1/5
Trustpilot"Scum in Southcourt" - Pauline
Was called scum on the phone by pauline, unless you like being dominated like that kind of thing...it's not for me.
Trusted Agent profile · Aylesbury
Williams Estate Agents Aylesbury reviews
★★★★★
262 reviews across 2 platforms
8-10 Temple Street, Aylesbury, HP20 2RQ
Williams Estate Agents's office in Aylesbury, at 8-10 Temple Street, is rated 4.4 out of 5 across 262 reviews on two platforms, including 241 Google reviews rated 4.4.
Reviews
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe can’t rate Williams enough Aimee Cox and all her team have been amazing from start to finish we have sold 2 properties in the last 3 months and had them on with another company who didn’t have any interest before! 100% would use them again. The team are professional , reliable and so amazing at what they do! Thanks so much to you all very satisfied.
5/5
GoogleWe strongly recommend Williams to sell your property, dealing with Liam and the team has been a pleasure. We have been kept informed throughout and have felt confidence in their professionalism and knowledge. Thanks to all.PositiveProfessionalism
5/5
GoogleCharlotte was absolutely amazing. So friendly, genuine and really helpful. Thank you so much Charlotte!
1/5
TrustpilotNot great in our opinion
Not great in our opinion, we profoundly regret using them.
5/5
GoogleCharlotte was very helpful and friendly at same time very professional as well. Would definitely recommend her.
5/5
GoogleVery friendly helpful advice and support . Many thanks Amy and Charlotte .
1/5
TrustpilotVery poor communication.
I didn’t use these directly but they were involved in a chain I was in. They were at the bottom end. Very hard to get an update on the buyer on the property they were selling from my agent. This went on for weeks.
5/5
GoogleWe used Williams to sell our home and the person we dealt with (Billy) was brilliant. Unfortunately the back of office (once the house has sold side of things didn't seem to be there so it was both a pleasure and a shame to speak to Billy so often) 5* all the way but only if you have someone like Billy who will chase things up and keep on top of things for you.
5/5
GoogleI would highly recommend this estate agents, for many reasons. When we first went on the market we were with another estate agents, we didn't have many viewings and could not get a response from them when we called to get updates. So we decided to change to williams earlier in year within a week we had a viewing booked and then another one the week later but unfortunately covid happened and we were all in lockdown. When we came out of lockdown the viewings started to pick up again and we managed to sell our property. The staff at williams go above and beyond, they are friendly and professional. They know who you are when you're calling, which was fantastic as I felt like I knew the team although I hadn't met the majority of them in person. If someone isn't available they would always get back to you on the same day. We had some issues on the day of moving and if it wasn't for Darryl chasing between the two solicitors we could have been homeless for the night but he made sure that our sale went through and also got ollie to meet us at the property with the keys so we were there in time to let the removal companies in. I am so very grateful for this outstanding service. I also want to say that if it wasn't for Tim we wouldn't have viewed our beautiful new home and not only that on the day of the move when everything was so stressful he still managed to make me laugh. Thank you! I can honestly say that if I moved again that I would definitely use williams again without a doubt!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWilliams were great to work with for the sale of our family property. Aimee and Luke did a great job of moving quickly with the sale and they were great on communication. They also kept to everything we discussed before, during and after the contract. Everyone from the Williams office is friendly, polite and approachable and I would highly recommend them. Great service.
5/5
GoogleWarren has been brilliant in the sale of my mother house
5/5
GoogleBought our property through them Tom was dealing with our buying.Excellent customer service, prompt response and very helpful guidance throughout the process. Helping and friendly staff.Tom went an extra mile to help. very very very happy with them.Definitely recommend.
5/5
GoogleI highly recommend Williams Estate Agents in Aylesbury, very helpful staff and we are very happy in our new home, thank you!
5/5
GoogleI've had dealings with both lettings and sales and I must say Pauline and the team have always been very professional and proactive. An absolute pleasure.
