Trusted Agent profile · Aylesbury
★★★★★
615 reviews across 1 platform
1 Prebendal Court Oxford Road, Aylesbury, HP19 8EY
Alexander & Co's office in Aylesbury, at 1 Prebendal Court Oxford Road, is rated 4.7 out of 5 across 615 reviews on 1 platform, including 615 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Alexander & Co won in 2026.
The Trusted Agent 2026 results for Alexander & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
GoogleAn extremely helpful, thorough and friendly service from start to finish. Thank you to Andy, Karen and everyone else involved!
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service helping you every step of the way. Many thanks and good luck for the future. Matt Wood.
5/5
GoogleMatt and the team helped us complete on our purchase under very difficult circumstances and bent over backwards, with a solutions based approach to every hurdle!
Many thanks for the lovely review of your experience with us. We pride ourselves in delivering great customer service in what was a very stressful time for most clients, due to the end of the stamp duty exemption. Nothing is too much trouble for us and as you experienced, we often go above and beyond to make it happen when helping the buyers and sellers in their property journey. Good luck for the future to you both.
5/5
GoogleWe have rented out a property through Alexander & Co for nearly 5 years. Ann-Marie has been our Property Manager and has been outstanding throughout all of our dealings . She is always thorough, efficient and prompt. Nothing is too much trouble and I recommend her services highly .Thank you so much Ann-MariePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA massive thank you to all at Alexander and co, absolutely 💯 % brilliant. From the 1st viewing with hannah who was so professional, answered questions without hesitation, kept me updated throughout. Angela, wow what can I say, brilliant, a calm head when things were dragging on(non of this Alexander and Co's fault) got things done, asked questions for me with 3rd parties. Honestly the whole team, so kind, polite etc. Once again thank you from the bottom of my heart. Dave kelly.
Dave, an absolute pleasure and thank you for your review. I wish you all the very best and happiness in your new home.
5/5
GoogleAmy Callcut has been our Property Manager for 3.5 years and I cannot recommend her and Alexander & Co highly enough. She was very helpful throughout and responded to all our maintenance issues/questions promptly. When we mentioned that we are thinking of moving, helped to liaise with the landlord and her colleagues recommended some property as well. Highly professional service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDanny Hassall is without doubt the best and most efficient and helpful Property Manager I have dealt with. His professionalism, speed of response and implementation of all required actions are impeccable. Thank you very Danny for all your help since you took over the management of our properties. My wife and I greatly appreciate all you have done for us and we look forward to a most beneficial future relationship.
5/5
GoogleDanny was a hard act to follow, but the new manager, James, has dealt quickly and efficiently with a number of problems that have arisen.
Hi Dave, Thank you for your review. Glad to hear James has maintained the level of service for you and I trust it will continue. Kind regards Derek Turney - Head of Property Management
5/5
GoogleWhat a brilliant experience, very professional. Lara wadey is/was always on hand. The letting team were first class. Thank you thank you thank you.. Junior x
5/5
GoogleExcellent service by David in the Aylesbury office. He always replied to my emails and Texts quickly and was always happy to help out. He managed to run the entire process in less then 10 days like I asked. I would highly recommended David and the rest of Alexander & Co for renting.
5/5
GoogleAngela was outstanding in the process of buying a house from Alexander and co, went over and above so many times for us and even stepped in to help chase up other parts in the chain to go the extra mile and exceed expectation, a true credit, frankly we wouldn't had been in our new house if it wasn't for her and great service we received can't recommend enough!!!
5/5
GoogleA current tenant, I have always found Alexander & Co very responsive. Lara has always been very helpful. Overall a good experience 😁 …
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI really like working with this agency...it is serious and trustworthy...I recommend it to future clients...thank you for the seriousness with which you treat clients.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleA&Co have been looking after my properties for some years now - I cannot recommend Derek Turney highly enough for the exemplary work he does on behalf of A&Co. Always professional, reasonable, approachable and fair - exactly what I need from property management. Thank you Derek - just keep doing what you are doing please.
