5/5
allAgentsVery
Patience and her team are amazing!! I have rented with Northwood for 5 years now and the service has been brilliant, tenants are looked after and Landlords are kept up to date with inspections.
Trusted Agent profile · Ashford, Kent
Verified
Northwood Ashford reviews
★★★★★
198 reviews across 3 platforms
Unit 1, Bridgewater House, 4 Victoria Road, Ashford, Kent, TN23 7AJ
Part of Northwood, see every office.
Northwood's office in Ashford, Kent, at Unit 1, is rated 4.6 out of 5 across 198 reviews on three platforms, including 161 Google reviews rated 4.5.
161
Reviews on Google
This office
11
Reviews on Direct reviews
This office
26
Reviews on allAgents
This office
About Northwood Ashford
As one of the many branches of the Northwood brand, Northwood Ashford is multi-award-winning local property agency with a passion for helping landlords, vendors, tenants and buyers find their dream properties without stress. Our team are local residents themselves with abundant experience, knowledge and insight of the local area and property market as such are well placed to steer you in the right direction on your property journey. Our services include Residential Sales & Lettings, Property Management and our unique Northwood Guaranteed Rent service. We go over and above to sell or let your property and also offer excellent customer experience. Give us a call today on 01233 229788 or pop into our office on Victoria Road opposite Curious Brewery and see how Northwood can assist you.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
allAgents5/5
GoogleIt was a pleasure in dealing with Northwood Estate Agents for the purchase of my property and I would highly recommend Northwood for buying or a selling a property. Thank you Mark and Gavin for all your hard work.PositiveResponsiveness, Professionalism
5/5
allAgentsNorthwood have looked after
Northwood have looked after my properties sometime. Their professionalism has always been of the highest standard. My recent experience has been tenants vacating. I have required more assistance than usual and as expected Northwood have gone the extra mile to help me.
5/5
Direct reviewsThe service provided by Northwood Ashford and Patience is exceptional. The attention to detail and prompt responses received them are beyond exception and nothing seems too much trouble when problems occasionally arise. They just get things done. Highly recommended would be an understatement.
5/5
allAgents"Excellent customer service..."
Our experience of Northwood, and Megan in particular, has been excellent. We have experienced a highly proactive approach, with speedy responses and fantastic customer service.
5/5
GoogleWhen I found out I had to move I was very worried about how this could happen during a pandemic! Luckily for me the house I liked was let through Northwoods, I found them to be so helpful, understanding and supportive through the whole process, and Patience especially was very helpful, she kept me updated and was absolutely brilliant.PositiveProfessionalism
Agent replied · 31 December 2024
Hello Mo, Thank you for sharing your experience at Northwood. We strive to make all our residents happy and comfortable because to us this is about people. Please enjoy your stay with us and let us know if you need any further assistance. Kind regards Northwood Team
5/5
GoogleNorthwood ashford,where great would recommend them to anyone, Thanks for all your help, Km.
Agent replied · 14 January 2025
Dear Keith We were delighted to read your review and are very pleased with your feedback. We look forward to being at your service again in the near future. Kind regards The Northwood Team.
5/5
GoogleThe best property agent I have ever come in contact with. Very passionate about their clients. Highly recommended. Diversity is a key characteristic with Northwood, everyone is treated equally.
5/5
GoogleExcellent service and Awesome staffs. Always helpful and friendly. I highly recommend Northwood Agency Ashford.
Agent replied · 31 December 2024
Dear Sita, What a lovely comment! Thank you so much for taking time to share your feedback with us. The team are delighted with your feedback and look forward to continuously being at your service. Please do not hesitate to contact us for any future assistance you may require. Kind regards Northwood
5/5
GoogleThe team in Ashford has been very helpful providing advice for a better house sale... and it worked! The house was sold very quickly, process went smoothly with no stress. We highly recommend Northwood Ashford!PositiveResponsiveness, Professionalism
5/5
GoogleWe’ve been with Northwood for around 8 months and have found them from the start to be very professional and friendly After a nightmare with a previous estate agent it was great to find a friendly professional estate agent who have taken all the worry out of finding a place and getting moved in away Have no reason to fault them
Agent replied · 31 December 2024
Dear Gary, Many thanks for your time in sharing your experience at Northwood. Comments like this give us the motivation to do even more and customers like you make our job the best in the world. Please do not hesitate to contact us for any further assistance you may require. Thank you. Northwood
5/5
Direct reviewsI have been a tenant with Northwood Ashford since June 2020 and I am always happy with the service. Any problems I have the lettings team are always approachable and nothing is too much trouble, a very friendly team.
5/5
GoogleExcellent service from Gavin and the team, would highly recommend.
Agent replied · 31 December 2024
Dear Simon Berreen, Many thanks for your excellent review of our team and service. We are pleased that your all went well with the transaction and Gavin was a great help. Please do not hesitate to contact us in the future. Kind regards Northwood Team
5/5
GooglePatience and Northwood are Very helpful and polite people no problems at all couldn't ask for any other company to go with I would highly recommend me and my partner are enjoying it so much gives us quick response never rude always willing to help I would definitely recommend these guys they are fantastic
Agent replied · 31 December 2024
Dear Daniel, Thank you for taking time to share your feedback and am sure our staff will be delighted with this. Please be assured that we will continue to do our best whenever and wherever we can to look after our customers and we pride ourselves in ensuring that we achieve this. If we can be of any further assistance then please do not hesitate to contact our team. Keep safe and kind regards Northwood Team
5/5
GoogleVery efficient and professional
Agent replied · 14 January 2025
Dear Foluke, Many thanks for your review and we thank you for sharing your feedback about our service. Our team our always delighted to assist you and hope that we will continue to offer you an unparralled service going forward. Kind regards The Northwood Team.
5/5
GoogleHaving worked in the sales environment I am cynical of most estate agents- but was pleasantly surprised by the attention to detail and experience of purchasing my house through Northwood. They were always professional and supportive throughout the whole experience. I wish I had found them earlier and would have sold through them as well.
Agent replied · 31 December 2024
Dear Heather Nwansi, Thank you for taking time to share your experience with Northwood on this platform. I am pleased to learn that at the very least we made a small difference in showing you that there are some good agents out there. We trust that someday we will have the opportunity to be at your service again. Best Wishes Northwood Team
5/5
GoogleWe’ve purchased a house through Northwood and have dealt with Gavin, couldn’t fault him, excellent correspondence and excellent customer service. Highly recommend.
5/5
allAgents"I am with Northwood over 5..."
I am with Northwood over 5 years now and the service provided has been excellent. Very nice and friendly staff.
5/5
allAgents"First..."
Northwood (Stevens) provided outstanding support throughout the purchasing process. Gavin managed all aspects of the process professionally and kept us informed at each step. Exceptional service. Highly recommended.
1/5
GoogleRude, we called to view a property was told they need to gain access to property then will call us with a date. We phoned to remind them we were interested and was told slots were filled yesterday and we called 2 days ago...
5/5
allAgents"Landlord..."
Been with Northwood the last 7 years - very responsive to any issues.
4/5
GoogleEfficient service, and responded well to a minor mistake by being proactive to correct this.
Agent replied · 15 February 2025
Dear Mike, Thank you for your kind words and understanding. We are delighted to hear about your positive experience with our service and are glad we could swiftly address the issue you encountered. Your satisfaction is our top priority. We look forward to assisting you in the future. Warm regards, The Northwood Team
5/5
allAgents"Exceptional service with very ..."
Exceptional service with very good listings. I finally found the dream home renting my family
5/5
GoogleGood old fashioned personal service. Quick and efficient ,thank you Gavin.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
