Every review we hold for the Banbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWhat a pleasant experience! I went into the Henley branch and spoke to Jon, a very helpful employee for your Henley area. I needed some assistance in my property search and I was very impressed with your employees knowledge of the area, not only places/areas within my budget but also how close the houses were to everything else I would need to be around or near my new home, schools, shops etc! I'm in a bit of a rush as I am moving to the area for a job and knew nothing about Henley and surrounding suburbs. Whilst I was in the branch I was comfortable the whole time and did not feel pressured at all, which is refreshing for an estate agents! I left feeling like I had real direction on what was now within my means and will be back to arrange viewings next time I am in the area! A great experience overall!
Berran · 1 November 2016
★★★★★ 5/5
GoogleEmily Lowe was incredibly helpful, professional and friendly. She went above and beyond, 5 stars!
Lou · 30 November 2023
Agent replied · 30 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI honestly liked the flat which I viewed today and thanks to Thomas who helped me to view the flat.
Meenu · 22 July 2023
Agent replied · 29 July 2023
Hi Meenu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
GoogleWe recently purchased a house in Banbury through Chancellors, with Harry Adams as the sales negotiator. Overall, we were impressed with how quick and painless the whole process was. We exchanged and completed within the month and a half deadline we proposed at the outset.
Harry and the others in the Chancellors office were quick in getting our questions answered by the vendors. Harry was always very prompt in replying to our emails and phone calls throughout. His responsiveness was greatly appreciated as this was our first time to purchase a house (and neither of us are from the UK).
There was only one part of the purchase that we feel could have been improved on, when we arrived for our first viewing we were given a rather cursory tour, and the agent couldn’t give us many specific about the neighbourhood, dates/extent of recent repairs and other important details. However it may well be because our viewing was quite last-minute.
In short, we sold ourselves this home while Chancellors served as the able messenger between the two parties. They were very polite and professional throughout.
B · 14 December 2015
★★★★★ 4/5
GoogleWe recently purchased a house in Banbury through Chancellors, with Harry Adams as the sales negotiator. Overall, we were impressed with how quick and painless the whole process was. We exchanged and completed within the month and a half deadline we proposed at the outset.
Harry and the others in the Chancellors office were quick in getting our questions answered by the vendors. Harry was always very prompt in replying to our emails and phone calls throughout. His responsiveness was greatly appreciated as this was our first time to purchase a house (and neither of us are from the UK).
There was only one part of the purchase that we feel could have been improved on, when we arrived for our first viewing we were given a rather cursory tour, and the agent couldn’t give us many specific about the neighbourhood, dates/extent of recent repairs and other important details. However it may well be because our viewing was quite last-minute.
In short, we sold ourselves this home while Chancellors served as the able messenger between the two parties. They were very polite and professional throughout.
Anna · 31 July 2015
★★★★★ 5/5
GoogleEmily and her team were great. They provided us with realistic expectations about both the selling price and also the number of viewings to be expected before an offer, and they were spot on with all of this advice.
Emily was always there to answer any questions we had and she was adept in the offer negotiation process, obtaining an offer for us that we were happy with.
We looked at 2 other estate agents and we had no regrets with choosing Chancellors.
Nathan · 31 July 2015
★★★★★ 5/5
GoogleI have just bought a home in Banbury which was marketed by Chancellors. The property had just come back on the market and the agent (Michelle?) was able to get us a viewing at very short notice. Once we had put our offer in, Harry was on hand every step of the way until completion. He did an awful lot of chasing solicitors in the chain and was very quick to respond to any queries we had. Harry himself was able to hand over the keys to us upon completion this Tuesday and we could thank him in person for all his hard work.
Anna · 31 July 2015
★★★★★ 5/5
FacebookI had a brilliant call from Kassandra Hopkins last Friday who was great. She found me the best deals for my position and made me feel so comfortable throughout. A very easy phone call and transaction. Would 100% recommend to anyone! Many thanks Kassandra.
Dan · 14 August 2019
Agent replied
Thank you Dan!
★★★★★ 5/5
FacebookI have contacted few agencies around High Wycombe area, Chancellor's has been the best so far as very promptly response. The Client Service Advisor Lee Brenton is very polite, kindly and extremely helpful.
By choosing to use Chancellor's, hope to be a rewarding experience.
Vasile · 28 July 2019
Agent replied
Great work Lee
★★★★★ 5/5
GoogleI have just bought a home in Banbury which was marketed by Chancellors. The property had just come back on the market and the agent (Michelle?) was able to get us a viewing at very short notice. Once we had put our offer in, Harry was on hand every step of the way until completion. He did an awful lot of chasing solicitors in the chain and was very quick to respond to any queries we had. Harry himself was able to hand over the keys to us upon completion this Tuesday and we could thank him in person for all his hard work.
