Taylors Estate Agents Aylesbury reviews

★★★★★ 1/5

Trustpilot

Booked to view a property in bradley…

Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple

Mr · 3 September 2024

★★★★★ 5/5

Google

If you a Tenant and want to be looked after before and during your tenancy, then Taylors Letting Agents in Aylesbury is where you should start looking for properties.

Joao · 25 August 2022

★★★★★ 5/5

Google

Jake was extremely helpful and went above and beyond to help push the sale through. Jake was very professional and I wouldn't hesitate to use Taylors again. This was my daughters first purchase and Jake made it run very smoothly.

Alison · 25 August 2020

★★★★★ 5/5

Google

Mo, Craig & colleges, From day one when it was Mo who was my main point of contact, he & his colleges have been completely professional at all times & have managed to sell a difficult property for us. I will of course recommend Mo & colleges to my friends in & around Aylesbury. Thanks again Mo & co. Alan Kinch (re. 54 Florence Court)

Alan · 25 August 2023

★★★★★ 5/5

Google

I found Akhtar & the lettings team very helpful, knowledgeable & keen to find properties that matched my criteria. Would recommend. Andy

Andy · 24 July 2025

★★★★★ 2/5

Trustpilot

Bedminster office

Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.

Rosemary · 9 July 2025

★★★★★ 5/5

Google

Mo from the very beginning, was incredibly professional and attentive. He took the time to understand my needs and preferences, and so I did not feel pressurised which made the whole process much smoother. His communication was excellent; I was kept updated every step of the way. I was particularly impressed by their knowledge of the local market, which helped me. I highly recommend Taylors Aylesbury to anyone looking to buy or sell a property.

Balqees · 10 October 2024

★★★★★ 5/5

Trustpilot

Taylors helped us find a new home in Bicester

Taylors helped us find a new home within a short space of time. They are friendly and supportive. The home-finding process was user-friendly and less tedious than other property agents. We recommend them to anyone looking for a place to rent or house to buy as they are doing a good job. Thank you, Rebecca for your great help and support in finding us a new beautiful home.

George · 16 January 2025

★★★★★ 5/5

Google

I was looking for some advice to rent and spoke to a lady called Aakifah, she was really helpful and provided me with all the advice I needed. Great service!

Uzy · 29 March 2025

★★★★★ 1/5

Google

If there was a none star rating this would be my option, as the branch manager is completely useless and passes the buck over to other people and lie about getting things done. I would stay away from this company

Lyn · 2 November 2024

★★★★★ 5/5

Google

We used Taylor's for 4 years as the agents to manage our property. They were excellent, very efficient, friendly and were good to me as landlord and also my tenants. I felt I really trusted them to ensure my property was being looked after by tenants and safe for them to live in. The the first year I let property out I used a different agent and did not revive a good service, , i was at point after that experience of not letting anymore . Thank goodness Taylor's demonstrated a very different and professional service. I have only stopped letting through them as sold house. I would thoroughly recommend using Taylor's.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 25 August 2021

★★★★★ 5/5

Trustpilot

I have been renting through this this…

I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.

MR · 10 January 2025

★★★★★ 1/5

Trustpilot

Avoid!

If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.

Jane · 28 May 2024

★★★★★ 1/5

Google

Extremely disappointed . Lesley Chalmers was dishonest and discriminating towards us ,she went behind our back and when we confronted her she was rude and lied to us .NegativeQuality, Professionalism

Barbara · 25 August 2021

★★★★★ 5/5

Google

A super team. Who made getting a place setup from the other side of the world possible. So very willing to go the extra mile. all with a smile and cheerfulness that makes it all so very easy

Neil · 26 August 2017

★★★★★ 5/5

Google

Today we are in our new home thanks to Taylor's! For which Kyle has special merits and has done his best to be so happy now!Highly recommended Kyle if you need the best property emidiatly!

