. It was only addressed earlier this year, after one property manager mentioned that the landlord had already agreed to replace the carpets long ago, but nobody had bothered to communicate this to us.In October, we were served with a Section 21 notice. I tried negotiating for an additional three months as I’m starting a new job in December, but the landlord rejected this. We managed to secure a new property and planned to move out a month early, but since then, their renewal consultant has made my life miserable. She has been disrespectful and sent nasty, threatening emails, demanding full rent payment for the final month, even though I’ve offered to surrender the tenancy on my vacate date, which aligns with their plans to sell the flat.Dealing with Martyn Gerrard has been a deeply distressing and appalling experience. Their behavior has been unprofessional, uncaring, and outright abusive. I would strongly advise anyone considering renting through them to think twice, you deserve better than this.

Amandine · 21 November 2024

★★★★★ 5/5

Trustpilot

Saad and Florence were supportive with…

Saad and Florence were supportive with our purchase. There were some delays with completion date as it was a new built, but they helped deal with the developers to accommodate our move.

Jin · 19 November 2024

★★★★★ 5/5

Trustpilot

Top team at MG Hampstead

Having completed on the sale of my flat, I can certainly recommend Martyn Gerrard Hampstead. Chris and all his team were helpful, supportive and highly professional throughout the process which proved to be lengthy because of a failed sale first time round - nothing to do with the agent. Communication in general and their feedback from viewers was invaluable. Chris in particular was very proactive in helping bring the transaction to a successful conclusion and keeping me informed. Highly commended.

David · 18 November 2024

★★★★★ 5/5

Trustpilot

I dealt with Company employee Raj…

I dealt with Company employee Raj Phlora throughout the sales process. He was very professional and courteous at all times. Nothing was too much trouble and all queries were dealt with speedily and efficiently. He was the perfect conduit between myself as purchaser and the vendor. Thank you for making the process stress free

Terry · 20 September 2023

★★★★★ 5/5

Trustpilot

Couldn’t recommend Daniel more…

Couldn’t recommend Daniel more and very grateful for all his help securing my partner and I a new rental home. He was always incredibly patient, helpful and prompt in answering our many questions and really seemed to have our backs from the first moment we met him. Thanks so much again for everything Daniel!

David · 11 September 2023

★★★★★ 5/5

Trustpilot

Shoutout to Lynsey…

Special thanks to Lynsey, who is really amazing from start to finish. From viewing the property up to the end, she’s always ready to clarify and guide me throughout.

Em · 20 December 2024

★★★★★ 5/5

Trustpilot

Very Positive experience

I was very happy with my experience in letting my property with Martyn Gerrard. Sophie Wilkins was most helpful in organising a relatively quick exchange of contracts, which was slightly unusual due to my new tenant currently living abroad. She even arranged a zoom call for me with the new tenant so we could all ‘meet’ and sorted out one or two slightly complicated issues for us so both sides were happy.

Caroline · 28 June 2024

★★★★★ 5/5

Trustpilot

Great service from Sheriaz, Ralph & Alexia

Great service from Sheriaz, Ralph and Alexia! I’m a first time landlord and they have helped me through every step during the entire process. Would highly recommend!!

Sukhdev · 12 May 2026

★★★★★ 5/5

Trustpilot

Outstanding Support from Sophie at Martyn Gerrard - A Fantastic Rental Journey

I recently had the pleasure of renting a flat through Martyn Gerrard, and the experience was outstanding. Our agent, Sophie, was exceptionally helpful and friendly from start to finish. She guided us through the viewing and remained our main point of contact throughout the entire process, making everything feel effortless.One aspect that stood out was how digitally streamlined the process was. Nearly everything could be handled online, which was incredibly convenient. The only time we needed to visit a branch in person was for the ID scan, and even that was straightforward and could be done at any location.The entire process was quick, clear, and efficient. Overall, it was a fantastic experience, and I highly recommend Martyn Gerrard to anyone looking to rent a property.

