Trusted Agent profile · Ashford, Surrey

haart Ashford reviews

★★★★★ Excellent

998 reviews across 2 platforms

18 Church Road, Ashford, Surrey, TW15 2UY

Part of haart, see every office.

haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

978

Reviews on Google

This office

Facebook logo

3.2 / 5

20

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Josh and the team have been really easy to deal with, very accommodating and worked just before and during Christmas ('21) and New Year ('22) period to help find tenants. And although living aboard and with a +8hr time difference it was effortless. Super helpful whenever I have questions and needed anything sorting out. Would highly recommend Josh and the team 👌🏼PositiveResponsiveness, Professionalism

S · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind feedback Sanjay, Josh from our Ashford Lettings team will be delighted!

5/5

Google

We just had an offer agreed on a property through haart estate agents . We were shown the property by Gary who was very friendly and professional . Answered all our queries and was very accessible and is still helping us out to make our move smooth and easy for us and the sellers . I would highly recommend Gary at haart estate agents if you are looking to buy or sell a property .

Adeeba · 20 November 2019

Agent replied

Dear Adeeba Bilal, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Thankyou Charlotte for helping me to find the right rental property. You are incredible, very responsible person . Thankyou for your professionalism and efficiency throughout the rental process . Really appreciate your help and quick responses throughout the process.

Aiswarya · 29 December 2025

Agent replied · 13 April 2026

Dear Aishwarya, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future.

5/5

Google

We sold our house with haart, Andreas & Simon was fabulous… they kept us updated throughout the whole experience! We had a quick sale completed within 3 months! Super happy and would recommend haart within an instant.

Nemos · 5 June 2024

Agent replied · 19 June 2024

Thanks for your review Andreas and Simon in the Ashford sales team will be delighted. It was great to help you on your journey lets hope we can be of assistance again in the future.

5/5

Google

Many thanks to Freya at Haart for sorting out so efficiently and quickly one of those nightmare situations where a new dishwasher wouldn’t fit where the old one was. She replied quickly and helpfully to my emails and later the same day as I had contacted her, found someone to solve the problem by moving cupboards and then installing the appliance. Result, happy tenants, happier landlord. Great to have fantastic service. Thanks so much Freya.

Sara · 22 August 2019

Agent replied

Morning Sara, Thank you for your feedback on Freya's service so far, it means a lot to us all. Have a lovely week. Kind Regards, Ashford Kent Lettings

5/5

Google

I’ve had an amazing experience dealing with Rosie. From start to finish she’s been incredibly helpful, professional and genuinely caring. Nothing was ever too much trouble and she always kept me updated without me having to chase. You can …

Toby · 13 December 2025

Agent replied · 13 April 2026

Thank you very much or your kind feedback Toby, Rosie from our Ashford property management team will be delighted!

5/5

Google

I would like to say that Haart is a very professional estate agent. All their staff are very friendly and professional especially Harry McLean who has been amazingly helpful showing us the flat and fully explaining their processes. We just had an offer agreed on the flat, wonderful! I would highly recommend Haart. Thank you for all your help

Hang · 30 September 2022

Agent replied · 30 September 2023

Thank you very much or your kind feedback Hang, Harry from our Ashford lettings team will be delighted!

5/5

Google

Andreas has been very professional and warm and welcoming throughout my process of looking for a new home. His very informative and always keeps in touch with valuable information and listings. I would definitely recommend Andreas and Haart, top guy.

John · 10 March 2024

Agent replied · 24 March 2024

John, thanks for your review. Lovely to know our approach is bearing fruit for you. Andreas in our sales team will be delighted.

5/5

Google

Andreas was nothing less than exceptional. From the begging him and Simon have been available to answer every questions we had for them and both worked extremely quickly to get the property reserved for us. Would recommend to anyone.

Tom · 21 March 2024

Agent replied · 24 March 2024

Dear Tom, thank you for your kind review of Andreas and Simon on the sales team they are very much looking forward to helping you with your onward purchase.

5/5

Google

Nadeem at the Ashford branch has been absolutely amazing! This will be mine and my partners first time renting and his customer service has been immaculate, all my questions are answered and I haven’t been made to feel silly for asking so many as new things can feel really overwhelming. Any queries he is just a phone call away, and does the absolute best to guide us through this process. Cannot recommend him enough!

Leah · 28 October 2024

Agent replied · 11 November 2024

Thank you so much for kind feedback Leah, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Not sure how to change the name from Mike Mann ( ex ), but I would highly recommend Haart in Ashford Estate agency, who have worked relentlessly to push through the sale of my property, super efficient, responsive, patient and professional yet friendly. Especially want to recommend and thank Gareth Harmer, Jordan Williams and Jay Squire, all been super stars and worked above and beyond for us. faye blake

Faye · 8 January 2021

Agent replied

Thank you Faye for your kind words, we are so glad we was able to go above and beyond for you and we hope we get the chance to work for you again in the future. All the best, Ashford

5/5

Google

I chose to do business with haarts as previous agents just didn't fulfil our requirements, Siyamilan is just great very good communication all the time nothing is to much to ask, the process is effortless, I wouldn't hesitate to recommend and I look forward to committing more business with them in the near future fantastic work thank you!!

Samuel · 30 September 2022

Agent replied · 30 September 2023

Thank you very much for your kind feedback Samuel, Siyamilan from our Ashford Property Management team will be delighted!

