5/5
GoogleVery professional, friendly, helpful and punctual.
Trusted Agent profile
Verified
The Personal Agent Banstead reviews
★★★★★
559 reviews across 1 platform
141 High Street, Banstead, SM7 2NS
Part of The Personal Agent, see every office.
The Personal Agent's Banstead office at 141 High Street is rated 4.9 out of 5 across 559 reviews on 1 platform, including 559 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Banstead office, from every platform, shown as written. First names only.
Google5/5
GoogleA super first impression of Samantha & The Personal Agent - very personable, allowed us enough space and time to view the property fully. Excellent area knowledge and quick communication
5/5
GoogleMet Samantha Voller for a viewing at The Personal Agent , she was very polite, knowledgeable and helpful. Great work
5/5
GoogleA really informative and friendly viewing with samantha.
5/5
GoogleTom at The Personal Agent has been so helpful, I would highly recommend The Personal Agent and the neighbours around Tadworth/Hayton Crescent clearly think the same as they have sold so many properties on the same road and the area
5/5
GooglePersonal Agents have been good for viewing houses and have produced great options with the priorities I sent through. Samantha has shown me around 2 houses and been brilliant with communication.
5/5
GoogleSarah West from the Banstead Branch has a very professional demeanor and is nice to deal with. She is friendly and very helpful.
5/5
GoogleSarah welcomed us to the property and showed us around and allowed us to spend as much time as required. She answered all of our questions to the best of her knowledge.
5/5
GoogleAlanah demonstrated excellent customer skills when I walked in to enquire about some properties. Even though she was busy , she had the patience and courtesy skills to answer my questions. Many thanks.
5/5
GoogleSuperb staff and really helpful. Answered any questions or queries without hesitation. Thank you 😊
5/5
GoogleA wonderfully straightforward estate agent. Accurately informative with no attempt to oversell the property. Could not have asked for more.
5/5
GoogleLoved dealing with Samantha Voller from the Personal Agent. Samantha offers a very friendly and approachable service and is a pleasure to speak to, five stars!
5/5
GoogleLovely property, well done up. Your college was very helpful & knowledgeable well done Penny & Robert Young
5/5
GoogleGreat work and support Samantha. Brilliant and professional team. Thank you very much. God bless you. Olga Mihaylova
5/5
GoogleWonderful estate agents! I have had a viewing with Sam and spoken to Sarah a lot and they have been great to deal with
5/5
GoogleGreat service as always from the estate agent that always offers that personal touch!
1/5
GoogleI found these to have no morals when dealing with the public. I would not deal with them ever again.
Agent replied
Hi Simon, we are most concerned to have received your one-star review, we appreciate you were disappointed at not being able to secure the property of your choice. However, we always strive to help & support all purchasers. If you consider our levels of services fell below your expectations, we are keen to understand why and use the feedback to improve our team performance in the future. So please give us a call and ask for Chris the branch manager.
5/5
GoogleVery nice agents showed us round and took us through the property thoroughly. I will be more than happy to deal with them in the future
5/5
GoogleFantastic service - Sarah did a great job in showing me around several properties. Super professional. Thank you.
5/5
GoogleAgent was on time, and property was presented in a clean timely fashion, agent had good knowledge of the building and location, would recommend.
5/5
GoogleGreat help and assistance from George! Punctual, friendly and efficient with communication throughout my viewing process so far.
Agent replied
Thank you for a lovely review! We are glad to hear George is doing great work.
1/5
GoogleNothing to say really i will add my review after we finish
5/5
GoogleMet the lovely and professional Samantha today excited to see how our search goes filled with confidence we are in good hands
5/5
GoogleGreat experience with Samantha. Arrived on time, waited outside to great me, and then was very pleasant during my viewing answering the questions that I had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Banstead
How many reviews does The Personal Agent Banstead have?
The Personal Agent's Banstead office has 559 reviews across 1 platform: 559 on Google.
What is The Personal Agent Banstead's rating?
The Personal Agent Banstead is rated 4.9 out of 5 across all 559 reviews, and 4.9 out of 5 on Google from 559 reviews.
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Banstead won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent.
Where is The Personal Agent's Banstead office?
The Personal Agent Banstead, 141 High Street, Banstead, SM7 2NS.
