Trusted Agent profile · Aylesbury
★★★★★
262 reviews across 2 platforms
8-10 Temple Street, Aylesbury, HP20 2RQ
Williams Estate Agents's office in Aylesbury, at 8-10 Temple Street, is rated 4.4 out of 5 across 262 reviews on two platforms, including 241 Google reviews rated 4.4.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
GoogleWe have just brought a bungalow through Williams estate agents Aylesbury. The agent who showed us the property was Steve Crick he was very helpful on the viewing day and also was a big help getting to completion. I wouldn't hesitate to use Steve Crick and Williams Aylesbury again if we are looking to move in the future. Many thanks Roger & Steve
1/5
GooglePossibly one of the worst services I have ever received!! On multiple occasions I have phoned up to view a property, they tell me they will get back to me by the end of the day. I chase two days later... same story "sill get back to you by the end of the day" chase again two days later... SOLD. Thanks for letting me know! Following that they put up a property on right move Monday morning... phone for a viewing and get told it was sold on Saturday (then why put it up on rightmove?). 10 minutes after the phone call they send me an email with a property alert of the same property. Phone back for clarification. Andy (guy who promises but never gets back to you) has no idea whats going on, promises to get back to me about it... as expected dead silence from him. Phone up following day to inquire, and informed that the property received an offer but vendor wanted to continue viewings. Book in to view on Saturday. Called Friday 4pm to confirm viewing. Turn up, noones there. Call office and I'm told the viewing was cancelled and the house was sold... Absolutely lack of communication from them! Worst possible service for an estate agent. Every other agent I have dealt with at least tells us if a viewing is cancelled.
Hi Louise, May I personally apologise on behalf of Williams Properties for your experiences, however your feedback proved invaluable and rest assured I have addressed your situation with Andy in my team. I also understand that he has personally apologised to you earlier today. As a result of your situation we have now put measures in place in order to avoid a similar issue occurring again. If we can be of any further assistance please do not hesitate to get in touch. Kind regards Darryl Williams
5/5
GoogleI put my home on the market with Williams on the 26th July and sold on Friday 31st July . 1st class service from Tom Hinds, fast, friendly, professional and kept me informed at all time even out of hours Tom was there for my questions. Would highly recommend them .PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotVery good experience with William…
Very good experience with William Properties. All team members were helpful and amazing. Tim, Aimee, Nicola, Jasper Sarah and Natasha brought all efforts to help purchase completion.
1/5
GoogleDealt with Williams for three years, Pauline was rude, unhelpful and pushy. Property had number of issues which were never sorted. Was left with no heating for nearly a week over new year as was told by Pauline wasn't possible to send someone out, only to be told otherwise by the repair man who came out. Would NEVER use this estate agents again.
5/5
GoogleCharlotte was so helpful in arranging viewings that fitted our criteria. She arranged them all really quickly and we viewed 3 lovely properties but unfortunately not available when we were in a position to buy
5/5
GoogleI have to say the team at Williams are brilliant. Our move should have been easy, however it was far from it for reasons outside of ours (or our buyers) control. Darryl, Tom and the team we're fantastic and I can't recommend them highly enough. Thank you for your patience (with us!) and your diligence (with them!)
5/5
GoogleOutstanding service from Billy Trafford, from finding a property until completion Billy has been tremendously helpful and resourceful, we are so grateful for all the assistance we had from him. Great Asset to their team at williams, We can recommend Billy and William Properties to anyone.
5/5
GoogleMove over Estate Agents of Thame, Williams properties are coming. After over 5 months on the market with viewings dwindling fast and 2 Estate agents later, I instructed Williams properties after Aimee Cox introduced herself at my door. Aimee spent over 3 hours photographing my property adjusting furniture to showcase it in its best light and hit the ground running with endless viewings. They very much delivered what they promised. The whole team went way & beyond, if they were not driving the prospective buyers around the area showing them local walks they were working out of hours to get the deal done. I was always greeted with a friendly voice when calling and this is an agent that calls you back when they say they will. Thank you to both Aimee's, Charlotte & Harry you truly are the A team . If you want an Estate Agent that stands out from the rest and practice's what they preach contact Aimee Cox and I can guarantee you will not be left disappointed.
5/5
GoogleTim at Williams Properties was a great help when we purchased through Williams Properties, he was always available and had great local knowledge. Tim along with all the team at Williams properties were wonderfully helpful when our chain became an issue. If you can find a property through them you really will get a good service.
5/5
TrustpilotAfter deciding to sell our home a year…
After deciding to sell our home a year ago, we worked with three different agencies, Williams was the last one, and without a doubt, the best!