4/5

Google

Thank you Nadeem. You and your agency have been really supportive and helpful in the smooth transition into the apartment. We really appreciate it!

Arvind · 25 November 2024

Agent replied · 9 December 2024

Thank you so much for kind feedback Arvind, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Not sure how to change the name from Mike Mann ( ex ), but I would highly recommend Haart in Ashford Estate agency, who have worked relentlessly to push through the sale of my property, super efficient, responsive, patient and professional yet friendly. Especially want to recommend and thank Gareth Harmer, Jordan Williams and Jay Squire, all been super stars and worked above and beyond for us. faye blake

Mike · 17 December 2020

Agent replied

Thank you Faye for your kind words, we are so glad we was able to go above and beyond for you and we hope we get the chance to work for you again in the future. All the best, Ashford

5/5

Google

Andreas was very helpful in showing us around the viewing we had booked through Haart. On our second viewing he was again accommodating to our needs and always very good at communicating after the viewings.

Sally · 22 May 2024

Agent replied · 19 June 2024

Dear Sally, thank you so much indeed for your kind feedback regarding Andreas from the sales team - we sincerely hope we can help you through every step of the buying process.

5/5

Google

Just wanted to leave a review as a huge thank you to Joshua! Made the process so much less scary for my family and I which we are so grateful for 5/5 amazing customer service

Zoe · 20 May 2024

Agent replied · 19 June 2024

Thank you so much for kind feedback Zoe, Joshua from the Ashford Lettings team will be delighted!

5/5

Google

My experience with Edie Graham at heart estate agents in Ashford was very positive. She was so helpful and always available to discuss properties with me as well as making herself available for any viewings that I requested. A very professional estate agent to deal with.

Louise · 9 September 2023

Agent replied · 30 September 2023

Thank you very much for your kind feedback Louise, Edie from our Ashford sales team will be delighted!

5/5

Google

Taylor from Haart Ashford has been amazing and very effecient in helping us find a house, within the area we wanted, in a short duration of time. She has been easy to get into contact both via phone and email. Overall, highly satisfied with her and Haart's efforts.

Shikha · 2 July 2023

Agent replied · 30 September 2023

Hi Shikha, thank you so much for your five star review. Taylor will be delighted with the feedback. Thanks again Josh haart Lettings Ashford

5/5

Google

I had a great time at The Panorama. Siyamilan Navaratnam and Julie Edwardes were very supportive especially whenever i have requests, the response was fantastic and swift. I can’t appreciate you enough for making my stay a pleasurable one. I am grateful.

Adigun · 30 November 2023

Agent replied · 30 December 2023

Thank you so much for kind feedback Adigun, Siyamilan & Julie from the Ashford property management team will be delighted!

5/5

Google

A big thanks to Siyamilan at Haart who took care of arranging my tenancy renewal. He was really helpful and went the extra mile to ensure I was happy with the outcome. He answered all my questions expertly and quickly and was really professional throughout. I couldn't be happier.

R · 2 June 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Richard, Siyamilan from the Ashford Property Management team will be delighted!

5/5

Google

Andreas was such a helpful and informative estate agent during our viewing. He had continuously kept us in the loop regarding other potential properties and is also very quick to respond to all our questions! Thank you again!

Dayna · 23 February 2024

Agent replied · 24 March 2024

Thank you so much for kind feedback Dayna, Andreas from the Ashford Sales team will be delighted!

5/5

Google

Sophie Ochs at Haart in Ashford was fantastic, a great help in our property search. From the first phone call she was polite, helpful and seemed genuinely interested in helping us to find rental property. Sophie paid attention to our requirements and contacted us when suitable properties came up for let. I have no hesitation in recommending Sophie if you are looking for somewhere to live in Kent!

Vikki · 8 October 2020

Agent replied

Thank you Vikki for your kind review, Sophie is delighted!

5/5

Google

Having been waiting for nine months from selling our house to exchange we then only had 10 days before completion!!!!! Not long to find a property but thanks to Ellie's efficient, friendly and enthusiastic personality we have found a lovely place to rent in record quick time. Ellie has been so on top of things throughout and we are really impressed with her. It gives us great confidence in our first time rental property.

Alison · 1 October 2017

Agent replied

Dear Alison, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and Ellie in particular. Your wonderful feedback and rating mean a lot to us. Gary Rowlingson Branch Manager haart Ashford (Lettings)

5/5

Google

I worked with Josh White on my most recent property which I added to my portfolio. He was extremely professional and most importantly easily accessible at anytime. Everything was seamless & I got a tenant a vetted tenant extremely quickly into my apartment with no hassle. Brilliant service & experience end to end ! Highly recommended.

Alexander · 30 September 2022

Agent replied · 30 September 2023

Thank you very much for your kind words Alexander, Josh from our Ashford Lettings team will be over the moon!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Ashford

How many reviews does haart Ashford have?

haart's Ashford office has 998 reviews across two platforms: 978 on Google, 20 on Facebook.

What is haart Ashford's rating?

haart Ashford is rated 4.8 out of 5 across all 998 reviews, and 4.8 out of 5 on Google from 978 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

Where is haart's Ashford office?

haart Ashford, 18 Church Road, Ashford, Surrey, TW15 2UY.

The Trusted Agent

Is this your office? Claim your page.