Chancellors Banbury reviews

★★★★★ 5/5

Facebook

Ben Robertson was the only estate agent that we came across that explained everything we needed to know about renting our first property. As my husband was from Bali I was concerned that It would affect our renting prospects.. Other estate agents Haven’t been very helpful compared to Ben. You have put our mind at rest and we are no longer stressed about the renting process. Look forward to working with you in the next couple of months. Thanks again!

Sammy · 26 February 2020

★★★★★ 5/5

Google

Matt was very professional and was happy to answer any questions we had about the property. He was very polite towards us throughout the viewing

Richard · 22 July 2023

★★★★★ 1/5

Google

For 3 years these people have called me over and over despite me telling them I am not interested in their services. I now block each new number but they still call. Today they have called me twice. Last month one of them turned up and knocked on my door. I do need to check at what point it becomes stalking. I need to ask the police for some guidance. I’ve asked for my details to be removed and this hasn’t happened. Not sure how well these people comply with GDPR rules. For sure this company is the “ambulance chaser” of the Banbury estate agents.

Simon · 14 December 2022

★★★★★ 5/5

Google

Amarjit, has taken me round a few properties. On all occasions, she has gone above and beyond to accommodate the timings and dates for me to view the houses, which in itself has not been easy. She has given me time at the viewings, to look around and ask any questions I had. Amarjit, is extremely professional and conscientious, and it is evident that she enjoys her job and I’m sure she will go far. Her communication skills and professionalism, to both myself and vendor has been outstanding, straight from the first contact I had with Chancellors. I will have no doubt In recommending chancellors and Amarjit to both friends and family, and I would have no hesitation in using Chancellors in the future.

Hayley · 14 December 2022

★★★★★ 5/5

Facebook

Francesca has recently become my property manager, she is an absolute pleasure to work with. Very quick to respond to any of my queries and sorts out any problem we may have immediately. Francesca is incredibly polite and very easy to talk to you. Would highly recommend ??

Evie · 15 October 2019

★★★★★ 5/5

Google

Tom and Rachel were both very professional and helpful, I would definitely recommend their services.

Steven · 20 February 2024

★★★★★ 1/5

Google

They took the deposit and we agreed on everything hence even terminated our existing tenancy back in May. 1 week before move in date they told us they need to delay the move in date for 3 weeks and we accepted. While we were waiting for our move in, 3 days before the move in they delayed the move in again, this time without even giving a new target date. In the meantime we stayed in Airbnb which costs quite more than monthly rent and Chancellors didn’t supported with anything. The place they took deposit for is still on Rightmove and I am sure they did exactly same thing to some other people as well. Never ever ever work with Chancellors!

Ilteris · 1 November 2022

★★★★★ 5/5

Google

Choosing Chancellors to find us a home in Banbury was the best choice we could make with my partner. We've had to move in quite quick and we were looking for a flat which we could bring our cat in. We got in contact with Angie Raven and she's been really helpful with us from the very beginning. She has offered us a property that was just nearly available at that moment so there were not any pictures or description about it, we thought we want to take a look at it anyway and we are so happy we did. We made the best choice as the flat is really lovely as well as its location, the neighborhood is beautiful too. Angie helped us a lot with the administration and with much more things so we are very thankful to her. And I have to mention our landlord is really kind and friendly too, so I think we are very lucky. Thank you Chancellors and keep up the good work :)

Tamás · 28 July 2019

★★★★★ 5/5

Google

Richard Chaudry and his team at Chancellors' Banbury office have provided us with an excellent service. First class communication, regular updates and prompt feedback are very important when dealing with the stress of organising something as complex as a move abroad. Well done Richard . . . first class customer care in every respect. Thank you - Patrycja Muzyka-Robinson My faith is restored! My past experience with Estate Agents has not always been memorable for the right reasons. But I can honestly say my experience with Chancellors (Banbury) could not have been more positive. Many thanks to Richard and Oliver for their sterling efforts on our behalf. We are grateful to you for responding to all our needs with such professional zeal, with a much appreciated warmth and lightness of touch. Kind regards - Steven Muzyka-Robinson

Patrycja · 28 July 2019

★★★★★ 1/5

Google

They took the deposit and we agreed on everything hence even terminated our existing tenancy back in May. 1 week before move in date they told us they need to delay the move in date for 3 weeks and we accepted. While we were waiting for our move in, 3 days before the move in they delayed the move in again, this time without even giving a new target date. In the meantime we stayed in Airbnb which costs quite more than monthly rent and Chancellors didn’t supported with anything. The place they took deposit for is still on Rightmove and I am sure they did exactly same thing to some other people as well. Never ever ever work with Chancellors!

Kağan · 15 October 2022

★★★★★ 5/5

Google

Ravinder is professional & friendly.