1/5
GoogleI do not recommend.. I have not heard from any agency that I am obliged to show up for the viewing of a house together with my husband. I went to see a house, I missed work and I went with the children after me so that I could not see the house (the reason being that my husband is not present) ... Lack of professionalism and especially from the manager (a blonde lady with short hair) ... Dear lady, I recommend a visit to the doctor ...
5/5
GoogleFantastic service from start to finish. Firstly a mention about Warren, he was very professional and pro active in getting the property on the market. I found him easy to deal with and communication was smooth and prompt whether that was by phone, email or in person. Harry the sales negotiator was also a pleasure to deal with. I was kept informed with everything that was happening at all times. I was very happy with the price I got for my property and I can say that both Warren and Harry had a big impact in achieving this. I would recommend the pair of these gentlemen to anyone wanting to sell a property. Another great feature is the ‘property file’ the agents give you. This allowed me to see all of the scheduled viewing details and also to see the feedback. All in all a 10/10 service and would highly recommend this Estate Agent to anyone. Warren and Harry, thanks once again!
5/5
GoogleWe recently purchased a property thru Williams properties. They provided us a fabulous service. They also provided an excellent mortgage advisor, when ours were not able to help. Very prompt replies and helped a lot to speed up the process. Entire team was very helpful. A very special thanks to Aimee, without her this purchase would not be possible.Thanks.
5/5
GoogleI wish I could give more stars to Williams Estate Agent, especially to Aimee Cox. She was amazing with first purchase in 2019 in Buckingham Park, and now when as of personal circumstances I was looking for the property on my own with limited budget. She took me for the viewing into one of the properties in Bierton, knew exactly what I needed and supported me through the whole process. Three months later I moved into this great place with fields for my doggies. Aimee can't thank you enough. Alicja, Biscuit & Honey
3/5
GoogleNice people however felt they overvalued and negotiations went flat
5/5
GoogleA great team in place, everyone works well together. Special shout out to Amy who went over and above in helping our sale & dealing with all the niggles that come with that
5/5
GoogleThe service we received from Charlotte S. was awesome. Charlotte is particularly able to identify and meet the needs of her clients. Her human relationship is amazing - she's a star 🌟. …
4/5
GoogleUsed Williams to sell my property. Overall we were very pleased with the service, and particularly with the very good price they secured for us. Communication could have been a little better, because there were times when we didn't know what was going on. Aimee was a delight, and Daryll led a professional team. We would definitely recommend.
5/5
GoogleFlawless experience with Williams Properties. Highly recommended. I wouldn't hesitate to use them in the future. All members of staff are knowledgeable, professional, friendly and get back to you quickly. Charlotte in particular was amazing! She spent so much time and effort calling people, arranging viewings, re-negotiating and answering all emails with detail and speed. We spoke nearly every day to keep informed. She went above and beyond, exceeding every expectation! First class service all round.
5/5
GoogleI have rented through Williams for the past 3.5 years. Pauline has been absolutely great in dealing with all aspects from start to finish. Could not recommend them enough and would like to thanks Pauline for the great service she has provided!PositiveResponsiveness, Professionalism
5/5
GoogleSold my property through these guys, and they were incredible start to finish. Always available whenever i called, were polite, professional and efficient. By the end of the process we had got to know the whole team, and they were always happy to talk about your day, what you're up to at the weekend etc, which was pleasant rather than just making the whole thing purely a business transaction! The house selling was also great, they only brought relevant buyers to view to prevent time wasting, and sold the property in a timely manner. Thanks so much Williams Team !!
5/5
GoogleWe are currently in the middle of buying a dream home with the help of Charlotte and couldn't be more pleased with the process. She is knowledgeable, caring and professional. We like her personable nature and think she is so different from the clichè agents. She really tried to find us the best possible property and her contact and attention didn't stop at the acceptance of our offer. She was really lovely to us and made the whole experience really pleasant 😊
4/5
GoogleAfter a slightly shaky start on the property description Williams Properties managed a very complex sales chain and kept me up to date on progress throughout. Particular thanks to Stephanie Bulger who was tenacious in her determination to see this one through - and always polite and great to deal with on the phone. Many thanks guys. John.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Williams Estate Agents's Aylesbury office has 262 reviews across two platforms: 241 on Google, 21 on Trustpilot.
Williams Estate Agents Aylesbury is rated 4.4 out of 5 across all 262 reviews, and 4.4 out of 5 on Google from 241 reviews.
Williams Estate Agents Aylesbury, 8-10 Temple Street, Aylesbury, HP20 2RQ.
