Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic customer care, consideration and service from Alexander & Co.In particular we'd like to thank Ann-Marie McQuillan for looking after us for a significant portion of our tenancy, dealing with any issues we had promptly and always with a smile.
J · 26 January 2024
Agent replied · 23 August 2024
Dear J Mccarter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI cannot recommend Alexander and co enough! Matt and the team were amazing - from helping to sell our house, explain everything we needed to know (having previously bought a new build as first time buyers), and helped us find our new dream home! They were great at chasing everything and helping us complete on time. A lovely, friendly, professional team!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 24 August 2021
Agent replied · 8 June 2023
What a lovely review of your dealings with us all at A&Co. We all do care about the clients experience when selling and buying their properties through us. Kind regards Matt
★★★★★ 5/5
GoogleAnn-Marie has been amazing with any issues I have raised, going above and beyond to get the right people allocated to the job. I have only amazing things to say through the years she has been overseeing my tenancy. A true credit to the Alexander&Co Team!
Ed · 8 August 2023
Agent replied · 29 August 2023
Hi Ed, thank you for your kind words!
Many thanks, Ann-Marie.
★★★★★ 5/5
GoogleAll the staffs were professional and very helpful all through,right from when I first made enquiries about the property till when I moved in, Olivia Laine and Zyreen Jabreen were both exceptionally good. Well done to you.
Ufuoma · 25 February 2024
Agent replied · 23 August 2024
Thank you Ufuoma for your comments. The team were delighted to support you and we hope you enjoy your new home.
★★★★★ 5/5
GoogleIf you found yourself around Aylesbury ask for Lara Wadey she is excellent at her job, on time, 5 stars presentation, full of life, budget planning assistance with great follow up and after service support.
Samuel · 16 December 2025
Agent replied · 15 January 2026
Dear Samuel Oguntimehin
We greatly appreciate your 5-star review and the time you took to share your experience with Lara. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Tiago. You been really helpful and you made everything easy.
Melvin · 26 March 2025
Agent replied · 26 March 2026
Dear Melvin Sannoh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googlea very good agency in my opinion, with a very good and understanding team, in one week I managed to rent a very nice flat, Lara Wadey was my guide and helped me a lot because I'm not a very good speaker of English, but she understood me perfectly and helped me from beginning to end and to any problem she answers and puts me in contact with the responsible people, the best guide to the best agency
Adrian · 29 June 2023
★★★★★ 5/5
GoogleFrom start to finish with the sale of my property Matt and the team have been impeccable with their service.
I have dealt with other estate agents in the area before and its safe to say Alexander & Co really are miles above the rest.
I can’t recommend enough! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
David · 24 August 2022
Agent replied · 8 June 2023
The team and I appreciate your honest feedback, considering you have dealt with other agents in the area. I aim to ensure we deliver a professional service at all times. Kindest Regards Matt & the Team
★★★★★ 5/5
GoogleI have been working with Ann-Marie for a number of years letting my property in Aylesbury. Ann-Marie is always efficient, very knowledgeable and great at communicating. Living outside of UK she makes the process very easy and is a pleasure to work with.
Dan · 15 August 2023
Agent replied · 29 August 2023
Ann-Marie is an absolute star. The whole team at Alexander & Co thank you for taking the time to review our service.
★★★★★ 5/5
GoogleWe just moved into our first home and Alexander and Co have been so helpful throughout the process. I can't thank them enough. Special thanks to Karen and Amber for helping us get settled
Bradley · 25 February 2024
Agent replied · 23 August 2024
Thank you for your comments Bradley, and we hope you enjoy your new home.
★★★★★ 5/5
GoogleWith previous negative experiences with many estate agents, I was dreading finding a new home. With Alexander and Co, especially with the help from Karen, she helped me find the perfect place. She was on hand to answer any questions, sent me properties which matched my requirements and genuinely cared about helping me in what can be a stressful time. Amazing properties and perfect customer service.
Lucian · 20 November 2024
Agent replied · 11 December 2024
Dear Lucian Defoe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt has been a good and wonderful experience with Alexander & Co Aylesbury. Olivia and Ann-Marie were wonderful and made the process so seamless for me. They were also available each time I called and needed help. They kept to there words and at the exact date, I had all paperwork and keys released to me. I will surely recommend Alexander & Co to my friend for their house letting. Once again thank you Olivia and Ann-Marie
Eloho · 9 May 2023
★★★★★ 5/5
GoogleI cannot recommend Alexander & Co. Aylesbury enough.
From the first interaction I knew this would be a better experience than a ‘National’ estate agent in the same town. Once engaged with Andrew and Karen the whole process was seamless, from assessing the property to marketing it, the guys took care of all of it and within a week we had a significant amount of viewings with several offers.
Using Alexander & Co managed services was also excellent. We had a ‘tricky’ tenant however the whole process of managing this was dealt with by Amber. Amber is a credit to Alexander & Co, nothing was to much hassle, she would update me at every point in time whilst her knowledge of the process was a massive help.
All in all, I could not recommend the team enough, fantastic people who care and take pride in what they do whilst keeping the lines of communication open at all times.
A BIG thank you from me to the team, you are brilliant 👏
***Updated***
Having now converted one of the rental properties into a sale I wanted to update this review. The sales team have been outstanding, much like the rental team. Nothing was too much for them with a difficult sale and the flexibility they offered saved the sale! Great service from Matt & Marcus.