Zhivko · 26 August 2019

★★★★★ 5/5

Trustpilot

Rent out my property through Taylors…

Rent out my property through Taylors Country Wide and Nathaniel has been most helpful and efficient when dealing with a property repair.

Gary · 18 September 2024

★★★★★ 1/5

Trustpilot

Avoid, none professional

If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.

Sanchausis · 13 April 2025

★★★★★ 1/5

Trustpilot

* AVOID as much as possible!

* AVOID as much as possible!Regret having had anything to do with the Downend branch.So many times they agree with you on something on the phone, but then deny it completely. Terrible service for our check-in, check-out and any communication about ending the tenancy.** DODGING a lot!I used zero deposit and they used COUNTRYWIDE to do the check-in and check-out report. The check-in report was concise and had super low-quality pictures and general comments while at the checkout they did a comprehensive bit-by-bit report with loads of dodgy comments on issues with furniture that existed before! Even of the things that were not mentioned in the check-in report. They tried to make a big claim for a deposit based on this!

Arash · 29 February 2024

★★★★★ 5/5

Trustpilot

Thus far- happy with the experience in working with Natalie

Thus far we are very happy with the care and attention that Natalie from TaylorsCountrywide Oxford has provided. When faced in taking over the Agency of a flat with sever mould problems, which has been ignored for months by the previous Agency- Natalie jumped in to move things forward with the landlord and get things fixed. The problems are not fixed as of yet- so I am hopeful, but cautious in waiting for the problems to be fixed. She has been kind, attentive and understanding as we have worked with her. We are so very thankful to have an Agent who seems to care to take care of us at the renters and the landlord.

Paige · 14 February 2024

★★★★★ 1/5

Trustpilot

Where do I start? Dreadful people.

Where do I start? I rented an apartment from the Bedminster branch, and it was an unbelievably awful experience from beginning to end. They lied about the opening inventory, there was no hot water or heating for most of the tenancy period (and they literally couldn't even be bothered to reply, let alone sort the problems out), they lied about damage caused when I left (which I did not cause), and now they refuse to communicate with me regarding the return of my deposit. Needless to say they are also withholding my deposit with no legitimate reason whatsoever. It would be really difficult to find a worse company to deal with. They treated me shockingly badly, lied through their teeth, and are trying to steal my deposit. Just awful. Avoid at all costs. UPDATE: 3 months later, I opened a dispute with Taylors via MyDeposits and submitted my honest evidence to counteract their lies and today received the deposit refund in full. Keep evidence of everything Taylors tell you (they WILL lie later on), take photos of everything, take videos of everything..... eventually, you will get your money back from these rogues (as long as you are being honest).

Peter · 8 February 2024

★★★★★ 1/5

Trustpilot

oxford - Absolutely useless and infuriating

Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong

Katherine · 2 February 2024

★★★★★ 5/5

Google

Taylors Aylesbury provided the best service that we could have possibly hoped for when we were in the process of selling our flat. We had a stressful set of circumstances (in which Taylors were not at fault for) leading to a VERY lengthy process. We were assigned Mohammed Aziz as our selling agent and he did a fantastic job of chasing all parties, keeping in communication and acting as a go between providing honest and prompt responses throughout the ordeal. Again, thanks to Mo and team for everything!

Dale · 26 August 2019

★★★★★ 1/5

Trustpilot

GDPR Violations

The Aylesbury branch handled a single inquiry. They decided this was enough to add me to mailing lists and bombard me with spam. They have zero understanding of GDPR. Customers must opt-in for mailings. I never opted in. Their unsubscribe fails. The sending e-mail is not monitored either, so it is impossible to unsubscribe.I blame Countrywide - their owners, for inadequate oversight of their subsidiaries. Interestingly Countrywide fails to publish any public privacy policy. All major companies do so and include a clear e-mail where users can send in privacy concerns. This speaks volumes.Unless this gets sorted immediately I shall report them to the ICO where they may be subject to fines of up to 4% global revenues.

Verified · 26 January 2024