Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional service and excellent staff! Thanks.PositiveResponsiveness, Professionalism
Mohammed · 1 January 2022
Agent replied · 31 December 2024
Dear Mohammed,
Thank you for the lovely review and we hope that you are all settled in your new home now.
Please do not hesitate to contact us for any future assistance you may require.
Kind regards
The Northwood Team
★★★★★ 5/5
GoogleIf you're looking for a house to rent or buy, go and see these people,, friendly, professionals but most of all kind. You couldn't hwy a better service.
Sarah · 1 January 2023
★★★★★ 5/5
The Trusted AgentI am a landlord. I am very pleased that Northwood is managing my property very well. Very friendly, impartial advice and taking care. I look forward to continue business with them.
Madhuram · 4 March 2021
★★★★★ 5/5
GoogleAbsolutely brilliant and lovely people couldn't do enough for us cheers
Andy · 1 January 2023
★★★★★ 5/5
GoogleExcellent service .Thank you. Surely would recommend this agency.
Rhonda · 1 January 2023
★★★★★ 5/5
GoogleI'm going to meet with them this week, I believe they will treat me well..PositiveResponsiveness
Ogundare · 1 January 2022
★★★★★ 5/5
GoogleGreat customer service. Thank you.
Marlon · 1 January 2023
★★★★★ 5/5
The Trusted AgentNorthwood have been nothing but polite and efficient in every instance, would recommend them every time!
Maria · 26 February 2021
★★★★★ 1/5
GoogleNOT VERY HONEST
J · 5 December 2025
Agent replied · 11 December 2025
We’re sorry to hear about your experience, J S. Honesty is a core value for us at Northwood Ashford, and we take your feedback seriously. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
Edit: Thank you for clarifying that this was meant for the conveyancing company and not Northwood Ashford.
Kind regards
The Northwood Ashford Team
★★★★★ 5/5
The Trusted AgentVery efficient - great Agent, highly recommend!
A · 26 February 2021
★★★★★ 5/5
GoogleRating only, no written review.
Bobby · 13 August 2025
★★★★★ 5/5
The Trusted AgentFriendly and helpful staff
Derek · 10 March 2021
★★★★★ 1/5
GoogleRating only, no written review.
Pavinabraham · 8 May 2025
Agent replied · 3 June 2025
Dear Pavinabraham Paul,
Thank you for your 1 star review. Although, having checked, we do not seem to have a record of you on our system, and therefore do not believe we have had any dealings with you.
If this 1 star review is in support of someone, where you may not have all the facts but just one side of the story, then please be assured that we take all customer experiences and feedback seriously.
We value our customers and strive to maintain high standards. Please reach out and contact us so that we can help resolve any issue you may have experienced in using our services.
Kind regards
The Northwood Ashford Team
★★★★★ 5/5
GoogleRating only, no written review.
Omotola · 6 January 2025
Agent replied · 11 January 2025
Dear Omotola,
Thank you for your five star review of our service and we look forward to being of assistance you now and in the near future.
Kind regards
The Northwood Team.
★★★★★ 3/5
GoogleRating only, no written review.
Trevor · 1 January 2024
★★★★★ 5/5
GoogleRating only, no written review.
Prasad · 1 January 2024
Agent replied · 15 February 2025
Dear Prasad Senadheera,
Thank you for taking time to review our service. We are pleased to see you had a positive experience with us. We pride ourselves on the professional service we provide and strive to ensure our customers receive the best quality service from our estate agency.
We look forward to assisting you again in the future.
Kind regards
The Northwood Team
★★★★★ 5/5
GoogleRating only, no written review.
Renato · 1 January 2024
Agent replied · 15 February 2025
Dear Renato Mota,
We are delighted to have worked with you and hope to have the opportunity to do so again in the future. We take pride in the work we do and are always happy to receive such positive feedback.
Please do not hesitate to contact us again should you require any further assistance.
Kind regards
The Northwood Team
★★★★★ 1/5
GoogleRating only, no written review.
Jason · 1 January 2023
Agent replied · 15 February 2025
Dear Jason Bainbridge,
Thank you for taking time to review us. We at take all customer experiences and feedback seriously. We value our customers and strive to maintain high standards. Please reach out and contact us so that we can help resolve any issue you may have experienced in using our services
Kind regards
The Northwood Team
★★★★★ 1/5
GoogleRating only, no written review.
Business · 1 January 2023
Agent replied · 15 February 2025
Dear Business Business,
Thank you for taking time to review us. We are always open to listening to our clients and all feedback as we strive for excellence in our services. Please contact us to discuss your experience with us as there are no comments left within this review.
Kind regards
The Northwood Team
★★★★★ 5/5
GoogleRating only, no written review.
Ruvimbo · 1 January 2023
Agent replied · 15 February 2025
Dear Ruvimbo Madoroba,
Many thanks for taking time to share your feedback on your experience with Northwood. We take great pride in providing our customers with excellent service. Your review is a testament to our team’s commitment to the highest standards of customer service. We look forward to continuing to provide the same level of service to you in the future.
Looking forward to assisting you further.
Kind regards
The Northwood Team
★★★★★ 3/5
GoogleRating only, no written review.
Jalisa · 1 January 2023
★★★★★ 5/5
GoogleRating only, no written review.
Riaz · 1 January 2022
★★★★★ 5/5
GoogleRating only, no written review.
Kathleen · 1 January 2022
Agent replied · 31 December 2024
Thank you Kathleen, for taking time to review Northwood.
We trust that you are keeping well and please note that your review is very much appreciated.
Kind regards
Northwood Team
★★★★★ 5/5
GoogleRating only, no written review.
Sita · 1 January 2022
Agent replied · 31 December 2024
Dear Sita,
Thank you for the lovely 5 star review. We are sure that in due course you will be able to share more about your experience.
Best wishes
The Northwood Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.