Trusted Agent profile · Balham, Greater London
Verified
★★★★★
353 reviews across 3 platforms
45 Balham Hill, Greater London, SW12 9DR
Part of Marsh, see every office.
Marsh's office in Balham, Greater London, at 45 Balham Hill, is rated 4.8 out of 5 across 353 reviews on three platforms, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Laura and the team at Marsh & Parsons have been great and I would have no hesitation in recommending them. They didn’t give me the highest valuation of all the ...Read all 3 from sellers
Oliver has been friendly, polite and extremely efficient through out the purchase of our property. He kept us informed with the all the latest updates and by ...Read all 3 from buyers
Once again Emma Procter and her team in Balham worked wonders at a particularly difficult time of year (November). What impressed me most was the company's ...Read all 3 from landlords
They were dealing with our checkout and emailed us one day saying the landlord wants to keep your deposit (over £2000!) so can you please confirm this is ok. We ...Read the review from tenants
Marsh & Parsons Balham & Clapham South Estate Agents is located at the top of Balham Hill, close to Clapham South tube station and offers both sales and lettings departments dealing with property in Clapham South, Balham, Streatham Hill, Tooting Bec and beyond. The selection of property available in these areas is wide ranging from stunning modern new build apartments overlooking Clapham Common to large Victorian family houses in the Nightingale Triangle and the ever popular Heaver Estate. Balham not only offers great proximity to three commons but also a buzzing nightlife, boutique shopping, street markets and excellent schools all on the doorstep. With its continued gentrification and easy access to the nearby Northcote Road, Abbeville Village and the Northern Line, Balham continues to be a popular place to live.
The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Balham office, from every platform, shown as written. First names only.
5/5
GoogleHad a lovely experience being shown around by Francesca. Very professional and friendly.
Dear Ada, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleFrancesca held my viewing today, she was really lovely, patient and answered all of my questions!:)
Dear Francesca, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
4/5
GoogleLewin and Natalie were enthusiastic and of great support and help when selling my property.They managed to bring in a significant numbers of viewings which eventually led to a successful sale.
5/5
GoogleFrancesca took my round the flat was very helpful. Answers all my questions with ease!
Dear Ryan, Thank you for leaving a 5 star Google review. Kind regards, Katie
5/5
GoogleI had a great viewing with Francesca, she was so attentive and helpful. So lovely!!
Dear Saba, Thank you for taking the time to leave a 5 star Google review for Francesca. Kind regards, Sarah
5/5
GoogleAn absolute delight renting through Marsh and Parsons over the last few years. Ask for Rupert, he is hugely knowledgeable and always available to talk (even when on his holidays). Would recommend!
Dear Tom, Thank you for your kind comments regarding the Balham & Clapham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Aldord, Customer Relations Team
5/5
GoogleBrilliant service throughout. We were looked after by Laura, and the case was very difficult due to tricky buyers, and I would imagine we weren't the easiest in the world either. Laura though made it all very simple, easy and clear, she also kept us in the loop throughout and made our lives very easy. thanks for all your help Tim
Hi Tim, thanks for taking the time to leave great feedback, we will pass this onto Laura and glad you had such a positive experience with us. Wishing you all the best for the future, M&P
5/5
GoogleHad a great viewing with Francesca, who was very helpful. I would recommend
Dear Alastair, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleHad a viewing with Francesca and she was super helpful. Would definitely recommend!
Dear Ethan, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleEveryone I have dealt with here has been helpful and professional, but thank you especially to Toby who made things so much easier for us throughout the whole process. Highly recommend.
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleGreat experience working with Francesca. Very helpful and attentive. Would definitely recommend!
Dear Humaira, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, lesley
5/5
GoogleI've been dealing Rupert, Toby and Ollie in various guises for a while now and am never less than incredibly impressed by their knowledge, professionalism, wit and sincerity, the Balham dream team!
Dear Simon, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleI have made my viewing with Francesca, she is just amazing!!
Dear Lola, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleMarsh and Parsons Clapham South dealt with my sale. They were professional, efficient and kept me in the loop at all times. They brought about a smooth fast sale and the whole team were amazing, especially Suzanne who went above and beyond. Highly Recommended.
5/5
GoogleFantastic experience working with the Marsh & Parsons Balham Lettings team, very helpful with my search and helping me understand the tricky market. Helped me secure my dream home!
Dear Lily, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleBeen dealing with Francesca - very professional and punctual, thanks!
Dear Alex, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley
5/5
GoogleToby provided a great service when I was looking for a new flat, found something for us very quickly and it was absolutely what we were looking for.
Dear Bee, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleHad a viewing with Francesca, really lovely and helpful!
Dear Willa, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWe (rather foolishly) left ourselves only one day for the task of finding a house to rent for a year and the excellent staff at Marsh & Parsons, particularly Charlie, helped us find a lovely property which we are very happy with.
5/5
GoogleWe had a really positive experience renting our flat with Toby Brewer. He was extremely attentive and made us feel like a priority at all times. The information he provided was always extremely timely and helpful. Made the whole process feel very smooth.
Hi Chloe, thanks so much for taking the time to leave us your positive review! We are delighted that you are pleased with your experience with us and will be sure to pass on your feedback to Toby and the rest of the team n Balham. All the best, M&P
5/5
GooglePeople in Marsh & Parsons were very helpful. They could understand our needs and showed a lot of good properties. Due to their support and good work, It was easy to rent an apartment. Piers was very kind and competent.
5/5
GoogleBeen really hectic looking for a flat so popped in here. They were very welcoming and answered all our question and then some. Really great team here.
Dear Charl, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleGreat service, very happy with Ollie. He showed us exactly what we wanted, and very professional and know a lot about properties. Thank you. Definitely recommend.
Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI recently had the pleasure of dealing with Rupert Viney who let my flat and negotiated a great price for me. He is professional, friendly, very helpful and knowledgeable. He also answered and returned my calls ( unlike many other agents I have dealt with). I cannot recommend him highly enough and look forward to doing more business with him in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh's Balham office has 353 reviews across three platforms: 324 on Google, 19 on Facebook, 10 on View Agents.
Marsh & Parsons is rated 4.8 out of 5 across all 353 reviews, and 4.8 out of 5 on Google from 324 reviews.
3 reviews from sellers, rated 4.7 out of 5 on average. For example, Alex wrote: "Laura and the team at Marsh & Parsons have been great and I would have no hesitation in recommending them. They didn’t give me the highest valuation of all the ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Toni wrote: "Oliver has been friendly, polite and extremely efficient through out the purchase of our property. He kept us informed with the all the latest updates and by ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Simon wrote: "Once again Emma Procter and her team in Balham worked wonders at a particularly difficult time of year (November). What impressed me most was the company's ..."
Yes. In The Trusted Agent 2026 awards: Marsh, Balham won Gold; Marsh, Little Venice won Gold.
Marsh & Parsons, 45 Balham Hill, Greater London, SW12 9DR.