5/5
GoogleI rented out a property through Alexander & Co for the last 13 years. The last 5 or 6 Ann-Marie has been our Property Manager and has been outstanding throughout. She is always thorough, efficient and prompt. When I have contacted her she has be on the case. I recommend her services highly.Thank you Ann-Marie
5/5
GoogleLara Wadey is amazing professional and to the point
1/5
GooglePrepare to give all the details of your life just to register (not even viweing or renting) and then they will ask for a UK quarantor even if you clearly have the budget and have a steady job, like you are an ex-con, which is extremely discriminative towards immigants whoes family or main supporters live abroad
We are sorry if we have been unable to assist you with your property search. All prospective tenants need to meet the criteria set by the reference company and in line with industry standards to be able to take a tenancy at a property. We endeavour to obtain the necessary information to ensure we can support you in the right way with your search, and also to protect our landlord’s when finding tenants who meet the necessary criteria in line with their instructions. There is certainly no discrimination, and a guarantor would only be asked if you do not meet the reference criteria outright. We have no information to contact you directly, but if you wished to discuss such criteria or your search requirements further then please do not hesitate to contact us, otherwise we wish you the best with your search with an agency who has a lower reference check criteria.
1/5
GooglePrepare to give all the details of your life just to register (not even viweing or renting) and then they will ask for a UK quarantor even if you clearly have the budget and have a steady job, like you are an ex-con, which is extremely discriminative towards immigants whoes family or main supporters live abroad
We are sorry if we have been unable to assist you with your property search. All prospective tenants need to meet the criteria set by the reference company and in line with industry standards to be able to take a tenancy at a property. We endeavour to obtain the necessary information to ensure we can support you in the right way with your search, and also to protect our landlord’s when finding tenants who meet the necessary criteria in line with their instructions. There is certainly no discrimination, and a guarantor would only be asked if you do not meet the reference criteria outright. We have no information to contact you directly, but if you wished to discuss such criteria or your search requirements further then please do not hesitate to contact us, otherwise we wish you the best with your search with an agency who has a lower reference check criteria.
5/5
GooglePhilip George (Head of Property Management) has been excellent in dealing with our outstanding property issues. The service he has provided since joining the team only a few weeks ago has been excellent, friendly and professional. Nothing is to much trouble and found that the communication between us has been faultless.Thank you Philip ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleThe whole renting process with Alexander and Co in Aylesbury has been brilliant. Frida in particular has always been extremely helpful and communication is always efficient and nothing ever feels too much trouble. I would definitely recommend to anyone and they’ll be top of my list if I’m looking to rent in Aylesbury again.
5/5
GooglePretty happy renting out property with Aand Co. Karen was really helpful to arrange the viewings to the property I liked. She was real quick and prompt in confirming the property I liked. Ann-Marie was wonderful in helping out with my move in to the property. Kudos!
5/5
GoogleMy recent house purchase was incredibly smooth and easy through Alexander & Co. It took two months from putting the offer in to getting the keys. The viewings and initial enquiries were undertaken with Hannah who is very approachable, friendly and knowledgeable. Angela over saw our purchase and the communication was great. We were given updates when required, I never had to chase her! She is very friendly and thorough. I would certainly recommend this company.
Oliver, thank you for your wonderful review and recognising Hannah's service in particular. Best wishes the sales team at Alexander & Co
5/5
GoogleLara Wadey was truely a delight to have help find my partner and myself our first home together. Kind and energetic energy radiates off her. If you need an agent like this, she is 100% the best go to! Thank!
5/5
GoogleAimee at Alexander & Co, Aylesbury office, is always helpful and responds quickly. Thank you, it really does take the stress out of renting.
Dear Jamie Scott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood service, quick turnaround, all round happy. Thanks to Marcus and the team
Thank you for your review Charlie. We wish you all well with the move and would love to see the property once you have finished your planned works. All the best Matt Wood - Sales Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Alexander & Co, Aylesbury won Trusted Agent; Alexander & Co, Brackley won Gold.
