Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just picked the keys up for our first property. We tried a lot of the agents in Aylesbury and I have to say that from the start that Alexander and co where great. They contacted us very efficiently when a property came on the market, unlike some of the agents we registered with. Within 2 weeks we have secured the property and had the mortgage in place. I would really like to thank Angela in sales progression as she was amazing. She was so happy for us and she progressed things through very quickly. We have just picked up the keys and they included a goody bag with cleaning bits and pieces and a signed card from all the staff in the department. It is such a good service and I would highly recommend...
Charlotte · 8 June 2020
★★★★★ 5/5
GoogleOur property was rented out for a few years whilst we were abroad which Ann-Marie at Alexander & Co managed for us during this period. We were particularly impressed with her helpful and speedy responses to any queries, where the majority was dealt with professionally and efficiently to reduce any concerns we may have, especially considering we had time differences as an obstacle. Overall we recommend using Alexander & Co for future rentals.
Catherine · 15 August 2023
Agent replied · 29 August 2023
This is so wonderful to hear. Thank you for taking the time to review Alexander & Co. Ann-Marie is a super star.
★★★★★ 4/5
GoogleLara was so helpful and very patient with us during our move in process when we wanted to see our apartment a few times
Emma · 29 August 2023
Agent replied · 1 October 2023
Thank you so much for taking the time to tell us. Lara is fab.
★★★★★ 5/5
GoogleI will always recommend Alexander& Co Aylesbury estate agent. Lara wadey was amazing on her communication throughout the process. She made me sure I get everything sorted in the property. All in all I was pleased with her services.
ABDULLAH · 26 March 2025
Agent replied · 23 August 2024
Dear Abdullah Ali
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have been a landlord and tenant of A&Co as far back as when they were Hartwell estate agents. Over the many years and though many transitions I have found them to very helpful and genuinely caring in all they have done for me. Most recently they have supported me through the purchase of 2 buy to let properties. All members of the Aylesbury team were involved with these efforts with the greatest thanks going to Andy, Karen, Imtiyaz and Lara on the lettings and maintenance side. Plus Matt and Harvey on the sales side. On the financial side Sonya has saved me a vast amount of money obtaining the best BTL mortgage deals, even working up to the midnight deadlines to secure these. I cannot recommend and thank this team more.
Ian · 10 December 2022
Agent replied · 8 June 2023
Thank you for your feedback Ian. We are delighted working with you and have been pleased to be able to save you money, whilst also helping you grow your property portfolio. You are always welcome to our offices, and the kettle will be on for you! :-)
★★★★★ 5/5
GoogleWe have just picked the keys up for our first property. We tried a lot of the agents in Aylesbury and I have to say that from the start that Alexander and co where great. They contacted us very efficiently when a property came on the market, unlike some of the agents we registered with. Within 2 weeks we have secured the property and had the mortgage in place. I would really like to thank Angela in sales progression as she was amazing. She was so happy for us and she progressed things through very quickly. We have just picked up the keys and they included a goody bag with cleaning bits and pieces and a signed card from all the staff in the department. It is such a good service and I would highly recommend...
Charlotte · 2 January 2020
★★★★★ 5/5
GoogleAlexander and Co Aylesbury was very professional and made the whole process stress free keeping me regularly updated on potential houses to my requirement. I would also like to thank Marian their weekend negotiator who gave me a lot of information about the area where I was buying a house for investment. I would definitely use Alex & Co again. Thanks again for making it a very good and smooth experience.PositiveResponsiveness, Quality, Professionalism
Neil · 24 August 2021
★★★★★ 5/5
GoogleExcellent service received by Lara in the office in Aylesbury. Great customer services provided. The team was very efficient and helpful. Thanks again for helping us. I would happily recommend Alexander and Co. In finding your next property.
Michelle · 26 March 2025
Agent replied · 23 October 2024
Dear Michelle Coley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had 3 different local agents come and value our property. Alexander & Co were the 3rd agents and straight away Matt Terrell just seemed to get us. He was professional yet warming and very easy to chat to. There was none of the normal BS that you expect from estate agents (and what we experienced from the other 2 agents). We decided to go on the market with all 3 agents (3rd party decision - we would rather have gone with just A&Co) however A&Co were the most efficient and had multiple viewings booked for us within hours of going live. Matt took great photos and gave a comprehensive write up of our property for rightmove, showcasing our property in a unique way, rather than a boring standard summary. Matt clearly has a way with people as he brought a couple round to our property after showing them round some other places and spending time talking to them to discover their needs. In doing so he sussed out that our property ticked all the boxes. Due to Matt and the teams hard work, we received an offer which we accepted. All within 8 days of going to market. If youre looking for an agent, then you wont go wrong with these guys!
James · 9 June 2019
★★★★★ 5/5
GoogleMatt Wood is an experienced sales manager who's clients are always put first. He works outside the hours needed to help the client and to get contracts exchanged, goes through complex documents and always has a solution. Even though it was a long process he kept professional and communicated clearly within a long chain and kept us communicating together, his management skills were clear and the chain wouldn't have exchanged without him at the top. Thank you for all your help I know we wouldn't have been able to do it without you!