Anna · 1 January 2015
★★★★★ 5/5
GoogleI am extremely happy with the excellent service that Danielle Graff provided. She was thorough, knowledgeable, and explained the selling process in detail. Nothing was too much trouble. Many thanks Danielle.PositiveProfessionalism
Lynn · 20 June 2022
Agent replied · 19 June 2024
Hi Lynn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Angie Raven whilst searching for rented accommodation in Banbury. She has listened to my requirements, given expert advice on matters and has kept in contact with me at all times to advise she is still searching for a property.
I dont usually have much faith in Estate/letting agents as I you never seem to be thought about when a property comes on the market - just a another person as it were.
Angie is confident and reassuring and has a genuine calming affect when it all seemed to get too much.
I have every confidence and faith in Angie's abilities it's just shame not all individuals withing the estate Agency world have the same work ethos.
Karen · 31 July 2013
★★★★★ 5/5
GoogleFinding a new home in Bloxham from the Netherlands was never going to be easy. Having enlisted with 15+ agencies and getting very little useful results we were already starting to wonder if we would ever find the right place. But Angie has done a fantastic job in finding us the perfect home to start our UK adventure.
Angie also has been more than excellent in helping us with all the details regarding setting up the tenancy. During the turmoil of our international relocation Angie has proven to be both reliable and reassuring.
We have been very lucky!
Andre · 31 July 2013
★★★★★ 5/5
FacebookI would like to say how helpful Stephanie Bowen Ashwin has been in helping myself and my husband find a property so efficiently and quickly. We are thrilled with the experience at chancellors and would love for Stephanie to be highlighted as doing a wonderful job!
Mariah · 14 December 2017
Agent replied
I should add that this is the Headington office.
★★★★★ 5/5
FacebookI've worked with Jenny, Kate and Lauren at Chancellors on a number of letting properties and they've shown outstanding sense of proficiency. Very good with customer services and have always looked after me as well as tenants I represent. Thanks girls. Keep the good work up!
Jose · 22 November 2016
Agent replied
thanks Jose. its lovely to work with you.
★★★★★ 5/5
GoogleGreat experience with Charlotte! She was friendly and professional throughout.
Angelina · 13 November 2025
Agent replied · 13 April 2026
Thank you Angelina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGreat service. Everything was explained so I could understand easily and all questions answered. A Tennant was found in 2 days with no hassle. Many thanks.
John · 15 October 2022
Agent replied
Hi John, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleI called asking for detail about a flat - they took my contact details and assured me it wouldn't be used for promotional purposes.
One day later I get a promotional email and they still (over a week later) haven't bothered to send me the very basic details I asked for about the flat.
So, if you want to sell a flat with these guys: you should probably be aware that they're, seemingly, not particularly good at sending potential buyers the basic information they need.
If you want to buy a flat through them: you should probably be aware that they, seemingly, don't adhere to the laws around promotional marketing - which is meant to be based on the explicit consent of those who are involved
Adam · 9 January 2022
Agent replied · 8 January 2025
Hi Adam, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleWould highly recommend Chancellors for anyone looking for a new home! Great and fast services! Many thanks to Tom Smallwood for his professionalism and knowledge.
Lauren · 14 November 2022
Agent replied
Hi Lauren, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookAustyn Green is our property manager, he has been so professional and helpful with a recent issue and is always very responsive whenever we have needed him. His customer service is excellent and he is a credit to the company ??
Olivia · 16 August 2019
Agent replied
Thank you so much ??
★★★★★ 5/5
FacebookTom From chipping Norton was easy to deal with, friendly and most of all not pushy!!!! He helped us along the way and made it a lot easier to go through the moving process. Would recommend Tom as well as other members of staff!
Holly · 5 December 2016
Agent replied
Thank you Holly!
★★★★★ 5/5
GoogleTom Smallwood and Lauren Jefferies were nothing short of amazing. Complete professionalism throughout the process and were the calm heads we needed during this time.
Ryan · 15 October 2022
Agent replied
Hi Ryan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleShai :)) excellent thank you!
Mia · 17 December 2025
Agent replied · 31 December 2025
Thank you Mia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDanielle and the team at Banbury are really on the ball, reacting quickly to my initial enquiry and keen to market my property which they did very professionally and for a reasonable fee. Viewing feedback has been given quickly and I've been guided through the sales process without fuss in a timely, friendly and efficient manner.PositiveResponsiveness, Quality, Professionalism, Value
Jon · 20 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.