Trusted Agent profile · Ashford · Middlesex
Verified
★★★★★
605 reviews across 4 platforms
4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Ashford, Middlesex, at 4 New Parade, is rated 4.4 out of 5 across 605 reviews on four platforms, including 280 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
280
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
33
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Alex, Jamie and Jeremy at the Frost Partnership Ashford were amazing throughout the whole process of selling my fathers house, which took many more months than ...Read all 6 from sellers
We recently bought a property through Frost partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than ...Read all 5 from buyers
This is my second letting agent. Having had the other for 8 years I decided to give Frost a try. My first impression was how efficient and professional they ...Read all 2 from landlords
Our Ashford office covers: Ashford, Stanwell, Stanwell Village, Sunbury, Lower Sunbury, Shepperton.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleBoth Shane & Sky acted for us in a professional manner in dealing with all aspects if the sale of our property
Thank you so much for this 5 star Google review for Shane and Skye from our Ashford Sales team. We are delighted to hear that they acted in a professional manner in dealing with all aspects of the sale of your property. We will pass your … More
5/5
GoogleVery professional and friendly, helpful staff in the sale of my house and the purchase of my new home
Hi David - Many thanks for leaving this 5* review for our Ashford team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleFrosts proved to be an excellent Estate Agent who led us through the murky waters of house purchase. Many Thanks
Hi Peter - Thank you so much for your 5 star Google review for our Ashford team. We are delighted to hear that they were excellent throughout your house purchase. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleRecently completed on purchase of a property through Frosts Ashford, top service A1 couldn't wish for better service and professionalism!
Many thanks for writing this 5 star Google review for our Ashford Sales office. It was a pleasure to hear that you couldn't wish for better service and professionalism while purchasing your property. We will pass your comments on to them … More
1/5
FacebookI would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost John frost you must be so proud of your incapable staff
Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter. Kind regards
5/5
GoogleAn excellent service was provided by Mitchel. He had a clear understanding of our requirements and ensured that the tenants he found for us met these in every way. Without doubt simply the best service provided in our local area!
Hi David - Thank you so much for this fantastic 5 star Google review for Mitchell from our Ashford Lettings team. We are so pleased to hear that he had a clear understanding of your requirements and ensured that these were met. We will pass … More
5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleElla has been lovely throughout the whole process of our recent move into our new home. She was professional, polite and extremely helpful!
Hi Lisa Many thanks for taking the time to write this 5* review for Ella from our Ashford team. … More
1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
5/5
GoogleThe staffs were very friendly and put forth great effort to assist us in our purchase
Thank you so much for taking the time to post this 5 star Google review for our Ashford Sales team. We are delighted to hear that were very friendly and made a great effort to assist in your purchase. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleThanks for all team members. They are really helpful start to finish for buying the house.
Thank you very much for this 5* review for our Ashford team. We are delighted to hear that they were really helpful to you from start to finish in buying your house. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleMe and my partner were looking for a flat and we found one that was listed by Frost and we were very lucky that we met Mitchel Russell Nals (Lettings Manager) who looked after us in a very professional way , he took his time to listen to …
Thank you so much for this amazing 5 star review for Mitchell from our Ashford Lettings team. We are pleased to hear that Mitchell made sure you had a really easy, stress free experience with no delays. We will pass your comments on to him … More
5/5
GoogleI would definitely recommend Frost to anyone. Leah was really helpful. If we had any issue or question she was always there to help us. Thank you! :)
Hi Adrian Many thanks for taking the time to post this 5 star review for Leah and the Ashford team. We're delighted Leah provided a professional and helpful service for you. Best wishes from all The Frost Partnership team
5/5
GoogleFantastic end-to-end service from The Frost Partnership! Thanks for selling my flat! Great service and happy to recommend.
Hi Shravan Thank you so much for taking the time to write this 5* review for our Ashford Sales Team. We are so pleased you received fantastic end-to-end service. We will … More
5/5
GoogleFrom initial valuation to completing the sale Frosts have provided an excellent service. I don’t hesitate to recommend.
Hi Niki -Thank you so much for taking the time to write this superb 5* Google review for our Ashford Sales team. We are delighted to hear that they provided an excellent service from initial valuation to completing the sale. We will pass … More
5/5
GoogleWe are Very Thankful To The Frost Partnership Team for Turning our dreams into reality.Always Grateful to Kanika Masoun for Excellent work Ethics in giving us confidence in this Exciting journey of having our first Home and Exceeding our expectations…🌾 …
So many thanks for writing this 5* Google review for our Ashford sales team. We are delighted to hear that they helped to turning your dreams into reality in having your first home and exceeded your expectations. We will pass your comments … More
5/5
GoogleI would definitely recommend Frost to anyone. Leah was really helpful. If we had any issue or question she was always there to help us. Thank you! :)
Hi Adrian Many thanks for taking the time to post this 5 star review for Leah and the Ashford team. We're delighted Leah provided a professional and helpful service for … More
5/5
GoogleVery professional they whole team work very hard to ensure they deliver what they promise
Thank you so much for this 5 star Google review for our Ashford team. We are so pleased to hear that they were very professional and worked very hard to ensure they delivered what they promised. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleVery professional and effortless process towards the transaction. Team were great in all areas. Would highly recommend.
Many thanks for writing this fabulous 5 star Google review for our Ashford Sales team. It was great to hear that they were great in all areas and that you would highly recommend them. We will pass your comments on to them and also to our … More
5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
5/5
GoogleMitchell from Frost was extremely helpful, professional and efficient from the start. Within a day he had found a new tenant for the flat I had been renting and put in an offer in for the new flat I wanted. Throughout the process he kept me …
Many thanks for this fantastic 5* review for Mitchell from our Ashford Lettings team. We are delighted to hear that you would really recommend Frosts and will definitely use us again. We will pass your comments on to him and also to our … More
5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
5/5
GoogleHighly recommend Josh from Frost who rented out a flat for me. Josh was very helpful and efficient with great communication all along.
Hi Sohail, Many thanks for your 5* review for Josh from our Ashford team. We're delighted to read that he provided you with a helpful, efficient and professional property … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from sellers, rated 4.3 out of 5 on average. For example, Clare wrote: "Alex, Jamie and Jeremy at the Frost Partnership Ashford were amazing throughout the whole process of selling my fathers house, which took many more months than ..."
5 reviews from buyers, rated 4.4 out of 5 on average. For example, Francesco wrote: "We recently bought a property through Frost partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Ashford won Gold; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