Asif · 5 August 2024

★★★★★ 5/5

Facebook

??????????Five star quality service was demonstrated by Kassandra Hopkins?????????? in assisting me, from beginning to end! She made the process easy and simple. Very understanding to my needs and requirements... I would definitely recommend Kassandra to anyone and everyone! Thank you for being such a star ????

Micaela · 29 August 2019

★★★★★ 5/5

Google

Thomas was a very polite and approachable man. He made me feel welcome at the property and the viewing went well!

Robert · 21 August 2023

★★★★★ 5/5

Facebook

I would just like to say thank you to Jaymie Cobb who helped me last week she is an absolute star and a credit to the company. By far the best service I have received from Chancellors. Thank you once again Jaymie Cobb.

David · 13 October 2020

★★★★★ 5/5

Facebook

We just moved out of a property managed by chancellors, the agency and most of the staff working there are extremely incapable, downright unhelpful, with the exception of Isabelle Smyth - Senior Property Manager, so this 5 star goes to her and her only. She remained kind, polite and professional at all situations, was super helpful and where all others failed went out of her way to assist us with our queries. She deserves the recognition, if it wasn't for her we would have had a much worse experience than we did. Thanks Isabelle!

Stephanie · 26 July 2018

★★★★★ 5/5

Facebook

Kassandra Hopkins was really helpful in assisting my girlfriend with her insurances. She was friendly which made the whole process simple and easy! My girlfriend doesn’t have Facebook but wanted to make sure Kassandra got the recognition for the brilliant customer service she received! Thanks again!

Sean · 30 July 2019

★★★★★ 5/5

Google

Charlotte was friendly, hard working and helpful throughout the process. Easy to get hold of and kept me posted every step of the way. Would definitely recommend Chancellors to anyone selling a flat.PositiveProfessionalism

Kev · 20 June 2022

★★★★★ 5/5

Facebook

I would like highlight Nicola Ferguson's work as I've been working with Nicola at the last 1 year and she has done the extra mile in all areas to make it all run smoothly for all her clients . I would be happy to recommend Chancellors and all their team members to both friends and to our clients as well. I think Chancellors should be very proud to have such a helpful assistants and employees with their excellent service skills . Thank you all and thank you Nicola!

Melinda · 10 November 2017

★★★★★ 5/5

Facebook

I recently used chancellors estate agents to move to one of there rented property’s. My dealing was with Declan Hartigan ,Who was very informed very helpful and welcoming. Very professional throughout the whole process keeping me informed with a personal touch. It's always a nice surprise when somebody remembers your name considering the amount of people they have to deal with. I highly recommend chancellors estate agent and I am very impressed with Declan Hartigan. After my Smooth transition into my new home I also have perfect after-care service. Robert Higgins

Robert · 21 September 2017

★★★★★ 5/5

Google

When me & my partner first started looking for our first home together in the Banbury we were so lucky that our perfect home was with Chancellors! Wayne was our dedicated estate agent & went above and beyond making sure it was a smooth, stress free experience - especially as we found out we were expecting during the process!! Couldn't recommend Wayne & the rest of Banbury Chancellors enough.. will definitely be contacting him again when we are ready to upsize! :) Thank you again Wayne!

Ellie · 30 July 2017

★★★★★ 5/5

Facebook

I’ve been really impressed with how helpful the South East area property management team have been, especially Casey Gramson who is always helpful, professional and persistent in ensuring we get the best service from other suppliers, most recently the cleaners at our property. Thanks Casey!

Paul · 9 August 2019

★★★★★ 1/5

Google

Avoid at all costs!! Very keen at the start but don't expect any reassurance if you face delays or any communication at all. Considering my sale was bottom of the chain, I had more information, communication and reassurance from the estate agents above me and wish my fee could have gone to them. We had a 4 week delay and in that time I heard nothing from Chancellors to assure me my buyer was still interested, regardless of my communication to them, I heard nothing! I got a half hearted lame congratulations call once everything had completed but at that point I wasn't interested. Poor customer service, never felt like their client just an inconvenience. Would not use again!NegativeResponsiveness

Claireyfairy · 20 June 2022

★★★★★ 5/5

Google

I had an excellent service from Chancellors. Matt Burn was honest , caring and had high levels of integrity.

Harry · 1 September 2023

★★★★★ 5/5

Facebook

Me, my husband and our daughter just moved yesterday to our new flat. I can't belive all process was so quick and not as complicated as I first thought. Very special thanks to Nathan Tan, he was very patient and professional, he really supported us. He explained us everything, sometimes twice as we are not a native speakers ;). If you're a bit scared of all this "scary" agencies, forms, processes and other things that may seem to be complicated I can honestly recommend you chancellors and Nathan. Big thanks again!

Judyta · 20 November 2016