5/5
GoogleMy property had been on the market with another agent for several months. I had 1 viewing in October after 4 months. Then nothing. So in March I decided to try Williams after they were recommended to me. Met Aimee at property and within 2 weeks had a buyer. Tom dealt with the sale. Always answered phone calls etc. Have just completed and very pleased and relieved.
5/5
GoogleWent through Williams to get my first flat. They where all very helpful, kind and guiding. Tim especially helped me a lot with the final push as he understood I was extremely keen on the flat and he knew I didn't want to lose it. He was especially helpful with my nervous and anxiety when it came to putting the offer in as he understood how nervous I was with buying my first flat and helped guide me through it. I would definitely recommended them to any one looking to buy, sell or rent, Because of them I was able to have my first Christmas in my New flat.
5/5
GoogleOutstanding service from start to finish. Advertising is swift and comprehensive. Communication was excellent talking me through each stage of the process. Would highly recommend Williams to anyone that wants an easy hassle free sale.
1/5
GoogleReally unhappy with the service received. Pauline is the most unhelpful, rude and dishonest person in the market I've deal with so far. Make yourself a favour and go to any other estate agent
5/5
GoogleAn absolute pleasure to deal with from start to finish. Helped us overcome various issues with our property purchase. In particular Williams played a vital role in getting our purchase over the line when solicitors were dragging their feet. Really helpful and pro-active staff. And importantly their communication was always swift and clear. A big shout-out to Harry, Ceinwen and Darryl in particular. Would 100% recommend.
1/5
GoogleI made a call to arrange viewing for a potential property to rent. The agent wants to meet up with the applicants in person arranging the viewing. Fair enough but they refused because the agency wanted to bring my partner over form Ireland and see both of us in person to arrange a viewing. Why this bureaucracy? Seems they have lot of time to waste. . Please consider reviewing your policy and treat each cases by its own merit.
5/5
GoogleJust wanted to thank Williams properties and Pauline in particular for all the hard work she has put in regarding my mothers rental property in Aylesbury. Suffice it to say Pauline recouped all rental monies owed to my mother under very trying circumstances for which we are very grateful.
1/5
GooglePainful,Awful , Hope to never deal with again. The house we purchased was unfortunately on the market with William's Property's and up to the point of putting in the offer they were fantastic but straight after offer accepted i had to chase every day, requested water was on but when i went 1 hour trip it was not on , had to come back again , constantly chased listing many points but would come back with an answer to just one. Personally think they knew about many issues with the house but just took a blind eye to it. I even on completion did not have all my keys !! they had to get them shipped from the owner. why not have them before hand (the house was on the market for ages) if/when we sell wont list with these guys .. maybe ok if your selling but buying i felt like i had to chase daily. and never got any answers and yes i know they work for their client but when im parting with close to 500k i expect some kind of professionalism !!!
5/5
GoogleWe have been delighted with the service that we received. The initial contact was good, we met Rhianne at the property that we wanted to let out, she came prepared to photograph, agree rate, she provided us with good literature about the procedure, contract etc. From the beginning of the process we had two very helpful people to deal with us and who phoned us regularly. We were updated and consulted on perspective viewings. Rhianne found us a great tenant and Pauline dealt with all the contractual obligations, arranged all the necessary paperwork, contract and tying up the loose ends. we would highly recommend Williams
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Williams Estate Agents Aylesbury
How many reviews does Williams Estate Agents Aylesbury have?
Williams Estate Agents's Aylesbury office has 262 reviews across two platforms: 241 on Google, 21 on Trustpilot.
What is Williams Estate Agents Aylesbury's rating?
Williams Estate Agents Aylesbury is rated 4.4 out of 5 across all 262 reviews, and 4.4 out of 5 on Google from 241 reviews.
Where is Williams Estate Agents's Aylesbury office?
Williams Estate Agents Aylesbury, 8-10 Temple Street, Aylesbury, HP20 2RQ.