Just want to say a thank you to the rest of the team for putting up with transferring my calls!
Jess · 9 June 2019
★★★★★ 5/5
GoogleWe inherited Alexander & Co as our rental agency when it took over from the previous agent. Thankfully, we have seen a marked improvement in standard of service and professionalism. Having now primarily dealt with Ann-Marie for sometime now, we are happy and confident to recommend them to other landlords. All questions and queries are handled in a timely manner. Thank you for going above and beyond.
Bull · 8 June 2022
★★★★★ 5/5
GoogleI have been a rental client of Alexander & Co for about 2 years now. In that time I have found them to be efficient, friendly and considerate. A typical example is recently, the oven in my property 'Died'. Phil George was immediately 'On the case' and has been most helpful in doing what was required to ensure a replacement was ordered and fitted without unnecessary delay.
Martin · 8 June 2022
★★★★★ 5/5
GoogleMy house viewing through Alexander & Co Aylesbury was very easy. The viewings were undertaken with Marian who is very approachable, friendly and knowledgeable. She had very good knowledge about the area and property market. I would certainly recommend this company.
Joe · 8 June 2021
Agent replied · 8 June 2023
We really appreciate your kind feedback Joe. Thank you for taking the time to share your views.
★★★★★ 5/5
GoogleLara Wadely did a wonderful job in helping me find an apartment to settle in a such a short time frame.. Great company to deal with and very helpful.. Once again Lara.. Keep up the good work!
Rufinus · 26 March 2025
Agent replied · 23 August 2024
Dear Rufinus Hippolyte
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service and a smooth process, provided you have all the required documents. The agents were so friendly and helpful to speed up the process and I managed to get a new home that suited my needs.
MOTION · 26 March 2025
Agent replied · 27 December 2024
Dear Motion Masanga
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMatt has been great start to finish whilst buying our first home. He was very supportive and even kept in touch on his day off to make sure our exchange happened. Great service
Bryony · 12 August 2022
Agent replied · 8 June 2023
Thank you for the lovely review Bryony, we're glad you've had such a good experience! I am so glad we got the exchange through for you in time. You can now enjoy the summer even more so that you have your own garden. Kindest regards Matt
★★★★★ 5/5
GoogleReally pleased with the purchase of my new home. Very efficient and smooth process. Thank you so much to James in Aylesbury and Gary and Lauren from the sales progression team in Dunstable, for all the help during the process, and great communication at all stages of the purchase.
Javier · 11 December 2023
★★★★★ 5/5
GoogleWe viewed a property through Alexander & Co today. Linda Clark has been an incredible host. Welcoming, professionals and very knowledgable! Helped making the whole decision on an offer much easier!
Thank you Linda!
Lilia · 8 June 2022
Agent replied · 8 June 2023
Thanks for the glowing review Lilia. All the very best Matt & the team
★★★★★ 5/5
GoogleLara Wadey at Alexander & Co looked after all our needs when searching for new tenants, including re-marketing, tenant checks and landlord insurance options and kept me fully updated. Great service. Thank you. Highly recommend:)
Chris · 26 February 2026
★★★★★ 1/5
GoogleVery worst service, they took 300£ from me as deposits for properly to rent . We give every documents and they took at least one month for whole process.now they said in morning they can’t give us property. Now we are on notice periods and we need to shift 15/Nov 2022 . Also they said we can’t give your money back . We can’t help you. Rubbish company and I’m not gone trust further any more .
Twinkle · 10 December 2022
Agent replied · 8 June 2023
I am sorry to hear that you have not been satisfied with the recent contact with our office. The landlord accepted your offer on 3rd November in good faith, however the reference and application process was unable to be completed satisfactorily to proceed with your tenancy application. I am sorry that we have been unable to assist you on this occasion. If you wish to discuss such further, do please contact us on 01296 710202.
★★★★★ 5/5
GoogleWe used Hartwells to market a very old family home for us . They were excellent . As I live 70 miles away it was not easy to travel back and forth but Hartwells made it as easy as possible for me .
Issues / difficulties were dealt with most professionally .
They oversaw the vacation of the property for me , took meter readings etc and e mailed them to me . They then kept an eye on the property whilst vacant until completion .
I highly recommend them and wish them every success for the future .
Beverley · 9 June 2018
★★★★★ 5/5
GoogleVery satisfied with the service. Amber Blower is very friendly and quick to response. Been nearly 3 years and happy with the service.
Sharath · 15 June 2023
Agent replied · 26 July 2023
Thank you Sharath for your review regarding Amber's service.
Kind regards, Ann-Marie.
★★★★★ 5/5
GoogleVery helpful and easy to work with, excellent service. My wife and I were helped by Olivia who was very nice and friendly and made the moving-in process nice and easy for us, quickly and helpfully responding to all our questions and queries. Found a lovely new house for us!
Becca · 22 October 2023
★★★★★ 5/5
GoogleI highly recommend Alexander and Co, Ann-Marie Kirby has been amazing with the transition of my old tenant to a new tenant. She has kept me informed through the whole process, and has worked with me to get everything in place for my new tenants so the house was ready for them to move in. Thank you Ann-Marie for such a smooth process
Mike · 12 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.