Trusted Agent profile · Ashford · Kent

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Northwood Ashford reviews

4.6

★★★★★ Excellent

198 reviews across 3 platforms

Unit 1, Bridgewater House, 4 Victoria Road, Ashford, Kent, TN23 7AJ

Part of Northwood, see every office.

Northwood's office in Ashford, Kent, at Unit 1, is rated 4.6 out of 5 across 198 reviews on three platforms, including 161 Google reviews rated 4.5.

Google logo

4.5 / 5

161

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

11

Reviews on The Trusted Agent

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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About Northwood Ashford

As one of the many branches of the Northwood brand, Northwood Ashford is multi-award-winning local property agency with a passion for helping landlords, vendors, tenants and buyers find their dream properties without stress. Our team are local residents themselves with abundant experience, knowledge and insight of the local area and property market as such are well placed to steer you in the right direction on your property journey. Our services include Residential Sales & Lettings, Property Management and our unique Northwood Guaranteed Rent service. We go over and above to sell or let your property and also offer excellent customer experience. Give us a call today on 01233 229788 or pop into our office on Victoria Road opposite Curious Brewery and see how Northwood can assist you.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Professional service and excellent staff! Thanks.PositiveResponsiveness, Professionalism

Mohammed · 1 January 2022

Agent replied · 31 December 2024

Dear Mohammed, Thank you for the lovely review and we hope that you are all settled in your new home now. Please do not hesitate to contact us for any future assistance you may require. Kind regards The Northwood Team

5/5

Google

If you're looking for a house to rent or buy, go and see these people,, friendly, professionals but most of all kind. You couldn't hwy a better service.

Sarah · 1 January 2023

5/5

The Trusted Agent

I am a landlord. I am very pleased that Northwood is managing my property very well. Very friendly, impartial advice and taking care. I look forward to continue business with them.

Madhuram · 4 March 2021

5/5

Google

Absolutely brilliant and lovely people couldn't do enough for us cheers

Andy · 1 January 2023

5/5

Google

Excellent service .Thank you. Surely would recommend this agency.

Rhonda · 1 January 2023

5/5

Google

I'm going to meet with them this week, I believe they will treat me well..PositiveResponsiveness

Ogundare · 1 January 2022

5/5

Google

Great customer service. Thank you.

Marlon · 1 January 2023

5/5

The Trusted Agent

Northwood have been nothing but polite and efficient in every instance, would recommend them every time!

Maria · 26 February 2021

1/5

Google

NOT VERY HONEST

J · 5 December 2025

Agent replied · 11 December 2025

We’re sorry to hear about your experience, J S. Honesty is a core value for us at Northwood Ashford, and we take your feedback seriously. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention. Edit: Thank you for clarifying that this was meant for the conveyancing company and not Northwood Ashford. Kind regards The Northwood Ashford Team

5/5

The Trusted Agent

Very efficient - great Agent, highly recommend!

A · 26 February 2021

5/5

Google

Rating only, no written review.

Bobby · 13 August 2025

5/5

The Trusted Agent

Friendly and helpful staff

Derek · 10 March 2021

1/5

Google

Rating only, no written review.

Pavinabraham · 8 May 2025

Agent replied · 3 June 2025

Dear Pavinabraham Paul, Thank you for your 1 star review. Although, having checked, we do not seem to have a record of you on our system, and therefore do not believe we have had any dealings with you. If this 1 star review is in support of someone, where you may not have all the facts but just one side of the story, then please be assured that we take all customer experiences and feedback seriously. We value our customers and strive to maintain high standards. Please reach out and contact us so that we can help resolve any issue you may have experienced in using our services. Kind regards The Northwood Ashford Team

5/5

Google

Rating only, no written review.

Omotola · 6 January 2025

Agent replied · 11 January 2025

Dear Omotola, Thank you for your five star review of our service and we look forward to being of assistance you now and in the near future. Kind regards The Northwood Team.

3/5

Google

Rating only, no written review.

Trevor · 1 January 2024

5/5

Google

Rating only, no written review.

Prasad · 1 January 2024

Agent replied · 15 February 2025

Dear Prasad Senadheera, Thank you for taking time to review our service. We are pleased to see you had a positive experience with us. We pride ourselves on the professional service we provide and strive to ensure our customers receive the best quality service from our estate agency. We look forward to assisting you again in the future. Kind regards The Northwood Team

5/5

Google

Rating only, no written review.

Renato · 1 January 2024

Agent replied · 15 February 2025

Dear Renato Mota, We are delighted to have worked with you and hope to have the opportunity to do so again in the future. We take pride in the work we do and are always happy to receive such positive feedback. Please do not hesitate to contact us again should you require any further assistance. Kind regards The Northwood Team

1/5

Google

Rating only, no written review.

Jason · 1 January 2023

Agent replied · 15 February 2025

Dear Jason Bainbridge, Thank you for taking time to review us. We at take all customer experiences and feedback seriously. We value our customers and strive to maintain high standards. Please reach out and contact us so that we can help resolve any issue you may have experienced in using our services Kind regards The Northwood Team

1/5

Google

Rating only, no written review.

Business · 1 January 2023

Agent replied · 15 February 2025

Dear Business Business, Thank you for taking time to review us. We are always open to listening to our clients and all feedback as we strive for excellence in our services. Please contact us to discuss your experience with us as there are no comments left within this review. Kind regards The Northwood Team

5/5

Google

Rating only, no written review.

Ruvimbo · 1 January 2023

Agent replied · 15 February 2025

Dear Ruvimbo Madoroba, Many thanks for taking time to share your feedback on your experience with Northwood. We take great pride in providing our customers with excellent service. Your review is a testament to our team’s commitment to the highest standards of customer service. We look forward to continuing to provide the same level of service to you in the future. Looking forward to assisting you further. Kind regards The Northwood Team

3/5

Google

Rating only, no written review.

Jalisa · 1 January 2023

5/5

Google

Rating only, no written review.

Riaz · 1 January 2022

5/5

Google

Rating only, no written review.

Kathleen · 1 January 2022

Agent replied · 31 December 2024

Thank you Kathleen, for taking time to review Northwood. We trust that you are keeping well and please note that your review is very much appreciated. Kind regards Northwood Team

5/5

Google

Rating only, no written review.

Sita · 1 January 2022

Agent replied · 31 December 2024

Dear Sita, Thank you for the lovely 5 star review. We are sure that in due course you will be able to share more about your experience. Best wishes The Northwood Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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