Trusted Agent profile · Banstead, Surrey

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The Personal Agent Banstead reviews

★★★★★ Excellent

559 reviews across 1 platform

141 High Street, Banstead, Surrey, SM7 2NS

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The Personal Agent's office in Banstead, Surrey, at 141 High Street, is rated 4.9 out of 5 across 559 reviews on 1 platform, including 559 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.

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4.9 / 5

559

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Banstead office, from every platform, shown as written. First names only.

5/5

Google

Sarah west was very helpful and thoughtful in finding a home for me ,Sarah really tuned in to what i was looking for, not a pushy sales person at all, kind and considerate at all times, thankyou

Barry · 24 December 2023

5/5

Google

I really appreciate the way my viewings were handled by Samantha from Personal Agent. She was always willing to listen to my queries and made sure all the answers were raised and provided back to me. Full marks to Samantha and Personal Agent as well.

Vishal · 31 May 2023

5/5

Google

Great service from Tom at the Banstead office. Knowledgeable on each step of the process and a delight to speak to. Looking forward to the future in our new place. Jase.

Jason · 28 November 2020

Agent replied

Thank you for your feedback Jason. We are so pleased that Tom provided you with excellent service.

5/5

Google

Great viewing with Sarah from The Personal agent. She really took her time to understand what we were looking for in a property. Highly recommended.

Bill · 26 July 2024

5/5

Google

Tom has been outstanding during my first purchase. Reliable throughout and a massive help!

Naomi · 22 December 2020

5/5

Google

It was great meeting Sammy today, easy to talk to, she also provided good insight of the current market condition, good experience overall.

Eva · 18 August 2024

5/5

Google

We did not have a shortage of viewings nor offers, agreed on sale within our budget. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 22 June 2022

Agent replied · 21 June 2024

Thank you for your feedback Jane!

5/5

Google

I have recently purchased through the Personal Agent in Banstead. Extremely friendly and professional team, even through a more than challenging sale, who the family and myself would thoroughly recommend to others. Dave.

David · 16 September 2019

Agent replied

Thank you for leaving such a kind review! We work hard to meet expectations like yours, and we’re happy to hear that our Banstead team are doing an excellent job.

5/5

Google

Had a great viewing with Sarah West - she was informative, friendly and allowed us time to take in the property without rushing. Have always had a good experience at viewings with the Personal Agent, would recommend them!

Martina · 29 September 2023

5/5

Google

Sarah West recently showed us a property for sale. She was extremely professional and gave us a detailed viewing, that really helped us.

Sue · 26 July 2024

5/5

Google

Really happy with the service provided by Callum and George. Thanks for all your hard work and helping us sell our property so quickly! Highly recommended.

Francesca · 27 June 2021

Agent replied

Thank you for your feedback. We are please Callum and George provided you with both professional and efficient service.

5/5

Google

We had a very nice and thorough viewing experience for a property near Banstead. Agent was very helpful and knowledgeable. In addition, the request for the viewing was handled extremely promptly, and viewing was arrange the same day. Thanks for all your help.

Steven · 1 May 2023

5/5

Google

As a buyer, we had a good experience with The Personal Agent. They responded quickly to questions and emails.PositiveResponsiveness

Anna · 22 June 2022

Agent replied · 21 June 2024

Thank you for your feedback Anna. We hope you enjoy your new home!

5/5

Google

Worked alongside John Ralph to naviagte the purchase of a property. He was attentive and available to answer questions and negotiate with the vendor in a timely manner. Great service.

James · 19 March 2020

Agent replied

Thank you for your feedback. We are pleased that John provided you with excellent service.

5/5

Google

We had not moved for 28 years, but John at the Banstead office has made this move very easy. The entire team at PA have been very helpful and professional.

Steve · 19 March 2020

Agent replied

Thank you for your feedback Steve. We are pleased that the entire team here at The Personal Agent provided you with excellent service.

5/5

Google

Overall a good service provided on the sale and purchase 👍 Like to say thanks to all involved, George, Tom and Callum. We were told that Callum had only started work with Personal Agent recently but you would never of thought it, a true professional and a great asset to the company, thanks for your help.PositiveProfessionalism, Value

Darren · 22 June 2021

5/5

Google

Great viewing by jasmine she is professional and very helpful

Aniqa · 20 January 2025

5/5

Google

Very nice experience so far with this agency while we’re looking for a property to buy, especially with Samantha, who was great at presenting us some amazing houses in the Banstead and surrounding areas.

Robert · 24 November 2023

5/5

Google

Great viewing with Samantha V. Super helpful before viewing (providing clear instructions of where to find the property, getting in to the grounds and parking etc.). Professional during the viewing and respectful of the sellers property.

Lou · 29 September 2023

5/5

Google

Very friendly and efficient staff - listened to my requirements and could not have been more helpful. Sarah West organised viewings quickly and fitted them around my availability. Great customer service. Would recommend to anyone looking to buy or sell.

Judy · 31 May 2023

5/5

Google

Couldn’t recommend enough! The whole selling process was smooth, house was sold quickly and Samantha has helped us all the way by keeping us informed and loading between solicitors.

Kah · 22 February 2024

5/5

Google

our host was excellent we felt as if we were being treated like we was on the red carpet a very good experience thank you sarah west

Emmanuelar · 23 March 2024

5/5

Google

We had a showing with Sarah today. It was great and checked out the property for sale in Banstead. she was really lovely and was very helpful in showing us around. We enjoyed our showing today with her:)

Faisa · 30 June 2023

5/5

Google

Sarah kindly accommodated us in viewing a property in Banstead recently. She was professional, polite, not pushy and very knowledgeable, which we appreciated.

Prital · 31 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Personal Agent Banstead

How many reviews does The Personal Agent Banstead have?

The Personal Agent's Banstead office has 559 reviews across 1 platform: 559 on Google.

What is The Personal Agent Banstead's rating?

The Personal Agent Banstead is rated 4.9 out of 5 across all 559 reviews, and 4.9 out of 5 on Google from 559 reviews.

Has The Personal Agent won any awards?

Yes. In The Trusted Agent 2026 awards: The Personal Agent, Banstead won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent.

Where is The Personal Agent's Banstead office?

The Personal Agent Banstead, 141 High Street, Banstead, Surrey, SM7 2NS.

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