Maciek · 30 October 2024

★★★★★ 5/5

Trustpilot

Great service and very knowledgeable

I recently had the pleasure of working with Martyn Gerrard for the sale of my property, and I am exceptionally pleased with the service I received. Bruvis and his team members, Jamie and Antony, were superb throughout the process. They were professional, knowledgeable, and always available to answer any questions I had throughout the process. Bruvis's expertise in the local property market was evident from the beginning, and he provided valuable guidance on pricing and marketing my property. Jamie and Antony were instrumental in arranging and conducting viewings, and they always provided timely feedback and updates after each viewing. I highly recommend Martyn Gerrard to anyone looking to sell their property. The team's commitment to delivering a high-quality service is truly exceptional, and I am grateful for their hard work and dedication throughout the process.

Geri · 12 January 2024

★★★★★ 5/5

Trustpilot

Exceptional Customer Service

I recently purchased a property in N21 , I was very impressed with Alfina whom I had countless encounters with.Alfina was extremely helpful and super efficient.She went above and beyond to get answers /solutions to all my queries .All of my queries were dealt with in a professional manner which made the process of buying a property less stressful .All of the staff were polite and professional, would definitely use this estate agent again .

Bernadette · 24 April 2024

★★★★★ 5/5

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Professional, reliable and helpful

I was left in a horrendous situation by another agency who botched things so badly that I was left without a home to move into on my scheduled moving day with no notice whatsoever. Daniel at Martyn Gerrard expertly jumped in to help and managed to pull off a small miracle and get me into the perfect place very quickly, where I am now very happy. He was professional, efficient, and really helped me out in a highly stressful situation. Can't thank him enough and would recommend him to anyone.

Lesley · 28 October 2024

★★★★★ 5/5

Trustpilot

Thank you so much to Mittio and team

Thank you so much to Mittio and the team for helping us find a place to rent. Great communication and support, which made the whole process really straightforward.

Hattie · 21 December 2024

★★★★★ 5/5

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Maria has been stunningly professional…

Maria has been stunningly professional throughout

Bea · 11 June 2026

★★★★★ 5/5

Trustpilot

I have always felt confident with…

I have always felt confident with Martyn Gerard. Zoe has been very helpful, polite and professional with any dealings. My renewals have always gone very well. Thanks for making it happen!

Fiona · 4 November 2024

★★★★★ 5/5

Trustpilot

Jenna - professional and very helpful

I was a first time buyer and have very positive experiences through the whole process of the buying - thanks to Jenna at East Finley branch. She was approachable and proactive. Very clear communication. She went out of her way to help me with any inquiries I had. I got my key in less that 3 months! Thank you

Dorota · 8 March 2023

★★★★★ 5/5

Trustpilot

Extremely professional and helpful estate agents

We purchased our first home through Martyn Gerrard and it was a great experience throughout the process. They helped us find something suitable, provided us with a lot of great advice, were always quick to respond and very active in ensuring the process runs as smoothly as possible. They were also patient through all the discussion and we always felt we have all the information we need to make many of the decisions that need to be made along the way. I highly recommend them.

Sorin · 18 October 2024

★★★★★ 5/5

Trustpilot

The most ethical agents and advance advertisement

The whole team had been not only very respectful but also professional and very ethical. Specially Jatin and Scott I had the most interaction with. Jatin took his time to understand our goal and position so they can market our property better, in a pragmatic way but still being sensitive to our objective and expectations. The advertisement of our property was the best one with 3D floor plan. And he also suggested some good points around the property to present it better. Thank you for all your work. Yameen and family

Uma · 16 October 2024

★★★★★ 5/5

Trustpilot

Review

While I didn't end up finding one through MG, they were outstanding in their assistance and help awhile I was searching. Can't recommend them enough

Peter · 15 May 2026

★★★★★ 5/5

Trustpilot

Many thanks to Daniel Harris & Martyn Gerrard

My partner and I had a great experience finding a place to rent with Martyn Gerrard. Our agent Daniel Harris was very helpful and communicative when guiding us through the process.

MR · 22 October 2024