Alexander & Co Aylesbury reviews

★★★★★ 5/5

Google

Derek Turney has managed our property since we started renting out our house early 2019, to date. Throughout this period he has been extremely efficient in managing any issues that have since arisen. Derek is always quick to respond, and works well with all parties to resolve any outstanding problems. He's always polite, a good communicator and very reassuring for us as landlords, knowing that things are being dealt with in safe hands and in a professional manner. Overall, my husband and I have had a good experience working with Alexander and Co, and we would highly recommend Derek and the team for management of property lettings.PositiveResponsiveness, Professionalism

Catherine · 24 August 2022

★★★★★ 5/5

Google

In my search for a property, I came across Alexander and Co where I met two lovely souls, Karen and Olivia. These two were really helpful to me and within 2 weeks of meeting them, I was able to get a place. I will definitely recommend them to anyone in need of their services. You can always count on them. Thanks Karen and Olivia

Evelyn · 18 December 2023

★★★★★ 1/5

Google

Worst agency I had the bad luck to deal with. No one is taking responsibility for anything and the issues are getting bounced between team members. Their customer service is the poorest I’ve seen in my life and they just try to get money in their pockets without doing their job. Embarrassing

Simona · 26 March 2025

★★★★★ 5/5

Google

Through out the entire process of moving and all the paperwork Lara worked amazingly to make sure everything we needed was seen to. Every question answered. She went above and beyond in making sure we were happy. Even after the move, we have had a few issues in our new house and she has been an absolute star and has done everything she can to make sure we are okay. so this is a personal thank you to Lara for everything you have done for us! ❤️

Nicola · 13 July 2022

★★★★★ 5/5

Google

Alexander & Co professionalism was consistent. Their reliability was crucial throughout the whole process. Special mention to Lara, we cannot recommend them enough if you are looking for a great agent! You won’t be disappointed.”

Tatenda · 26 March 2025

★★★★★ 5/5

Google

Highly recommend, Lara Wadey was fantastic and could not do enough to help us achieve, what we were looking for! Great customer service and fantastic place to use to help us find our next home.

David · 26 March 2025

★★★★★ 5/5

Google

We have just bought a house listed through Alexander and Co. All the team were always helpful - Harvey was a pleasure to work with and nothing was too much for him. Thank you for the help on getting the purchase/sale over the line.

Peter · 10 December 2022

★★★★★ 5/5

Google

Just would love to show my appreciation and thanks to the one and only Ann-Marie! Every time I speak to her I picture the pop star! Haha. We have been renting at our property not far off three years now in Aylesbury! If we ever have an issue she’s on it straight away! Ann Marie is always so polite and I always wait for her to finish ‘properly management, Ann Marie speaking’ I then say,. ‘Hiiii it’s stacey, again! Your number 1 fan’ She’s great at advice a good listening ear particularly where I’ve been stressed and she’s so understanding. We are young renters learning lots and hoping to buy our first place next year Tom and I, and she’s been nothing but supportive I feel like I have known Ann Marie for forever! She is an absolute asset to the team! I enjoy being able to update her with pictures of Ollie and ebony my two kittens as she is a fellow cat mumma too! Keep up the good work lovely lady you always make me smile and laugh even on a bad day!we are grateful and thank you to you always for your invaluable support. Best wishes! Stacey & Tom Aylesbury x x

Stacey · 8 June 2022

★★★★★ 5/5

Google

Matt, Mark and Marcus have been so very helpful in the marketing of our property and getting good offers in quickly. They were professional and worked so hard to meet our time frames. I would recommend Matt and the Aylesbury office of Alexander and Co without hesitation.

Jennifer · 13 July 2022

★★★★★ 5/5

Google

My wife and I are indeed great full to have met Karen. From the first call she was patient and listened to our request and delivered as agreed, she always send updates and gives advice whenever needed. Karen you made our house move easier and we will always be great full for that. A special thanks to Ella our property manager as she has helped us with the move-in details. Bravo! Team Alexander & Co Aylesbury.

Moses · 10 November 2022

★★★★★ 5/5

Google

Huge thank you to Angela Leonard who was so helpful with managing a chain of 6 of us 😳. She kept in contact and liaised with all individuals involved and went above and beyond to help . Very friendly proactive lady who I can’t thank enough ! Keep up the good work Angela 👍👍👍👍👍

Teresa · 8 June 2021

★★★★★ 5/5

Google

Alexander and Co provided excellent assistance, particularly thanks to Lara’s support. Highly recommend their services!

Noel · 23 September 2024

★★★★★ 5/5

Google

Fantastic Agency. Absolute pleasure from start to finish. A huge thank you to Olivia (Aylesbury) and Zyreen for the prompt follow ups and seamless service.

Amanda · 26 March 2024

★★★★★ 5/5

Google

My experience with the lettings team in Aylesbury has been first class. Karen was always keeping me up to date with available properties and Monika was very flexible at getting appointments that suited me (and not necessarily herself!?). Special mention to Lara, who couldn't have done anymore in terms of getting me accepted for a property that really worked for me and gave me some excellent advice along the way. This team are first class.