Harvey was simply brilliant managing what was a pain if a solicitor! His approach to manage a difficult situation to a welcomed outcome was great, communication was exceptional and nothing was too much trouble - Sincere thanks Harvey, not sure we would have got this sale over the line if it wasn’t for your determination!!
Alexander & Co. Aylesbury, simpler fantastic service from start to finish 👏👏
Matt · 9 January 2023
★★★★★ 5/5
GoogleI was refused a mortgage by two lenders because of an escalating ground rent clause within the lease. Ground rent is a stumbling block for purchasers of leaseholds. I wish I had thought to contact the estate agent when I was left in limbo by my lender, as they speak directly to the seller. The team at Alexander & Co. kept me informed of what was happening all along and soothed my frazzled nerves. Their property listings are more transparent than those of the other estate agents I dealt with.
Justin · 25 February 2024
Agent replied · 27 December 2024
Dear Justin Gowers
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe bought our first house through the Alexander @ co and Completion has done few day’s ago. All the way of this journey we had a outstanding experience with them . Special thanks goes to Charlotte Perry who’s gave us a efficient and exceptional service. She’s amazing. Highly recommend Alexander co - Aylesbury team .
Mahesh · 26 March 2025
Agent replied · 11 December 2024
Dear Mahesh “gallage” Gallage
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had the pleasure of working with Alexander & Co, and our experience couldn’t have been more positive! A special mention goes to Karen, who was absolutely fantastic throughout the entire process. From the very beginning, she was approachable, professional, and incredibly supportive, making what can often be a stressful experience feel smooth and straightforward.
Dasantha · 26 March 2025
Agent replied · 27 December 2024
Dear Dasantha,
Thank you so much for your fantastic 5 Star review! We're so glad to hear Karen was fantastic!
Kind regards,
Abby
Customer Care
★★★★★ 5/5
GoogleI have been renting my property via Alexander & Co for a few years now, and they provide a great service. My property manager Amber has been brilliantly helpful looking after the tenants and my property. I would highly recommend using them.
Emma · 15 June 2023
Agent replied · 26 July 2023
Thank you for your 5 star review on Amber's service to you, Emma!
Kind regards, Ann-Marie.
★★★★★ 5/5
GoogleI highly recommend Alexander and Co. Marcus has been amazing and went above and beyond with his help. Always very kind and professional.
Thank you to Harvey and Matt also for their help for such a smooth and quick process.
Thank you again to you all.
Sandy · 8 February 2023
Agent replied · 8 June 2023
What a lovely review from you Sandy. Marcus and the sales progression team provide an unparalleled service for both buyers and sellers, guiding them through the conveyancing process. In this particular case we all worked hard together and managed the sale through to completion, 23 working days from receipt of draft contract. Thank you again Sandy.
★★★★★ 5/5
GoogleAlexander and Co have always provided an efficient service over the years, having used them for my property rental in Aylesbury for a number of years. Friendly staff and reliable with regular email and phone call updates as necessary. Valuable and useful information offered along the way. Thank you all for a great service.
Jacquie · 26 March 2025
Agent replied · 27 December 2024
Dear Jacquie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust a quick note to say thank you to Linda Clarke, the Sales Consultant who showed us around the house in Belona Drive. She was very professional, sincere and friendly which made our viewing such a wonderful experience. Many thanks for your diligence and competence. That was well appreciated.
Dennys · 11 September 2022
Agent replied · 8 June 2023
Thank you for your feedback. Our weekend consultants put A&Co & customer service first week in week out.
★★★★★ 5/5
GoogleHi never left a review online for anything, but I feel like I have to just because how brilliant Alexandra and co have been helping me move from start to finish
Staff are so helpful and friendly they have made moving easy and stress free as this can always be a bit of a headache. I appreciate all the help they have given me especially Karen baker
Amazing
Thank you so much
Darren · 5 July 2023
★★★★★ 5/5
GoogleReally happy with the service provided! Lara and Tina were professional and prompt and very helpful. They communicated very clearly and managed to fit us in last minute which was very useful! Lovely people and great service 😊 …
Rabbit · 12 July 2023
Agent replied · 1 October 2023
Lara and Tina are so grateful for you taking the time to write to us.
★★★★★ 5/5
GoogleUpdated review at the end of tenancy.
Alexander & Co still get a 5* review.
Anne-Marie Kirby has been a wonderful property manager, dealing with queries or issues promptly and professionally. I highly recommend both her, and the company in general.
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Lara was fantastic helping us arrange the rental we wanted...and Amy (admin) was fantastic dealing with all the administration in a very short space of time.
Excellent service all round.
Edited to add:-
Now that we have been in the house a short while, would like to add that Amy (Lettings) has been superb in rapidly responding to questions/minor issues. Extremely happy.
Tamsin · 11 September 2022
★★★★★ 5/5
GoogleHad a great experience renting a property managed by Alexander & Co. They dealt with all issues promptly and very responsive on email and whenever I called. I was given back all my deposit within 7 days of moving out :).
A big thank you to Amber our lovely property manager, who was always helpful.
Thanks to Karen who helped us at the viewing stage
Farai · 2 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.