Trusted Agent profile · Balham, Greater London
Verified
★★★★★
353 reviews across 3 platforms
45 Balham Hill, Greater London, SW12 9DR
Part of Marsh, see every office.
Marsh's office in Balham, Greater London, at 45 Balham Hill, is rated 4.8 out of 5 across 353 reviews on three platforms, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Laura and the team at Marsh & Parsons have been great and I would have no hesitation in recommending them. They didn’t give me the highest valuation of all the ...Read all 3 from sellers
Oliver has been friendly, polite and extremely efficient through out the purchase of our property. He kept us informed with the all the latest updates and by ...Read all 3 from buyers
Once again Emma Procter and her team in Balham worked wonders at a particularly difficult time of year (November). What impressed me most was the company's ...Read all 3 from landlords
They were dealing with our checkout and emailed us one day saying the landlord wants to keep your deposit (over £2000!) so can you please confirm this is ok. We ...Read the review from tenants
Marsh & Parsons Balham & Clapham South Estate Agents is located at the top of Balham Hill, close to Clapham South tube station and offers both sales and lettings departments dealing with property in Clapham South, Balham, Streatham Hill, Tooting Bec and beyond. The selection of property available in these areas is wide ranging from stunning modern new build apartments overlooking Clapham Common to large Victorian family houses in the Nightingale Triangle and the ever popular Heaver Estate. Balham not only offers great proximity to three commons but also a buzzing nightlife, boutique shopping, street markets and excellent schools all on the doorstep. With its continued gentrification and easy access to the nearby Northcote Road, Abbeville Village and the Northern Line, Balham continues to be a popular place to live.
The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Balham office, from every platform, shown as written. First names only.
5/5
GoogleHad a viewing in Clapham South with Francesca, lovely woman who knew a lot about the property and was able to answer any question I had.
Dear Georgina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley
5/5
GoogleHad a viewing with Francesca and was highly impressed. She was professional, friendly, attentive, and incredibly patient thought the whole process. I can’t recommend her enough to anybody who’s looking!
Dear Cameron, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI had a great viewing with Francesca and Lucy . Really helpful and lovely girls which I would recommend if anyone is interested in looking in the clapham/balham area
Dear Blaise, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
5/5
View Agents63, Alderbrook Road
I would like to leave a quick feedback about Emma Procter who was instrumental in finding me a new tenant.at my above property. Emma was through and through professional from day 1 and went out of her way to help me find a new tenant. She is a go getter and I definitely recommend her to other clients. Dan
5/5
FacebookMax from M&P Clapham South Office has been very helpful throughout the while search and purchase process. He took us to see houses that fitted our brief, he kept in touch, was extremely responsive and when it came to negotiating the purchase on the property, he was efficient/supportive/flexible and I am delighted to say got us the house we wanted.
5/5
GoogleI have been dealing with Francesca from the office and I couldn’t recommend her enough. Really informative and I had a lovely viewing with her today!
Dear Tee, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Balham and Clapham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
GoogleHad a couple of viewings today with Francesca. She is lovely and very helpful! Would definitely recommend to anyone looking for a property
Dear Erin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
GoogleReally grateful to Marsh & Parsons great experience!! Great chat with Lucy on the phone and helpful viewing with Francesca !
Dear William, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
GoogleWorking with Ollie Jacques at the Marsh and Parsons Balham & Clapham South office to secure a two bedroom flat to rent in the local area was phenomenal from day one. We were immediately added to their database, keeping us aware of the latest properties hitting the rental market, and then when the right place was available Ollie worked swiftly to show us round, process our bid and sort the relevant paperwork. The service was top notch at every turn, providing great advice with our best interests in mind, while genuinely caring about our London flat hunt. Both my flatmate and I would highly recommend seeking out Ollie at M&P Balham to help with their future property search.
5/5
GoogleI was overwhelmed with how helpful and genuine Grace was with our property search. She showed me only properties that she knew met our full criteria rather than just anything that was available. She made me feel really welcomed and very comfortable around her and I couldn't recommend her as an estate agent strongly enough!
5/5
View AgentsDomenico Marra
Dom was extremely professional and helpful. He was prompt finding information on any queries I had and did his utmost to ensure everything went as smooth as possible. He did a great job at keeping me updated on how things were progressing, which I think with someone less proactive could be very frustrating. Thanks Dom!
5/5
GoogleFrancesca provided us with an incredibly personable service from our first enquiry all the way through to completion. Could not recommend more!
Dear Darcey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
GoogleJust had a viewing with Francesca - she was lovely, informative and very accommodating. She made our experience as efficient and possible.
Dear Will, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
GoogleOllie at M&P was great. After months of unsuccessfully searching for a flat, he helped us to secure a competitive 3 bed flat in Clapham. He was really attentive, he had great knowledge and provided great advice! I would definitely work with him again!
Dear Sophie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleFrancesca showed us around a flat today and was super friendly and helpful! Great communication and tips/advice about the rental process😊 …
Dear Rachael, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleOllie worked hard to answer all our questions quickly and was extremely professional throughout the entire rental process. He kept us informed on everything and ensured it all ran smoothly. Thank you for all your help, very happy with our new place!
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleThank you very much Toby Top result /all round package that you & your M&P Clapham South team have delivered for me I’m mega impressed. You totally nailed it Julien
Dear Julien, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Balham and Clapham South office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
GoogleWent to view a flat and Francesca showed us around. She was very helpful and a credit to the Balham branch.
Dear Max, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley
5/5
GoogleHad a really great experience searching for somewhere to rent through Marsh & Parsons. Felt like Lucy really listened to our criteria and kept us up to date! Thank you!
Dear Jacob, Thank you for your kind comments regarding the Balham & Clapham South team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI had a viewing with Francesca, she was really nice and answered all our questions when viewing the house
Dear Sofia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleMy friend and I have been dealing with Francesca and she has been so helpful and lovely!! Xx
Dear Taylor, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley.
5/5
GoogleFantastic viewing with Francesca - super informative and a better service than I’ve had with any other agent
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleReally helpful adobe and viewing from Francesca, definitely will use M&P in the future !!
Dear Will, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleToby from the Marsh and Parsons Balham & Clapham South office was very helpful to me and my housemate. He provided great advice, and genuinely cared about our London house-hunt this past week. We would therefore recommend anyone to go through Marsh & Parsons, and Toby himself.
Hiya Sam, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Sam and the rest of our team in our Balham and Clapham South office. All the best, Marsh & Parsons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 4.7 out of 5 on average. For example, Alex wrote: "Laura and the team at Marsh & Parsons have been great and I would have no hesitation in recommending them. They didn’t give me the highest valuation of all the ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Toni wrote: "Oliver has been friendly, polite and extremely efficient through out the purchase of our property. He kept us informed with the all the latest updates and by ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Simon wrote: "Once again Emma Procter and her team in Balham worked wonders at a particularly difficult time of year (November). What impressed me most was the company's ..."
Yes. In The Trusted Agent 2026 awards: Marsh, Balham won Gold; Marsh, Little Venice won Gold.