Ben · 10 November 2022

★★★★★ 1/5

Google

They are the most dreadful company to rent from AVOID, AVOID, AVOID. They refuse to get the landlord to do repairs....... their trick is to keep getting trades to come and assess the job and then do nothing. I have lived with rats that came threw holes from outside where the pipework was not concreted in. I actually saw. A little brown head one night I was cleaning my teeth. I requested the work to be done they sent a 6'5" 25 stone bloke around as soon as he heard the word rat he ran into my bedroom and got hysterical (nearly knocking me over) w hailing I don't do rats I don't do rats. I ended up buying foam filler and doing it myself. Work that took 18 months to never Ripped felt in porch ?..... had to keep buckets to catch rain Broken extractor fan on kitchen cooket No extractor fan in bathroom Three doors to big wouldn't close One bedroom rotten with mould ( needed medication for continual chest infection) Floor not nailed down properly (fell twice) Said they would replace garage door to get me to rent ( I'm a psychologist and have to keep records for 6 years) then refused to do it..... I HAD TO LEND LANDLORD £1000 and let him pay me back over a year???? Put up rent £200 a month, said they would do repairs....... nothing for 3-4 months when I moaned I got ...KICKED OUT.....,.section 21 was served. It goes on and on and the Lettings Manager..a man......is a nasty misogynistic excuse for a decent human being. They didn't notify me of an inspection, the person barely knocked and then came in...... I had just got out of the bath.,,,,.. thank goodness it was not a man My stay there was obtrusive hell. This is the sort of place to send someone you dislike too.,,....., then you can sit back and watch them suffer NEXT EVIL UNBELIEVABLE CHAPTER.....Update I moved out end of July...., 3rd of September received a court order ASKING ME TO LEAVE ...... 7 weeks after I had left and asking me to pay court fees of £425. I of course had it put aside ......I can prove where I live. Not only are they spiteful but pretty stupid into the bargain. Watch this space the outcome of the idiots is to follow.

Astra · 8 October 2023

★★★★★ 5/5

Google

First time renting our property and Alexander & Co have been brilliant, explaining everything throughly and communicating quickly to find us some lovely tenants, would highly recommend Andrew and his team 😊 …

Laura · 26 March 2025

★★★★★ 5/5

Google

Used this Company for years now as letting agents and when the time came to sell instructed Matt, Marcus and his team. Really good service and communication from them throughout. After several viewings secured two great offers. Thoroughly recommend them.

Stuart · 31 January 2023

★★★★★ 5/5

Google

Just moved into a rented property with Alexanderco. Lara Wadey was from the company was such a great help from start to finish. Made the process stress free. Thank you Amazing work.

Thomas · 26 March 2025

★★★★★ 5/5

Google

During a recent search for a rental property, Thiago-(Aylesbury @Alexander &co) was really helpful in suggesting different options and walking me through the application process for my chosen option. He went out of his way, working outside his working hours to assist. A credit to his parent company.

Robert · 26 March 2025

★★★★★ 5/5

Google

Matt and the team went above and beyond to get my sale through. Cannot recommend them enough! I will definitely use Alexander & Co again in the future if I ever have the need to sell again.

Claire · 9 April 2023

★★★★★ 5/5

Google

I have been using this agency for many years to let and manage my property in Wing. They provide a very efficient service. In particular I would mention Ann-Marie and Andy who have been managing my property. They have been extremely helpful, very prompt to respond to queries and provide effective and timely management of any issues. Other members of the team who I have dealt with on occasion have also been very helpful. Overall, a great service. Would definitely recommend.

Sujit · 12 July 2023

★★★★★ 5/5

Google

We have been renting with this company over the past 5 years. That have always provided great service and dealt with any issues promptly. We recently purchased our first home with them and we can’t thank them enough for the support the y gave throughout the process. We would particularly like to thank Angela, Sonya and Matt for their hard work. From our experience, we would definitely recommend for either rental or selling/purchasing with them.

Stuart · 8 June 2022

★★★★★ 5/5

Google

I strongly recommend Alexander & Co they are always professional in dealing with my queries and providing timely responses. Frida has been exceptional in dealing with my enquiries always following up to ensure timely delivery of maintenance to the property. It’s such a delight having Frida as a point of contact who is always proactive in getting a response and follow up in place. I never feel out of date with progress made. Thank you for all the professionalism and excellent work you carry out daily.PositiveResponsiveness, Professionalism

Brad-Leigh · 24 August 2021

★★★★★ 5/5

Google

When we started letting out my wife's new flat our concern was to have good tenants who would look after it and an agent who would take all the hassle off our hands. Now that we have the flat back for our own use we can reflect on our experience. The team at Alexander found 2 tenants over 3+ years and took care of literally everything. We did our bit and got any niggles sorted quickly and our tenants handed back a near perfect property. Everyone at Alexander did us proud, our main contact being Amy Callcut who is friendly, efficient and thoroughly professional as a property manager. I work in Quality Management where customer focus is key and I can unhesitatingly say that these folk tick all the boxes. Sincere thanks to Amy and the team.PositiveResponsiveness, Professionalism

Greville · 24 August 2021