Trusted Agent profile · Ashford, Middlesex
Verified
★★★★★
605 reviews across 4 platforms
4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Ashford, Middlesex, at 4 New Parade, is rated 4.4 out of 5 across 605 reviews on four platforms, including 280 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
280
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
33
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Alex, Jamie and Jeremy at the Frost Partnership Ashford were amazing throughout the whole process of selling my fathers house, which took many more months than ...Read all 6 from sellers
We recently bought a property through Frost partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than ...Read all 5 from buyers
This is my second letting agent. Having had the other for 8 years I decided to give Frost a try. My first impression was how efficient and professional they ...Read all 2 from landlords
Our Ashford office covers: Ashford, Stanwell, Stanwell Village, Sunbury, Lower Sunbury, Shepperton.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommend Josh from Frost who rented out a flat for me. Josh was very helpful and efficient with great communication all along.
Hi Sohail, Many thanks for your 5* review for Josh from our Ashford team. We're delighted to read that he provided you with a helpful, efficient and professional property … More
5/5
GoogleExcellent staff, very professional and credible in what they do. Vicky Binstead is such an asset to Frost Partnership.
Hi Indie, Many thanks for taking the time to write this 5* review. We are delighted to read that Vicky from our Ashford team provided you with such a professional and … More
5/5
GoogleGreat service, very professional. Kept me updated. Would recommend using them to sell you house
WOW! Thank you so much for taking the time to write this 5* Google review for our Ashford Sales team. We are so pleased to hear that you received great service and that you would recommend using them to sell your house. We will pass your … More
1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent staff, very professional and credible in what they do. Vicky Binstead is such an asset to Frost Partnership.
Hi Indie, Many thanks for taking the time to write this 5* review. We are delighted to read that Vicky from our Ashford team provided you with such a professional and credible property service. We will pass your comments on to Vicky and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
TrustpilotYou need a website revamp please…
You need a website revamp please message me
1/5
GoogleWe had the worst experience, we rented a flat in stains, we experienced damp, with the ventilation not working, when we informed the agent, we was served a section 21. The landlord come round with the agent, and we was handed a dirty sponge …
Hi Sam - We take all feedback seriously and we would like to look into this further. We would be grateful if you could email your contact information to marketing@frostweb.co.uk and a manager will contact you to discuss. … More
5/5
FacebookKaren & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.
Hi Val, Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service. Wishing you every happiness in your new home from all at The Frost Partnership
5/5
GoogleI was involved in selling a property through the Frost Partnership as an Executor of a Will. The sale was a difficult one as three sales fell through through no fault of Frosts, but eventually on the fourth occasion the sale was completed. …
Thank you so much for this 5* review for our Ashford team. We are pleased to hear that the team found a buyer rapidly on all four sales, and at a good price. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleReally good service on a difficult chain from Jamie Berryman.
Hi Mike - Thank you so much for this 5* Google review for our Ashford team. We are delighted to hear that you received really good service from Jamie Berryman. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe bought a house through Frost, service was seamless from start to finish. The team is very professional and responsive - they did their best to help address any questions or queries we may have as buyers and helped arrange the survey …
Thank you so much for leaving this fantastic 5* review for our Ashford Sales team. We are so pleased to hear that they were very professional and responsive and that you would definitely recommend them. We will pass your comments on to them … More
4/5
GoogleMy experience has been broadly positive with the staff at the branch being friendly attententive and professional. Special shout out to Mitchell and Shane. I am very pleased with my new home.
5/5
GoogleExcellent service. Very friendly and helpful staff. I would highly recommend them!!!
Thank you so much for taking the time to write this superb 5* Google review for our Ashford Sales team. We are delighted to hear that you received excellent service and that the staff were very friendly and helpful. We will pass your … More
5/5
GoogleIt was an amazing and wonderful experience dealing with Ella, who has been always helpful and with full knowledge of the process, which made us at ease and confident about buying a property with frost . Always smiling and explaining each …
Thank you so much for taking the time to write this fantastic 5* review for Ella from our Ashford Sales team. We are so pleased to hear that she put you at ease and made you feel confident about buying a property with Frost. We will pass … More
5/5
GoogleWe have just sold our property with Frost. It was a challenging sale however Paige really went the extra mile by ensuring that we were always kept up-to-date with the latest news and ensured that the communication was always active. Paige …
Thank you very much for this fantastic 5* review for Paige and our Ashford team. It was a pleasure to read your review and we are delighted to hear that Paige went the extra mile and always remained calm and professional. We will pass your … More
5/5
GoogleI have recently sold a property with Frost Partnership- Ashford. I am happy with the experience, but to be honest, I was very lucky that Mr. Harry Johnson (Senior Sales Negotiator) was looking after my sale from advertising the house …
Thank you so much for this amazing 5* review for Harry from our Ashford team. We are pleased to hear that he was very professional and made your sale smooth and easy. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookWe had an excellent service from the whole team, especially Gemma, who did a great job and we thoroughly recommend them.
Hi David, Thank you so much for taking the time to write this glowing 5* review for Gemma and the team. We're delighted to hear that you received excellent service and will pass your comments on to all involved. Best wishes from all at The Frost Partnership
5/5
GoogleWe have been dealing with Mitchell from the start of our journey in renting our flat in Ashford. Mitchell and the whole team at Frost Partnership have been professional and attentive throughout our dealings with them. They always return …
Thank you so much for taking the time to write this fantastic 5 star review for Mitchell from our Ashford Lettings team. We are pleased to hear that the whole team were professional and attentive throughout your dealings with them. We will … More
5/5
GoogleGreat service. Would happily use them again.
Thank you so much for taking the time to write this 5* review. We are delighted to hear your feedback. We will pass your comments on to the team and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAlex and all the Frost team are fantastic! They support our school year after year, helping us raise much needed funds for our school. We really appreciate the support, it makes a huge difference to the children ar our school. John Lane, Headteacher, St Michael’s.
Hi John - Many thanks for taking the time to write this fabulous 5* review for Alex and his Ashford team. They really love helping with local community events and we are always pleased to hear that they have made a big difference. We will … More
1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting. For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month
5/5
GoogleWhat can I say we brought out property from Frost and sold our property with Frost amazing service our property sold within 2 weeks of being on the market.
Hi Tracey - Thank you so much for taking the time to write this fabulous 5 star review for our Ashford Sales team. We are so pleased to hear that the team provided amazing service. We will pass your comments on to them and also to our … More
5/5
GoogleGreat service from start to end. Highly Recommend
Thank you so much for taking the time to write this superb 5* Google review for our Ashford team. We are delighted to hear that you received great service from start to finish and that you would highly recommend the Frost Ashford team. We … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from sellers, rated 4.3 out of 5 on average. For example, Clare wrote: "Alex, Jamie and Jeremy at the Frost Partnership Ashford were amazing throughout the whole process of selling my fathers house, which took many more months than ..."
5 reviews from buyers, rated 4.4 out of 5 on average. For example, Francesco wrote: "We recently bought a property through Frost partnership Ashford, even though we did not pay them, their service was outstanding, second to none, far better than ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Ashford won Gold; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
